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Milstead Service Center

(936) 398-8464
166 Verified Reviews
Mark@milsteadsc.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
07:00
12:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-Th
7:00am to 6:00pm
F
7:00am to 7:00pm
S
7:00am to 12:00pm

ADDRESS

2416 North Frazier Street
Conroe, TX 77303 USA

AUTO REPAIR EXPERIENCE

  • Ben Miles, Manager
  • Established 1980
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 92 Years of Car Repair Experience

Milstead Service Center Reviews

OVERALL RATING

166 Verified Reviews
5 stars
(111)
4 stars
(35)
3 stars
(4)
2 stars
(3)
1 star
(13)
by - Verified Customer October 31, 2017

Trusted place to go for repairs without unwanted pressure. The receipt had the wrong mileage and I've requested a corrected one 3 times, but the wrong mileage keeps showing up.
Overall-would recommend this shop for all your needs.

by - Verified Customer October 30, 2017

Wonderful

by - Verified Customer October 29, 2017

first time there but will be back if the need arise

by - Verified Customer October 25, 2017

Milstead does not respect appointment times. Both times I made a specific appointment time the work was done the following afternoon.

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by - Verified Customer October 20, 2017

great service and fair. working out of state good having someone to trust with my truck

by - Verified Customer October 19, 2017

Never used Milstead before. Very friendly

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by - Verified Customer October 19, 2017

Had an Airstream in to replace the gray water tank. Both tanks were replaced (gray and black water) without calling me. After a month we called to see where they were at on the trailer. That's when we found out about the black water tank. I was told also that leak springs were order so the trailer would raise a couple inches. I told them then that know has called me on this and I told them to go ahead and do it. I also told the tech I was needing the trailer. So a few days later I was called said the trailer was ready. Went and got the trailer no one went over all that was done. When I got home I checked the trailer and it still leaked like before. I will tell you I was very upset about this. I called the tech and returned the trailer for repairs. After several days I was called and told the trailer was ready. This time there were 4 techs with me and we went over the trailer and I was told all that was done. The first estimate I got was $6000. The tech did say it might be a little more so I told him not to do anything more then the gray water tank. He also asked for a $3000 deposit. $8500 later I got my trailer back. I was told after the fact why both tanks were order, but I still didn't get a phone call during the work.

by - Verified Customer October 12, 2017

Excellent communication, and nice people to work with.

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by - Verified Customer October 11, 2017

Everyone was very nice and helpful. They got me in right away and had me out quickly. Excellent customer service!

by - Verified Customer October 09, 2017

Nice Reception. Friendly Staff. Prompt Service.

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by - Verified Customer October 08, 2017

Good experience. I appreciate the free ride to the shop and I will most likely take my car there again for servicing.

by - Verified Customer October 04, 2017

It was excellent! I was treated with respect and greatly appreciated the professionalism!

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by - Verified Customer October 02, 2017

Always very respectful, honest people.

by - Verified Customer October 01, 2017

Appreciate the emailed inspection results.

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by - Verified Customer September 27, 2017

Everything was done in a timely manner and very professional

by - Verified Customer September 26, 2017

I have trust in Milstead Auto Services and their value of work.

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by - Verified Customer September 19, 2017

I was greeted promptly and politely when I entered. The staff was very helpful with explaining that there were additional services needed on my vehicle as well. I was very pleased with my service and will be returning for future services.

by - Verified Customer September 14, 2017

Great experience.

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by - Verified Customer September 13, 2017

Very professional ,great work , more than fair price .Will visit again .Thanks a lot guys.

by - Verified Customer September 13, 2017

Good job

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by - Verified Customer September 12, 2017

Thank you

by - Verified Customer September 11, 2017

Good experience.

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by - Verified Customer September 11, 2017

Fine experience, very helpful & friendly personnel. Timely & complete service with inviting waiting area. I choose to use Milstead for all my auto needs, & without any second thoughts, recommend & refer people to visit them for their auto needs also

by - Verified Customer September 10, 2017

Found a receipt in the vehicle for the work done on the truck from another repair shop. We were charged for the work from that shop and milstead's markup on top of that. Should have just said they couldn't do the work in the first place. Makes me lose trust in the shop

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by - Verified Customer September 10, 2017

Was charged for the tow truck when the website clearly stated free local towing

by - Verified Customer September 08, 2017

Only problem was trash left in back seat of SUV. My wife complained and it was cleaned up.

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by - Verified Customer September 06, 2017

I was very satified with the service & time to fix it especially since I didn't have an appointment. I will return when necessary

by - Verified Customer September 04, 2017

Excellent process from towing to driving out

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by - Verified Customer September 04, 2017

Everything was done in a timely manner.

by - Verified Customer August 31, 2017

The cost to tune up my Ford F150 seemed extremely high.
In addition to the tune-up charges above I was charged $66.90 for an Injector Flush Kit to aid in removing carbon buildup on the spark plugs.
When I went to claim my pickup I was told it took extra time and a special tool to remove the plugs because each one broke when removing.

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by - Verified Customer August 29, 2017

They were helpful, attentive, and had great communication.

by - Verified Customer August 14, 2017

I had a high profile escort shipment for Sunday, 19' high, 18'1' wide and 196' long with a weight of just under 1/2 million lbs.
Transmission was replaced. Exhaust bolt was broken and that happens. I was told at 11am the truck won't be ready at 11am because the exhaust bolt broke. 8 hours later I was informed the exhaust bolt was too hard to drill out and the tech broke a drill bit. 8 hours attempting to drill out broken bolt, that was not able to be drilled out and replaced seemed not likely for your auto repair business. I was then informed the tech would work on it Saturday to get it ready. Saturday the transmission that was replaced did not work and the truck was unable to shift into any gear. So I informed the people that depended on me, that I would not be available. The truck was left at your shop. I was called and advised the truck was ready. I took possession of my truck, knowing the exhaust bolt was not fixed and had 2 bolts holding exhaust together. I was informed the reason the truck took so long to fix exhaust was that the drill bits broke and another drill bit had to be purchased. I would have gladly purchased additional drill bits to get my truck out by that Friday or Saturday. It's possible but not probable that it takes 8 hours to drill out a bolt or even 3 bolts. I would not have even mattered that the truck was not ready by friday, as a faulty transmission that was installed had to be replaced any way. Just seems Milstead had better quality service. I am apprehensive about the warranty, being 3 years unlimited mileage. As I am not feeling too secure about bringing the truck back to Milstead if a problem pops up.

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by - Verified Customer August 13, 2017

Was satisfied with the service at Milstead in all ways except one. I called ahead to schedule a a time for a routine 30K check and oil change. I waited in the waiting room for 2 and half hours before my car was taken in to start. Why did I schedule ahead? There were no parts issues or other unexpected delays just scheduling issues. Fix that and I am a total advocate. Bob

by - Verified Customer August 11, 2017

Communication was great!

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by - Verified Customer August 11, 2017

Service adviser Amber did great job keeping me up to date on status of car

by - Verified Customer August 10, 2017

everyone was very professional

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by - Verified Customer August 10, 2017

I always feel welcome at Milstead

by - Verified Customer August 10, 2017

I trust Thurman to help me through my issues. He is a great asset for you business.

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by - Verified Customer August 08, 2017

At last visit it took from 8am to 200pm to perform oil change and fuel filter replacement. They also were pushing a unnecessary brake job. I have had ok experiences with Milstead before so hopefully this was just a single bad visit

by - Verified Customer August 06, 2017

My experience could not of been better

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by - Verified Customer August 06, 2017

good for an emergency repair

by - Verified Customer August 03, 2017

They were very nice, but kept adding more and more that needed to be fixed. At the highest prices in town.

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by - Verified Customer August 03, 2017

Excellent service, excellent customer satisfaction, would drive the extra miles to have Milstead work on my vehicles.

by - Verified Customer August 03, 2017

Good job!

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by - Verified Customer August 03, 2017

A different repair shop took my vehicle there for an alignment. It is being returned for them to finish the alignment.

by - Verified Customer August 02, 2017

Good job just a bit pricey

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by - Verified Customer August 02, 2017

Great service

by - Verified Customer July 31, 2017

Everyone was nice and professional.

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by - Verified Customer July 30, 2017

Excellent work and treated very well indeed

by - Verified Customer July 27, 2017

Best service I have ever had with an auto repair shop.

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by - Verified Customer July 23, 2017

I paid for a diagnostic fee and in my opinion, they didn't really diagnose the problem. After we left the shop we got to Beaumont, TX and the same thing happened.

by - Verified Customer July 20, 2017

Both new set of tires. Had to return because two tires had unnecessary number of weights. I asked the tech's to readjust the tires to limit the number of weights on each tire from 4 to 2.

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by - Verified Customer July 18, 2017

It is hard to rate, simply because we chose not to have the repairs done. It was an estimated $800-1200 for the converters and this was not a guarantee the truck would be fixed. We understood these repairs were needed, but we also knew this would not fix what was actually wrong. The truck was doing this before the converters were gutted. The staff was pleasant. However, wish they would have contacted us with updates more frequently. The truck was there for a few days and we still had not received a call. I understand the staff was waiting on a quote for the converters, but we had to call ourselves to find out what was going on. It would have been nice if they would have let us know that they were waiting on an outside quote.

by - Verified Customer July 17, 2017

Matt was very professional and helpful with everything

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by - Verified Customer July 17, 2017

Friendly and sincere. Work was well done though possibly just coincidence my cruise switch failed. They fixed it the next day at no cost.

by - Verified Customer July 14, 2017

Highly recommend them and be looking forward to doing future business with them.

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by - Verified Customer July 12, 2017

!

by - Verified Customer July 09, 2017

Very Good

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by - Verified Customer July 06, 2017

Very kind and appreciate getting a loaner car

by - Verified Customer July 06, 2017

Very very pleased with my experience - personnel were great!

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by - Verified Customer July 06, 2017

This last time was perfect. My only problem on previous occasions involved a miscommunication of some kind.

by - Verified Customer July 05, 2017

Thurman was great as usual.

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by - Verified Customer July 02, 2017

The diagnoses showed I was having a problem with the turbo-charger. They called ford for me because there was a TSB the item but couldn't get a straight answer from ford on the repair. They suggested I bring to ford and try to get them to fix for free instead of just charging me to fix . Ben was very helpful

by - Verified Customer July 02, 2017

Scott did an excellent job. I will bring my unit to him again.

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by - Verified Customer July 02, 2017

Friendly service; appreciated that a loaner car was available; will return.

by - Verified Customer June 29, 2017

Been using Milstead ever since I got to Conroe. Easy choice, and close to home.

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by - Verified Customer June 27, 2017

I guess I was satisfied :) Thurman was very friendly and my car was ready even sooner than he anticipated.

by - Verified Customer June 22, 2017

Nice people, honest, glad to have Ac.

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by - Verified Customer June 22, 2017

Matt did a good job of taking care of me and made some recommendations for my vehicle.

by - Verified Customer June 22, 2017

Every experience that I've had with Milstead has been good. Amber has treated me with nothing but respect and I greatly appreciate her.

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by - Verified Customer June 20, 2017

Matt was very professional and brought issues to my attention with zero pressuring.

by - Verified Customer June 20, 2017

Thanks! Great work!

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by - Verified Customer June 16, 2017

The people at Millstead's are always nice, polite, and helpful to me.

by - Verified Customer June 15, 2017

Milstead's work is always good.

Recommend them to anyone and everyone.

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by - Verified Customer May 29, 2017

Employees very professional and made me feel like a family member. Great service!!!

by - Verified Customer May 29, 2017

Scott was great! A people person.

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by - Verified Customer May 29, 2017

Friendly staff. Kept me up to date on estimate and work performed. Would recommend A+

by - Verified Customer May 25, 2017

Thurman is excellent to work with I can always count on him.

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by - Verified Customer May 23, 2017

Scott was nice to work with. He kept me updated through.

by - Verified Customer May 23, 2017

Great Service.

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by - Verified Customer May 23, 2017

Excellent service!

by - Verified Customer May 22, 2017

I changed all of the parts that y'all was going to change and my truck still wasn't working right so I had to do a little more to it.

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by - Verified Customer May 21, 2017

Reliable.

by - Verified Customer May 19, 2017

I had a warranty repair on my RV A/C.

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by - Verified Customer May 17, 2017

Matt at Milstead RV did a great job of keeping me informed about my repairs all along the way.

by - Verified Customer May 17, 2017

I was able to schedule the service at my convenience and wait only a short time until the work was done.

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by - Verified Customer May 15, 2017

Everything was great.

by - Verified Customer May 10, 2017

I think having to pay twice for the service charge was unfair. My car was there twice .

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by - Verified Customer May 08, 2017

Been there a few times, always great.

by - Verified Customer May 05, 2017

I have ALWAYS had great care of at Milstead. If I didn't need something done, they told me. Other people would not. As a widow, I am deeply grateful.

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by - Verified Customer May 01, 2017

This visit was for vehicle inspection on my motor-home. Vehicle passed with no problems and did not require any additional work.

by - Verified Customer April 19, 2017

Rena did a great job on my car and I will be a repeat customer for her.

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by - Verified Customer April 11, 2017

All I had dine was a state inspection, so many of the questions did not really apply to.mr. The service guy was courteous, friendly, efficient and answered all of my questions....gave me a time estimate that was spot on and made me feel welcomed. I would definitely try the shop for non warranted repairs.

by - Verified Customer April 09, 2017

Was pleased with the friendliness and efficiency of the staff.

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by - Verified Customer April 09, 2017

I was very impressed with the professionalism and swiftness that my needs were taken care of. Thank you for offering great service.

by - Verified Customer April 02, 2017

Thurmon was great and the only complaint was I was not kept updated on the repairs.

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by - Verified Customer April 02, 2017

Nice facility, good customer relations, good work. Just a little slower than promised to finish the job.

by - Verified Customer March 29, 2017

Matt and the team are excellent. They are available all the time to answer questions and even provide a car for you to use to run errands while they work on your car! I always trust my vehicle in their hands!!

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by - Verified Customer March 28, 2017

It was good.

by - Verified Customer March 24, 2017

Great place. Trustworthy.

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by - Verified Customer March 23, 2017

Outstanding!

by - Verified Customer March 23, 2017

very pleased with everything.

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by - Verified Customer March 22, 2017

thanks.

by - Verified Customer March 21, 2017

Every time I have come into your shop for service, I have been treated very friendly, and my car was timely fixed.

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by - Verified Customer March 20, 2017

Great.

by - Verified Customer March 19, 2017

Amber was extremely helpful.

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by - Verified Customer March 16, 2017

Wonderful customer service.

by - Verified Customer March 14, 2017

Amazing as always.

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by - Verified Customer March 13, 2017

Very good experience!!

by - Verified Customer March 13, 2017

Good.

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by - Verified Customer March 12, 2017

Friendly, customer orientated, clean shop, very happy with the experience.

by - Verified Customer March 12, 2017

RV was in your shop a long time, I did as much calling and tracking part as you did.Part was marked up over 100%, labor charges were higher then norm. Lost insurance card, RV was left outside, hail storm caused minor damage to skylight.

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by - Verified Customer March 12, 2017

Service was great and communication was excellent.

by - Verified Customer March 10, 2017

Thurman was great! Stayed in touch with me at all times. Would gladly recommend him and the shop .

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by - Verified Customer March 10, 2017

All the personnel friendly, helpful and made every effort to accommodate my time schedule.

by - Verified Customer March 09, 2017

Polite and helpful personnel. Kept me informed.

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by - Verified Customer March 06, 2017

Awesome experience here thanks to Ben Miles. He took his time and explained everything to me that was wrong with my car, and answered all of my questions.

by - Verified Customer March 06, 2017

It was good.

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by - Verified Customer March 05, 2017

My car was brought in by my niece on a Friday for air coolant. She was told to return Monday at 1:30. When she came back she was told to leave the car because they may not get to it that day so that created a problem with her babysitter. Later that afternoon I spoke with Matt our service rep. He was very pushy and constantly telling me I may have a leak although none was found initially. Price for adding Freon was crazy, $185 , But then after draining and refilling coolant he still wanted to keep the car overnight to make sure it wasn't leaking. It was as though he was determined to find a leak. I said no we would pick it up by six. This was at 5:15. My niece picked it up so I did not look at the receipt at the time and later realized it was over $50 more than quoted.
When I lived in the Woodlands several years ago I did a lot of business with Mill Stead and am very disappointed.

by - Verified Customer March 05, 2017

Good experience.

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by - Verified Customer March 05, 2017

It was ok.

by - Verified Customer March 01, 2017

My car was towed in and I was kindly provided a loaner car since my car in the shop is my only transportation. I was kept aware of the progress and thoroughly explained my options, etc. Very satisfied with everything and will highly recommend to others!!!

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by - Verified Customer March 01, 2017

it was a new tire which they needed to order & it was ready the next day
Thanks for you help on this

by - Verified Customer February 27, 2017

I had emergency repairs done while passing through Conroe. AAA brought me to Milstead and my car was fixed.

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by - Verified Customer February 27, 2017

This is my new 'go to' place for anything.

by - Verified Customer February 22, 2017

They made me feel really comfortable with fixing my vehicle and I now have a shop that I can continue taking my vehicle to.

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by - Verified Customer February 19, 2017

Thurman was great to work with. He made some suggestions on what I should consider while the work was ongoing and he had good practical advice

by - Verified Customer February 16, 2017

Matt always does a great job taking care of our car repair needs.

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by - Verified Customer February 16, 2017

I am very satisfied with the work done on my RV.

by - Verified Customer February 16, 2017

Friendly.

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by - Verified Customer February 15, 2017

My service was on a motor home. Service quality & timeliness was far better than RV service Centers I have used in the greater Houston area.

by - Verified Customer February 14, 2017

a pleasure.

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by - Verified Customer February 12, 2017

MATT NAYMICK was my service advisor. He was excellent. My car was ready when he said it would be, he called when he said he would call, and he was very respectful.

by - Verified Customer February 10, 2017

Great work great price. Satisfied.

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by - Verified Customer February 08, 2017

Very thorough with the requested work.

by - Verified Customer February 08, 2017

Thank you for all the service completed and recommended service in the future.

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by - Verified Customer February 07, 2017

Awesome people and awesome work!

by - Verified Customer February 06, 2017

They were very helpful.

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by - Verified Customer February 03, 2017

True professionals that run a business the way it should be run, doing good work at a fair price.

by - Verified Customer February 02, 2017

Work done was timely and fairly priced.

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by - Verified Customer February 01, 2017

I always take my vehicle in for service at Milstead and will continue to do so.

by - Verified Customer January 26, 2017

Pleasant and knowledgeable staff.

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by - Verified Customer January 23, 2017

Great Service, very courteous and true professionals.

by - Verified Customer January 22, 2017

Just a diagnosis visit for my RV.

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by - Verified Customer January 22, 2017

Pretty good experience.

by July 10, 2012

They were able to service my Dodge motor home. I was very satisfied about that because there's not a lot of people around to do it.

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by - Verified Customer July 09, 2012

They are a great group to work with. They do good quality work.

by July 04, 2012

They got the repair done. They were timely about it, and they let me know the cost of it before it was done.

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by - Verified Customer June 28, 2012

It was a very genuine and family type atmosphere.

by - Verified Customer June 28, 2012

They did exactly what I wanted done, even though I did have some other problems. I told them I would be back when I had the funding to have it repaired. They understood.

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by - Verified Customer June 22, 2012

I would highly recommend them. I've never had any problems with Milstead. They do the job right and it's always fixed.

by - Verified Customer June 20, 2012

The service was great. It was done on time like they promised and it was quick too.

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by - Verified Customer June 20, 2012

I appreciate them taking care of me. I needed it and they did it. I appreciate it very much.

by - Verified Customer June 18, 2012

It was a very satisfying experience. The people were very professional and courteous.

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by - Verified Customer June 17, 2012

They were pretty professional and they were fast on getting it done and real friendly.

by - Verified Customer June 15, 2012

It was much too expensive for what they did.

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by - Verified Customer June 10, 2012

They were very polite and they were waiting for me the minute I got in there. It was very clean, like a place I could sit down, and it made me comfortable. They explained things well too. They told me what I needed to have done, but it didn't need to be done right now. I didn't feel pressured. I could get it done in the future.

by - Verified Customer June 04, 2012

I went there for four years as maintenance was required. Every time it was a $400 to $500 estimate. I complained about my cruise control running out and it still cuts out on me. That was never fixed. They should have a computer like a dealer has. My brakes were squeaking every time and that was never corrected.

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by - Verified Customer June 04, 2012

They were very friendly people. I had no issues at all. I think they treated me fairly and they diagnosed the issue with the vehicle. I just felt bad because there were so many things wrong, but they told me the truth.

7 verified customers did not leave comments but provided these ratings:
by Bobby, Iris
by Lester, Frank
by Jeff, Christine
by Clay

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
97

Milstead Service Center has a great message for their customers to count on: All Certified shops have experienced technicians, but not all of them have four technicians who are all ASE certified (three are master techs) and have a combined 92 years of experience between them. Open since 1980, this ASE Blue Seal shop boasts strong affiliations with the major players in the auto industry and is also an emissions testing and repair center. Open on Saturdays, they also offer a 24-month or 24,000-mile warranty on their repairs.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Vehicle Detailing
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • NAPA

MESSAGE FROM THE SHOP

At Milstead Service Center we take great pride in offering courteous service. With close to 70 years of collective experience, we are proud to be your local Auto Repair experts.

Our ASE certified master technicians use the latest diagnostic equipment to make recommendations for one car or an entire fleet. We provide 24 hour towing, collision repair, glass replacement, tires, transmissions service and much more. We also offer a comfortable family-friendly waiting area with complimentary Wi-Fi. Your service advisor can even arrange for pick up and drop off service within a 15 mile radius.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in RV Repair, Transmission Repair, Engine Repair, and A/C Repair. While emissions and computer controls may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your v

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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