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Mac's Auto Center

(434) 264-5453
23 Verified Reviews
mac@macsservicecenter.com

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:30
14:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 6:00pm
S
7:30am to 2:30pm

ADDRESS

64 Conestoga Way
Troy, VA 22974 USA

AUTO REPAIR EXPERIENCE

  • Mac McManus, Owner
  • Established 2013
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 35 Years of Car Repair Experience

Mac's Auto Center Reviews

OVERALL RATING

23 Verified Reviews
5 stars
(16)
4 stars
(5)
3 stars
(2)
2 stars
(0)
1 star
(0)
by - Verified Customer April 09, 2014

I felt that the price was reasonable, they explained what was wrong, and I didn't get the feeling that they were trying to scam me or anything like that. I like that they have a shuttle which lets me get my car serviced while my husband is at work. We used to go to a local place in town, and the price that Mac's has been quoting me has been less than the place we used to go to.

by - Verified Customer April 09, 2014

The manager comes out and answers any questions that you may have and explains it. It is in our neighborhood. While I was deployed they took good care of the car for my wife. They are very personable.

by April 08, 2014

I think they did a okay job but their prices are high.

by - Verified Customer April 08, 2014

They always go out of their way to take care of you. They never try to do anything that is not necessary. It gives me confidence in them that they will do the job I need.

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by - Verified Customer April 03, 2014

They are very knowledgeable, and they give great customer care. They really explain things to you, they don't pressure you into having things done that don't need to be done right now.

by - Verified Customer March 31, 2014

They have done everything I have asked. Their prices are competitive. I have never had a problem. They are friendly. I am totally pleased and I have had three vehicles there.

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by - Verified Customer March 29, 2014

They treat me well and take care of me. They fix the problem. They get me in and get me out.

by - Verified Customer March 28, 2014

They have good service. It is convenient and close to the area we live in.

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by - Verified Customer March 27, 2014

It is a good place. They do good work. They are expensive but they do good work.

by - Verified Customer March 26, 2014

They are very good. They are very honest. The do everything they can to make sure your vehicle is working properly.

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by - Verified Customer March 25, 2014

They have always been helpful to me. I have always been happy with the work they have done.

by - Verified Customer March 18, 2014

They did everything they said they would and got it done on time. They are very friendly.

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by - Verified Customer March 17, 2014

They did a good job. I do not have any complaints.

by - Verified Customer March 16, 2014

They are very professional and their repairs are always right the first time.

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by - Verified Customer March 15, 2014

They have a clean shop and good people. They did what I needed done.

by March 14, 2014

They kept us informed on what was going on. It took a reasonable time to get it done.

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by - Verified Customer March 12, 2014

They are near by. The waiting area is large and clean. The mechanics explain everything they are doing. They are very helpful.

by - Verified Customer March 03, 2014

They do good work. They always tell me what my car needs. I feel that they are honest.

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by - Verified Customer February 23, 2014

They do excellent work and they treat their customers very well.

by February 20, 2014

They are pretty good at getting stuff done on time.

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by February 15, 2014

Nobody is perfect. No organization is perfect so that is why I did not give them a ten.

by - Verified Customer February 09, 2014

The service is excellent. They are extremely helpful. I am very satisfied with their service.

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by - Verified Customer February 07, 2014

They are very conscientious. When you drop the car off they will take you back home. They do a very good job.


RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
98
CUSTOMER AMENITIES
95

Mac's Auto Center of Troy was established in 2013. Mac McManus, the owner, is working hard to take this RepairPal Certified shop to the next level in terms of technical ability and customer service. This location offers a shuttle service, loaner vehicles if your vehicle is kept over night, a 36-month / 36,000-mile warranty, and complimentary car cleaning just to name a few of the extra conveniences they offer. The staff is comprised of experienced, ASE Certified technicians and promising young professionals who all take their training seriously. They have attended some of the best industry training, including specialized hybrid and electric vehicle classes to make sure these types of vehicles are in capable hands. An investment has been made in some of the best automotive tools and computer diagnostic equipment available to make sure your vehicle is repaired in a professional manner.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Mac's Service Center is an independently owned repair facility dedicated to the most advanced diagnostic and repair strategies. Well known for their brightly-colored, plug-in hybrid shuttle and hybrid loaner cars, Mac's has extended their commitment to the best business practices and community citizenship with their newly-installed DC Fast Charging Station. The new charging station will be free for electric and plug-in electric vehicles.

Top 10 Reasons to use Mac's For Your Vehicle Service and Repairs
1. Free shutlle service 
2. Free Loaner Car Program
3.  Rewards Rebates Program 
4. We service ALL Makes and Models  including Hybrid and Electric Vehicles. 
5. Factory Scheduled Maintenance Services
6.  ASE CerƟfied Master Technicians 
7. Cooper, Michelin, BF Goodrich &
 Uniroyal Tire Dealer 
8. Warranty 3 years or 36,000 miles parts  and labor 
9. Complimentary Car Cleaning with any
 service 
10. Online viewing of your vehicle repairs

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Mac's Auto Center
the dealer said i need an engine other dea...
A leak does not mean an engine needs replacement. A leak can cause an over heat condition that can cause internal damage such as blown head gaskets or a crack in the block or cylinder head (s). A series of test should include a pressure test and a Carbon Monoxide test to determine if burned exhaust gases are present in the cooling system. This C.O. test is helpful in verifying internal engine damage. Depending on the age and mileage of the engine the customer would need to decide if it makes sense to repair an older engine or replace with a newer longer warranty engine. Most cases cylinder head gaskets and machine work can be replaced at a much lower cost than an engine.

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