Great no fuss service. five star rating
Extremely professional crew. The part for my side view mirror was ordered a couple days before bringing my car in for the repair, which was really nice! Nothing but good comments from me:) Greg was the service professional that helped me with the repair. Thanks Greg...you made my day better.
Very nice waiting room. Love how green this place is as well!
Work completed as promised.
Service always with a smile.
They're a great shop, they know more about hybrid cars than most, and they are willing to take the time to explain how they work.
Friendly, courteous, and knowledgeable.
i really enjoyed the environment at luscious, the care that was taken with my car, and the honesty and promptness of service. i'll be back!
My experience at Luscious Garage was great and the mechanics are great to work with. The owners and mechanics are fair and honest.
They have an extremely knowledgeable staff. The technicians here are experts in their field. Their candor is what makes this place different from other auto mechanic shops.
Everyone was so nice and the place was immaculate!
Remarkable garage! Always competent, reliable, fair, easy to deal with. A pleasure. (And, no, I'm not related!)
Very accommodating, honest, and experts at the work they do. Great communicators too. Nothing but the best experience at Luscious Garage.
Overall it was a good experience. A couple minor things gave me some pause for thought though. On the paperwork it listed several fluids were topped off when in fact the levels were identical to how they were before I brought the car in. We noticed because we checked the cabin air filter in the morning before I brought the car in because I wanted to see how clean it was and we looked at the fluid levels at the same time. Not a major issue but it bothered me that it said something was done when it wasn't.
Everyone is laid back and friendly!
Very prompt, easy and comfortable space to wait for car.
Luscious Garage is a great shop, very honest, wonderfully environmentally conscious, and they really know hybrids. Also, the shop is comparatively nice-smelling with plants and a nice waiting room. Caroline and her team go out of their way to communicate clearly and help you out when you're having car problems. Above & beyond service and attention to detail. It's a bit more expensive, but I think it's just more expensive for hybrid repair anyway because all the components are more complicated.
The big factor for me is they don't seem to pressure you to do extra work. I ordered some work done and they told me I didn't need that done. Their integrity is quite high.
Greg was great!
I called Luscious garage from remote areas, asking for assistance regarding my Prius. They have always taken the time to help me.
Luscious Garage is simply the best and if I had to tow my Prius 1000 miles to get to them I would.
WOW on the service and the staff, reallly good.
Thank you, Luscious Garage!
I have tried twice to change my password on my new account but the new password won't stick and defaults to the one provided by Luschious Garage.
The little sticker they put on the inside of the driver's side window, should state the estimated mileage for the next service.
Cleanest garage I have EVER seen and nicest staff.
I love the staff.
Very professional, great service!
They're not the cheapest game in town, but they make my car sing!
Great experience, very honest mechanics
Luscious Garage is a great garage, fair, honest, straight-forward and friendly. It's the type of garage you wish all garages would be.
There prices are consistently lower than online research of dealerships. The caliber of repairperson is very high. and they stand behind their work as a repair shop should. they don't do just hybrids--the do an amazing job with all cars. and i love their convenience of dropping off, hours, paperless, etc.
Love the environmentally friendly touches and extremely friendly, fast service.
Very knowledgeable, strong sense of community and the only place I trust to perform major services on my Prius.
Luscious Garage is staffed by pleasant, patient people. I've had zero problems with the garage, and always leave feeling as though my Prius and I have been well cared for.
The quality of the mechanical service, and the customer service at Luscious Garage is outstanding.
The owner and staff were friendly, fun and professional. They were extremely knowledgable about hybrids and their unique 'issues'. The shop was incredibly clean and welcoming while still being a professional garage. They serviced my car quickly. When they had a sudden influx of customers they maintained their friendly professionalism even when one customer came in panicky because her Nissan leaf ran out of power and she had never had to charge it at a charging station before. Their pricing was extremely fair. I loved that the entire transaction was paperless and I was just emailed the receipts instead. I could not find anything wrong with this business. :-)
Staff is friendly and occasionally funny. The mechanic who has worked on my car there is very conscientious. They replace broken taillight bulbs free. Slightly more expensive than the dealer but without the attitude problem. They tend to inflate tires too high for comfort, which is an issue in the city.
Great garage; cool, aware people who don't try to pressure you into unnecessary repairs.
I used to go to the dealer for my Prius's oil change and tire rotations. I finally decided to switch to Luscious Garage because of the mark-up I was paying at the dealer. I thought LG would be much cheaper.. but it only turned out to be slightly cheaper. All in all, great work good people, and I no longer have a need to stick with the dealer.
I feel welcomed , validated, and knowledgeable when I come in for service.
Gregory Jones is an excellent auto technician
Best auto mechanic experience ever! The whole team rocks.
Caroline knows Hybrids. She donates a lot of hybrid parts to Skyline College. She was recommended to me by a Skyline College Automotive instructor and one of the students.
LG was extremely professional and very fast. I would definitely go back and highly recommend. They were able to hide my keys so I could pick up my car after they closed. And they have a big cistern to collect rainwater for their non-drinking water purposes