Los Gatos Auto Service has been serving the local community since 1993. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “terrific”, “awesome”, “fantastic”, “honest”, and “knowledgeable”. This location features a team of automotive professionals whose experience, commitment to ongoing training, and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.
Los Gatos Auto Service
Ste F & G
Campbell, CA 95008 USA
Auto Repair Experience
- John Vasquez, Manager
- Established 1993
- 5 Auto Repair Mechanics on Staff
- 102 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Rental Car
- Se Habla Espanol
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
Excellent customer service!
A positive experience. Would bring more cars to you for repair and would recommend you to others.
Dave and John are great, they got my car in quick and repairs were done the next day. Thanks Guys!
Hector and John +++++++
I'm very satisfied with how my car is serviced at Los Gatos Auto Service and how I'm treated as a woman there, they never try to talk down to me or recommend any service that is not needed.
Did a safety check for daughters car-found bad brakes -so happy I went there.
Thank you for your help and providing a loaner car.
John was exceptionally nice, they're great guys that know exactly what they're doing.
I appreciated the loaner car.
Very good work done by a strong team as I've come to expect. Customer service is excellent.
Hector was very accountable for repair work and help me to have the correct expectation on their work timeline. I had a very good experience.
Everyone very friendly and helpful. The work was excellent.
Very kind, quick, and informative. Would definitely come again.
Next time call back with the repair quote when you say you will. It took me calling 3 times to get the amount then approve it. I didn't think it could be finished in time, but they got it done by the end of the day. Good job!
I had a great experience. Everyone was friendly and explained what the problem was. The work was completed promptly.
I have been dealing with this team for some time. I have been taking all my cars there for everything for several years.
Without question, they have been the best auto repair facility I have ever dealt with.
Thank you, Hector and John! Very happy with how the Honda is running.
Dave and company always provide great service. My family has been going to him for over 20 years and we hope to be taking our cars there for many more years to come.
This survey is awkward to navigate.
They fix the issue.
John and the gang are great!
Timely service and great communication.
I have always had THE absolute best service @ LGA. Dave & his crew are the best- hands down!!
I was surprised how long it took. Otherwise it was fine.
This is a very trustworthy facility and the staff is great...recommend to all my friends.
Very nice, respectable place. Friendly staff. Good work.
Very helpful and got the work done quickly.
Was very pleased with the service.
Thanks for your help and taking me under your busy schedule. Excellent repair shop!
While I had a great experience. Dave smelled like cheese, and he kept asking me if I would like to play ping-pong with him.
I took my Mercedes in because I had a fluid leak that my usual mechanic was having trouble diagnosing. John and his team found the leak as well as a few others my mechanic had missed. They were very thorough. A little bit pricier but you get what you pay for. Overall I am very happy.
Awesome all good.
A check of the car, followed by a simple air filter & oil change.
The fluids were not checked during the service. My washer fluid was low and a warning light was on, but it was not filled. It would have been good to have been told an oil change was at least a 2 hour job to plan my day better, was expecting 1 hour.
Great job team!!
Good work, trustworthy and fair pricing!
A very good job!
Always professional, quick, and nice.
LGAS worked diligently to fix my truck and listened to my financial concerns.They kept their schedule and kept me under budget.
All was great!
Had to bring it back to fix a minor issue, but it was done within a day the second time. These guys are always great!
Great shop, I recommend to friends.
Friendly service. Shop went above and beyond making sure I was a satisfied customer.
Great shop! First time using them but will probably return.
I found them when I first moved to the area and have been extremely happy.
I love Dave and John and their staff!
Good experience - overall!
Great and dependable service, as always.
The explanation of options and work to be performed was very helpful. Service was very good!
Great service, fair pricing, friendly and knowledgeable staff!
As always, Los Gatos Auto Service did what was needed and nothing more, car was ready as promised, friendly and professional personnel who truly care about their customers.
Merry Christmas to all my friends at LGAS!!!
Everyone is always professional, friendly and thorough!
The guys at Los Gatos Auto Service where great. Took care of me and my car.
The guys here are always friendly and helpful.
Very happy with everything!
Great service. We now bring both our cars here because the guys don't nickle and dime.
I brought my truck in because it was making a funny grinding noise that I had no idea what it was. The guys in the shop knew exactly what the problem was. They where able to repair it quickly and got me a loaner car as well so that I would not miss work...SO NICE! When I came to pick it up they took the time to show me what the problem was and how they fixed it. I didn't ask them to go into much detail but they really took the time to show me what was wrong and how it was fixed. I felt really taken care of.
Nice guys and willing to explain all the repairs needed.
Always consistent service, keep up the good work!
Nice job. Quick..
Excellent and quick service/turnaround.
I have known Dave, John for many years. They are the best!
Always friendly service, and great explanation of what needs to be done.
I would urge anyone to get their vehicles worked on there. Everyone there is very thorough, and explains vehicles issues very clearly where you can understand.
Very happy with the work!
Did exactly what was needed!
Very good responses to my questions. This is an honest enterprise that really strives for customer satisfaction. When my ride failed to show, Dave took me home so I wouldn't have to wait for the car.
They gave a very good service on my vehicle and the price is reasonable. They also gave me recommendations of what services need to be done. I fully trust them and always bring my vehicles to them for maintenance and fixes.
I was so pleasantly pleased to be treated professionally. The service was outstanding and they kept me posted throughout. Fantastic!
Always honest and personalized service!
I was very satisfied with my service at Los Gatos Auto Shop. The staff was very friendly and attentive. Weight times were reasonable and prices seemed reasonable. I trust these guys and will use them again for sure!
The ownership and staff are extremely helpful. The quality service provided is done in a reasonable amount of time. The prices are affordable.
Thorough diagnosis of needed repairs.
They always make that I am completely satisfied with their service. Also, they fixed my tire pressure monitor that hadn't worked since the accident. I love these guys!
Terrific, as usual.
I always receive service with a smile....and knowledgable mechanics. Very trustworthy shop!
Honest, ethical, hard-working... Dave is a great guy that runs a solid shop
Los Gatos Auto helped get my old truck (1995) through emissions -- no problem.
Service was prompt and courteous.
You are helpful and honest.
I lost lights and turn signals of my pt cruiser and they were able to fit me in. Dave Henderson, the owner took on the job himself. He spent a long time troubleshooting but charged me a fair price even though he spent extra time. They are always helpful and honest.
Honest service. A little pricey on parts.
Great service in a timely manner.
Great shop.. great service.
Excellent assessment with phone call and extra help was offered to drive me to Starbucks .
The guys are great and took great care of me and my car, as always!
Everybody went the extra mile. Fast and complete service with smiles.
Everyone was super friendly and knowledgeable. They seemed to legitimately care about helping us in the best way that they could (without us spending too much money).
Always the best. We have taken all of our cars for 13 years now, and completely trust them.
The guys were really helpful. I needed a lot of work done on my car and they understood I had a budget I extremely appreciate what they did.
Very accurate guys, they know their job well. Also, they are very friendly and always happy to tell you everything you want to know about your car.
Service was quick, they answered all my questions, charges very reasonable.
Went in to get some basic work done. Great to have a loaner for a change, even with less time-consuming work. A friendly team that is genuinely interested in helping you get on your way.
I've been using this shop for many, many years. Every experience is a good one.
Great customer service and very thorough!
Excellent service, friendly, and trustworthy.
The shop did an excellent working with my situation, thus keeping it from becoming a transportation crisis.
Great shop! Takes great interest in you and your car!!
Could have been clearer on repair choices and payment options.
It was awesome, dropped by for a smog check, and they had me out in a little over 20 minutes. I found them on Yelp, and they were the closest to my work with the highest rating. I even paid less than I expected. Great value, good job, Thank you!
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