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Monroe Tire and Service

(704) 253-8779
40 Verified Reviews

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

515 S Lafayette St
Shelby, NC 28150 USA

AUTO REPAIR EXPERIENCE

  • Chris Monroe, Owner
  • Established 1974
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 109 Years of Car Repair Experience
  • ASE Certified Auto Technician

Monroe Tire and Service Reviews

OVERALL RATING

40 Verified Reviews
5 stars
(32)
4 stars
(5)
3 stars
(1)
2 stars
(1)
1 star
(1)
by - Verified Customer October 18, 2017

The workers here are professional and efficient. They have an outstanding waiting area - comfortable and stylish.

by - Verified Customer October 17, 2017

Fast, courteous, excellent work.

by - Verified Customer October 15, 2017

Excellent Service as always. Tony did a great job of helping get my tire repaired.

by - Verified Customer October 12, 2017

Tires rotated quickly.

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by - Verified Customer October 12, 2017

Unfortunately, I ended up having to buy 4 new tires (nobody's favorite). However, Doug was extremely courteous and professional. He made sure I saw the condition of my old tires and offered a very reasonable price on a new set. Of course, you can't forget the awesome waiting area. I think you need an hour just to explore. Wow for the whole experience.

by - Verified Customer October 10, 2017

They always schedule service in a professional and timely manner.

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by - Verified Customer October 10, 2017

Excellent.

by - Verified Customer October 10, 2017

Always excellent.

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by - Verified Customer October 09, 2017

Due to the courtesy of the staff, my visit was great, The service to my car was excellent.

by - Verified Customer October 09, 2017

Great establishment - excellent service writers and mechanical staff.

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by - Verified Customer October 08, 2017

The staff is always friendly and they took care of my automotive needs!

by - Verified Customer October 01, 2017

Went over and beyond what was required.

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by - Verified Customer September 28, 2017

Great people. Very knowledgeable.

by - Verified Customer September 28, 2017

Excellent service.

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by - Verified Customer September 28, 2017

Excellent service!

by - Verified Customer September 24, 2017

Love the staff at Monroe!

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by - Verified Customer September 24, 2017

Everything was handled in a very professional manner. Staff was courteous as well.

by - Verified Customer September 21, 2017

My grandparents did business with Monroe's and developed a lifelong friendship.. great service and always put forth extra effort to help you find what you need.

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by - Verified Customer September 21, 2017

I had performance tires replaced on my 2004 Corvette Z06 and was very happy with the quality of the service performed. I am very particular about work done on my car.

by - Verified Customer September 19, 2017

Always a good experience.

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by - Verified Customer September 18, 2017

Good.

by - Verified Customer September 07, 2017

Everyone is so kind and knowledgeable.

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by - Verified Customer September 06, 2017

Terrific!

by - Verified Customer September 05, 2017

Clean waiting area. Friendly staff.

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by - Verified Customer September 05, 2017

Courteous service with a nice waiting room. Took a little too long to check out, but I appreciated the feedback on my repair options.

by - Verified Customer August 31, 2017

Always a great experience.

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by - Verified Customer August 31, 2017

Too busy for me usually.

by - Verified Customer August 28, 2017

Great place to buy tires. Wonderful service.

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by - Verified Customer August 06, 2017

Excellent.

by - Verified Customer August 03, 2017

They are always helpful and go above and beyond to help their customers.

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by - Verified Customer August 02, 2017

Attentive to meeting and/or exceeding customer's expectations.

by - Verified Customer July 26, 2017

Excellent service.

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by - Verified Customer July 20, 2017

My car was more damaged after it left than when I bought it in.

by - Verified Customer July 16, 2017

EXCELLENT!!!

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by - Verified Customer June 28, 2017

Excellent Service, Above and Beyond the Call of Duty.

by - Verified Customer June 13, 2017

Always excellent.

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by - Verified Customer May 08, 2017

Good.

by - Verified Customer May 03, 2017

Too expensive.

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by - Verified Customer May 01, 2017

Timely prompt service, friendly and informative too.

1 verified customer did not leave comments but provided this rating:
by Dick

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
96
CUSTOMER AMENITIES
97

Monroe Tire and Service was established back in 1974 and has been proudly serving Shelby and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained team lead by 2 ASE certified Master Techs. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “prompt”, “friendly”, “wonderful”, “knowledgeable”, and "professional". A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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