Master Tech Automotive

(509) 631-8504
25 Verified Reviews

8:00am to 5:00pm


1315 Lee Blvd
Richland, WA 99352 USA


  • Thomas Richardson, Owner
  • Established 2003
  • 2 Auto Repair Mechanics on Staff
  • 60 Years of Car Repair Experience

Master Tech Automotive Reviews


25 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer August 20, 2014

I love his knowledge, and right now he has my vehicle.

by - Verified Customer August 18, 2014

I told them to do whatever they needed to do and I don't think he overdid it on the work.

by - Verified Customer August 15, 2014

They did a good job and they even spent extra time on my car over the weekend to get my car fixed.

by August 13, 2014

They were easy to work with.

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by August 06, 2014

I have a relative that works there and he knows what he is doing.

by - Verified Customer August 03, 2014

They are knowledgeable, friendly and they take very good care of my car.

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by August 01, 2014

Most of the service has been good but I feel I have been ripped off on oil changes before.

by - Verified Customer August 01, 2014

It was an easy repair. If a person doesn't have the tools to repair, go to this shop.

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by July 28, 2014

I thought they did a good job.

by - Verified Customer July 25, 2014

They fixed what I needed them to.

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by - Verified Customer July 21, 2014

We were happy with the service we got, they did the work at a decent price.

by July 19, 2014

They have good service, they are a little expensive.

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by - Verified Customer July 19, 2014

I have already recommended him and he doesn't up sale you.

by July 17, 2014

I was reasonably satisfied with them, they did good work at a decent price.

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by - Verified Customer July 08, 2014

They did good service at a good price.

by - Verified Customer July 02, 2014

The work was quick and they have good prices.

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by June 29, 2014

I liked the service that I got, they did the work correctly.

by - Verified Customer June 24, 2014

I think they are very honest, and I think they won't rip you off just to make more money.

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by - Verified Customer June 19, 2014

He is diligent, he knows what he is doing and he doesn't try to get me to do repairs that I don't need.

by - Verified Customer June 19, 2014

I feel that he is trustworthy and did a good job.

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by - Verified Customer June 17, 2014

He was honest, he told me what was going on and I can trust him. They told us how much it would cost so we could see if it would fit into our budget.

by - Verified Customer June 17, 2014

They offered good service, the work was done well.

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by - Verified Customer June 16, 2014

They are good. They are really friendly, thorough and detailed in their work.

by - Verified Customer June 16, 2014

I was happy with the service. I felt he was honest since he didn't try to over charge me.

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by - Verified Customer June 09, 2014

They do an excellent job and he doesn't overcharge for any of the work he does.

RepairPal Scorecard


Mastertech Automotive is a three person operation that was established in 2003. Over the years Mastertech has established a reputation for providing service that is knowledgeable, fairly priced, honest, and quick. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 12-month / 12,000-mile warranty for your peace of mind.



  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More


  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More


  • ASA
  • iATN


A Dealer Alternative Independent shop. Specializing in Toyota, Prius, Euro, and all makes diagnostics. A family owned shop that takes great pride in quality and professionalism.


  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Master Tech Automotive
Mercedes 320 CDI 2007. When driving down ...
I don't know enough to tell you how to fix this, but we are really good at these. Many shops are not. Replacing the oil cooler, and the torque converter are two very different repairs, I would be concerned. Bring it in here, we will get it right. tr 509-545-6165
It overheated in the snow couldn't get...
Consistent loss of coolant, and overheat can be the first indication, but a real pressure test and hydrocarbon test should be done. But, I agree with ziptie12, you may have a broken t-belt. We just did one a few months ago. we can check it for you, if you call and schedule. tr 509-545-6165
can replacing an oxygen sensor cause an oi...
Simple Answer, no. I would need to know the circumstances to go further. If it was required to move something to access the O-2, maybe. tr
Strong fuel smell in trunk. Shop replaced ...
The fuel tank will likely have to come out to see what went wrong. We can handle it, we are BMW specialist's. 509-545-6165
When I bought it 3 yrs ago, the salesman c...
Most likely the button on the wheel, or the horn itself. The Wheel has an Air Bag in it. Don't play with it unless you are trained. Let us know if we can help. tr
I have a town and country minivan thats ma...
Just by what you are telling me, the engine is short lived. Replacing is probably you only god option. tr
No lights came on and was not overheated t...
It could be a few different issues and it would be best to bring your vehicle for a diagnosis. If it will not start we could recommend a tow company to you to bring it in. Please call us at 509-545-6165 if you would like to set up an appointment. Thank you!

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