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Moates Auto Xchange

(334) 339-7196
29 Verified Reviews
moatesautox@gmail.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:00pm
T
7:30am to 5:00pm
W
7:30am to 5:00pm
Th
7:30am to 5:00pm
F
7:30am to 5:00pm
S
Closed

ADDRESS

828 US-231 North
Ozark, AL 36360 USA

AUTO REPAIR EXPERIENCE

  • Wayne Slawson, Manager
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 70 Years of Car Repair Experience

Moates Auto Xchange Reviews

OVERALL RATING

29 Verified Reviews
5 stars
(23)
4 stars
(2)
3 stars
(1)
2 stars
(0)
1 star
(3)
by - Verified Customer June 07, 2017

The customer service was outstanding. The work done on my car was thorough, I have the peace of mind it was done correctly as well as effeciantly. Lastly the service manager Wayne was by far the friendliest car service professional I've ever used! Thanks very much for a job well done!

by - Verified Customer June 01, 2017

The experience was good overall. I have taken my cars to Moates Auto Xchange, my family takes their cars, and I've suggested them to a friend.

by - Verified Customer May 30, 2017

I was having problems with misfiring in my van. I talked to Bryan about new plugs and wires. Everything was done and it still misfired. I brought it in and they replaced the coil, it still misfired. I brought it in the third time and It turned out that a cracked plug was the culprit. the shop figured it out and made the changes and refunding the work done with the coil. I am relieved they figured it all out. I feel like Im in good hands at Moates. They will do whatever they need to make things right and that is why I go there.

by - Verified Customer March 29, 2017

I went in recently to have an oil change done on my car. The employees were very nice and respectful. Overall, I had a very positive experience.

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by - Verified Customer March 08, 2017

I am pleased with the work they did. It was very timely.

by - Verified Customer February 26, 2017

They were really nice. They explained everything that needed to be done with my vehicle. We discussed the price before hand. He really worked with me.

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by - Verified Customer February 13, 2017

It was very good. The way they do business is good.

by - Verified Customer February 09, 2017

It was really nice. Everyone there is super nice. The people are really friendly. I have been going there for several years and I enjoy it. When I call, they get me right in.

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by - Verified Customer February 02, 2017

I have been using them for a while they have proven their service.

by - Verified Customer January 31, 2017

I was very pleased with what they did.

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by - Verified Customer January 11, 2017

It was a good price you go in there and get brought back out.

by - Verified Customer January 04, 2017

It was great they have great customer service and it is fast.

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by - Verified Customer December 12, 2016

Outstanding in their attitude, quick response, and quality of work.

by - Verified Customer November 22, 2016

Very friendly staff, quick on repairs, and prices are very agreeable.

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by - Verified Customer November 07, 2016

It was good and I was very happy with it. They were prompt and friendly.

by - Verified Customer November 03, 2016

They are awesome. They don't try to take advantage of their customers. They always put their customers first. I have been going there for 5 years. They are really good people.

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by - Verified Customer October 27, 2016

Excellent. Everybody was nice. They showed concern about my car. They were honest with us, and honesty is a big thing on my list.

by - Verified Customer October 12, 2016

I got my oil change. They noticed a sensor wasn't right. They changed it and I am satisfied.

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by - Verified Customer October 05, 2016

They did what I needed done. They were very nice.

by - Verified Customer September 27, 2016

I had to have my struts fixed and I had to take it back 3 times. There was a noise in the front end and we had to take it back 3 times before they ever got it right.

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by - Verified Customer September 25, 2016

They have always been prompt. If I can't find a part, they find one for me. They do a good job.

by - Verified Customer August 25, 2016

It was good they treated me good.

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by - Verified Customer August 23, 2016

It was very good. Wayne is a very good friend of mine. I would recommend them highly.

by - Verified Customer August 22, 2016

They do a really good job at affordable prices.

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by - Verified Customer August 21, 2016

Good customer service, quality of work was good.

by - Verified Customer August 18, 2016

I took it because my air conditioner wasn't working. They charged me close to $300 and my air conditioner worked for about 6 months.

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by - Verified Customer August 17, 2016

Excellent. I was just completely satisfied, they asked what I wanted them to do, and did it. They were professional and clean.

by - Verified Customer August 07, 2016

I think they are very knowledgable but overpriced.

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by - Verified Customer August 04, 2016

It was good. They did what they said they were going to do and at a fair price.


RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
88
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
93

Moates Auto Xchange was established in 2006 and has been providing Ozark and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “awesome”, “friendly”, “outstanding”, “knowledgeable”, and “excellent”. Early bird drop-off, Saturday morning drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Senior Discount
  • Service Guarantee
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Moates Auto Xchange is a AAA authorized repair facility and NAPA Auto Care Center. Our Service manager, Wayne Slawson and our service advisor, Bryan Gill will be happy to assist you.

Our Service department offers:
All major repairs, Tune-ups,
Alignments, Computer diagnostics, A/C Service, Oil filter and changes, Auto transmission service and replacement, Coolent system flush, all major brands of tires, tire repair and wheel balance, complete brake repair, shock/struts, CV shaft service, differential service, electrical system check, batteries, and headlight restoration.

Specials: discounts available,
free tire rotation with oil change, Oil Change Club - buy 5 oil changes - 6th one is free (up to 6 quarts of oil, excluding full synthetic and diesel).

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Moates Auto Xchange

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HIGH QUALITY REPAIRS
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