Close

Medford Automotive Service Center

(541) 351-9078
69 Verified Reviews
josiah@medfordautomotive.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

4642 Table Rock Rd
Central Point, OR 97502 USA

AUTO REPAIR EXPERIENCE

  • Josiah Higgs, Owner
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 28 Years of Car Repair Experience

Medford Automotive Service Center Reviews

OVERALL RATING

69 Verified Reviews
5 stars
(43)
4 stars
(17)
3 stars
(4)
2 stars
(2)
1 star
(3)
by - Verified Customer May 17, 2017

Did the job right and corrected the problems swiftly

by - Verified Customer May 10, 2017

Was treated very well by the staff and mechanic. Will do business with them again.

by - Verified Customer May 09, 2017

completed in 20 mins!!! great!

by - Verified Customer May 09, 2017

Great service, professional service team and reasonable price!! Thanks, Medford Automotive!!!

+ Show more reviews
by - Verified Customer May 01, 2017

They were very helpful and gave us rides from Eagle point to the shop.

by - Verified Customer April 27, 2017

Very kind, helpful and friendly. I'll be returning for further services.

+ Show more reviews
by - Verified Customer April 20, 2017

We have been customers for over 3 years, with two cars needing services during that time and we have been very satisfied with the work. We also feel they are very honest about what work they perform. We trust them implicitly with our cars.

by - Verified Customer April 18, 2017

We were scheduled in just a few days, and they contacted us after evaluating our concerns and performed the needed repairs. we will definitely go to them again with any of our vehicles.

+ Show more reviews
by - Verified Customer April 16, 2017

They did a great job on my son's mustang. Put a complete engine in the car in record time.Great service, Thanks.

by - Verified Customer April 11, 2017

They are honest and I trust their decisions.

+ Show more reviews
by - Verified Customer April 11, 2017

These people know what they are doing, would go back again.

by - Verified Customer March 26, 2017

Called for an appt, which wasn't written down so I had to reschedule when I showed up to the shop. Was told it would be worked on first thing in the morning (serpentine belt replacement) but wasn't ready until the afternoon. Tried charging me for diagnostics to determine the problem when I told both the man on the phone and the gal at the front desk I was sure it was the belt and I just wanted that replaced. They drop diagnostics which was very kind but then on the way home on the highway I heard a loud thunk and then continuous scraping. When I pulled over on the shoulder I discovered that part of the plastic under sheeting that sends air up into your engine was not properly secured after service and I had to drill a couple new holes to resecure it. I understand that some unfortunate things happened during these folk's week but even so, the experience I had was less than satisfactory

+ Show more reviews
by - Verified Customer March 26, 2017

Price of parts were higher than expected.

by - Verified Customer March 20, 2017

They gave me the most informative quote on services.

+ Show more reviews
by - Verified Customer March 14, 2017

The crew at Medford Automotive are friendly and their repair team has the experience to tackle any job. That's why I am a customer for life!

by - Verified Customer March 13, 2017

Richard was very kind to my teenage daughter and made her feel highly respected. We had a very good experience.

+ Show more reviews
by - Verified Customer March 09, 2017

Everyone in the shop is always helpful and knowledgeable about what needs to be done. Getting our cars in to be serviced is easy and can be done on relatively short notice. The workmanship is great quality and I always feel comfortable leaving our cars with Medford Auto. Thanks, guys!

by - Verified Customer March 06, 2017

Nice and friendly staff.

+ Show more reviews
by - Verified Customer March 06, 2017

Nice job guys!

by - Verified Customer March 02, 2017

Very pleased with the staff and experience, highly recommend and will use their service again.

+ Show more reviews
by - Verified Customer March 02, 2017

No problems with this shop, friendly and good at giving the details that we needed. Felt good.

by - Verified Customer February 23, 2017

It's too soon to tell whether the work will fix the problem because the problem was losing oil over time. I certainly felt they were knowledgeable, examined all the possibilities, discussed options with me beforehand, and did not charge for extra work. In fact, they chose not to do part of the maintenance we discussed because they discovered it was unneeded. That honesty matters.

+ Show more reviews
by - Verified Customer February 20, 2017

Was told needed unnecessary brake work..another shop as checked brakes 3 times in last 2 months. This was the 2nd time I brought a vehicle in for repair and was told needed brake work.

by - Verified Customer February 14, 2017

Friendly listens to my concerns. I would like to thank the staff & owner for the care I always received.

+ Show more reviews
by - Verified Customer February 07, 2017

Work well done. Took a bit longer than I was told.

by - Verified Customer February 05, 2017

Medford Automotive Service Center is the first place I went to after moving to the Rogue Valley. I found the service to be very friendly and inviting. I talked with the members of the staff in the lobby while my truck was being serviced. I was pleased to hear that there were no other additional maintenance items required and the price was very reasonable. I will be returning to Medford Automotive Service Center when my truck needs to be maintained again.

+ Show more reviews
by - Verified Customer February 02, 2017

Highly recommended from a former Automotive Technician... It is all about the honesty.

by - Verified Customer January 30, 2017

Great customer service and very helpful.

+ Show more reviews
by - Verified Customer January 25, 2017

Thanks!

by - Verified Customer January 24, 2017

Great people, would refer this shop to anyone!

+ Show more reviews
by - Verified Customer January 16, 2017

Very professional!

by - Verified Customer January 08, 2017

Friendly and courteous service. Will use them again.

+ Show more reviews
by - Verified Customer January 08, 2017

Great service!

by - Verified Customer December 29, 2016

I feel that I was treated with respect and this was a positive experience. They even came and picked me up when the car was finished.

+ Show more reviews
by - Verified Customer December 21, 2016

We trust both of our cars to this shop and value the service, information and patience of the staff.

by - Verified Customer December 20, 2016

As always, staff was polite and helpful. All of my questions were answered, my truck was finished on time. Getting a ride from the center and then getting picked up to be taken back to the center is excellent.

+ Show more reviews
by - Verified Customer December 13, 2016

Very friendly and honest. A rare find in an auto shop these days. Keep up the good work!

by - Verified Customer December 12, 2016

Well Done! Explained what was needed, did the work and got us back on the road!

+ Show more reviews
by - Verified Customer December 06, 2016

Nice shop.

by - Verified Customer December 06, 2016

Thank you also for helping me get to and from your shop.

+ Show more reviews
by - Verified Customer November 29, 2016

After checking my vehicle to see what the issue was, they referred me to another shop to have the work done.Just another great experience with Josiah and his team!

by - Verified Customer November 23, 2016

Love these guys! I've been a customer since they have opened!

+ Show more reviews
by - Verified Customer November 23, 2016

They have integrity by only doing what they say they will do and charging a fair price for their work.

by - Verified Customer November 18, 2016

Medford Automotive has always been there for us and have always treated us fairly. We wouldn't go anywhere else!

+ Show more reviews
by - Verified Customer November 16, 2016

This shop listens to what it's customers needs might be. I won't take my vehicles anywhere else.

by - Verified Customer November 15, 2016

As always I was treated fairly and courteously. The staff is totally awesome.

+ Show more reviews
by - Verified Customer November 14, 2016

This shop does wonderful work and at a fair price, my only complaint is that I had to have the same part fixed 3 times in a 2.5 year period and the third time they charged me full price to redo the repair based on mileage... I feel like they should have split it with me. Having that said they are a good shop.

by - Verified Customer November 09, 2016

They only fixed what I wanted them to. But gave me a complete estimate of all of the things that needed to be fixed.

+ Show more reviews
by - Verified Customer November 09, 2016

Friendly staff. Clean customer area. Car was repaired as expected.

by - Verified Customer November 01, 2016

I was very pleased with my experience with Medford Automotive.

+ Show more reviews
by - Verified Customer October 27, 2016

Outstanding customer service.

by - Verified Customer October 12, 2016

Quick, easy & professional services is what has kept me as a loyal Medford automotive customer for over 6years! I recommend them to anyone who wants the job completed correctly without concern.

+ Show more reviews
by September 30, 2016

They do it properly. Up front and honest All DAY, Thanks again crew!

by - Verified Customer September 08, 2016

Tire prices were the best in town. Installed while I waited. Very convenient.

+ Show more reviews
by - Verified Customer September 06, 2016

Friendly, helpful, funny, respectful and reasonable... can't ask for more than that :)

by - Verified Customer August 23, 2016

Prompt service. Give estimate up front. Always satisfied with work they do and with the price.

+ Show more reviews
by - Verified Customer August 19, 2016

Nice place.

by - Verified Customer August 05, 2016

Everyone was very friendly and upfront. They worked on my 1962 Ford Falcon and did a great job repairing my transmission (resealed the pan gasket after repairing the pan). They didn't tell me that I needed any more work after I had originally told I needed a complete rebuild. I feel it was a good job and a great value. I would bring my car back to them for any work in the future.

+ Show more reviews
by July 27, 2016

Good service.

by - Verified Customer July 19, 2016

Didn't do work correctly.

+ Show more reviews
by - Verified Customer July 13, 2016

Had the head replaced.

by July 12, 2016

My mistake, you guys are not a transmission shop. I wanted the shifting points adjusted on my pickup, you all drove it and said it was fine (at that time) however a few days out of your shop it was doing the same crap, the RPM would go high enough before shifting into second gear, the computer would enact the rev limiter. That visit cost me one hundred bucks for nothing.

+ Show more reviews
by - Verified Customer July 11, 2016

We have been coming to Medford Automotive for quite some time, and have never been disappointed. They have always treated us with courtesy and been above board to us. They always go the extra mile to satisfy and are one of the most honest businesses in the valley.

by - Verified Customer June 24, 2016

All the guys were polite and very helpful.

+ Show more reviews
by - Verified Customer June 03, 2016

The main tech is very experienced with hybrid and electric vehicles. Prices are fair and the shop doesn't try to push things you don't need. Free ride home and good customer service.

by - Verified Customer April 06, 2016

Very honest and takes the time to explain what is needed in repairs in a way I can understand as I am not mechanically inclined. Very friendly service.

+ Show more reviews
by - Verified Customer March 17, 2016

I recommend Medford Automotive all the time, they do great work and are very honest and trustworthy. I will continue to have my vehicles repaired at Medford Automotive.

by - Verified Customer February 25, 2016

Attentive, hard working and courteous workmen. They go out of their way to help, one time even coming to the house to diagnose a problem preventing us from bringing the pickup to the shop. Joshua fixed it on the spot.

+ Show more reviews

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
91
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
90
CUSTOMER AMENITIES
93

Medford Automotive Service Center was established in 2006 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced well-trained team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “wonderful”, “professional”, "helpful", and “courteous”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

Let our family take care of your family! Excellent Service, Quality Work, Honest Price.
Medford Automotive offers one-on-one, personal service. Our Service Advisor will listen to your concerns and helps you understand what your vehicle needs to maintain it’s new-car feel. Medford Automotive will help you understand maintenance items needed to keep your vehicle warranty valid. We will assist you in caring for your vehicle by advising you of needed repairs and maintenance items needed. Medford Automotive continues to educate their employees with the latest technology and classes available. We provide the most up to date facility to properly diagnose, service and repair customer’s vehicles. Let our family take care of yours! Travel safe with Medford Automotive Service Center.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Medford Automotive Service Center
This happens most of the time but i notice...
The tug sensation could be caused by a failing fuel pump, restricted fuel filter or an ignition system problem causing the engine to loose power. A fuel pressure test can be performed under the conditions described to determine if there is a lack of fuel pressure, replacing the fuel filter is always a good start. Have the tune up checked and have the computer read for any trouble codes.
Stains on the ground or no smoke coming ou...
If the engine is not leaking the oil, it is eating the oil. Common areas to inspect is the PCV system, a faulty valve can draw more oil vapors from the crankcase than normal. The piston oil control rings can get gummed up causing too much oil to remain on the cylinder walls and will be consumed in the combustion cycle. The intake valve stem seals and the exhaust valve stem seals can also leak too much oil and be consumed in the combustion cycle. Sometimes inspecting the spark plugs can give some indication of how the oil is being consumed.
My oil presure light is on in my dash and ...
The oil pressure light coming on with the engine running is an indication that the oil pressure is too low, driving with the oil light on can cause internal damage to the engine. The lack of lubrication from oil pressure can cause the engine to stop rotating and the engine dies. When trying to start the engine, the starter can not rotate the engine and will only make a lick sound.
only happens in 4wd lo or hi
Just a though, the transfer case is a possibility. Making the noise in 4wd hi or low could be caused by a failing chain inside the transfer case. In 2wd the chain is not under any load.
It's like the old shifting modules in ...
Sounds like this Ranger has a transmission problem and a transfer case problem. The transmission is controlled by the PCM and does not have the old style shift module. The transfer case is also operated electronically. It is time to have the computer codes read and inspect the transmission and transfer case to identify the root cause of the shifting problems.
No warning light. Pull off the road . Turn...
The symptom described indicates a possible low fluid level or internal transmission failure. Check the transmission fluid level to verify it is full and check the condition of the fluid. Transmission fluid should be a translucent Red color. If the fluid is dark or has a burnt smell, it is time to have the transmission inspected to verify what has failed.
I don't know where the owner manual is...
The check engine light is indicating a problem and will need the computer codes read to identify the next step in diagnosing the problem. Unfortunately the owners manual will not have any information other than to take the vehicle to the dealership for service.
There is an intake leak how do I find it?
Most leaks are found where a gasket has failed or where a rubber hose has failed. A visual inspection is a great start, next use a smoke machine to fill the intake to identify where the leak is and last have it inspected by a professional.
Truck ran just fine, then got in turned th...
Many of the early Dodge 1500 did not have a WCM, most of the modules are located close to the steering column and are connected by a few wires going to the ignition switch key antenna that reads the signals from the security chip in the key.
About a week ago my A/C started not blowin...
We have seen this problem before and have found many different reasons, failed compressor clutch coil, wiring problems to faulty pressure switches. Might be time to take it to an expert to be checked out.

Map
Get Directions to Medford Automotive Service Center
Why RepairPal?

Asset 71
High Quality Repairs
Your auto repair done right, only the work you need with no add ons.
Asset 72
Never Overpay
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
Guaranteed Repairs
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.