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Motorwerks Autogroup

(832) 981-7224
155 Verified Reviews
t.thompson@motorwerksag.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 6:00pm
S
Closed

ADDRESS

5704 Southwest Fwy
Houston, TX 77057 USA

AUTO REPAIR EXPERIENCE

  • Travis Thompson, Owner
  • Established 2007
  • 2 Auto Repair Mechanics on Staff
  • 40 Years of Car Repair Experience

Motorwerks Autogroup Reviews

OVERALL RATING

155 Verified Reviews
5 stars
(113)
4 stars
(32)
3 stars
(4)
2 stars
(2)
1 star
(4)
by - Verified Customer July 11, 2017

Travis and his staff at Motorwerks did an outstanding job taking care of my Audi. Not only was he upfront about the repairs needed but he made sure the job was done right and the cost of parts and labor was 50% lower than the Audi Dealer. I appreciate it!

by - Verified Customer July 06, 2017

Travis was very helpful and helped me get exactly what I wanted from the Pre Purchase Inspection.

Motorwerks Autogroup is very well equipped and is staffed by very friendly and supportive staff.

by - Verified Customer July 06, 2017

Travis is great.

by - Verified Customer July 04, 2017

Every visit is great.

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by - Verified Customer June 25, 2017

I brought my BMW in there because a local dealer had told me I needed repairs which I found questionable. Oddly enough they requested that I fill out a questionnaire today as well, although I did not name your shop, but I did expose the Dealership for what I think they did in this case, which was try to sell me some unnecessary repairs. I appreciate your group's honesty.

by - Verified Customer June 20, 2017

First time service. Ian did what I needed, checked the vehicle out, and did not try to up sell other services. I will be back.

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by - Verified Customer June 20, 2017

Good overall experience.

by - Verified Customer June 13, 2017

Very professional.

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by - Verified Customer June 13, 2017

I am a raving fan of Motorwerks job performance.

by - Verified Customer June 08, 2017

Motorwerks is a great shop, professional and clean. Also, the eye candy cars in the showroom are a treat to see.

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by - Verified Customer June 08, 2017

Excellent service. Only suggestion is to cover seat and center console and steering wheel during service. I found trace of oily hands which had to do some cleaning afterward. Otherwise service was exceptional. And happy with the quality.

by - Verified Customer June 04, 2017

I was a one time customer getting an old Porsche cayenne checked out for a sensor. My usual euro car guy doesn't do porches. I used you based on the great online recommendations and was not disappointed. Everyone who I dealt with was professional and gave me very clear information.

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by - Verified Customer May 30, 2017

Got my tire fixed real quick, thank you guys!

by - Verified Customer May 23, 2017

Did not do repair, but PPI. Have all my questions answered. The service advisor is very easy to work with.

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by - Verified Customer May 22, 2017

Great customer service, always explains work being performed before the job is done and car is always ready when they said it would be. Thank you.

by - Verified Customer May 16, 2017

After buying various aftermarket suspension and brake parts for my 2009 Mini Cooper S, I was looking for a European car shop to install them without charging an arm and a leg for the labor. I called at least six different European car shops for quotes and all the quotes I received were at least $500-$800 more expensive than what Motorwerks wanted for the labor.

Within one day, they were able to install front and rear brake pads, rotors, stainless steel brake lines, Koni shocks/struts, front camber plates, and perform a brake line flush, and alignment.
They performed all this work without any issues with the parts that I provided them and also gave me a free car wash.

After getting my car back and driving it around a couple days, I noticed my steering wheel to be ever so slightly crooked when driving in a straight line. I called them about this and was informed to bring it in so they could take a look at it.

The next day, I brought it in and they were able to straighten out the wheel in under an hour with no additional charges to me.

I am very pleased to have found Motorwerks and would recommend people to try them out for warranty, repair, and regular maintenance work.

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by - Verified Customer May 16, 2017

Pre-purchase inspection professionally done and reported.

by - Verified Customer May 16, 2017

Great shop, great people.

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by - Verified Customer May 16, 2017

Great shop. Knowledgeable people. Give things to you straight.

by - Verified Customer May 16, 2017

Car was worked on when scheduled and ready within a reasonable amount of time.

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by - Verified Customer May 16, 2017

Annual service done as expected.

by - Verified Customer May 08, 2017

Ian was great, very detailed in his responses and treated the experience with transparency. Work performed was also good.

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by - Verified Customer May 08, 2017

Ian was a tremendous help. He and his crew searched until they found the source of my car's problem. They were clear on what they believed the problem was and what they would do to fix it. Work completed, problem fixed, and all at a good price. Motorwerks is a quality shop especially for high performance cars like my Porsche.

by - Verified Customer May 07, 2017

Very professional shop, will use again. Will recommend to my friends.

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by - Verified Customer May 07, 2017

Will use again.

by - Verified Customer May 01, 2017

Mr. Miller was very much helpful.

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by - Verified Customer May 01, 2017

Clear communication and timely work.

by - Verified Customer April 27, 2017

Came in to have annual inspection. Spoke with Travis ahead of time to arrange a time. In and out in 15 minutes. Great service!

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by - Verified Customer April 27, 2017

Great place, quick turnaround times and knowledgeable staff.

by - Verified Customer April 25, 2017

Satisfactory oil change.

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by - Verified Customer April 24, 2017

I needed a oil change and was concerned about a sound my car was making.

by - Verified Customer April 11, 2017

I have a 2006 Gallardo, and the a/c was feeling weak. The shop quickly determined the root of the problem. They also noticed an irregular idle, and found and repaired that as well. I'm very happy with the service, the explanation, and getting the car done right the first time.

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by - Verified Customer April 10, 2017

Diagnosed and repaired my 1986 bmw at an affordable price.

by - Verified Customer April 06, 2017

Feel like Ian and Travis have always been upfront about needed repairs as well as potential future repairs. Always willing to talk through what is being done and answer any questions that I have. Will continue to bring my car here.

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by - Verified Customer April 04, 2017

Excellent job finished on-time and the cost was just what they said it would be. Good Job.

by - Verified Customer April 04, 2017

Ian is awesome. Travis too! A+++++ See u guys next preventative maintenance. =). Ty!!

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by - Verified Customer March 29, 2017

The service writers were very knowledgeable about my vehicle and the work to be performed. However, one of the connections were connected under a hose where the hose should have been under the connection for the top of engine cover to clamp down properly. I did it and was no big deal for I'm mechanically incline

by - Verified Customer March 26, 2017

I ordered 4 tires from Tire Rack. They were installed and mounted. I also asked for an alignment. It was all done within a few hours and quoted price accurate. There were no issues with quality of work.

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by - Verified Customer March 23, 2017

I never would have imagined getting such a great experience and value at this shop. I for sure will be bringing additional work and friends in the very near future.

by - Verified Customer March 22, 2017

Great service and top quality work.

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by - Verified Customer March 19, 2017

good experience.

by - Verified Customer March 19, 2017

Service is good, price is good, I am happy with the honesty service. Expect a car wash, but not get one.

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by - Verified Customer March 14, 2017

Great experience. Accolades to Ian Miller.

by - Verified Customer March 07, 2017

Travis was great in saving me money and not making unnecessary repairs.

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by - Verified Customer March 02, 2017

They state they are no open on weekend. Car wasn't ready for pick up until just before close on Friday. Another car of mine was left in their lot overnight. The car was towed next morning. Attempted to meet the company half way on the issue. Never received a call back.

by - Verified Customer March 02, 2017

quicker than the dealer and is easier on the wallet!

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by - Verified Customer March 01, 2017

I have had no problems with the shop or issues with their work.

by - Verified Customer February 28, 2017

Great.

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by - Verified Customer February 28, 2017

I am very satisfied with the service I received. I got exactly what I wanted.
Satisfied 996 turbo x50 customer

by - Verified Customer February 28, 2017

Always great service and Travis knows his business and customers!

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by - Verified Customer February 26, 2017

Great high end shop.

by - Verified Customer February 23, 2017

PPI was performed. Was done in less than two hours. PPI seems a little rushed.

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by - Verified Customer February 22, 2017

Excellent shop!!

by - Verified Customer February 12, 2017

I have not yet been able to test the wheel/tire balance work on the highway, but it feels good so far. Ian provided exceptional customer service, with lots of information on the work performed. I will definitely return to Motorwerks for future service needs.

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by - Verified Customer February 12, 2017

Pleasant, professional experience.

by - Verified Customer February 12, 2017

Thanks.

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by - Verified Customer February 12, 2017

Great service, both mechanical and customer. Communication was prompt and professional.

by - Verified Customer February 09, 2017

Very friendly and easy to communicate with. Did not push me for more services.

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by - Verified Customer February 08, 2017

Work performed was done quickly and explained well.

by - Verified Customer February 06, 2017

I only ordered parts from your shop, but they offered to do the work and I declined. Transaction was smooth and the guys i worked with were very helpful.

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by - Verified Customer February 06, 2017

Had to return because my car was leaking oil after I got the oil changed.

by - Verified Customer February 06, 2017

All the employees are very professional and friendly.

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by - Verified Customer February 06, 2017

good, fair.

by - Verified Customer February 06, 2017

Knowledgeable about my AMG Mercedes, work is top notch and price is reasonable.

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by - Verified Customer February 06, 2017

Very costly experience, walked out of their with my engine light staying on which is a concern.

by - Verified Customer February 06, 2017

Travis is a very good friendly professional.
Shop is clean work done well.

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by - Verified Customer February 06, 2017

Had a front main seal go out and after several attempts at another shop I decided to bring it to Motorwerks . Extremely professional staff ! My only choice for ANY other repairs .

by - Verified Customer February 06, 2017

A very good overall experience. One piece (brake bleeder cover) missing when car returned.

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by - Verified Customer February 06, 2017

Rear shocks replaced. Car drives well now. Thanks.

by - Verified Customer February 06, 2017

I had a maintenance service on my Porsche as well as front brakes. As far as I know everything was done as promised. They were very professional and courteous.

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by - Verified Customer February 06, 2017

First time using outside the dealer and was completely satisfied. It was only a brake flush on my BMW X 5 5.0. The shop was spotless and entertaining looking at all the exotic cars

by - Verified Customer February 06, 2017

My hood latch wasn't working when I brought the car in for repairs. But when I returned to pick up the car the mechanic did not meet me to explain the repairs. The reception handed me a bill, which I paid and handed me the car key. I then asked for a mechanic to accompany me to my car and explain the repairs. As the hood opened, they needed a stick to prop up hood. I was appalled; obviously during the repairs the hydraulics were damaged. Someone should have notified me immediately. Instead, it felt as if my car was being passed off, so that the damage with the hydraulics system would go undetected.

My car was filthy when I showed to pick it up. It was probably left outside. I noticed that a gentleman arrived to pick up his vehicle after repairs and the car was pulled out still wet but rinsed off.

Not happy!

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by - Verified Customer February 06, 2017

The shop was supposed to install some accessories in my car. The person who installed them failed to do the work requested properly, then actually left the shop and went home. He had to be called back to finish the work, but he STILL did not finish the work. I still had to pay the shop even though the work was not completed.

by - Verified Customer February 06, 2017

I have always had excellent service from Motorwerks!

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by - Verified Customer February 06, 2017

Did an A+ job on my BMW 528i that needed a new alternator! Super fair price as well! Will definitely return!

by - Verified Customer February 06, 2017

Ian was very informative and professional.

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by - Verified Customer February 06, 2017

new battery for my BMW.

by - Verified Customer February 06, 2017

My entire experience at the shop was exceptional!

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by - Verified Customer February 06, 2017

Great service on AM. Refreshing to find a shop that truly works on AM.

by - Verified Customer February 06, 2017

They couldn't get the tire on the rim. Had to wait until the next day.

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by - Verified Customer February 06, 2017

honest mechanics!!! Glad I found this place!

by - Verified Customer February 06, 2017

Motorwerks was not a typical mechanical service business, I would recommend to friends.

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by - Verified Customer February 06, 2017

Great experience. Thanks for everything.

by - Verified Customer February 06, 2017

Well organized service. Nice and clean shop. More space for parking would be nice.

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by - Verified Customer February 06, 2017

Great service!

by - Verified Customer February 06, 2017

Great Service as always!

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by - Verified Customer February 06, 2017

On prior visit I was told i needed 2300 dollar worth of work to fix steering fluid leak. They had tightened a hose but I was told it didn't fix the problem. When I got home i noticed the leak had stopped. It isn't leaking anymore. I appreciate the fact I didn't need to spend over $2,000 to fix but I'm concerned that i was told I needed it fixed when I didn't. Its not hard to see a leak like this. I'm perplexed by the analysis.

by - Verified Customer February 06, 2017

Knowledgeable and friendly service. All my questions were answered to my satisfaction.

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by - Verified Customer February 06, 2017

great service.

by - Verified Customer February 06, 2017

Motorwerks, will and is the only repair shop that could touch my car. Even over the BMW Stealerships. Whenever anything happens to my car. 1 call that's all to Motorwerks Autogroup and I am always satisfied when the work is completed. EXCELLANT REFERRAL

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by - Verified Customer February 06, 2017

I stopped by and Travis made some setting changes for me right then and got me on my way. Awesome

by - Verified Customer February 06, 2017

Amazing as always.

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by - Verified Customer February 06, 2017

I was given a good appraisal of the work they wanted to do to fix my problem. In the end I had my brake calipers rebuilt using an OEM service kit. This was work that Motorwerks didn't want to do. The end result was perfect function but at 1/5th the price it would have cost to return the brakes to Audi OEM proposed by Motorwerks.

by - Verified Customer February 06, 2017

I love this shop. They took great care of my old Mercedes. They were up front, quick and more than fair.

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by - Verified Customer February 06, 2017

I had a brake job done there on my vehicle and after about a year ,I had to get them replaced. Then at just about another year I had to get them replaced again and I asked how could that be so quickly. Maybe the product used was not good.

by - Verified Customer February 06, 2017

Just recently started taking my car there but the guy that sits at the front desk is super helpful and the work that has been done has been very good quality.

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by - Verified Customer February 06, 2017

Great, friendly,

by - Verified Customer February 06, 2017

These folks are really great and are very professional.

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by - Verified Customer February 06, 2017

I have used this shop many times to install tires for me. I will definitely use them again. I only wish they opened at 7:30 instead of 8:00

by - Verified Customer February 06, 2017

Excellent job with the mount and balance of my rims/tires. Utmost care was taken. Had an issue with my TPMS leaking and the tech went out of his way to determine the cause and correct the problem. Very impressed!

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by - Verified Customer February 06, 2017

I don't drive a $100K car, but I still bring my VW here among the Porsche and Ferrari cars and have never been treated differently. I have always been given honest and fair advice from Motorwerks. I would recommend them to anyone for German car service.

by - Verified Customer February 06, 2017

Smooth transaction.

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by - Verified Customer February 06, 2017

Great shop! Travis will do whatever it takes to get your car fixed properly (even difficult to diagnose problems) at a fair price.

by - Verified Customer February 06, 2017

I brought my 69 Porsche in because the oil pressure indicator was not reading accurately. the issue, among a few others, was taken care of with no problem. however when I got home I realized the gas level indicator was not working. It's an old car. Stuff happens.

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by - Verified Customer February 05, 2017

It has been some time since my last visit. I believe it was for work done on the convertible mechanism on my Aston Martin. Parts took a while to get here but they were coming from England. Service work was fine.

by - Verified Customer February 05, 2017

Very good value repair shop for my Bentley compared to the dealer.

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by - Verified Customer February 05, 2017

Excellent Customer Service.

by - Verified Customer February 05, 2017

Great!

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by - Verified Customer February 05, 2017

it was great. timely service performed at the price quoted and without any errors.

by - Verified Customer February 05, 2017

I have an older RR and was most impressed that they worked on diagnosing and fixing only the parts that needed replaced vs. doing the easy thing and just replacing an entire system, etc. I felt like these were very honest guys trying to do a good job towards attracting a satisfied, repeat customer. I'll go back and wouldn't hesitate making that recommendation to anyone else. Kind of a breath of fresh air in today's world of cut throats business.

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by - Verified Customer February 05, 2017

Great.

by - Verified Customer February 05, 2017

Staff is extremely courteous and accommodating. The tire balancing technician is the bomb! Love the high-tech equipment and extremely knowledgeable staff!

Will be my shop of choice for years to come, recommend them to all my friends.

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by - Verified Customer February 05, 2017

They know what they are doing and they are really good at it. Nice ambiance of the waiting area too!! Omar is the best.

by - Verified Customer February 02, 2017

Everyone was kind and had a lot of patience explaining the things, from the person at front desk to the technician working on the car.

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by - Verified Customer February 02, 2017

You replaced the battery on my BMW. Not a hard job, but you didn't register it with the computer. Long story short - car dead on side of the road. Several thousand dollars, parts replaced that were probably OK. Finally, new battery fixed it all. You really can ruin a $400 battery by not installing it right.

by - Verified Customer February 02, 2017

Motorwerks is my go to shop for any work on my BMW. I probably have the cheapest car in their shop on any given day, but they treat it with the same care they do with even their high end vehicles. Great group of guys.

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by - Verified Customer February 02, 2017

My experience with Motorwerks is always a positive one. They are very professional, run a clean shop, and perform great work at a fair price. I will always take my car to Motorwerks.

by - Verified Customer February 01, 2017

Professional staff and respectful.

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by - Verified Customer February 01, 2017

Both Ian and Travis were very responsive to my inquiries and made efforts to help get my vehicle to their shop to reduce any inconvenience on my part. This was the second time my vehicle was at Motorwerks and I will definitely use your team again. I hope I don't have to, no offense.

by - Verified Customer February 01, 2017

I always am happy.

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by - Verified Customer February 01, 2017

Very good!

by - Verified Customer February 01, 2017

as always, a great job

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by - Verified Customer February 01, 2017

Motorwerks tech advisor was very knowledgeable and respectful and communicated transparently what was going on in the shop with my car

by - Verified Customer February 01, 2017

Oil change and fluids top-off.

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by - Verified Customer January 11, 2017

Very reasonable prices. Work is completed relatively quickly. I would definitely recommend to anyone with a German car.

by - Verified Customer November 21, 2016

The customer service I received at the front desk was superb. I was greeted by my name and felt welcomed and valued during both visits.

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by - Verified Customer November 14, 2014

Professional service.

by - Verified Customer November 11, 2014

Good customer service.

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by - Verified Customer November 06, 2014

They are always courteous and helpful and do good work on my 2003 Porsche Boxter.

by - Verified Customer November 05, 2014

Helpful, professional and cheaper than dealership.

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by - Verified Customer November 03, 2014

Quick and reliable.

by - Verified Customer October 29, 2014

Practically everything was done to my satisfaction. However I think that the serviceman forgot to check the tire pressure as I asked him to do.

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by - Verified Customer October 29, 2014

Good service. Good price.

by - Verified Customer October 21, 2014

Good service.

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by - Verified Customer October 21, 2014

MWH provides great service at a reasonable price.

by - Verified Customer October 17, 2014

Good service!

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by - Verified Customer October 16, 2014

Your prices are fair, not as much as dealership but with the same expert knowledge.

by - Verified Customer October 16, 2014

The service was great and the staff were excellent.

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by October 16, 2014

Professional technicians and good customer service.

by - Verified Customer October 16, 2014

Sunil and Travis have always been upfront and informative about service and needs.

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by - Verified Customer October 16, 2014

Highly professional and prompt service.

by - Verified Customer October 16, 2014

Good quality service and prompt return of car.

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by - Verified Customer October 16, 2014

Sunil and Travis has always been courteous and very honest. All feel very welcome when I arrive by greeting me by name and offer anything I might need while I am staying or just dropping off my vehicle.

by September 29, 2014

Good service. Easy to deal with.

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by - Verified Customer September 29, 2014

Wonderful customer service - I waited for my car last time and it's such a nice atmosphere! So quick and never have taken advantage, price wise! The best in my book

by - Verified Customer September 29, 2014

Excellent service.

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by - Verified Customer August 14, 2014

They do good work.

by - Verified Customer August 06, 2014

Great service.

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by - Verified Customer July 24, 2014

Excellent service, Jurgen is a great technician.

by July 24, 2014

Friendly staff and honest in giving estimate for repair.

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by - Verified Customer July 11, 2014

Always excellent service.

by - Verified Customer July 11, 2014

Honest/quality work and priced fairly.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

Motorwerks of Houston is a highly qualified European car repair facility. Travis Thompson has built this RepairPal Certified shop into a dealership level repair facility. It is equipped with the best automotive tools and computer diagnostic equipment that helps enable this team to use their expertise in order to make sure your vehicle is repaired right the first time. They are capable of a wide range of repairs including minor and major mechanical repairs, advanced diagnostics and programming, tires and wheel alignment, as well as your scheduled maintenance needs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. For your convenience they offer a local shuttle service, rental cars, loaner vehicles, and waiting area with wireless Internet. Recent customer describe this team as excellent, honest, friendly, professional, and quality.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • Car Wash
  • Coffee
  • Extended/Evening Hours
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

Our Difference In the Houston area, your European Vehicle service and sales choice is simple. When you compare other Houston area service and repair facilities, the difference is value.

The foundation of Motorwerks depends on the loyalty of our customers and the passion they have for their vehicles. We have a strong affinity towards European vehicles.
Our philosophy is simple. We offer high quality services for a low cost. We repair all Mercedes, BMW, Audi, VW, Porsche, Land Rover, and Volvo vehicles.

We are one of few Bosch Certified Vehicle Repair Facilities in the Houston area. Our technicians get trained regularly on the latest technologies. We stay up to date with current market trends as vehicles advance. Give us a chance to work on your European vehicle and you will understand what thousands of clients have with us. A long lasting, personal relationship for all your vehicle needs.

MAKES WE SERVE

  • Audi
  • BMW
  • Land Rover
  • Mercedes-Benz
  • Porsche

Map
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