This company is fair, reasonably priced and honest.
Brought truck in for oil change and emissions. got there and emissions test had not been done so had to wait an extra half hour.
Oops! I sounds like we had a communication breakdown on this one. Thank you for your feedback. We have made a procedural change as a result. This shouldn't happen on you next visit.
In the past, I've had excellent service. This time was not so excellent. But I guess there's always going to be that one time things don't go exactly right. I still plan to return to them in the future.
Hi, This is Dana...the owner. Please contact me at your earliest convenience to let me know what happened. It is important that we learn from our mistakes. My number is 303-426-4764
They are very professional, very well trained. There are several certificates on the board. Their mechanics are very knowledgeable, they know what they're doing. They're right on top of everything. They communicated very well with me while they were working on my truck so I knew what was going on. I wish there was better parking over there, it's hard to find a place to park.
Thank you for your kind words! We have established a parking arrangement with our neighbor Steve( His company is Save our Soles. He manufactures bicycle socks and has some extra spaces as he has no retail customers) I recycle his manufacturing oil and loan him my bobcat and he let's us park the overflow on those overwhelming days. It has eased things considerably.
Thanks again, Dana TePoel(owner)
Great people and great service
I own 4 automobiles and Lake Arbor takes care of 3 of them. I have been coming to Lake Arbor for many years and they have my complete trust and respect when it comes to Auto Care. They are professional, knowledgeable and friendly each and every time. I would best describe Lake Arbor as Consistent in Professional Customer Service.
Very satisfied with the quality of work performed on my 2000 Suburban. I was never pressured into purchasing more service than what I went in for. Great group of people to do business with.
Lake Arbor has always been very honest about the repairs that need to be done. They also let me know when something can wait to be repaired.
Lake Arbor is the only shop I will take my car to. They have done everything they said they would do at a fair price.
A professional, clean repair facility.
Lake Arbor Auto employees are friendly, yet professional. We trust them and have recommended them many times to friends.
Great group of people working there and the loaner vehicles are convenient for those on the run.
The work is always done by the quoted time & usually sooner.
The staff is honest and courteous.
Lake Arbor Automotive has been servicing my car and truck for years. I have never been anything less than completely satisfied. The staff is a pleasure to work with, and they will have my business for a long time.
Wonderfull place, Great technicians and Advisors.
Over the course of 15+ years, I and various members of my family have consistently received excellent service with very fair pricing at Lake Arbor Automotive. I have never been pressured to authorize an "extra" repair. On the rare occasion when I was dissatisfied with a service or repair, the issue was promptly attended to without argument or hassle. Do yourself a favor and give them a try; you won't regret it.
The people make the business. I have always had a good experience.
Very frienly service. Vehicle ready on time.
I've been doing business with them for almost 20 years with no complaints. I'm very, very happy.
The staff is always knowlegeable and courteous. I have used Lake Arbor Automotive for years and when I have automotive issues I don't want to tackle myself, I feel confident in their work and professioinalism.
Lake Arbor Auto and Truck is the only place we would ever take our vehicles for maint.
Very Friendly, helpful and professional
I love their honesty about repairs. the price seems fair and they're thorough with explaining the whole process. I'm very lucky to have found them. :)
All their work was good.
Extremely knowledgeable and professional staff, always a pleasant experience and easy on the pocket book when taking any of our cars to this shop. Have been using these people for over 10 years for my Diesel Repairs, Auto Emissions & Repairs, Thanks Lake Arbor!!! Dan & Mary Ann Pace
Probably the best shop I have ever done business with
Fantastic shop!!! I recommend them all the time!
It is nice to know you are not being ripped off. They even offered to delay some of the repairs and only do what was absolutely necessary if the cost was too much at the time.