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Lutter's Elmbrook Automotive

(414) 269-5782
42 Verified Reviews
luttersauto@gmail.com

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 5:30pm
S
Closed

ADDRESS

16880 W Greenfield Ave
Brookfield, WI 53005 USA

AUTO REPAIR EXPERIENCE

  • Robert Lutter, Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 106 Years of Car Repair Experience

Lutter's Elmbrook Automotive Reviews

OVERALL RATING

42 Verified Reviews
5 stars
(29)
4 stars
(7)
3 stars
(3)
2 stars
(0)
1 star
(3)
by - Verified Customer May 04, 2017

As always, the service was thorough and fairly priced. I appreciate having a loaner car so I can leave my car and return to my office to work.

by - Verified Customer May 03, 2017

Very good.

by - Verified Customer May 03, 2017

Wonderful experience as always.

by - Verified Customer May 02, 2017

Great customer service and a job well done!

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by - Verified Customer April 27, 2017

We are always very happy with the excellent service we receive at Lutter's. We live on the East Side in Milwaukee and drive all the way to Elmbrook because we trust their expertise and experience with cars. Everyone at Lutter's is super friendly and very knowledgeable! Thank you!

by - Verified Customer April 24, 2017

Great service and friendly staff.

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by - Verified Customer April 06, 2017

I've found great service, honesty, and thoroughness in the past 20 years I've worked with this shop and their previous one. They provide loaner cars and are accurate with their estimations.

by - Verified Customer April 06, 2017

We always get phenomenal service at Lutter's. Friendly, competent, and no price gouging.

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by - Verified Customer April 05, 2017

They are good.

by - Verified Customer April 03, 2017

They treat people great.

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by - Verified Customer April 02, 2017

We had Lutter's look at a pre-owned car we were planning on buying and had a great experience.

by - Verified Customer March 30, 2017

Work was done in a timely fashion however the necessary repairs and cost were more than I expected.

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by - Verified Customer March 27, 2017

Everything went well, and the repair was completed on time and at the price quoted.

by - Verified Customer March 23, 2017

The people at Lutter's are caring and very knowledgeable about what your car needs to work at it's best.

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by - Verified Customer March 23, 2017

Always great.

by - Verified Customer March 20, 2017

Excellent service as usual. I use Lutter's for all my vehicles, the service and quality of work is above and beyond, not to mention the exceptional knowledge of all the techs, and the willingness to explain what they are doing and how the parts work.

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by - Verified Customer March 16, 2017

Very thorough.

by - Verified Customer March 16, 2017

Very pleasant and helpful.

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by - Verified Customer March 15, 2017

High quality work. fair prices. I wasn't pressured into having things done I didn't need. they explained why things had to be done. The work was done when promised.

by - Verified Customer March 06, 2017

Excellent and on-time.

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by - Verified Customer February 23, 2017

Excellent, honest service at reasonable prices. Great staff.

by - Verified Customer January 17, 2017

They always get the work done well and keep me aware of potential concerns.

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by - Verified Customer January 16, 2017

The work was completed and on time.

by - Verified Customer December 29, 2016

Excellent, as always.

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by - Verified Customer December 29, 2016

Always good.

by - Verified Customer December 28, 2016

The people at Lutter's are super friendly and go out of their way to problem solve while saving the customer money! Very fair & reasonable rates and years of incredible experience.

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by - Verified Customer December 19, 2016

I was in town for a short time & Lutter's fit me in their schedule!

by - Verified Customer December 14, 2016

Very professional - excellent service.

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by - Verified Customer December 08, 2016

Lutter's consistently provides exceptional service along with frank and prudent recommendations as to work needed. They offer practical advice on prioritizing work that may be needed.

by - Verified Customer December 01, 2016

Friendly, honest employees.

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by - Verified Customer November 30, 2016

Wonderful shop!

by - Verified Customer November 21, 2016

Used to be where it was personal service, now as they grow, it seems it's all about making money - I had a car reserved for the day of my service & at 5:30 the night before, they called & said no car. How do you do that & expect to keep me as a customer??

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by - Verified Customer November 08, 2016

Quality service and repair.

by - Verified Customer November 07, 2016

The people that work here are very friendly. In my opinion, the prices were very high. I ended up taking my unfixed car to another repair shop for $300 less.

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by - Verified Customer November 03, 2016

Very professional.

by - Verified Customer October 16, 2016

Bob and his staff have always treated me with respect and fairness.

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by - Verified Customer October 10, 2016

Fast and professional. I've used them previously and have recommended them.

by - Verified Customer October 09, 2016

Had the tires replaced and I was pleased with their recommendations and the tires have performed well.

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by - Verified Customer September 19, 2016

I think I was way over charged for services rendered.

by - Verified Customer September 13, 2016

All work requested was satisfactorily completed, on time and at a fair price.

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by - Verified Customer August 25, 2016

Knowledgeable, thorough & friendly.

1 verified customer did not leave comments but provided this rating:
by Melissa

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
96

Lutter's Elmbrook Automotive was established back in 1979 and at the Brookfield location since 2008. This RepairPal Certified shop features a very experienced team with an excellent mix of training and ASE certifications. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state emissions testing/inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “professional”, “wonderful”, “knowledgeable”, “friendly”, and "phenomenal". Loaner cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Wireless Internet

MESSAGE FROM THE SHOP

Welcome to Lutter’s Elmbrook Automotive. Family owned and operated since 1979, we understand how important your vehicle is to you. We offer a full range of automotive and light truck maintenance and repair services.

With a reputation for honest, quality, professional service, we work hard to build long-term relationships with our customers. Our goal is to provide you with automotive peace of mind. Our ASE certified technicians utilize advanced, effective diagnostic and repair procedures to get the job done right the first time. Most repairs are completed the same day and offer a 12 month/12,000 mile warranty. Ask about our loaner vehicle program.

We are a recognized testing and repair facility for the Wisconsin vehicle emission inspection program.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
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