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Maxi Auto Care

(904) 615-8835
92 Verified Reviews
dan@mymaxiautocare.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:00pm
S
Closed

ADDRESS

10200 Beach Blvd
Jacksonville, FL 32246 USA

AUTO REPAIR EXPERIENCE

  • John Gordon, Owner
  • Established 2003
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 121 Years of Car Repair Experience

Maxi Auto Care Reviews

OVERALL RATING

92 Verified Reviews
5 stars
(73)
4 stars
(12)
3 stars
(2)
2 stars
(0)
1 star
(5)
by - Verified Customer June 06, 2017

Customer service was outstanding.

by - Verified Customer June 04, 2017

The Maxi Team always explain the issues, willing to answer any and all of my questions. I would recommend Maxi to all of my friends.

by - Verified Customer May 31, 2017

I am extremely pleased with the work. Thank you!!

by - Verified Customer May 16, 2017

Carmen provides a very high level of customer service and she is by far your best service writer. She makes me feel welcome and explains details in such a way to where I can fully understand. I feel she is one of your most valuable employees. Also, appreciate and love Craig and his devotion and thorough work.

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by - Verified Customer May 11, 2017

While my car was not fixed correctly the first time and left me stranded on a Friday night, the staff was pleasant and made the situation right onto Monday. Kudos to Carmen for her constant communication and wonderful customer service skills! she saw me walking down the road and stopped to check on me, I think a lot of people would have driven past since it was after the store had closed and she was off the clock!

by - Verified Customer May 09, 2017

I was charged and it did not fix the problem, had to take it to another shop to get it done for half the price.

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by - Verified Customer May 08, 2017

Great service! Thanks!

by - Verified Customer May 01, 2017

The best place to have your car fixed in Jax!

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by - Verified Customer May 01, 2017

I think they should have given me a partial refund for messing up the first time should have got back a hundred bucks for losing all my work. I'm a carrier and it cost me a lot of money to stay home.

by - Verified Customer April 24, 2017

It was good.

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by - Verified Customer April 23, 2017

Overall satisfied with what I came in for; as with any shop, the inspection generally reveals additional items that may need attention. As I had done some of the repairs myself within the past 18 months, I questioned all of them. While I appreciate them looking out for the customer, my recommendation is to evaluate before you agree.

by - Verified Customer April 20, 2017

I am extremely pleased with the work performed.

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by - Verified Customer April 20, 2017

Great customer service.

by - Verified Customer April 19, 2017

Excellent as usual.

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by - Verified Customer April 17, 2017

Good honest shop!

by - Verified Customer April 09, 2017

Outstanding!

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by - Verified Customer April 06, 2017

Prices were not explained to me correctly. The issue with the starter was not addressed. Only noted in the receipt.

by - Verified Customer March 26, 2017

Will be returning here for maintenance.

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by - Verified Customer March 21, 2017

Excellent Service, Fair Price.

by - Verified Customer March 19, 2017

First class in service and customer care.

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by - Verified Customer March 16, 2017

Was quoted a price and time to be ready. Got calls with quotes for additional labor to do the already quoted work. I was also told it wouldn't have all the completed work done within the two full days quoted. I agreed. Was told I'd get a call when it was completed. No call came in. I went to get the vehicle with the keys locked inside (agreed upon previously) at 10pm. Drove the car yesterday with the windows down and heard a rattaling noise. Pulled over found the whole passenger side shock tower stud and washer extremely loose and bouncing around (this was taking off and I paid extra labor to complete the install of the passenger side motor mount). The next day I took the truck back to the same shop to get it fixed cause to me it's not safe and could possibly damage parts on my vehicle. I was told it would take the rest of the day (I had to get to work within the hour). I was told the next day late in the day it could get looked at (I worked all day). The only option that was then offered for work that was not done right the first time around was Monday morning. I let the appointment setter know that that was ok as long as she/the shop was ok with possible damage to the parts surrounding this issue. Within 2 hours of leaving the shop I got a call for a survey of the repairs done. I called back and was transferred to the man leaving the message but it rang and rang, then hung up without an option to leave a message. I had high hopes of receiving quality work from a private shop that I was recommended to, but have not been impressed so far.

by - Verified Customer March 16, 2017

Quality service provided to my satisfaction.

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by - Verified Customer March 15, 2017

Love this place. Been going to Maxi for over 15 years. They rock.

by - Verified Customer March 14, 2017

Enjoyed long term business with Maxi.

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by - Verified Customer March 02, 2017

I am always very satisfied with this shop's performance. I have recommended others. Owner John Gordon is an exemplary person and he asks the same professionalism of his staff. I have always admired the ethical, and reliable work performance and the service I receive here. I drive from Fernandina Beach to Jax (30 miles) for the service. I will continue to recommend others.

by - Verified Customer February 22, 2017

Set up appointment online, dropped off at scheduled time, the shop called when it was ready, picked up car. Thanks

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by - Verified Customer February 22, 2017

Great experience and very helpful staff. Service was done very quickly.

by - Verified Customer February 20, 2017

Very good. Always great people, great work and honest.

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by - Verified Customer February 19, 2017

Very nice work performed.

by - Verified Customer February 19, 2017

I feel that you take in too much work for the amount of employees you have. I believe if you curbed that work on the vehicles would be completed in a timely manner. Also my vehicle is still leaking something.

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by - Verified Customer February 14, 2017

I enjoy coming in, I feel welcomed and I can trust these folks to do a good job. I've been coming in for 8yrs and will keep coming back.

by - Verified Customer February 12, 2017

The information given was important.

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by - Verified Customer February 09, 2017

I had a great experience! Really nice people, great prices, and great workmanship!

by - Verified Customer January 30, 2017

I've been experiencing car repair shops for over 30 years for the work I could not do for myself. I've had a LOT of disappointments. UNTIL I discovered Maxi. Maxi was the answer to our prayers for a dependable, trustworthy repair facility! Maxi is our 'Go To' shop!

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by - Verified Customer January 24, 2017

I was quoted 29.00 for est but was charged 54.00 for analysis.

by - Verified Customer January 24, 2017

I will surely be back again.

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by - Verified Customer January 19, 2017

Poor service and underhanded to get more money.

by - Verified Customer January 19, 2017

Excellent customer experience as always.

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by - Verified Customer January 17, 2017

2004 Kia Amanti with 250 k miles. Front driver side ball joint came loose causing the tire to slam back into the wheel well. Ball joint was put back together. It was recommended to scrap the car- too much damage. I appreciate the honest assessment.

by - Verified Customer January 17, 2017

Thank you.

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by - Verified Customer January 15, 2017

Thanks.

by - Verified Customer January 11, 2017

As usual, great job!

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by - Verified Customer January 08, 2017

Very professional and excellent customer service.

by - Verified Customer January 05, 2017

The service is quick and thorough, which is quite a feat. On top of that, it's reasonably priced, and everybody in the building is an attentive and courteous professional. It's not just a well-run repair shop, it would appear to be a fine example of how to run any business. As long as I live within a reasonable drive, this is where I get my service done.

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by - Verified Customer December 29, 2016

It took a little longer than expected due to some stuff pushing everything back, but otherwise I couldn't be happier.

by - Verified Customer December 20, 2016

Great service with integrity.

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by - Verified Customer December 15, 2016

Always reliable and courteous.

by - Verified Customer December 13, 2016

Carmen was very pleasant!

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by - Verified Customer December 08, 2016

Always a pleasant experience.

by - Verified Customer December 08, 2016

Always an excellent experience.

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by - Verified Customer December 01, 2016

Best

by - Verified Customer November 28, 2016

The staff is professional and friendly.

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by - Verified Customer November 22, 2016

We have brought our vehicles to Maxi for years. John, Carmen and the gang are always so friendly and straight forward regarding current service and any upcoming maintenance. We will never go anywhere else as long as we live in Jacksonville.

by - Verified Customer November 22, 2016

Awesome.

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by - Verified Customer November 22, 2016

Scheduled appointment on time. Fresh Coffee and pleasant waiting area. Friendly helpful employees willing to answer any questions.

by - Verified Customer November 10, 2016

Keep making customers happy.

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by - Verified Customer November 07, 2016

Everyone at Maxi was great from Dan to Marc to the lady behind the counter all make you feel welcome.

by - Verified Customer November 06, 2016

My first visit there, it won't be the last, very pleased with the service and the cost of the repairs and the quick turnaround. Very impressed.

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by - Verified Customer November 03, 2016

Always good service.

by - Verified Customer November 02, 2016

Very pleased.

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by - Verified Customer November 02, 2016

Good experience.

by - Verified Customer September 09, 2016

They are very good.

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by - Verified Customer September 09, 2016

Honest and complete service as always.

by - Verified Customer September 09, 2016

Very good customer service.

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by - Verified Customer September 07, 2016

Always kind and service is well done. Have been with John Andrew the crew for many years! I recommend them.

by - Verified Customer September 07, 2016

They are very attentive.

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by - Verified Customer September 06, 2016

Best service around!

by - Verified Customer September 02, 2016

The service that I received was excellent.

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by - Verified Customer September 01, 2016

Got a new battery. In and out in 15 minutes.

by - Verified Customer August 30, 2016

Pleasant people, work done on time, price was reasonable. I've switched from the Toyota dealer to Maxi, and am very happy with the work.

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by - Verified Customer August 26, 2016

I have very good service and advice from Maxi sent I have been going there. It has been several years now and would recommend them to anyone who wants good service. The personnel there are courteous.

by - Verified Customer August 26, 2016

Maxi did an outstanding job fixing all my Dodge Caravan's repairs. They replaced the serpentine belt under warranty with no charge ... They replaced my ten year old alternator ... Did an oil change and repaired a motor mount bolt that had fallen out and checked over the whole car for good general repair .... I FEEL SAFE AND CONFIDENT AFTER I BRING MY CAR YO MAXI's !!!! They are competent ... Professional ....and very friendly !!!! I DON't BRING MY CAR ... MY GIRLFRIEND's CAR ... OR MY GRANDSON's CAR ANYWHERE ELSE !!!! ... 5 STAR BUSINESS !!!!

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by - Verified Customer August 23, 2016

The service I received was 2nd to none. I've been taking my car there since I moved here 3 years ago and I wouldn't take it anywhere else.

by - Verified Customer August 19, 2016

Excellent service.

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by - Verified Customer August 05, 2016

Mechanics are always honest about the car's status. They NEVER try to "sell" you something not needed.

by - Verified Customer August 03, 2016

Great service. Honest people.

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by - Verified Customer August 02, 2016

Clean, Professional, Work was very good.

by July 29, 2016

Honest and reliable. Never a doubt that I'm being told the truth and not being pushed into something I don't actually need. They always offer timelines, alternatives, and suggestions when available.

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by - Verified Customer July 12, 2016

The staff is wonderful. They always take time to answer questions. They go above and beyond. I cannot say enough good things about Maxi Auto.

by - Verified Customer June 22, 2016

So honest, that's what I truly like as a female because I've been to many shops and it's horrible how they said they changed the oil but never changed the filter. Your shop has good mechanics in my opinion.

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by - Verified Customer June 21, 2016

Delayed for over an hour. Basic tire replacement and alignment.

by - Verified Customer June 20, 2016

Excellent workmanship.

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by - Verified Customer June 07, 2016

The owner is nice and so is everyone else there, except for Dan that works at the front desk is rude and thinks he is making the place more profitable for the owner and his customer service is very low and makes you think all the place is like him and that they don't appreciate their clients business.

by - Verified Customer May 27, 2016

The staff was very helpful and friendly. I would definitely do business there again!

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by - Verified Customer May 24, 2016

Check out our car top to bottom front to back. Make us safe while traveling.

by May 19, 2016

Everyone is always nice and honest.

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by - Verified Customer April 07, 2016

Great work. great people.

by - Verified Customer March 15, 2016

Service was delivered as was promised.

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by - Verified Customer March 09, 2016

They were wonderful they pick me up from work took me back to work and I would recommend it to anyone.

3 verified customers did not leave comments but provided these ratings:
by Matt, Moritz, John

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Maxi Auto Care has been providing high-quality auto repairs to the Jacksonville area since 2003. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “professional”, “wonderful”, “excellent”, “honest”, and “helpful”. This location features a team of automotive technicians whose experience and commitment to ongoing training ranks with the best. An investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnosed and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Maxi Auto Care is a family owned and operated business. We specialize in automotive repairs, exhaust, catalytic converters, and maintenance for most import and domestic vehicles including light duty trucks.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Maxi Auto Care
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