Mark's Japanese & European

(425) 279-7632
33 Verified Reviews

8:00am to 5:30pm


90 NW Gillman Blvd
Issaquah, WA 98027 USA


  • Max Attison, Manager
  • Established 1995
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 22 Years of Car Repair Experience

Mark's Japanese & European Reviews


33 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer October 08, 2015

The ac needed a refill. They told me to get the full service on the ac.

by - Verified Customer March 08, 2015

They were able to figure out the problem. They found the parts. They were able to find inexpensive parts that worked.

by - Verified Customer February 08, 2015

They have really great customer service. They are not pushy. They are not trying to push me into necessary things. They are conscious of where I am financially and try to help. It is rare to see that in an auto place.

by December 11, 2014

I think they are good, but I ended up paying for an upgrade. It wasn't their fault, it was just unexpected.

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by - Verified Customer December 11, 2014

My husband has his vehicle there all the time, we love Max. They provide an honest assessment of our problems. They are efficient and fast. If things can be waited on they are honest about that as well.

by October 11, 2014

Every time that I need help I can get it at this shop. I call and bring my car and I get the service I need.

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by - Verified Customer October 11, 2014

I was in and out. Fast service and they squeezed me in. They were good at knowing my car. Pretty simple experience.

by October 11, 2014

I've been going there for years, they do a good job and I like them.

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by September 11, 2014

I thought they were quick and accurate with the diagnostic and the customer service was excellent.

by - Verified Customer April 11, 2014

They are professional and quick. They answered my questions and they are very honest. That is had to find in this industry. The honesty, service and quick turn around.

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by - Verified Customer March 11, 2014

Excellent service. They're very trustworthy. Their location is close to my office.

by February 11, 2014

I haven't had a ton of experience there but I have found them informative and generally fast.

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by - Verified Customer February 11, 2014

I am happy with the service.

by February 11, 2014

They are kind of a bit pricey.

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by - Verified Customer February 11, 2014

They do good work for a fair price. They do the work for the price they say they will. There are no surprises at the end.

by - Verified Customer

I thought the shop was decent, it was clean, and the people were helpful. They did their best to take care of the problem. It's my first experience, but they got it done.

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by - Verified Customer

I had a problem and I went into mark and my brake light was out and they replaced it and didn't charge me a penny. Therefore I went back and had my car serviced.

by - Verified Customer

They are reliable. They provide good service. Good service and reliable.

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by - Verified Customer

The manager was very nice, he explained everything and answered all my questions. I was able to get my vehicle in within a day of calling, so it was pretty easy to get in.

by - Verified Customer

I found the price to be affordable and the customer service to be generally good. The only reason it's not a ten is because I had to wait longer than expected. They also charged extra for something I found to be complimentary at other places.

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by - Verified Customer

I have taken my car there all the time and I have had good experiences.


Good service. I take the car in and they do good service.

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by - Verified Customer

They were able to get my car in and fix it the same day.

by - Verified Customer

They're really nice, they do good work, sometimes they take a little while.

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I have been going there for a while. They are timely and do a good job. I feel I am respected there and they are honest.


There personnel is great. I have taken my cars there for years.

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by - Verified Customer

They are cheaper than the dealer for the service. Fast service and nice guys.

by - Verified Customer

They do good service. I feel like the guys there are fair and honest, they do a good job. My only issue is that they didn't reset the service warning light in my car. Other than that, they do a good charge, generally happy with what they do.

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by - Verified Customer

I like the service there. The mechanics are great, I always take my car there. I like their honesty as well, they check the car properly and let me know what is needed and not needed.

by - Verified Customer

They were fast. They were not too expensive. They were friendly and easy to get too. Easy to park and not down town.

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by - Verified Customer

The only way it could have been better is if it was free.

by - Verified Customer

They do good work and I trust that they are going to be fair.

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They are very reliable.

RepairPal Scorecard


Mark's Japanese Auto is a two person operation that was established in 1995. Over the years Mark's has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team is ASE Certified and works hard to stay current with the latest technologies to help ensure that your vehicle is repaired right the first time. This dedication, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 15-month / 15,000-mile warranty for your peace of mind. Rental cars, shuttle service, early bird drop off, and a waiting area with wireless Internet are available.



  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Vehicle Detailing
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  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet


The Pacific Northwest has a strong tie to the state of Hawaii and we are proud to offer the same great service while you stay or vacation in Hawaii.
From the first day of business, Mark and his crew have striven to please their customers and give them the best service and the best workmanship possible. Marks Japanese-European Auto stands behind their work 100% with a warranty that covers 15 months or 15,000 miles on the parts and labor. All it takes is one phone call, and you will see the difference between Marks operations and those of other competitors.
I value every single one of my customers and appreciate any comments or suggestions. Please feel free to contact me directly and I promise to take care of all your needs.


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