Close

Kenneth's Complete Car Care

(281) 612-7885
38 Verified Reviews

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 6:00pm
S
Closed

ADDRESS

1900 Northpark Dr
Kingwood, TX 77339 USA

AUTO REPAIR EXPERIENCE

  • Michael Shannon, Manager
  • Established 1976
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 82 Years of Car Repair Experience

Kenneth's Complete Car Care Reviews

OVERALL RATING

38 Verified Reviews
5 stars
(17)
4 stars
(10)
3 stars
(5)
2 stars
(1)
1 star
(5)
by - Verified Customer October 25, 2017

The staff at Kenneth's Car Care are thoughtful, quick, efficient, and respectful.

by - Verified Customer October 24, 2017

Jarod and James did an exceptional job. An example of the gold standard in the automotive repair.

by - Verified Customer October 22, 2017

Great service.

by - Verified Customer October 19, 2017

Work was completed promptly at a fair price with a warranty very pleased with repair results.

+ Show more reviews
by - Verified Customer October 16, 2017

Kenneth's car care are very professional and look out for the customers safety.

by - Verified Customer October 12, 2017

Always a pleasure!

+ Show more reviews
by - Verified Customer October 12, 2017

Excellent shop, great people, huge skillset, honest!

by - Verified Customer October 11, 2017

Great service!

+ Show more reviews
by - Verified Customer October 09, 2017

Every time but the last I have brought my vehicle in and the problem was resolved. This time I asked they check my brakes because they were making sounds. They said they need to re-seat them but it appears that didn't solve the issue. That is the only occurrence that has happened. They didn't charge me so it's fine. I will have them check next time around.

by - Verified Customer September 28, 2017

Very satisfied with the service.

+ Show more reviews
by - Verified Customer September 27, 2017

I took a used car (that I was thinking of purchasing) to Kenneth's, for them to check out, to tell me if everything was ok on it. They found $4000 worth of things wrong with it. Needless to say, I did not purchase the car. The dealership was not happy that I had it checked out. Kenneth's saved me a lot of money in the long run.

by - Verified Customer September 26, 2017

Great service. No games.

+ Show more reviews
by - Verified Customer September 21, 2017

The job was completed to my satisfaction and within the time promised.

by - Verified Customer September 17, 2017

Punctual service.

+ Show more reviews
by - Verified Customer September 12, 2017

The shop takes a long time to diagnose your car, and I think the labor rate is too high.

by - Verified Customer September 10, 2017

A friendly shop that truly respects and cares about their customers. They give you the information and you make the decision on your repair(s). Not the least expensive but definitely fair pricing and a great warranty on their work.

+ Show more reviews
by - Verified Customer September 07, 2017

Great service at reasonable prices.

by - Verified Customer September 05, 2017

They didn't fix the problem.

+ Show more reviews
by - Verified Customer August 24, 2017

Quasi-fixed my problem and then broke other things and didn't tell me. I am just now figuring it out.

by - Verified Customer August 17, 2017

Work completed in a fast and professional manner.

+ Show more reviews
by - Verified Customer August 17, 2017

They get it right the first time. I have never had to bring a vehicle back to them.

by - Verified Customer August 08, 2017

Excellent service. Friendly people. They have been in the neighborhood for many years.

+ Show more reviews
by - Verified Customer August 07, 2017

Great.

by - Verified Customer August 02, 2017

Good prompt service at reasonable price. The did exactly what I ordered did not find any additional problems to repair, like a lot of repair shops or dealers do.

+ Show more reviews
by - Verified Customer August 01, 2017

Inexperienced people in the shop broke spark plug twice.

by - Verified Customer July 30, 2017

Good follow up. Good repair. Reasonable prices.

+ Show more reviews
by - Verified Customer July 27, 2017

They were not able to fix the problem. Took car to a shop down the road and determined the problem and minimal work was needed.

by - Verified Customer July 16, 2017

I am a new customer at Kenneth's, but so far I'm happy with the service.

+ Show more reviews
by - Verified Customer June 25, 2017

Quality work and affordable.

by - Verified Customer June 22, 2017

Professional service and great craftsmanship.

+ Show more reviews
by - Verified Customer June 15, 2017

Bryan and Craig in the body shop are awesome! My son's truck had EXTENSIVE damage and it now looks brand new!

by - Verified Customer June 12, 2017

My opinion is based on a series of several recent experiences at this shop. I brought my car in to have the brakes worked on. Over the course of at least four visits, much work was done, and in the end, the brakes were no better than when I started. Each visit was supposed to correct the noise the brakes were making, and after each visit the brakes were still noisy. I was charged for two of these visits, but the problem remained unresolved. My final visit to the shop was for a simple inspection, which was completed satisfactorily. In the comments on my receipt, though, was a mention that I should come in to see about the noise the brakes were making!

+ Show more reviews
by - Verified Customer June 11, 2017

Very dependable.

by - Verified Customer June 01, 2017

Repairs done timely and accurately.

+ Show more reviews
by - Verified Customer May 25, 2017

Excellent.

by - Verified Customer May 24, 2017

Really did not get the impression they appreciated my business like I have been made to feel at other shops. Could have been that they were awfully busy and maybe a bit understaffed.

+ Show more reviews
by - Verified Customer May 15, 2017

Terrible experience. I brought my wife's car along with a very specific diagnosis of the problem (vehicle codes and all). I asked if they did a step by step troubleshooting process and they said they did. Except, they did step 1 and 3 more steps after they found the problem on step 1. Then they tried to charge me $60 for a gas cap that retails for $30. Also, they didn't even fix the problem. My wife's car still has the problem and I'm out $200. I will never give this company my business again.

by - Verified Customer May 08, 2017

I had been a customer for at least 5 years or more. I had an oil leak through 3 oil changes spaced out between 9 months.They charged me $1,989.00 for a fan assembly that rattles and vibrates so loud it hurts my ears. I can't drive over 50 mph for too long. I was charged for 3 coolant flushes within the $1,989 transaction. Mike said "Europen cars are so difficult to work on. We had your car tilted up on racks to get bubbles out of the coolant. We had to call another mechanic who works on Volkswagens to figure out the problem. He suggested the fan assembly. We worked on other customers cars first since we became so frustrated with yours." Then they asked me to please return the rental car first thing in the morning so to not accrue more charges. I arrived right when they opened, apparently before some late arriving employees. I had to wait on the late arrivals to cash out my bill. They then charged my card before showing me an itemized list of the charges. Then they misplaced my keys and randomly started holding up other customers keys asking "are these yours, are these, what about these?" They had to shuttle me back to work promising to deliver my vehicle once they locate my keys. It was delivered several hours later. I will never go back.

+ Show more reviews

RepairPal Scorecard
89
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
89
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
88
CUSTOMER AMENITIES
93

Kenneth's Complete Car Care was established in 1976 and has been providing Kingwood and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a very experienced team with an excellent mix of ongoing training and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “great”, “professional”, “honest”, “dependable”, and “awesome”. A local shuttle service, rental cars, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Kenneth's Complete Car Care