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Lake Arbor Automotive & Truck

(303) 586-3393
34 Verified Reviews
servicemanager@lakearborauto.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed

ADDRESS

9146 Marshall Place
Westminster, CO 80031 USA

AUTO REPAIR EXPERIENCE

  • Dana TePoel, Owner
  • Established 1992
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 95 Years of Car Repair Experience

Lake Arbor Automotive & Truck Reviews

OVERALL RATING

34 Verified Reviews
5 stars
(28)
4 stars
(5)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer August 23, 2012

This company is fair, reasonably priced and honest.

by - Verified Customer August 23, 2012

Brought truck in for oil change and emissions. got there and emissions test had not been done so had to wait an extra half hour.

Reply from Lake Arbor Automotive & Truck – by Daaad October 22, 2012

Oops! I sounds like we had a communication breakdown on this one. Thank you for your feedback. We have made a procedural change as a result. This shouldn't happen on you next visit.
Dana TePoel(owner)

by August 23, 2012

In the past, I've had excellent service. This time was not so excellent. But I guess there's always going to be that one time things don't go exactly right. I still plan to return to them in the future.

Reply from Lake Arbor Automotive & Truck – by Daaad October 22, 2012

Hi, This is Dana...the owner. Please contact me at your earliest convenience to let me know what happened. It is important that we learn from our mistakes. My number is 303-426-4764

by August 23, 2012

They are very professional, very well trained. There are several certificates on the board. Their mechanics are very knowledgeable, they know what they're doing. They're right on top of everything. They communicated very well with me while they were working on my truck so I knew what was going on. I wish there was better parking over there, it's hard to find a place to park.

Reply from Lake Arbor Automotive & Truck – by Daaad October 22, 2012

Thank you for your kind words! We have established a parking arrangement with our neighbor Steve( His company is Save our Soles. He manufactures bicycle socks and has some extra spaces as he has no retail customers) I recycle his manufacturing oil and loan him my bobcat and he let's us park the overflow on those overwhelming days. It has eased things considerably.
Thanks again, Dana TePoel(owner)

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by - Verified Customer August 22, 2012

Great people and great service

by - Verified Customer August 22, 2012

I own 4 automobiles and Lake Arbor takes care of 3 of them. I have been coming to Lake Arbor for many years and they have my complete trust and respect when it comes to Auto Care. They are professional, knowledgeable and friendly each and every time. I would best describe Lake Arbor as Consistent in Professional Customer Service.

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by - Verified Customer August 16, 2012

Very satisfied with the quality of work performed on my 2000 Suburban. I was never pressured into purchasing more service than what I went in for. Great group of people to do business with.

by August 13, 2012

Very satisfied.

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by - Verified Customer August 07, 2012

Lake Arbor has always been very honest about the repairs that need to be done. They also let me know when something can wait to be repaired.

by - Verified Customer August 02, 2012

Lake Arbor is the only shop I will take my car to. They have done everything they said they would do at a fair price.

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by - Verified Customer August 01, 2012

A professional, clean repair facility.

by - Verified Customer August 01, 2012

Lake Arbor Auto employees are friendly, yet professional. We trust them and have recommended them many times to friends.

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by - Verified Customer July 30, 2012

Great group of people working there and the loaner vehicles are convenient for those on the run.

by - Verified Customer July 25, 2012

The work is always done by the quoted time & usually sooner.

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by July 24, 2012

The staff is honest and courteous.

by - Verified Customer July 24, 2012

Lake Arbor Automotive has been servicing my car and truck for years. I have never been anything less than completely satisfied. The staff is a pleasure to work with, and they will have my business for a long time.

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by - Verified Customer July 18, 2012

Wonderfull place, Great technicians and Advisors.

by - Verified Customer July 16, 2012

GOOD SHOP!

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by July 16, 2012

Over the course of 15+ years, I and various members of my family have consistently received excellent service with very fair pricing at Lake Arbor Automotive. I have never been pressured to authorize an "extra" repair. On the rare occasion when I was dissatisfied with a service or repair, the issue was promptly attended to without argument or hassle. Do yourself a favor and give them a try; you won't regret it.

by - Verified Customer June 28, 2012

The people make the business. I have always had a good experience.

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by - Verified Customer June 26, 2012

Great service!!!!!!!!!

by June 24, 2012

Very frienly service. Vehicle ready on time.

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by - Verified Customer June 19, 2012

I've been doing business with them for almost 20 years with no complaints. I'm very, very happy.

by - Verified Customer June 17, 2012

Outstanding!

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by - Verified Customer June 14, 2012

The staff is always knowlegeable and courteous. I have used Lake Arbor Automotive for years and when I have automotive issues I don't want to tackle myself, I feel confident in their work and professioinalism.

by - Verified Customer June 10, 2012

Lake Arbor Auto and Truck is the only place we would ever take our vehicles for maint.

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by - Verified Customer May 31, 2012

Very Friendly, helpful and professional

by May 31, 2012

I love their honesty about repairs. the price seems fair and they're thorough with explaining the whole process. I'm very lucky to have found them. :)

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by - Verified Customer May 30, 2012

All their work was good.

by - Verified Customer May 29, 2012

Extremely knowledgeable and professional staff, always a pleasant experience and easy on the pocket book when taking any of our cars to this shop. Have been using these people for over 10 years for my Diesel Repairs, Auto Emissions & Repairs, Thanks Lake Arbor!!! Dan & Mary Ann Pace

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by - Verified Customer May 10, 2012

Great service

by - Verified Customer May 09, 2012

Probably the best shop I have ever done business with

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by - Verified Customer May 06, 2012

Fantastic shop!!! I recommend them all the time!

by - Verified Customer April 29, 2012

It is nice to know you are not being ripped off. They even offered to delay some of the repairs and only do what was absolutely necessary if the cost was too much at the time.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
96

Lake Arbor Automotive & Truck has everything we are looking for in a certified shop. We were very impressed by their integrity and ethics, as evidenced by their 2011 Golden Ethics Award and their 2012 Bill Daniels Ethics in Business Award. We were delighted to find their owner, Dana TePoel, has over 20 years of experience in the auto industry. This ASE Blue Seal shop (of which there are only about 1500 nationwide) is also AAA and BBB accredited, and provides state emissions testing. They have been serving the Westminster, CO area since 1992.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

When you bring your vehicle to Lake Arbor Automotive, you can be assured you will get the highest quality work for a fair price. We have state-of-the-art equipment and extremely qualified staff. Whatever make or model, we have the experience to get you the result you need. And, we offer the broadest range of repairs and services so there is no need for you, your family, friends, or colleagues to go anywhere else. We want to be your one-stop automotive repair and service shop.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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