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LeDoux Auto Service

(503) 305-4385
65 Verified Reviews
garyl@ledouxauto.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

3924 Commercial SE
Salem, OR 97302 USA

AUTO REPAIR EXPERIENCE

  • Gary Ledoux, Owner
  • Established 1986
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 49 Years of Car Repair Experience

LeDoux Auto Service Reviews

OVERALL RATING

65 Verified Reviews
5 stars
(43)
4 stars
(16)
3 stars
(5)
2 stars
(0)
1 star
(1)
by - Verified Customer June 21, 2017

Although I had never been to this shop before, they got my vehicle in right away (Ford dealer was 2 weeks out), diagnosed the problem, and had it repaired quickly and correctly. They suggested addressing a number of other potential issues that could cause problems in the future.

by - Verified Customer June 13, 2017

Wonderful experience. Couldn't be happier!

by - Verified Customer June 13, 2017

I trust Ledoux.

by - Verified Customer June 08, 2017

We use them for all our repairs and maintenance. They have always done well by us.

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by - Verified Customer June 08, 2017

This was our first visit and I would go back.

by - Verified Customer June 05, 2017

Satisfied with work.

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by - Verified Customer May 29, 2017

Work performed well and very timely.
Customer care was polite and professional.
Explained work performed with clarity.
Will be back and will refer others.

by - Verified Customer May 29, 2017

Quick

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by - Verified Customer May 24, 2017

Expensive but necessary repair done on time

by - Verified Customer May 21, 2017

Took in for a pre-trip check. Car broke down next day from undiagnosed issue.

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by - Verified Customer May 17, 2017

Bob is great! I come back specifically because I trust him to take care of my car and be honest with me about the repairs needed. I wish you didn't have to track the coupons and car care to pay a decent price, seems like a hassle.

by - Verified Customer May 15, 2017

Good work.

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by - Verified Customer May 14, 2017

Always friendly, goes over each repair beforehand and afterwards. Work done very quickly. Has always done great work on our vehicle. Never pressured in having to get all recommended services done, always prioritized what should be done first. Very Satisfied!

by - Verified Customer May 09, 2017

Always the best service!!

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by - Verified Customer May 09, 2017

Great experience.

by - Verified Customer April 19, 2017

Always outstanding honest service best mechanic around is you ask me.

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by - Verified Customer April 16, 2017

Thank you for a job done well.

by - Verified Customer April 11, 2017

I have been a loyal customer for over 10 years. LeDoux's did a great job with a challenging brake service. They always go the extra mile for their customers.

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by - Verified Customer March 29, 2017

Excellent.

by - Verified Customer March 28, 2017

I would recommend LeDoux anytime. The car feels safer now and that is a secure feeling. Thanks.

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by - Verified Customer March 13, 2017

Happy!

by - Verified Customer March 13, 2017

Explanations of work were clear and I appreciated that my questions were addressed professionally and completely and courteously. The attitudes of all the people whom I have spoken with are friendly happy. Thank you!

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by - Verified Customer March 08, 2017

They were very respectful and knowledgeable. The car was ready sooner than expected. They did a good job and the truck runs well now!

by - Verified Customer February 27, 2017

I have been going to your shop for years and will continue to do so. That should explain how satisfied I am, right?

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by - Verified Customer February 27, 2017

I was pleased with the courtesy and workmanship. Gary and his crew made me feel at home.

by - Verified Customer February 23, 2017

Friendly, relatively quick service. Didn't feel like 'a number', which is important to me.

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by - Verified Customer February 22, 2017

I took my truck in because it would not start, They quickly diagnosed the problem and got it back on the road.

by - Verified Customer February 19, 2017

I was happy with the service, and it ended up being less than I thought.

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by - Verified Customer February 19, 2017

Courteous and professional.

by - Verified Customer February 13, 2017

Service always top notch.

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by - Verified Customer February 12, 2017

Everyone was great and the work done was adaquate. Part was faulty and broke down, but it was replaced for free. No other issues! They were helpful and very fast!

by - Verified Customer February 09, 2017

Great job......Great price...Great service!!!

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by - Verified Customer February 06, 2017

My only complaint about LeDoux's is that they generally seem unprepared for the fact that I intend to wait at the shop for my car to be done, even though I explain this over the phone when I make the appointment. The quality of work has been top-notch as far as I can tell, and the employees are always direct and friendly.

by - Verified Customer February 05, 2017

Excellent.

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by - Verified Customer January 31, 2017

Very courteous staff. No pressure. Kept me informed.

by - Verified Customer January 24, 2017

I love the service at LeDoux Auto. I drop my car off in the morning, they give me a ride to work, call me if they recommend any additional services (replace spark plugs, filters, etc.) prior to performing the additional service. Then they pick me up at work, take me back to their office. My car repairs are done in a timely fashion without loss of time on my behalf. The service staff are very knowledgeable and give appropriate advice on what needed repairs can wait, and what repairs would be a good idea to have taken care of promptly. Very nice to work with.

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by - Verified Customer January 19, 2017

Gary has been servicing my vehicles for well over 20 years!

by - Verified Customer January 17, 2017

Good group. Great communication. Professionals.

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by - Verified Customer January 17, 2017

The work that was done was performed in a manner that was both professional and with attention to my individual requests.

by - Verified Customer April 17, 2014

They did a great job, it is hard to be perfect.

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by - Verified Customer April 16, 2014

We have been with them for years, they are honest fair on time and do good work. They give us a ride when we need it, and they also moved closer to our home making it more convenient for us but we would have continued going to them regardless.

by - Verified Customer April 16, 2014

He fixed my truck.

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by - Verified Customer April 09, 2014

It was good service. Outstanding.

by - Verified Customer April 04, 2014

No problems with them.

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by - Verified Customer March 26, 2014

I thought they did a pretty good job but I wasn't happy that they did a diagnostic a couple times over.

by - Verified Customer March 24, 2014

Good service and it was quick too.

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by March 20, 2014

They do a good job and I feel like they do not do unnecessary things. They are pleasant to work with and they are knowledgeable.

by - Verified Customer March 18, 2014

They came out and did the service they said at the price they set and in the time they gave us, they are nice people.

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by - Verified Customer March 13, 2014

After I had my auto service I recommended them to someone else.

by - Verified Customer February 20, 2014

It was just straight up honest service.

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by - Verified Customer February 14, 2014

They have been my mechanics for years and they do really good work.

by - Verified Customer February 13, 2014

Their service was outstanding and lived up to their reputation.

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by - Verified Customer February 07, 2014

I trust them and they are my close personal friends.

by - Verified Customer January 24, 2014

I like the way they treat me.

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by - Verified Customer January 14, 2014

They are not my primary mechanics, they did good service and their prices are a little high for their services but they have lots of skill and good folks, and I will return in the future, plus they are close to my home.

by - Verified Customer January 10, 2014

They have gotten really expensive, we sent our Lexus in and they ripped the leather in it and charged us for the repair.

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by January 10, 2014

I like their customer service and automatic scheduling. Satisfied with the repair and good marketing coupon.

by January 10, 2014

We have been going there for close to 20-25 years and we trust them, trust is the most important thing for a mechanics shop.

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by - Verified Customer January 09, 2014

Excellent customer service and satisfaction of repair, the service was done in a timely manner.

by - Verified Customer January 08, 2014

They did very well and I am very satisfied and they did a good job.

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by - Verified Customer January 04, 2014

He got me right in, and got it fixed right away so that I didn't have to wait.

by - Verified Customer January 03, 2014

I have always felt I was treated very fairly, being a woman we supposedly don't know as much about our cars.

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by - Verified Customer January 02, 2014

The work they do on my car is excellent, last year when my mom was dying my headlight went out and they installed a new one for free, they are very kind. The is done quickly, not over priced and they get your car back to you as soon as possible.

2 verified customers did not leave comments but provided these ratings:
by Tom
by Bill

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Ledoux Auto Service was established in 1986, and has been providing the community of Salem with great automotive service ever since. This team of very experienced ASE Certified professionals is capable and equipped to handle most service and repairs that come through their door. These repairs can range from minor and major mechanical repairs to check engine light and electrical diagnosis and repair. Repairs performed are backed by a 24-month / 24,000-mile warranty. Our review of their most recent customers revealed a team that works hard to provide the best customer service possible. This team was described as knowledgeable, fair, quick, and honest. For your convenience a local shuttle, loaner cars, rental vehicles, early bird drop off, and a clean comfortable waiting area with wireless internet are available.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Loaner Car
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Here at Ledoux's Auto Service & Repair in Salem, we specialize in quality Auto Repair. As the premier auto specialty shop in the area, our highly-trained automotive mechanics take pride in their Muffler Repair efforts. Each and every one of our reliable specialists undergoes extensive automotive repair training, including advanced Radiator Repair certification.

The owners and maintenance experts at Ledoux's Auto Service & Repair have been honored to serve Salem for the past 26 years. While Wheel Alignments may be one of our specialties, our time-honored reputation for Wheel Balancing is also of importance. The automotive experts at Ledoux's Auto Service & Repair have earned renown in Salem and beyond.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to LeDoux Auto Service
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