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Midas - Diamond Bar

(909) 219-9642
201 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
07:30
16:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
7:30am to 4:30pm

ADDRESS

796 N Diamond Bar Blvd
Diamond Bar, CA 91765 USA

AUTO REPAIR EXPERIENCE

  • Nitin Patel, Owner
  • Established 2010
  • 3 Auto Repair Mechanics on Staff
  • 74 Years of Car Repair Experience

Midas - Diamond Bar Reviews

OVERALL RATING

201 Verified Reviews
5 stars
(113)
4 stars
(48)
3 stars
(17)
2 stars
(6)
1 star
(17)
by - Verified Customer October 08, 2017

They could have offered water, tea or coffee.

by - Verified Customer September 22, 2017

I had a really good experience at Diamond Bar Midas. I believe prices are a little high but over all had a good experience.

by - Verified Customer September 15, 2017

Good. All staff are professionals. Kind and curteou

by - Verified Customer September 12, 2017

above and beyond my expectations

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by - Verified Customer September 08, 2017

Good experience so far

by - Verified Customer September 04, 2017

Midas did a great job in fixing my car.

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by - Verified Customer August 31, 2017

The guys tried charging me for a sensor they broke. First they said 400 to fix it. Then 200. Then 120. Then they said they could temporarily get me going again (car worked fine when I got there). they charged me 25 dollars to repair my wheel which was fine when I got there but left with a broken tire pressure sensor and a caution light on the dash. Worst customer experience of my life and I used to get my car serviced there regularly.

by - Verified Customer August 31, 2017

This is a sad situation and very poor customer service. I was referred to this location because of a friend. I always take my car to the dealer but this time I took a chance because of pricing. I went in for a 30K maintenance that was supposed to cost me around 200.00 and put it this way I came out with an over 700.00 bill supposedly because I also needed breaks. I cannot say if I did or didn't but took a chance and did it. Then the next day to realize that I was driving in the freeway at high speeds with the wrong tires because of their complete lack judgment and apparently knowledge as well to Lexus vehicles. I told the manager how embarrassing that I was a new customer and referred to them. I even thought of maybe going back since I knew this was an error, but then the wipers issue the next day definitely made up my mind. I am beyond disappointed on how they handled a new customer and the fact that all I got was a 20.00 reimbursement for all that mess.

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by - Verified Customer August 20, 2017

Great and easy experience!

by - Verified Customer August 18, 2017

Great

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by - Verified Customer August 18, 2017

Great price and good customer service

by - Verified Customer August 18, 2017

Great service

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by - Verified Customer August 16, 2017

The car inspection done in a good time the rep was friendly

by - Verified Customer August 07, 2017

Great service

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by - Verified Customer August 02, 2017

Owner of shop was very rude and unprofessional. Needs to have a better knowledge of customer service.

by - Verified Customer August 01, 2017

Great experioe

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by - Verified Customer July 30, 2017

Just bought my used 1992 Toyota Camry and needed some brake work done and I've noticed some shakiness .Well I was told by Midas it must be the gas and spark plug being clogged and after being charged $280 for a brake line repair and new spark/gas part(I don't know wasn't very well explained to me) there was absolutely no change in the shaking problems.I will not be returning.

by - Verified Customer July 28, 2017

Friendly, good price, fast service.

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by - Verified Customer July 24, 2017

Good place. Great owner. I'm still trying to figure out why they used 43 miles of gas to determine the problem in my car

by - Verified Customer July 19, 2017

Brakes still make a squeal vibration just before you come to a complete stop.

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by - Verified Customer June 30, 2017

My experience at this facility was very satisfactory

by - Verified Customer June 27, 2017

Great service. Treat me well.

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by - Verified Customer June 20, 2017

Nitin Patel provides excellent customer service.

by - Verified Customer June 20, 2017

it was ok

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by - Verified Customer June 11, 2017

I brought my vehicle into the Midas shop within an hour of closing. The Service manager was polite in listening to my problem with vehicle. He and the service technicians quickly began work on the vehicle and completed it within the estimated time frame.

by - Verified Customer June 08, 2017

As always, courteous, prompt, and good.

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by - Verified Customer June 08, 2017

Great experience, will recommend shop to others.

by - Verified Customer June 08, 2017

Fast service, reliable, not pushy, no up-selling, friendly, explained all the work and why. Definitely bringing my car back here.

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by - Verified Customer May 25, 2017

The shop seems to be leaning toward making money on repairs that are not needed to make money. So when customer who is experienced in auto repair feels they are being taken advantage of, they will want to take their business somewhere else.

by - Verified Customer May 25, 2017

Honest.

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by - Verified Customer May 25, 2017

After the repair I had to go to the shop again. They did not fix the job. And they told me to come in on Monday as they could not fit me in on Sat (the day I called). He should have fit me in that day since I was previously there 2 times.

by - Verified Customer May 22, 2017

I always have outstanding service from Midas in Diamond Bar. Not only the technicians, but the customer service from Nitin Patel has consistently been outstanding.

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by - Verified Customer May 17, 2017

Great experience.

by - Verified Customer May 17, 2017

This is my second time to the shop. Job well done on my brakes.

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by - Verified Customer May 17, 2017

I went to get two new tires, when I went home I realized my rims were extremely scraped and scratched. Also, I got an oil change the week before, and my car was completely out of oil a few weeks ago. I still had 3000+ miles left until the next oil change recommendation. The customer service was great but I'm extremely disappointed with how my rims were left and the oil situation.

by - Verified Customer May 05, 2017

Mr. Patel is the best !!!

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by - Verified Customer May 04, 2017

The only place I trust! Niton is the best.

by - Verified Customer May 02, 2017

I have been a Midas customer for over 15 years, and never once have I felt ripped off. I have always gotten quality service and customer service.

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by - Verified Customer April 30, 2017

Great service.

by - Verified Customer April 17, 2017

Nitin was excellent and a gentleman. The service was performed on time and to my satisfaction.

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by - Verified Customer April 10, 2017

I like and trust Nitin.

by - Verified Customer April 07, 2017

Honest, quick, very professional.

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by - Verified Customer April 06, 2017

I have been a long time customer at Midas. Over the years have developed a great relationship with Mr. Patel. I can totally trust my car will be well cared for and repaired.

by - Verified Customer April 04, 2017

Very friendly and courteous service.

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by - Verified Customer April 03, 2017

Great service, and very friendly staff.

by - Verified Customer April 02, 2017

Nitin Patel was very polite and personable; no problems at all!

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by - Verified Customer March 24, 2017

Just went in for an oil change and tire rotation. Everything went well. Very satisfied.

by - Verified Customer March 24, 2017

Excellent shop led by a very nice and professional guy!

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by - Verified Customer March 16, 2017

Been coming here for many years and have always received quality care, including my last visit. Nitin Patel is an excellent front desk person.

by - Verified Customer March 15, 2017

Great job.

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by - Verified Customer March 13, 2017

In and out quickly, good price, quality work.

by - Verified Customer March 13, 2017

the manager is nice to explain everything about mine car.

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by - Verified Customer March 12, 2017

I had a good experience and will go back again.

by - Verified Customer March 12, 2017

Awsome jobs.

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by - Verified Customer March 09, 2017

Alternator replacement. The work was perfect and fairly priced

by - Verified Customer February 27, 2017

Nittin was very knowledgeable and professional.

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by - Verified Customer February 22, 2017

The gentlemen at the front desk was an absolute delight.

by - Verified Customer February 17, 2017

Service and staff were good. I would go there again.

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by - Verified Customer February 07, 2017

Shop did not reset my oil life counter after my oil change. Extremely annoying that my oil life sensor still says '30%'

by - Verified Customer February 02, 2017

Helpful, nice

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by - Verified Customer January 31, 2017

Owner is very pleasant to deal with. Everything was as planned and explained. Will always come back if we need any car maintenance or repairs done.

by - Verified Customer January 31, 2017

Great service all around. Vehicles are always inspected thoroughly

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by - Verified Customer January 23, 2017

Poor standards

by - Verified Customer January 19, 2017

Niten is the best.....what else is there to say.....smiles....

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by - Verified Customer January 16, 2017

They offered a thorough inspection as promised for the oil exchange, and suggested what I should do based on the inspection. I took their advice.

by - Verified Customer January 15, 2017

I loved that they dropped me back off to work after i took the car there. very fast and helpful.

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by - Verified Customer January 15, 2017

They are very patient and explain everything

by - Verified Customer January 13, 2017

I felt the service was honest and appreciated the thank you card that was mailed to me.

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by - Verified Customer January 10, 2017

Been going there for years. Good service

by - Verified Customer January 04, 2017

Great service.

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by - Verified Customer December 30, 2016

Every time I go, the service is excellent.

by - Verified Customer December 29, 2016

Busy. But work was done quick and efficiently.

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by - Verified Customer December 29, 2016

Quick and straight forward work. They let you know what you need done now and what can wait to save you some money.

by - Verified Customer December 27, 2016

This was my first time at Midas. Very friendly. Took my second car in for service also.

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by - Verified Customer December 26, 2016

Great shop! Has me for life!

by - Verified Customer December 25, 2016

This shop is great!

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by - Verified Customer December 20, 2016

He was very friendly and he explain what's going on as the mechanic worked on my car .

by - Verified Customer December 19, 2016

Good experience.

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by - Verified Customer December 18, 2016

Outstanding!

by - Verified Customer December 15, 2016

Nitin explains what needs to be done, makes sure it gets done right and does not pressure you into getting work.

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by - Verified Customer December 15, 2016

Clean, friendly and did not do anything that did not need to be done.

by - Verified Customer December 09, 2016

Great work at a great price.

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by - Verified Customer December 05, 2016

I am a satisfied customer.

by - Verified Customer December 04, 2016

Great service, finish as promised.

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by - Verified Customer December 04, 2016

Very pleasant. They were slow at the time of repair but exceeded my expectations anyway on how fast the repairs were completed. Also, they stayed open a little after closing time so I could get there to pick up my vehicle instead of the next day.

by - Verified Customer December 02, 2016

Great work!

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by - Verified Customer December 02, 2016

Professional and honest.

by - Verified Customer December 01, 2016

Very accommodating & willing to please.

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by - Verified Customer December 01, 2016

Good local shop.

by - Verified Customer November 29, 2016

Professional and friendly conduct in addition to right diagnostic and less time consuming. Awesome result.

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by - Verified Customer November 29, 2016

I asked and paid for a tire rotation but I looked and the tires were in the same spot.

by - Verified Customer November 27, 2016

Always fair and honest, that is why I return.

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by - Verified Customer November 25, 2016

Good service center. I had no problem scheduling appointment online for the same day. Prompt. Thorough in checking and explaining. I will return again.

by - Verified Customer November 21, 2016

New tires, alignment and right hand axle repaired.

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by - Verified Customer November 18, 2016

I always appreciate the professional service I receive from Nitin and his staff. I never feel that I am being taken advantage of because I am a woman and not mechanically inclined.

by - Verified Customer November 17, 2016

I thought the manager was funny. I really did enjoy talking to him. I really liked the girl who worked on my car a lot. It meant a lot to me that they believe in an woman fixing the car. When my phone was about to die they had the charger that also helped out a lot.

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by - Verified Customer November 15, 2016

Helpful as always.

by - Verified Customer November 14, 2016

Great.

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by - Verified Customer November 14, 2016

They did not want to give me my complimentary tire rotation.

by - Verified Customer November 13, 2016

They were great and timely, I had to bring my baby and they were very patient.

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by - Verified Customer November 08, 2016

Honest and reasonable!

by - Verified Customer November 03, 2016

We took the Sportage here and it was done on time and they were very honest!

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by - Verified Customer November 03, 2016

My last visit was for an oil change. They found a nail in my tire during the routine rotation and checking of the tires. The whole thing was finished in very reasonable time. I was very pleased.

by - Verified Customer September 02, 2016

Everyone has been very nice and seems qualified. I like the fact they will take me home and pick me up.

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by - Verified Customer September 01, 2016

Very reliable and trustworthy.

by - Verified Customer August 31, 2016

I had an issue regarding my brakes. After the issue was fixed they gave me free calipers for my front brakes.

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by - Verified Customer August 31, 2016

Friendly employees, good work (got it right the first time) and fair prices.

by - Verified Customer August 21, 2016

They left my car really dirty of grease inside and out. Left handprints on my paint. Car was not left running good.

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by - Verified Customer August 21, 2016

The shop is clean with a professional staff. The Technicians are amazingly friendly and they actually do check things when they say they will. They noticed things that I knew about but many other places missed in the past. They ask you questions about what you want for your car and recommend maintenance and repair items accordingly.

by - Verified Customer August 19, 2016

The manager was helpful and recommended things needed for the maintenance and other repairs on my car.

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by - Verified Customer August 17, 2016

Nitin was great. He treated me like family. He was straight forward and explained my car issues. The guys took care of my car. I am going to bring my car into them now that I know they do regular maintenance too. They do more than brakes!!

by August 12, 2016

The shop was clean. I was seen on time. The job was quick. The price was fair. I will do business with them many times in the future

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by - Verified Customer August 12, 2016

Great service.

by - Verified Customer August 12, 2016

Helpful, friendly manager. Quick service. Comfortable waiting area with cold water bottles and wifi.

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by - Verified Customer August 07, 2016

Good

by - Verified Customer July 29, 2016

It was great. They were friendly and informative. They let me know what needed to be fixed urgently and what could wait for now.

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by - Verified Customer July 28, 2016

They super friendly and helpful. I felt like I was given all the information about what was wrong with my car and what needed to be fixed. They even offered to give me a ride home while I waited for the repairs.

by - Verified Customer July 27, 2016

Good service

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by - Verified Customer July 22, 2016

Courteous and knowledgeable employees. Everything was explained thoroughly and understandable. Prices seem high, but compared to some other reputable shops, they appear reasonable.

by - Verified Customer July 19, 2016

Helpful

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by - Verified Customer July 15, 2016

As a first time user, I needed an automotive repair place that is open on the weekend. I looked on yelp and google and found these guys even though they are a little bit of a drive for me. I set up an appointment and was sent a confirmation email without a google calendar attachment which allowed me to import it into my phone.The service was perfect with no complaints.

by - Verified Customer July 08, 2016

Awesome service.

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by - Verified Customer July 01, 2016

They allowed my coupon even though it was addressed to another member of my household.

by - Verified Customer July 01, 2016

Mostly harmless. Friendly manager, good prices.

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by - Verified Customer June 23, 2016

Excellent

by - Verified Customer June 17, 2016

Very good, work.

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by - Verified Customer June 14, 2016

Clean, kind, fair pricing

by - Verified Customer June 13, 2016

Called to ask how much a maintenance inspection cost and Nitin was very welcoming and friendly over the phone, I didnt feel pressure like at other places, so I took my car and was surprised when he went over my car results with me, it was like talking to a car doctor, no other auto mechanic shop has ever taken their time to do their job so thoroughly. I felt welcomed, appreciated and I liked how inspite of not having much knowledge on auto parts prior to my visit I went home more educated on how to take care of my car. Nitin even gave me instructional pamphlets which I was also impressed by. Very good service.Prices are also reasonable and I dont feel pressured or lied to about buying any service/part that I don't need.

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by - Verified Customer June 03, 2016

The manager is great .the place is clean

by - Verified Customer May 30, 2016

The owner is very nice and honest and helpful!

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by - Verified Customer May 30, 2016

Extremely good service. Have taken all my cars here for years

by - Verified Customer May 22, 2016

It's unfortunate that good mechanical work was shadowed by bad customer service. I will not deny that I appreciate the satisfactory mechanical work that was done on my vehicle, however, the attitude and rudeness I received from the mechanic have me wondering if I should return.

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by - Verified Customer May 22, 2016

Very friendly staff and used cell phone contact as well as email communication

by May 16, 2016

Excellent shop. Great service

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by May 13, 2016

The Dealership was almost $300 less

by - Verified Customer May 11, 2016

Good customer service. Quick labor service.

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by - Verified Customer May 06, 2016

Professional and courteous. Able to diagnose issue quickly and kept in communication on the status of the vehicle.

by - Verified Customer May 05, 2016

I go to Midas as I do know they are a known company. I had been having serious battery problems and had to get a jump every time I needed to start my car. I had been to Autozone who told me my battery was good and my alternator was bad. I had seen a mechanic who told me my battery was bad. So I decided to call Midas in Diamond Bar as it is the closest to me and I live in Ontario. I called Nitin at Midas to make an appointment to come in. I was scheduled to come in at 8am however due to my cars condition I did not make it in until 9:15am. Nitin still brought me in immediately no wait time. They had one of their mechanics named Rigo take a look at my car. After he investigated my car he let me know that both the battery and alternator were good. A bolt on the alternator was not tightened which was causing problems. Rigo tightened the bolt and had me on my way. I had been having this problem for over two weeks and they fixed my car and had me out of there in less than an hour. Really about 30minutes. They are awesome and I love it, any future problems I will be coming here. Anyone else would have tried to sell me a battery and an alternator to profit especially with me being a woman, but not them.

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by May 04, 2016

Good banter with Nitin as always. They are always quick and do a great job.

by - Verified Customer April 28, 2016

Best auto shop. Most friendly and honest place.

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by - Verified Customer April 27, 2016

Great employees and management! Helpful and honest input about auto care.

by - Verified Customer April 27, 2016

I had my brakes/rotors replaced. Didn't have time to shop around but he gave me a discount that I didn't see online. Overall good experience and fast service.

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by - Verified Customer April 26, 2016

Great service, friendly. I really appreciated the explanations and options presented.

by - Verified Customer April 25, 2016

Excellent Service.

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by - Verified Customer April 22, 2016

Customer service was excellent; the technicians were knowledgeable.

by - Verified Customer April 22, 2016

The manager is always great.

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by - Verified Customer April 22, 2016

Fast service.

by - Verified Customer April 18, 2016

Service was very fast. Only got an oil change, but everything was done correctly.

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by - Verified Customer April 18, 2016

They are very professional.

by - Verified Customer April 17, 2016

The manager seems "shady" and pushes extras on you too forcefully.

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by - Verified Customer April 17, 2016

Excellent and on time service.

by - Verified Customer April 15, 2016

The staff are very professional and kind.

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by - Verified Customer April 12, 2016

I have been to Nitin several times and he is always so pleasant, professional, and personable. They do a great job here and are very honest.

by - Verified Customer January 27, 2016

Great service.

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by - Verified Customer January 24, 2016

I had great service at fair price.

by January 22, 2016

Great customer service.

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by January 21, 2016

Great service.

by January 21, 2016

Very informative sales manager but almost insulting and rude with the information.

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by January 19, 2016

I had my car done and it was a good job. I have been going there for 10 years now.

by - Verified Customer January 15, 2016

Very helpful and friendly.

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by - Verified Customer January 15, 2016

Fair pricing and good service.

by - Verified Customer January 14, 2016

When I got there one of my tires was completely flat and they noticed that 2 of my tires needed to be replaced and I am glad they told me. It was supposed to take like 2 hours and it ended up being like 30 minutes and that was good because I was in a hurry.

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by January 12, 2016

Honest service.

by - Verified Customer January 06, 2016

Honest and friendly owner.

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by - Verified Customer January 03, 2016

Good service.

by - Verified Customer January 01, 2016

They are honest.

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by - Verified Customer December 22, 2015

Mr. Patel runs an efficient and honest business. If there is a problem with my vehicles, he explains whether or not it is something that needs to be done promptly or can wait to be done at a later time. He always shows me exactly what is wrong with the vehicle.

by December 21, 2015

I am a repeat customer.

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by - Verified Customer December 16, 2015

Friendly service and great repairs at a reasonable price.

by December 11, 2015

The owner was engaging and conversational, he kept you up to date as to what was going on, and he went out of his way to make sure you are satisfied as a customer.

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by December 04, 2015

Good service, not excellent. Waited little too long.

by - Verified Customer December 02, 2015

Great service and great help. Very clear what had to be done. Felt like a friendly family atmosphere.

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by - Verified Customer November 22, 2015

Rude and horrible customer service.

by November 22, 2015

It was fine. I was satisfied.

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by - Verified Customer November 20, 2015

Very nice, and quick.

by - Verified Customer November 15, 2015

Great customer service, helpful and fixed with the time frame. You can trust they are going to fix your car right and give you a good price.

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by November 15, 2015

My visit was quick and to the point.

by - Verified Customer November 15, 2015

They did a good job.

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by November 13, 2015

The Owner is honest.

by - Verified Customer November 11, 2015

Defective valve cover gasket repair.

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by - Verified Customer November 10, 2015

You get good service with prices that I'm comfortable with. I get the same if not better than factory work done. They are good mechanics and the work is completed on time.

by November 05, 2015

Had to go back to get the brakes adjusted. And I was quite a distance when they started smoking. They fixed it fine but the trouble was troubling.

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by - Verified Customer November 05, 2015

Was told that I had multiple things wrong with my vehicle and was quoted at repairs around $1000. Took my vehicle to the dealership to get a second opinion and was told that those issues did not exist what so ever.

by - Verified Customer November 04, 2015

Courteous on the phone. Helped me as soon as I walked through the door. Gave me a reasonable price. Kept me informed of progress. Finished before expected.

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by - Verified Customer November 03, 2015

They have really good service and they gave me a correct estimate.

by October 29, 2015

They are not bad and they are the closest to me. I had to go back and get work done.

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by - Verified Customer October 22, 2015

Friendly staff with reasonable prices.

by - Verified Customer October 21, 2015

They were very honest. They were speedy about getting it done. They did great.

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by - Verified Customer October 20, 2015

They took a little time to do it but they did it right.

by - Verified Customer August 28, 2015

They explain exactly what is going to be done. They check if there is anything else which might need to be repaired in the near future. More importantly they call the next day to make sure everything is O.K.

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by - Verified Customer August 26, 2015

I think the prices could be cheaper.

10 verified customers did not leave comments but provided these ratings:
by Joanna, Colleen, Steven, Dave
by Luke, Shea, Leonel
by Juan
by Abby
by Aaron

RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
95

The Midas store in Diamond Bar has been serving the local community since 2010. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from transmission diagnoses and repair, to minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, “helpful”, and “courteous”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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