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Jim's Automotive

(505) 273-2873
32 Verified Reviews
jimsauto4@swcp.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:00pm
S
Closed

ADDRESS

4401 Lead Ave SE
Albuquerque, NM 87108 USA

AUTO REPAIR EXPERIENCE

  • Jim Maddox, Owner
  • Established 1986
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • Established 1986

Jim's Automotive Reviews

OVERALL RATING

32 Verified Reviews
5 stars
(27)
4 stars
(4)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer June 05, 2015

They are always honest and forthright.

by - Verified Customer June 01, 2015

The service is extremely professional at Jim's Automotive.

by - Verified Customer May 20, 2015

Good service, respectful employees.

by - Verified Customer May 14, 2015

If you want a team of honest experts taking care of your vehicles, go to Jim's. I've had nothing but excellent experience whether its a routine job or something unusual, and whether I bring them my 1987 Land Cruiser, my 2009 Audi A3, or my very odd little ZENN electric car. Everyone at Jim's is extremely capable and "game."

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by May 12, 2015

Excellent service, quick repair, great rates.

by - Verified Customer May 04, 2015

I have a long and good history of their service.

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by - Verified Customer May 02, 2015

Your service is professional, reliable, honest.

by - Verified Customer April 30, 2015

The work was done well, the price was right and they're nice guys.

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by - Verified Customer April 26, 2015

Pricey, but a good job.

by - Verified Customer March 31, 2015

They have a mechanic that specializes in hybrid cars. He does excellent work.

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by March 23, 2015

I like the quality of their services.

by - Verified Customer March 21, 2015

I have been to Jim's many times. They have always provided professional, excellent and timely service.

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by - Verified Customer March 17, 2015

They are honest, do good work, and warranty it for a year.

by - Verified Customer February 27, 2015

They were very honest in letting me know what work needed to be done and what didn't.

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by - Verified Customer February 23, 2015

Incredibly helpful staff.

by - Verified Customer August 27, 2012

I would say that they are prompt, knowledgeable, courteous and extremely caring.

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by - Verified Customer August 22, 2012

I would definitely recommend them.

by - Verified Customer August 20, 2012

Been going to Jim's since 1987 and been going since. I wouldn't go anywhere else.

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by August 20, 2012

I was very pleased. They provided me with what I requested, and I will be going back to them again.

by - Verified Customer August 20, 2012

They have always done a good job. I really like the mechanics. They are really intelligent and they treat me like I'm intelligent.

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by - Verified Customer August 20, 2012

I'm very pleased to go to an independent place, and they are very professional.

by - Verified Customer August 20, 2012

I think they are really professional, and they did a good job.

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by - Verified Customer August 15, 2012

Actually I have been going to Jim's Automotive for at least fifteen years, and they are extremely knowledgeable. They fix the car the first time. If there is any problem, they take care of it, but I've never had a problem. They are very fair. They are very accommodating. It is a good repair experience. I do recommend them to anyone that needs automotive service. I actually recommended them to a lady that I knew. She was a receptionist. She actually had an older car, and had been having trouble finding someone to even find what the problem was. She took it in to Jim's, they fixed it, and she was happy as a clam.

by August 15, 2012

The staff there is very professional, very knowledgeable, and they deliver.

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by August 15, 2012

It was a breath of fresh air.

by - Verified Customer August 15, 2012

They have a good service, other than the service being a little bit late. Overall it was good service, and I'd recommend them to just about anybody.

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by - Verified Customer August 13, 2012

The problem they are working on now is a unique situation on a older car, and they have been working very hard to complete this repair and upgrade.

by - Verified Customer August 09, 2012

I think the staff were very professional, and they communicated very well what they found and what steps were needed for the repair. I would say that I had a really great experience.

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by August 03, 2012

I was very pleased with the quality of work, the attitude of the people working at the shop, and the price they gave me.

by - Verified Customer August 01, 2012

I like them. I can call them in the morning, and they'll tell me to take it that very day, and they'll have it ready that very day. They are really friendly there. They already know me by name. For me, they are in a convenient location.

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by - Verified Customer July 26, 2012

Overall they were just very helpful. I couldn't afford the repairs that I needed, so I couldn't get my car fixed. I'm confident that If I had the money, it would have been a good repair. There was one associate, his name was Mike, and he was helpful in trying to help me find another vehicle - a used vehicle. He told me where to look for another vehicle that would cost about as much as the repair. Overall, I was really happy, and if I need something else, I'm more than likely to go there first.

by - Verified Customer July 20, 2012

Very pleased with the work. The people were very friendly, and we were all pleased with everything - the whole experience.

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Jim's Automotive has been a trusted source of auto repairs in Albuquerque since 1987. Jim has surrounded himself with a highly qualified team (the technicians alone have over 150 years of combined experience), most of whom are ASE certified. In fact, this shop has the honor of receiving the ASE Blue Seal of Excellence, one of only about 1,500 shops nationwide. Perhaps Jim says it best: "I ensure that our customers receive high quality work by employing high quality people." Their tooling and diagnostic equipment is state of the art so that vehicles are fixed right the first time. Their NPS score of 87 puts them among the best of all Certified shops.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • NAPA

MESSAGE FROM THE SHOP

Jim's Automotive in Albuquerque NM is a Repair Pal "Top shop"! AAA approved, NAPA AutoCare Center, Bosch Authorized, ASE Blue Seal and an AC/DC certified Hybrid repair facility specializing in Toyota Hybrids.
There is something special about doing business with an owner-operated auto repair shop. The service is a higher level of personal quality; we care about our customers! However, beyond our commitment to courtesy and honesty, our extensive knowledge in automobiles is unmatched. We work with the latest technologies but we still prefer to do business the old fashioned way...."Fair and Square."
Established in 1976 and at the same Nob Hill district location for 30 years! BBB member as many years. Jim is currently President of the local chapter of ASA CNM (Automobile Service Association of Central NM.) he serves on the ASA Consumer Advisory Board as well and is currently V.P. of the NAPA AutoCare Group of NM. Jim has been awarded 2017 NAPA/ASE technician of the Year!

MAKES WE SERVE

  • Acura
  • Buick
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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