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Midas Auto Experts

(215) 515-4503
147 Verified Reviews
midasbensalem@gmail.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 4:00pm

ADDRESS

2251 Street Rd
Bensalem, PA 19020 USA

AUTO REPAIR EXPERIENCE

  • David Nesbitt, Manager
  • Established 1956
  • 3 Auto Repair Mechanics on Staff
  • 26 Years of Car Repair Experience

Midas Auto Experts Reviews

OVERALL RATING

147 Verified Reviews
5 stars
(90)
4 stars
(27)
3 stars
(13)
2 stars
(4)
1 star
(13)
by - Verified Customer November 03, 2017

Rico was very friendly and helpful. He made me feel welcomed and made sure i understood everything that needed to be done with my car. I will definitely come back as long as Rico is employed there!

by - Verified Customer November 03, 2017

They were fast and very nice.

by - Verified Customer November 02, 2017

Overall my experience was positive and looking forward to doing business with them again when needed

by - Verified Customer October 31, 2017

Quality customer service. Awesome. Thank you.

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by - Verified Customer October 29, 2017

Quick, reasonable, but thorough professional service

by - Verified Customer October 23, 2017

Came for the car inspection, call few minutes before to set up and appointment and got everything done in a timely manner.

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by - Verified Customer October 18, 2017

Wrong oil put in car. Oil change took over an hour. And charged for full synthetic. Oil change cost $80 when I could have gone to a ford dealership for half that price

by - Verified Customer October 12, 2017

Paid $200 for an extremely poor weld job on a flex pipe. Price was more than what a certified welding shop would charge. They failed to disconnect the battery while welding, luckily no computer damage.

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by - Verified Customer October 08, 2017

Was lied to about what the amount of the break rebate would be. And was not told about the high shop fees added to my already high bill

by - Verified Customer October 05, 2017

very professional

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by - Verified Customer October 02, 2017

Great shop and friendly people! Would recommend to others

by - Verified Customer September 29, 2017

New tire. They found same tread somewhere and installed.

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by - Verified Customer September 28, 2017

Rico is an awesome dude, you can tell he really cares about his customers. I always feel at home when my car is getting serviced at Midas Bensalem.

by - Verified Customer September 28, 2017

Rico at the Bensalem Street Road location was very friendly, professional, and eager to help. I will b back because Rico is awesome. Thank you Rico for a job well done and done quickly as promised.

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by - Verified Customer September 28, 2017

Horrible

by - Verified Customer September 21, 2017

Was over charged $650 for a head gasket as comparable to $350 from other Midas that I called and 4 auto parts stores and 2 dealerships. I Receive an Estimate over the phone that turned out to be hundreds more than what I was quoted as I was told I needed several add on parts totaling around $500 more. It's my fault for not getting it in writing but $650 for a head gasket when the dealership charges hundreds less and other Midas we're charging almost half the amount. I inquired about where the head gasket was coming from I was told the Midas supplier and I asked for a phone number to contact the Midas parts supplier I was told he did not have a contact number for them. The other two Midas told me they would be getting it directly from BMW themselves.

Reply from Midas Auto Experts – by midas4101 October 05, 2017

Raffello,

We apologize for the price going up but unfortunately given the warped head that was unable to be resurfaced and the threads that were damaged in the block it was something that was unforeseeable and out of anyone control. We went above and beyond to accommodate you and we did price the job extremely fair.

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by - Verified Customer September 21, 2017

Thumbs up for RICO!!!

by - Verified Customer September 18, 2017

My car was messed up. Oil was spilled all over the inside of the car and it ran all under the car but I took it back and the manager took care of it and cleaned it all up

Reply from Midas Auto Experts – by midas4101 October 05, 2017

Lorraine,

We sincerely apologize for the oil that was spilled and hope we resolved your issue in a satisfactory manner.

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by - Verified Customer September 11, 2017

seems i didn't get a full inspection of the problem,

by - Verified Customer September 07, 2017

I purchased tires for my truck. Very helpful salesman. Happy with my purchase.

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by - Verified Customer September 04, 2017

Good work at a fair price.

by - Verified Customer September 04, 2017

staff were very friendly and they explain why the
parts needed to be replaced,also they showed us
why it needed to be replaced

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by - Verified Customer August 31, 2017

Just had an oil change done. When i checked under the hood after the service their was oil all over the engine cover that i had to clean off most likely due to not using a funnel when refilling the engine oil. The dipstick was also not put back in the entire way.

by - Verified Customer August 31, 2017

Visit this shop multiple times, no complaints

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by - Verified Customer August 24, 2017

Shop was excellent. I was from out of town and had issues on a trip. David the service manager was excellent and thorough in explaining things.
I only wish the shop was closer to where I lived because of David and the technicians, they would have a new regular customer.

by - Verified Customer August 23, 2017

Very bad experience this time.

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by - Verified Customer August 23, 2017

My car was done quickly, even before my scheduled appointment. I was even picked up and brought back to the shop to get my vehicle. Very happy with the service and I will be retu

by - Verified Customer August 23, 2017

Dealership screwed up my breaks kept blowing me off took it here to get it fixed right

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by - Verified Customer August 17, 2017

made an appointment only one day in advance, but shop was able to accommodate my request anyway.

by - Verified Customer August 16, 2017

fantastic customer service, knowledgeable and courteous crew, very commendable.

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by - Verified Customer August 16, 2017

The staff was professional and courteous.

by - Verified Customer August 13, 2017

fantastic customer service!

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by - Verified Customer August 08, 2017

Very nice staff and professional.

by - Verified Customer August 01, 2017

Everything was good

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by - Verified Customer July 27, 2017

The front desk staff was so unprofessional and rude and were trying to make fun of customers in taunting way.

by - Verified Customer July 27, 2017

Helpful pleasant staff job done in timely manner

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by - Verified Customer July 27, 2017

Nice.

by - Verified Customer July 25, 2017

My first time here at the shop was really nice I was told a lot about my car that I didn't actually know and they took the time to explain things to me and to give me a paper with things that I should look into about fixing or changing about my car. The second time around I wasn't really talked to about anything and the paper I was given I couldn't even understand what was on it or anything.

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by - Verified Customer July 21, 2017

Dave and LOUIS was awesome

by - Verified Customer July 20, 2017

Service and staff were amazing

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by - Verified Customer July 06, 2017

Excellent customer service. It was my first time at Midas, but I will definitely go back. Dave at the front desk at the Street Rd location in Bensalem has Superior customer service.

Reply from Midas Auto Experts – by midas4101 August 02, 2017

Thank you Melissa for the kind words. Experiences like your are what we strive for.

by - Verified Customer July 05, 2017

Dave was professional. He made suggestions and accepted my conclusions about repairs.

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by - Verified Customer June 15, 2017

Totally not

by - Verified Customer June 11, 2017

Great mechanics.

Reply from Midas Auto Experts – by midas4101 June 28, 2017

Thanks for the review Shelton

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by - Verified Customer June 08, 2017

I could not be happier with the team and the service provided, really good group of techs

Reply from Midas Auto Experts – by midas4101 June 28, 2017

Kevin thank you for the review!

by - Verified Customer June 07, 2017

strong work

Reply from Midas Auto Experts – by midas4101 June 28, 2017

Thank you Bruce

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by - Verified Customer June 05, 2017

Thought it would be cheaper, but happy with the job!

by - Verified Customer May 29, 2017

The staff was excellent - very courteous and helpful. Shop was clean and comfortable. Will return for future service!

Reply from Midas Auto Experts – by midas4101 June 10, 2017

Amy, Thank you for the kind words

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by - Verified Customer May 29, 2017

Had a tire plugged. It now leaks air worse than before it was plugged.

by - Verified Customer May 26, 2017

Start to finish the staff was friendly, knowageable and mostly honest!

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by - Verified Customer May 26, 2017

Friendly, courteous service.

by - Verified Customer May 25, 2017

Awesome

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by - Verified Customer May 23, 2017

Excellent service

by - Verified Customer May 18, 2017

Good service just took long than expected.

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by - Verified Customer May 16, 2017

Staff was well informed and polite.

by - Verified Customer May 10, 2017

Excellent customer service. Manager was knowledgeable and courteous. I was treated with the utmost respect.

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by - Verified Customer May 03, 2017

The guys that worked on my car did an awesome job and I appreciate it. Just when I was driving it on the parkway and started to go over sixty my car was shaking so I'm assuming the alignment on my car was fixed right. Have to go back now and a little annoyed about that since it should be done right the first time. Overall I'm satisfied.

Reply from Midas Auto Experts – by midas4101 May 24, 2017

Shay, were glad you were satisfied with the service, sounds like you may have a wheel balance issue please feel free to contact us at 215-244-1112 so we can take care of it for you.

by - Verified Customer May 01, 2017

Great job!

Reply from Midas Auto Experts – by midas4101 May 24, 2017

Thank you Paul.

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by - Verified Customer April 30, 2017

I used to go to this shop before I got my new car. After 4 years of going to the dealership, I decided to go back and wondered why I ever stopped going. The dealership always makes me wait hours for the work to be done even though I have to make an appointment, they always pressure me to get additional work done, and I pay a lot of money for the services. Midas had me out in less than 45 minutes and I didn't have an appointment and I paid a lot less than I normally do.

Reply from Midas Auto Experts – by midas4101 May 24, 2017

Allison, we appreciate your feedback.

by - Verified Customer April 27, 2017

I'm pleased with the service I received.

Reply from Midas Auto Experts – by midas4101 May 24, 2017

Thank you Rhonda for the kind words.

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by - Verified Customer April 26, 2017

Very happy. Don't remember who took care of me but I was in and out and my AC works perfectly.

Reply from Midas Auto Experts – by midas4101 May 24, 2017

Its going to be a hot summer Judith glad you have nice cold AC!

by - Verified Customer April 25, 2017

Brakes still making noise.

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by - Verified Customer April 24, 2017

First time I ever went to Midas. I wasn't aware they did all the repairs that they do. Will definitely go back. Best repair experience that I've had in years.

Reply from Midas Auto Experts – by midas4101 May 24, 2017

Glad to hear it Lucy!

by - Verified Customer April 24, 2017

Took me on short notice and got me out quickly. The best!!!

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by - Verified Customer April 17, 2017

It was ok.

by - Verified Customer April 16, 2017

They are very good.

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by - Verified Customer April 16, 2017

My first experience was a good one so this was my third time returning and I have nothing but good things to say about the service, pricing, and staff.

by - Verified Customer April 14, 2017

Dave is excellent. We have many cars that we bring there and never have a problem.

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by - Verified Customer April 12, 2017

All good. I had my car towed extra distance to get my car fixed at this location.

by - Verified Customer April 10, 2017

Excellent service, friendly people.

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by - Verified Customer April 07, 2017

I am satisfied and happy with Midas.

by - Verified Customer April 07, 2017

Service was great. Technicians were very thorough & explained things in detail.

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by - Verified Customer April 05, 2017

A++ service.

by - Verified Customer March 24, 2017

Respectful, friendly, helpful.

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by - Verified Customer March 23, 2017

Great job!

by - Verified Customer March 19, 2017

Respectfully done! Good coupons!

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by - Verified Customer March 19, 2017

A little pricey but the service was good and they were very friendly. Explained to me what was done and what needed to be done.

by - Verified Customer March 19, 2017

Everything was great but the coolant reservoir had to be removed to reach the oil filter. It was not placed back and screwed in.

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by - Verified Customer March 15, 2017

Great service and workmanship. Always try and bring my vehicle here when possible.

Reply from Midas Auto Experts – by midas4101 March 31, 2017

Louis, we appreciate the positive feedback and appreciate each customer and strive to ensure your vehicle stays safe and you stay satisfied.

by - Verified Customer March 14, 2017

The service was prompt and very good.

Reply from Midas Auto Experts – by midas4101 April 01, 2017

Bill, Thank you for the kind words

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by - Verified Customer March 12, 2017

The place to go.

Reply from Midas Auto Experts – by midas4101 March 31, 2017

Zed, Thank you for the kind words.

by - Verified Customer March 09, 2017

The brake work done on my car (which I agree needed to be done and was why I brought the car to Midas) was competitively priced (for a national chain), done on time (the same day, notwithstanding the Noreaster starting that pummeled the east coast that day) and qualitatively. However, after the brake work was done and a persistent noise remained the car was checked again (a couple of days later, though the noise was reported right after leaving the shop on a Friday, I returned on Monday at the suggestion of the shop manager). I was told tie-rods (all 4 in front) and bearings (front left and front right) needed to be replaced at a cost of approximately $1500. Thereafter, a 2nd, 3rd, and 4th opinion (3 other shops) suggested only the right front bearing needed replacement and that the tie-rods were fine despite 'looking bad' visually (other shops did a more invasive review of the tie rods). The front right bearing replacement was done by a local shop for $210 not $1500 as quoted by Midas. Granted, none of this would retard my choice in the future of considering Midas (for brake work) or recommending them, as their price was the best for a national brake service shop. Everyone was respectful, personable, and willing to explain in absolute detail answers to questions I had. Midas will just never be my 'go to shop' for all things, just what they are competitive on, period.

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by - Verified Customer March 09, 2017

Great shop!

Reply from Midas Auto Experts – by midas4101 April 01, 2017

Zykeem, We appreciate the good review!

by - Verified Customer March 06, 2017

I'm not sure why I received this email. I'm the 1 who actually recommended my husband there because of my past experience. He was completely satisfied with the work he says his car hasn't ran so well since he first purchased it. Thanks for everything

Reply from Midas Auto Experts – by midas4101 March 31, 2017

Albin, thank you for your review. Words like those are what keep us motivated to be the best.

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by - Verified Customer March 05, 2017

Carlos was very knowledgable and kind.

by - Verified Customer March 05, 2017

Quick work. Called with no apt at 4. Got there by 4:20. Got all new brakes and front rotors and oil change. Out the door by 5:45.

Reply from Midas Auto Experts – by midas4101 April 12, 2017

Jason, we appreciate your business and always strive to provide efficient and quality work!

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by - Verified Customer March 02, 2017

I was satisfied.

Reply from Midas Auto Experts – by midas4101 April 12, 2017

Maria, we are happy you were satisfied with your visit! thank you for your business.

by - Verified Customer February 28, 2017

Good job

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by - Verified Customer February 27, 2017

Wonderful!

by - Verified Customer February 26, 2017

Very friendly and fast service getting oil changed and tires balanced

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by - Verified Customer February 26, 2017

I have been dealing with Midas for over 30 years, and David and Mickey could not have been nicer and honest about all my interest. I thank-you and will see you soon. Oh yeah found a good cheese steak place, that night Pizza Pie in Langhorne, Pine Watson center on 213.

by - Verified Customer February 20, 2017

Excellent service

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by - Verified Customer February 17, 2017

I usually go to the dealership for maintenance. I will definitely consider Midas in the future

by - Verified Customer February 15, 2017

Pleased

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by - Verified Customer February 07, 2017

Tom answered all my questions and went above/beyond to make sure that the work was done to my satisfaction.

by - Verified Customer February 03, 2017

Great

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by - Verified Customer February 02, 2017

Very friendly and knowledgeable. Kept me in loop w repairs and time.

by - Verified Customer January 31, 2017

Very friendly

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by - Verified Customer January 27, 2017

Good work. Got breaks and shocks and my car was done quickly.

by - Verified Customer January 26, 2017

Everyone at the shop were kind, pleasant and funny. Everything was explained well and I given options so I could take care of some much needed repair. I had my 5 month old child with me who cried for a very long time. I was not made to feel uncomfortable. I was in and out in great time.

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by - Verified Customer January 17, 2017

Job well done.

by - Verified Customer January 16, 2017

Great place

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by - Verified Customer January 15, 2017

I frequent this shop for my auto repair needs

by - Verified Customer January 12, 2017

Professional team that goes above and beyond for their customers. I had multiple issues with a neglected vehicle of mine, and they assessed/handled all of the issues very quickly. Great customer service!

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by - Verified Customer January 09, 2017

Great service! Professional, friendly nice staff!

by - Verified Customer January 08, 2017

I had an 11:00 appointment this past week, the service to my car was started promptly and finished in the amount of time promised. I will continue to bring both of my automobiles into this location in the future

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by - Verified Customer January 06, 2017

Professionals all around. They really took the time to help me repair my car with options that their competitor across the street were unwilling to work with. Dave is top notch with my car. I have to have more and costlier work done to my car very soon but I know it is worth it because they set expectations up front, have been very honest, thorough and transparent and appreciate my business. They have integrity and it shows with the customers that come in looking for him specifically to help them.

by - Verified Customer January 03, 2017

They did what they said. They did it promptly and correctly. Couldn't be more satisfied!

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by - Verified Customer January 01, 2017

I feel that Dave is always honest and explains what is needed. I feel very confident bringing my cars to him.

by - Verified Customer February 01, 2016

BAD SERVICES, UNCLEAR PRICING.

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by - Verified Customer January 08, 2016

The staff is very friendly, they strive to make my visit exceptional every time I go.

by - Verified Customer November 30, 2015

The manager Dave was amazing and provided me with fantastic service. He was very thorough and honest about the work needed on my car.

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by October 02, 2015

They did good service. They are very friendly. Service and friendly.

by - Verified Customer September 30, 2015

The only thing I had a problem with was the confusion with the payments. I was confused with a couple of things and then all of the sudden they could not inspect my tires because they were old. I don't think that the service is what it should be but overall it was good.

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by - Verified Customer September 29, 2015

It was fast, and they did an update on the interior. The customer service was great.

by September 28, 2015

It's just that I like them. I think it is a nice place. They do a good job. I just had one little issue. I forget what it was. They didn't give an explanation, they just didn't want to do it. I thought that was strange.

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by - Verified Customer September 28, 2015

They have good customer serivce. They are pretty straightforward. They don't beat around the bush.

by - Verified Customer September 28, 2015

They are knowledgeable about my car. They provided good service with a lot of knowledge.

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by - Verified Customer September 25, 2015

It was too expensive.

by - Verified Customer September 24, 2015

I think they did excellent service for me. I got 4 new tires there. They did an excellent job. I got an oil change. I was very happy with their service. They were very nice. The sales manager was very polite. I appreciate that.

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by - Verified Customer September 23, 2015

Henry is a good mechanic.

by - Verified Customer September 23, 2015

It was very gratifying, when they spoke to me I understood what he was saying about my car and what it would take to get it fixed. They were also polite.

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by - Verified Customer September 21, 2015

They are courteous. They are helpful when you have a problem. They explain things to me and I appreciate that.

by - Verified Customer September 21, 2015

It was very good. The customer care was very good.

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by - Verified Customer September 17, 2015

Everyone there is really nice. They get me in and out. They get it done. They don't overcharge me. It isn't expensive at all.

by - Verified Customer September 15, 2015

Midas is a good company, they find the problems, they are pretty good mechanics. They do a check all over the vehicle and let you know, they save your parts and what they changed.

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by - Verified Customer September 13, 2015

Even though it was a little more expensive, they provided a little faster service.

by - Verified Customer September 10, 2015

I felt they were very efficient on what they did on my car, and their professionalism they showed and I was very satisfied with them.

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by September 10, 2015

Service was reliable and fast.

by - Verified Customer September 08, 2015

We had good service, everything was explained to us. The charges were what they said they would be.

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by September 04, 2015

It was an ok experience it was nothing spectacular.

by - Verified Customer October 05, 2014

It was okay they took a very long time to complete the job but they did accommodate me for the time wasted.

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by - Verified Customer August 29, 2014

David took care of my problem.

by March 12, 2014

I was charged $360 for a state inspection, emissions and for replacing the 3rd brake light (LED). Part cost $120 over the phone but $140 on the receipt. There was an additional charge for "research done to diagnose" that a light bulb not working meant requiring a replacement and could have been wiring issues. So even though the research did not produce anything more than a replacement light, I'm being charged for a mechanic that didn't know to just replace the light that doesn't work.

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RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
90
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
86
CUSTOMER AMENITIES
95

Midas of Bensalem has been serving the local community since 1956. This RepairPal Certified shop features a team of experienced, well trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “fantastic”, “helpful”, “friendly”, “excellent”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

We believe that auto care should be a hassle-free experience. We have the expertise to help keep you and your loved ones safe on the road. So why trust your car to anyone else? See for yourself why year after year Midas customers trust us to take care of their cars.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Question Answered by Midas Auto Experts
I have replaced the battery cleaned and re...
Have you checked the connection at the starter? It sounds like there is a wiring issue. If your mechanically inclined check the starter first and then if that tests well proceed to track wires.

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