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2011 Mercedes-Benz GLK350 4MATIC Questions

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Has happened 3 times. First time they said they could not find anything.
Second time they replaced the shift mechanism.
Just happened again today.
This is the third time the car could be shifted out of park in 3 weeks.
Thanks
We are changing the windshield and have not done one of these before, just looking for any helpful tips.
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