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McLean Auto Repair

(847) 457-4536
93 Verified Reviews
patrick@mcleanautorepair.com

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:30pm
S
Closed

ADDRESS

965 N McLean Blvd
Elgin, IL 60123 USA

AUTO REPAIR EXPERIENCE

  • John Vallely, Owner
  • Established 1988
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 38 Years of Car Repair Experience

McLean Auto Repair Reviews

OVERALL RATING

93 Verified Reviews
5 stars
(79)
4 stars
(11)
3 stars
(2)
2 stars
(1)
1 star
(0)
by - Verified Customer October 26, 2017

The only after thought was when we checked the radiator after it was delivered to our home, we found it was used. I was under the impression that a new radiator was being installed versus an old radiator.

Reply from McLean Auto Repair – by jvalcar November 16, 2017

Mike, thank you so much for taking the time to post your review. The radiator installed in the Ranger may be difficult to see visually when it is installed in the engine compartment, but rest assured that it is a brand new unit.
After we determined the cylinder head gasket had failed, we reinstalled the original radiator cap since we were unsure of the direction you were going to pursue.
if you have any other questions or concerns, please feel free to contact us at 847-741-9576.

John @ McLean Auto Repair

by - Verified Customer October 25, 2017

I drive and Expressway and I feel safe in my car for the first time in a long time very pleased with the work

by - Verified Customer October 23, 2017

Patrick takes time to explain what is going on and never tries to pressure me. He s good at helping prioritize repairs if I don t have money to fix everything at once.

by - Verified Customer October 10, 2017

Thank you again. I will be calling soon to complete the rest of my repairs.

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by - Verified Customer October 08, 2017

Good work, very professional

by - Verified Customer September 27, 2017

No repairs were done by my choice, junked the car. Staff was very helpful in explaining the extent of repairs and offering their opinion on if to repair or not.

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by - Verified Customer September 21, 2017

Excellent service, very friendly and honest. Cares about safety as well.

by - Verified Customer July 24, 2017

Car needed a brake job. I was shown photos of my old brakes

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by - Verified Customer July 23, 2017

Excellent service. Thanks!

by - Verified Customer July 10, 2017

Great shop, good work.

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by - Verified Customer July 09, 2017

Always treated well and repairs are performed right the first time. An excellent shop with real care for the customer and thier vehicle.

by - Verified Customer June 29, 2017

Quality work, finished on time, friendly service.

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by - Verified Customer June 20, 2017

Quality work and quality people.

by - Verified Customer June 15, 2017

It was fine.

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by - Verified Customer May 08, 2017

Always professional and friendly service from the service adviser Patrick, as well the garage owner John, and most important the knowledgeable and thorough auto mechanic Pat. Good job guys and thanks again, Kent.

by - Verified Customer April 25, 2017

very good experience.

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by - Verified Customer April 18, 2017

Always keeps our fleet well maintained!

by - Verified Customer March 26, 2017

Very courteous staff was very helpful in explaining what was wrong with my vehicle. I will definitely return in the future when needing repairs.

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by - Verified Customer March 02, 2017

Very professional and knowledgeable. Although it was a little over priced and some things weren't quite necessary, they were polite and knew what they were talking about. Honest place and would recommend them

by - Verified Customer February 20, 2017

It was a good experience. I'll come there again.

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by - Verified Customer February 15, 2017

I would use this shop again.

by - Verified Customer January 30, 2017

I always feel like I'm treated honestly and fairly .. great dependable service!

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by - Verified Customer January 08, 2017

The service I receive at McLean Auto Repair is always outstanding. I have been a customer for over 10 years.

by - Verified Customer January 08, 2017

These guys are the best. I had to leave my car for a week and a half and they were very understanding and went above and beyond to help me out. Thanks Patrick!

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by - Verified Customer December 27, 2016

Always good work performed here.

by - Verified Customer December 22, 2016

I am very satisfied with the work and help received.

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by - Verified Customer December 21, 2016

Customer Service is great!!!

by - Verified Customer December 19, 2016

It was great

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by - Verified Customer December 18, 2016

Mclean Auto is the best

by - Verified Customer December 07, 2016

I WILL COME BACK

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by - Verified Customer December 06, 2016

They are very honest & do good work.

by - Verified Customer November 29, 2016

very expensive repair ...service was great, as always

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by - Verified Customer October 19, 2016

On time on budget !!

by - Verified Customer October 12, 2016

I have had our cars serviced here for several years because they are in a convenient location, they have always done a thorough job, the repair cost is what they said it would be, and the repairs are completed on time as promised.

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by - Verified Customer October 10, 2016

Excellent service

by - Verified Customer June 19, 2016

Quick, friendly service! Very reliable and very detail oriented!

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by - Verified Customer June 19, 2016

Speedy and great, reliable service!!

by - Verified Customer June 16, 2016

Tire problems. Problem was fixed quickly and effectively.

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by - Verified Customer June 13, 2016

Did brakes on my 2006 Vibe and a carb re-build on my '68 Galaxy 500. Both cars run great!

by - Verified Customer June 13, 2016

They were quick and efficient, and clearly explained the problem with my truck

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by - Verified Customer June 05, 2016

The guys at McLean gave me great advice and made a plan to keep my car going past 200,000 miles

by - Verified Customer June 02, 2016

As usual, they did a great job. John, Patrick and everyone are thorough, explaining what needs to be done and why. They go out of their way to provide excellent customer service. Although I no longer work near the shop, I continue to utilize their service even though it requires extra planning on my part; it's worth the peace of mind I have knowing my vehicles will be taken care of well!

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by - Verified Customer June 02, 2016

The people at McClean Auto always take care of my needs. I am never disappointed with them.

by - Verified Customer May 30, 2016

As usual, the scheduled repair did not take too long and was done while I waited.

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by - Verified Customer May 26, 2016

They are efficient, friendly and honest. They finished my repair quickly and I trust them completely.

by - Verified Customer May 09, 2016

Great

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by - Verified Customer April 18, 2016

They are very friendly, honest and trustworthy.

by - Verified Customer March 21, 2016

Nice people and place.

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by - Verified Customer March 14, 2016

They are fair and trustworthy.

by - Verified Customer March 01, 2016

I like their quality work, good service, friendliness of staff.

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by - Verified Customer February 29, 2016

You guys are honest. I know the work will done correctly.

by - Verified Customer February 28, 2016

Efficient, professional and friendly service.

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by - Verified Customer February 23, 2016

Excellent work, explanation of problems via conversation & photos, friendly, honest.

by - Verified Customer February 17, 2016

The technicians were able to diagnose the problem and fix the problem when the Stabiitrak message was illuminated.

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by - Verified Customer January 28, 2016

Good service, trustworthy.

by - Verified Customer November 02, 2015

We not only got a comprehensive mechanical check-up, by the end of the day, we also got, thanks to Pat Patton, a brand new Ford Escape -- with which we are extremely pleased !! :-)

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by - Verified Customer October 28, 2015

Good and timely service.

by - Verified Customer October 22, 2015

Great customer service, easy to schedule appointments. I trust the advisor on what is most critical to maintain and have serviced on my vehicle.

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by - Verified Customer October 21, 2015

The service is always excellent.

by - Verified Customer October 19, 2015

Professional service.

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by - Verified Customer October 15, 2015

They have been servicing my cars for the past 30 years, and always do a great job.

by - Verified Customer October 01, 2015

I think that they do good service but wish the repair costs were lower.

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by - Verified Customer September 30, 2015

Great service and warranty.

by - Verified Customer September 29, 2015

Always fully satisfied.

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by - Verified Customer September 28, 2015

Outstanding customer service. Clear understanding of problem. Do not perform unnecessary repairs until needed.

by - Verified Customer September 24, 2015

Great customer service and honest.

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by - Verified Customer September 02, 2015

They're very good at what they do.

by - Verified Customer September 01, 2015

They are a great service shop. I feel comfortable and well taken care of when I need to use their services.

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by - Verified Customer August 31, 2015

Great service and repairs done very timely. Great people.

by - Verified Customer August 20, 2015

Absolutely the best, most honest and quality workmanship in the business.

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by - Verified Customer August 18, 2015

McLean Auto goes above and beyond to make sure you get good service.

by - Verified Customer August 11, 2015

Since 1999, I have had vehicle servicing done at McLean Auto. They ALWAYS exceed expectations, providing superior service every time!!!!!!!!1 :) Andy, "my" mechanic of choice, has performed flawless work on ever occasion. !!!!!!!!!! :)

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by - Verified Customer July 30, 2015

Staff is highly qualified in the automotive repair business.

by - Verified Customer July 28, 2015

Excellent service, fair priced, we trust their recommendations, they do their best to keep costs as low as possible without sacrificing safety or warranty coverage.

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by - Verified Customer September 11, 2012

Very courteous and prompt. I am very pleased with them.

by - Verified Customer September 10, 2012

They are very fair, very organized, technically qualified, outstanding service, and they do an outstanding job. Very personable.

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by - Verified Customer August 31, 2012

Over all great customer service and great work done by the staff.

by August 31, 2012

This is a great place to get work done on your vehicle!

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by - Verified Customer August 27, 2012

I was very happy with the service.

by - Verified Customer August 23, 2012

They are professional and always do what they promise. Never had a problem in 20 years.

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by - Verified Customer August 23, 2012

I think they are an excellent, very trustworthy service center for auto repair.

by August 20, 2012

They are very friendly, very thorough, and very fair. They are nice people to work with. They don't pressure me in to buying things, and they do what I ask them to do, whether there is a flat tire with a nail in the tire, or an oil change, whatever needs to done.

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by - Verified Customer August 16, 2012

We've always felt that the work we've had done on any of our vehicles was top notch!

by - Verified Customer August 12, 2012

Patrick is quite professional. Good communication along with great service.

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by - Verified Customer August 08, 2012

They have always even in emergency times accommodated me and on regular repairs. They have always adjusted to seniors schedules.

by - Verified Customer August 07, 2012

They were absolutely awesome. They have a small town feel. They provided me with a list of repairs that had to be done, and when they had to be done. I've never been to a repair place that is so helpful. They went above and beyond the call and duty to help me return my car to my liking. Helpful, friendly , small town feel. The prices were extremely fair, and actually very low which surprised me. I would highly recommend them to anyone.

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by August 07, 2012

I was pleased. They were very nice about it, they talked to me, they talked to my son about it, they gave me a detailed report of what they wanted to do, and they did it.

by - Verified Customer July 29, 2012

We have been going there for several years. They make a point to do the repairs you need and let you know what repairs you might need. they are very professional.

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by July 26, 2012

They are courteous and professional. I feel that they are honest about their work and their prices, so I think that is why I would recommend them.

by - Verified Customer July 25, 2012

I have already recommended them to many people - all my friends. I will always go back there if I have a problem or need an oil change.

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by - Verified Customer May 16, 2012

The staff is friendly and honest. It is nice to know that you can go get your car repaired without the fear of having repairs done that are not needed.

2 verified customers did not leave comments but provided these ratings:
by John
by Lori

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
98
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
98

McLean Auto Repair, originally established in 1970 and owned by John Vallely since 1988, is one of our highest scoring shops, with a 97 in the technical ability section of our certification and 98s in the other categories. They have two technicians, who are both ASE Master Techs and have a combined 38 years of experience between them. A NAPA Auto Care Center and ASE Blue Seal Shop, McLean may be a small shop, but with monster capabilities backed by great warranties. The shop is family owned and operated, with a focus on honest service and complete customer care, and according to John, the coffee's great, too! They serve the Elgin, IL, and surrounding areas with high quality car repair.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • ASA
  • NAPA
  • WORLDPAC
  • iATN

MESSAGE FROM THE SHOP

McLean Auto Repair is a full service, 3 bay NAPA AutoCare facility with a courteous staff anxious to help you with all of your vehicle needs. When you walk in the door, Patrick will greet you with a smile and listen, in order to understand your vehicle concerns. The ASE Certified technicians will perform an inspection on your vehicle to keep you aware of its general condition and address your concerns. You will then receive an explanation of the inspections and an estimate for required and/or suggested services. Backed by an industry leading 24 month or 24,000 mile warranty on most repairs, you'll rest assured that McLean Auto Repair cares about you and your car. Come in and visit us today!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to McLean Auto Repair