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Liberty Automotive Service

(470) 539-8957
174 Verified Reviews
mark@liberty-automotive.net

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
8:00am to 2:00pm

ADDRESS

2628 Bethelview Rd
Cumming, GA 30040 USA

AUTO REPAIR EXPERIENCE

  • Mark Morris, Owner
  • Established 1997
  • 3 Auto Repair Mechanics on Staff
  • 65 Years of Car Repair Experience

Liberty Automotive Service Reviews

OVERALL RATING

174 Verified Reviews
5 stars
(117)
4 stars
(39)
3 stars
(9)
2 stars
(2)
1 star
(7)
by - Verified Customer July 02, 2017

I was pleasantly surprised at their quality of service and expertise.

by - Verified Customer June 29, 2017

pleasant and effecient.

by - Verified Customer June 29, 2017

Always bring my car to this shop. Great people.

by - Verified Customer June 28, 2017

Just came in for an emissions test. Quick and courteous. Nice area to wait for a mom and kids

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by - Verified Customer June 15, 2017

Always a pleasure. They are respectful and courteous. All around great shop.

by - Verified Customer June 15, 2017

Great service.

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by - Verified Customer June 15, 2017

Always friendly, courteous and professional service. Would highly recommend!

by - Verified Customer June 14, 2017

Great job

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by - Verified Customer June 13, 2017

My wife was not able to get to the shop to pick up the car while I was at work, so one of the employees picked her up for us. That was an above our expectation and was suggested by the job.

by - Verified Customer June 11, 2017

Great service as always.

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by - Verified Customer June 11, 2017

Oil change and tire rotation completed in a timely fashion.

by - Verified Customer June 11, 2017

We love it at liberty we were worried because Mike left but we had a great experience as usual. Keep it up! Thanks!

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by - Verified Customer June 07, 2017

Overall positive experience.

by - Verified Customer June 04, 2017

Great job.

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by - Verified Customer June 04, 2017

They read the check engine codes and repaired the problem

by - Verified Customer May 30, 2017

Always pleased with taking our cars to Liberty

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by - Verified Customer May 25, 2017

Great service. Thank you.

by - Verified Customer May 23, 2017

Turned out that the diagnostic work ended up fixing the underlying problem, and no further work is needed !!

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by - Verified Customer May 23, 2017

Always courteous and honest!

by - Verified Customer May 18, 2017

If I ever need work on my car, they are the only place I'd go.

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by - Verified Customer May 11, 2017

Everyone was fine, answered my questions.

by - Verified Customer May 10, 2017

I have already referred people here.

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by - Verified Customer May 10, 2017

Awesome.

by - Verified Customer May 09, 2017

Mark the owner is very nice. So is the front desk lady. They had a front desk guy (Mike) for a while that was extremely rude, glad he isn't there anymore.

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by - Verified Customer May 04, 2017

Very nice.

by - Verified Customer May 03, 2017

Very happy with the current experience. Will continue to build a relationship with the company.

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by - Verified Customer May 03, 2017

Didn't call to discuss anything or say car was ready. Upon looking at bill noticed over charged and had to be refunded. Front desk person could improve. Mechanics are great.

by - Verified Customer May 01, 2017

We have been very pleased with the professionalism at Liberty Automotive and have brought all of our family's vehicles for emissions inspections and repairs. We are also recommending them to friends.

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by - Verified Customer April 30, 2017

Old beat up car still working. Thanks.

by - Verified Customer April 30, 2017

Very very disappointing for Liberty. A $60 part and I walked out of there with a $350 bill. I had to come back three times to have the technician fill out the emissions form correctly. Each time I asked was this done correctly and I was told yes, but then I went to the emissions place and had to come back again. Very disappointing and all I can say is Mark is the best man their hands down. Mark is the only reason I would ever come back because of our last usage and history.

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by - Verified Customer April 27, 2017

Excellent service.

by - Verified Customer April 26, 2017

Great work.

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by - Verified Customer April 23, 2017

They always provide great service in a timely manner!

by - Verified Customer April 19, 2017

The lady at the 'cash 'register' and the owner (I believe) were the two Liberty people who helped me the most. In fact, they were both very helpful with their explanations, recommendations, and billing accommodations.

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by - Verified Customer April 13, 2017

Busy shop but good work.

by - Verified Customer April 13, 2017

It was really nice. They treated me with respect and got the job done quickly.

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by - Verified Customer April 12, 2017

Got two necessary belts replaced within 2 hours and got my oil changed. Since I needed two front tires, the same afternoon, the tires arrived at the store. I was called, brought car back. the tires were mounted, balanced and the car front end aligned. Appreciated the quick response to my needs.

by - Verified Customer April 11, 2017

Great as usual. This is my regular car repair provider.

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by - Verified Customer April 10, 2017

Professional, courteous!

by - Verified Customer April 03, 2017

These folks are sooooo boring. Always good, always right, and I always leave happy. Boring in this case is a really big complement folks.

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by - Verified Customer March 30, 2017

Love working with Liberty Automotive! Honest work done at fair pricing and they have the best customer service. I asked for what I felt was an unrealistic turnaround time on my repairs and they managed to pull it off with a smile. I don't want to say I'm excited for the next car repair I need but I do look forward to the next time I work with the team at Liberty.

by - Verified Customer March 27, 2017

This was our first time with this shop & we will certainly return!

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by - Verified Customer March 23, 2017

Great!

by - Verified Customer March 22, 2017

Very good experience.

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by - Verified Customer March 21, 2017

The team at Liberty Automotive has always treated our cars as if they owned the car themselves. They take the time to explain what needs to be done and tell what can wait without any pressure.

by - Verified Customer March 19, 2017

What a fantastic find! A really knowledgeable, well-trained staff that is courteous and fairly priced. Will refer all my family and friends.

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by - Verified Customer March 19, 2017

No problems with service. No problems with workers. Will continue to go here.

by - Verified Customer March 15, 2017

Thanks.

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by - Verified Customer March 09, 2017

Great customer service with a trustworthy staff!

by - Verified Customer March 05, 2017

Garage personnel were very engaging with my grand children as we waited on repairs.

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by - Verified Customer March 05, 2017

Thank You

by - Verified Customer March 02, 2017

I came here to get my oil changed and it only took 10 minutes! Which made it so easy to get done before work. The price was more than reasonable! Thank you!

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by - Verified Customer March 01, 2017

Liberty Automotive has worked on my vehicle for many years, and they have my business for the foreseeable future

by - Verified Customer March 01, 2017

Excellent.

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by - Verified Customer February 22, 2017

Very good service with fair prices. Will recommend

by - Verified Customer February 22, 2017

I feel the folks at Liberty are honest and hard working people.

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by - Verified Customer February 20, 2017

I would like to thank Paula who helped me get the best price for the work I needed done to my car! I will definitely be back for any further work I need done to my car! Glad I found a place I trust and everyone is very nice! Thanks again to everyone at Liberty!!!

by - Verified Customer February 16, 2017

All employees are very knowledgeable and courteous. Have had numerous repairs done there as well as standard maintenance for the past 5 years or more. Very satisfied.

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by - Verified Customer February 16, 2017

Satisfied with service.

by - Verified Customer February 15, 2017

Great. The guys are honest, knowledgeable and interested in making the customer happy. I've never had a bad experience here.

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by - Verified Customer February 14, 2017

Good and helpful

by - Verified Customer February 09, 2017

Good job, good price and friendly people.

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by - Verified Customer February 06, 2017

I went to Liberty as I needed a quick emissions check. I was super impressed and will be going back there when I need repair work done!

by - Verified Customer February 05, 2017

I was there for an emissions test. The cost was $20, but I found out afterward that there are others nearby that perform the test for $15. Being new to the area, I wasn't aware that I could have saved $5. Friendly people, though, and I would bring my vehicle here for needed repairs.

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by - Verified Customer February 01, 2017

Great job with great people.

by - Verified Customer February 01, 2017

We were satisfied with the work done, and we experienced no issues on our trip we took right after the work was done.

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by - Verified Customer January 31, 2017

Well it says fast oil change out front (That's why I stopped here) but it was far from fast. It was the longest oil change I ever had. Almost waited an hour. Also for the price of $38.00 you should also do what your competitors do:
*vacuum out inside and wash the windows!
Other than that it was good!
Just FYI!

by - Verified Customer January 24, 2017

Good communication

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by - Verified Customer January 23, 2017

I think Liberty provides good value for services rendered....

by - Verified Customer January 22, 2017

Greta job, as usual. Thank you!

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by - Verified Customer January 19, 2017

I feel confident that the mechanics at Liberty will do a great job on my car. They are not the cheapest, and are CERTAINLY not the most expensive. But I trust them and they do great work!

by - Verified Customer January 17, 2017

It was a good shop just left with a small issue with a wire that shouldn't of happened. But it's just a small mishap nothing to major.

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by - Verified Customer January 16, 2017

Quick excellent service
Part prices too high
Some diagnostic fees urk me
Labor is labor
Great repair place

by - Verified Customer January 16, 2017

Had very good experience.

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by - Verified Customer January 15, 2017

Been going here for years, recommend to many others due to knowledge and skill but most of all, that very rare quality 'Integrity'...

by - Verified Customer January 15, 2017

They always seem genuinely glad I have returned and treat me fairly and honestly.

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by - Verified Customer January 11, 2017

Other than having to wait longer than usual, it was a great experience. They are always honest and straightforward.

by - Verified Customer January 10, 2017

From changing a bulb, to changing oil or major repairs Liberty is the best. I trust the care of my car to them and they have never let me down.

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by - Verified Customer January 09, 2017

Great.

by - Verified Customer January 08, 2017

I called and told them what I thought was wrong. They told me to bring the car in. They repaired it in one day.

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by - Verified Customer January 04, 2017

Quick, polite, and great service as usual.

by - Verified Customer January 03, 2017

Friendly people. Good service.

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by - Verified Customer January 03, 2017

I've had a great experience the couple of times my car has been there. They are very accommodating and respectful.

by - Verified Customer January 03, 2017

Great!

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by - Verified Customer December 29, 2016

Always friendly. Good price.

by - Verified Customer December 28, 2016

They charged me $770.00 for a tuneup, plugs and a rotator assembly. It took two hours of labor but I was charged for more than that.

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by - Verified Customer December 27, 2016

Very nice people.

by - Verified Customer December 26, 2016

Friendly staff and owner. I had a great first experience.

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by - Verified Customer December 22, 2016

I got to their shop just as they were about to close for the holidays, but instead of turning me away, they stayed open to perform my service. They are a first class organization and I'll recommend them to anyone who asks.

by - Verified Customer December 21, 2016

Everyone is so friendly I would recommend family and friends.

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by - Verified Customer December 21, 2016

Replaced a part that didn't need to be replaced. Loyal 10 year customer will not be back.

by - Verified Customer December 19, 2016

First time visit. Was very pleased with how smooth everything went. Will definitely be back.

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by - Verified Customer December 19, 2016

Friendly & helpful staff.

by - Verified Customer December 14, 2016

I had a pre-purchase inspection done and they did an excellent job. I get all of the work on my vehicle done here and have nothing but wonderful experiences.

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by - Verified Customer December 14, 2016

Friendly people, service great!

by - Verified Customer December 13, 2016

Mike and Paula were great. They explained everything perfectly. The service was top-notch. I'll definitely be back.

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by - Verified Customer December 11, 2016

Mark did a great job communicating all through the process.

by - Verified Customer December 08, 2016

Performed annual inspection and the staff are great.

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by - Verified Customer December 07, 2016

Great team. They made me feel like they've known me for a long time.

by - Verified Customer December 06, 2016

Everyone in the shop was very knowledgeable and treated my wife and I with respect. This was our first time in the shop, and we will definitely be back.

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by - Verified Customer December 04, 2016

They care about you and try not to get more money out of you. I enjoy going there to get my car work on.

by - Verified Customer November 30, 2016

Mark, Mike, Paula and the rest of the staff are like family to us! They do an excellent job keeping the cars in our family on the road and safe. It is refreshing to find an auto repair shop that you can trust that treats you like family. I recommend them to everyone I know. Thank you for your kind and quality service.

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by - Verified Customer November 30, 2016

Very attentive and comfortable environment. Very impressed with all of the staff. I will go back!

by - Verified Customer November 30, 2016

Very quick and very friendly!

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by - Verified Customer November 27, 2016

Great customer service.

by - Verified Customer November 24, 2016

I trust Mark and his staff with all my vehicles. I operate a limousine service, and Liberty is my only repair specialist. I trust Liberty.

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by - Verified Customer November 24, 2016

Called Liberty with my truck issue and problem. They said to bring it to them and they would correct. They were polite and very knowledgeable and corrected the issues with my truck. Very impressed.

by - Verified Customer November 22, 2016

As always Mark and the team were the best! We won't take our 3 vehicles anywhere else for maintenance or repair!

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by - Verified Customer November 22, 2016

No work was done. I was charged for diagnosis and the repair was cost prohibitive.

by - Verified Customer November 21, 2016

I have been a loyal customer for years and will continue to bring all of our vehicles in for servicing. Recently I had the tire pressure checked and had to return after the low pressure light was still on 24 hours later.

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by - Verified Customer November 17, 2016

Did a great job!

by - Verified Customer November 14, 2016

#1 .

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by - Verified Customer November 10, 2016

Great.

by - Verified Customer November 10, 2016

It was good to have finally found a repair shop that I could trust.

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by - Verified Customer November 08, 2016

Price went up 400.00 more when time to pick up. Pressure to buy unnecessary work. Very unhappy. Will never go back.

by - Verified Customer November 06, 2016

We had to have our car towed and The Liberty team helped us make arrangements even though they don't provide towing. Great service!

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by - Verified Customer November 03, 2016

They were very friendly and professional; however they completely misdiagnosed my truck's problem. They felt it needed a $2300 4wd transfer case replacement, but when I took it to another shop for a 2nd opinion, they determined it was the parking brake shoe that was causing the noise, and repaired it for about $225.

by - Verified Customer November 02, 2016

Nice people, only do the work you need. Don't try to up sell you.

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by - Verified Customer November 02, 2016

Great!

by - Verified Customer May 30, 2014

Mark is friendly, honest, and willing to answer any questions I have about my vehicle and repairs.

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by May 30, 2014

Excellent customer service. We had to take our van back after work was done and we were still having an issue. No problem..we called and Mark said bring it in and we will check it. They corrected whatever was wrong without any additional charge. We have used Liberty for our truck and van for 4yrs., and very pleased with all work they have done.

by - Verified Customer May 28, 2014

Quick service.

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by - Verified Customer May 27, 2014

I have never been disappointed with their service to this point.

by - Verified Customer May 27, 2014

We have always received honest and fair work over the past 10 years.

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by - Verified Customer May 22, 2014

I am satisfied with your service.

by - Verified Customer May 22, 2014

Service is quick, appropriate, and friendly. Have always been met with a smile. They'll give you honest recommendations without pressuring you. Quick, friendly, hassle free.

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by - Verified Customer May 21, 2014

I have been taking my car to liberty for years, so have my friends and family. It's so nice to have such good reliable mechanics you can trust. There is also very quick turn around on getting you in and out. I would never go anywhere else

by - Verified Customer May 21, 2014

Service completed as promised at fair price.

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by - Verified Customer May 21, 2014

Friendly, honest and reliable.

by - Verified Customer May 17, 2014

Excellent service! Mark is very knowledgeable. His accurate diagnosis resulted in a timely and cost effective repair.

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by - Verified Customer May 16, 2014

Service is good and honest.

by - Verified Customer May 15, 2014

They did the work in timely manner, at a reasonable price.

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by - Verified Customer May 14, 2014

Excellent service and communication. Fair prices. Work was done surprisingly fast and everyone was courteous, listened to my questions and gave intelligent and understandable answers. I was, and am, impressed.

by - Verified Customer May 13, 2014

Fast and friendly service.

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by - Verified Customer May 13, 2014

Great service, explain everything in simple language, a great group of guys.

by - Verified Customer May 12, 2014

Great staff. Good service. Know what they are doing.

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by - Verified Customer May 12, 2014

One of the rarest things is an honest mechanic. They are honest and patient too.

by - Verified Customer May 07, 2014

Was pleased with service.

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by - Verified Customer May 06, 2014

Exceptional service.

by - Verified Customer May 05, 2014

I have had good luck with repairs at this business.

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by - Verified Customer May 02, 2014

I trust the people that work there. Their prices are fair and the service is quick.

by - Verified Customer May 02, 2014

Liberty is always professional, honest, and efficient. They give every aspect of service that a customer needs, and easily put female customers at ease.

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by - Verified Customer April 29, 2014

It is good.

by - Verified Customer April 29, 2014

I got straight forward, direct answers to my questions concerning the work to be performed. I also received a fair estimate of the costs and received a phone call before additional costs were required. All work was performed to my satisfaction. I even received a ride home when I dropped my vehicle off.

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by - Verified Customer April 26, 2014

I had a 60K mile maintenance done. I'm sure all mechanics were fine. My disappointment was that a light for "check tire pressure light" was on and either was checked and not turned off or totally missed. My steering wheel was grimy and dark shoe marks were left on passenger door frame. I'm used to complete service including care of interior while work is being done.

by - Verified Customer April 25, 2014

We have always received great service at Liberty and have appreciated their honesty.

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by - Verified Customer April 23, 2014

The work has always been done right and I have never had to return my car to re-fix what was already supposed to be done. They are honest and that is so important.

by - Verified Customer April 21, 2014

Great service, reasonable price, on time.

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by - Verified Customer April 05, 2014

We have found Liberty to be professional and very helpful.

by - Verified Customer April 05, 2014

I've been taking all my cars for service and all are very accommodating and pleasant to deal with.

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by - Verified Customer March 31, 2014

Quality service. Personnel very professional and considerate.

by - Verified Customer March 28, 2014

Concern shown and helpful advice regarding an engine noise. Continuing to assist and monitor my concern.

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by - Verified Customer March 28, 2014

Liberty Automotive staff are friendly and very informative. They do a great job and are reasonable in prices. I've taken my van to them 4 different times and have had great service. Thank you.

by - Verified Customer March 27, 2014

Great service.

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by - Verified Customer March 18, 2014

The Liberty Automotive team is always, courteous, timely and knowledgeable with the service they perform.

by - Verified Customer March 13, 2014

We always receive good advice and service. We are never sold anything we don't need.

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by - Verified Customer March 13, 2014

Satisfied with service.

by - Verified Customer March 03, 2014

Mark is honest and knowledgeable.

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by - Verified Customer March 01, 2014

Mr. Morris is very attentive to his customers, and makes sure that the services being rendered are understood. All of the staff are friendly and courteous. I will continue to take my vehicle to Liberty Automotive whenever I have an automotive need.

by - Verified Customer February 17, 2014

Everything was done to my satisfaction and at a fair price.

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by February 01, 2014

Honesty and great service!

by - Verified Customer February 01, 2014

Very fast services and nice employees.

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by - Verified Customer February 01, 2014

The owner was rude and wanted extra days to get the job done than he said he needed which was 2 already, I think he hadn't ordered the part and was covering up also he told my husband he could replace his Honda Accord mirror but it would have to be painted, they are fiberglass material so we took our Land Rover to a dealer and our Honda to dealer where we felt they knew what they were doing!

11 verified customers did not leave comments but provided these ratings:
by Mark, Jennifer, Grant, Dan, John, Larry
by Joe
by Sheryl, Mylinh
by Robin, Parker

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
91

Liberty Automotive Service was founded by Mark Morris, a very experienced highly qualified automotive professional. Mark and his team have made a commitment to providing honest reliable automotive service to the Cummings community. This commitment was demonstrated in the feedback from their most recent customers who described this team as friendly, helpful, fair priced, and timely. This attention to detail also carries over into the work they perform on your vehicle. This RepairPal Certified shop is a full service facility but has special skills when it comes to repairing and rebuilding transmissions, a skill that isn't as common as it once was. Mark has invested in the automotive tools and computer diagnostic equipment that make Liberty Automotive Service a great place for a wide range of repairs. These repairs are backed by a nationwide 24-month / 24,000-mile parts and labor warranty on most repairs for your peace of mind, transmission warranty may vary depending on the type of repairs that are done. Early bird drop off and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet

MESSAGE FROM THE SHOP

If you're looking for a local Auto Repair shop that you can trust, consider Liberty Automotive Service. Ever since 1999, Liberty Automotive Service has been providing our friends and neighbors in Cumming with dependable, trustworthy Auto Repair services. Whether your vehicle needs a minor tune-up to a major overhaul, our trained service technicians are skilled at quickly diagnosing and pinpointing solutions to problems, which can save valuable time and money.

With close to 70 years of collective experience, we are proud to be your local Auto Repair experts. As the premier auto repair shop in Cumming, our highly trained automotive technicians take pride in all of their Auto Repair efforts.

Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced certification in Brake Repair, Engine Repair, Transmission Repair, and Auto Electrical Service. While emissions and computer controls may be one of our specialties, our reputation has been built on our ability to solve all complex mechanical issues on your vehicle bumper to bumper.

No matter your vehicle needs, our team at Liberty Automotive Service will be glad to provide trustworthy, honest, and reputable service. We are grateful to offer reliable vehicle care to Cumming residents, as well as those just driving through.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Liberty Automotive Service
I've looked n looked no coolant spots ...
Good morning. Coolant leaks can be tricky to locate. The best way to locate a leak is to perform a cooling system check. A technician adds pressure to the cooling system and looks for leaks. Some leaks are internal. This test allows us to find those leaks as well. This is a simple, quick test. After locating the leak, we can estimate the cost of the repair. Please bring the Nissan soon. Coolant leaks can result in damage to the engine left unrepaired. Give us a call. (770) 889-5605.
Liberty Automotive Service.
I have water in my engine oil, does anyone...
Good Day,
Obviously, the fluidsurgeons should not be exposed to each other. Most likely cause is bad head gasket (s). It is possible that the engine may have a bad intake manifold or gaskets. The only way to identify the problem is to have it diagnosed. We would be pleased to identify the problem and estimate repairs. Please feel free to bring the vehicle in to our shop at any time and we can correct the issue and have you on the road quickly. Thanks. Liberty Automotive Service.
Deep scratches not sure if plastic or meda...
That is a question for a body shop. Our shop is strictly mechanical. ABRA body is a good on off of Market Place Blvd. Give them a call. Thanks for thinking of us.
Inside air filter
Hello Ed,
Sorry it has taken 2 days to get back to you but we are having email problems. Your cabin filters are in front of the windshield near the front cowling, near the wipers. They sit in the fire wall outside the cabin. There are plastic covers over them. As best as I can tell from shop diagrams, there are 4 of them. I hope this was helpful.
Mark Morris
Liberty Automotive Service
(770) 889-5605

Map
Get Directions to Liberty Automotive Service
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