Lee's Auto Care
Hours of Operation
|Mon - Fri:||8:00am to 6:00pm|
|Sat:||10:00am to 4:00pm|
Message from the Shop
With over 20 years experience in auto/fleet mechanics and a graduate from one of the top schools in the industry, Wyoming Tech, LeRoy Schuchardt has work experience with Dobbs/ Goodyear, Johnny Londoff Chevrolet and many other shops in the Missouri/Illinois area.
After moving to Las Vegas, he became Lead Mechanic for AAA's Fleet Service, including tow trucks, company cars and employee vehicles.
Lee has acquired certification with ASE, GM, Nevada State Smog, and now an AAA Approved Auto Repair Facility.
Along with fair prices, honesty and integrity, LeRoy Schuchardt is FINALLY a mechanic you can trust!!.
Auto Makes We Service
|AC/Heating||Check Engine Light||Classic Car Repair/Restoration||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|AAA Member Discount||Car Pickup/Dropoff||Coffee||Early Bird Dropoff|
|Free Multi-Point Safety Inspection||Heated Waiting Room||Military Discount||Open Saturday|
|Parts/Accessories||Senior Discount||Service Guarantee||Shopping Nearby|
|Shuttle||Towing||Warranty Accepted||Wireless Internet|
Customer Reviews (4 reviews)4 Sort by: Date |
The work had been fine in the past, but the service horrible. Missed their promise THREE times & wasn't really apologetic about missing it. Seemed not to care when they wasted an entire half day that I took off of work. Tried to make amends with the owner, but he never got back to me. Hit & run place!
I just had a whole fiasco with my Audi. The car was out of warranty and had a minor oil leak that Rob over at Lee's auto care told me it was an easy fix. There were not any alerts showing on the dash board or any other known issues.Originally he quoted me a price $597 to fix the oil leak, however once I spoke with him about what "actually" needed to be done, he didn't know exactly where the leak was coming from and he just wanted to replace the entire Cam shaft instead of just ordering the seals (which was only around $30)so I paid $397 ($255 labor + parts). He told me that the car would be done within 2 business days because he had to order the parts. It took 7 full business days for him to complete the work of putting on 2 seals and gaskets which he said "came from Audi".
Two days later my engine starts sputtering and backfiring, the engine light started to blink rapidly and the car refused to accelerate while I'm driving down the street. I am due to relocate next week and was supposed to use this car to drive ACROSS COUNTRY, and now it won't even accelerate! I took it to Audi and they told me that the wrong seals and gaskets were put on the car causing problems throughout the engine, and that THE CAR IS STILL LEAKING! Also audi said that it was going to cost a another $345 for an in depth diagnostic to see what else maybe occuring. I called Lee directly and asked for my $397 back that he charged me for labor and seals and gaskets (because they were incorrect) and he told me that "we don't know we did it, get you car back from them and we'll see if its our fault". So then I asked him "Do you know how to work on Audis?" and he said "Sort of". Why should I pay Audi another $115 so that I can release the car back to you, and YOU DON'T KNOW IF YOU CAN FIX IT! I responded "Not only that, my car did not any of these issues prior to me dropping it off to you! So obviously something is wrong." So I faxed him over a copy of the diagnostic from Audi and HE STILL WON'T"T ADMIT IT. He proceeded to blame the whole thing on Audi, claiming that they must have sent him the wrong gaskets and seals and it is not his fault. So to clear up the issues of "incorrect seals and gaskets" I gave Lee my contact's number at Audi so they could compare his PO to what was on the car. Audi found that the gaskets that were ordered and put on the car were incorrect.
When I spoke to Lee he told me "when something else goes wrong you're supposed to bring the car back to us! Not go somewhere else". We will not refund the money, unless we can't fix it ourselves. I do not have another week for him to tinker with the car, I am MOVING! So now that I am in the middle of moving, I must pay Audi another $115 just to pick my car up and find a place to store it because its not functioning, I also must now spend $2000 to fly my family across country because I can't drive my car. When all he had to do was give me back at least the labor costs so that I could pay to get the car seen by Audi.
They provided excellent care for my vehicle. They diagnosed the problem and called me before repairs were done and they even tried to fix the problem without a major repair bill but it didn't work so I had to have the repair done. I got a AAA member discount which helped alot, almost $100 off the bill and my car is running great now! I would highly recommend anyone that wants an honest repair shop to go to Lee's Auto Care. I know I will be going back if needed.