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Jeff's Mercedes Auto Service

(310) 340-0854
28 Verified Reviews

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

11568 W Pico Blvd
Los Angeles, CA 90065 USA

AUTO REPAIR EXPERIENCE

  • Jeff Jardine, Owner
  • Established 1989
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience

Jeff's Mercedes Auto Service Reviews

OVERALL RATING

28 Verified Reviews
5 stars
(20)
4 stars
(6)
3 stars
(1)
2 stars
(0)
1 star
(1)
by - Verified Customer April 27, 2017

Both Louie and Jeff really take their time to explain what needs to be done and why. Moreover, I see that their mechanics take the extra time and trouble to really diagnose the car and bring out whatever is non-optimum. Pricing though not inexpensive is far better than the dealer. So the combination of real human touch, thorough and caring customer service, combined with great expertise and real knowledge of the car plus all staff (mechanics, managers, etc...) are all in the same vibe of care and expertise, make Jeff's Mercedes a truly unusual, unique and extremely professional garage with a real human touch.

by - Verified Customer April 22, 2017

Jeff and Louie are awesome, they always take care of me and my car!

by - Verified Customer April 18, 2017

Just organized & nice job. Thank you.

by - Verified Customer April 18, 2017

Excellent service. Also have great Communications with the customer on repairs. Thank you.

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by - Verified Customer April 16, 2017

Louie is the best, very knowledgeable about his services.

by - Verified Customer April 14, 2017

ALL PRO ALL THE TIME! THEY CARE ABOUT YOU AND YOUR CAR!

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by - Verified Customer April 14, 2017

This shop has been nothing but professional, courteous, and to the point.

by - Verified Customer April 09, 2017

Great experience ... they fixed the problem on time and at a reasonable fee, friendly and understandable services.

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by - Verified Customer April 08, 2017

Very timely repairs, they make suggestions about issues that might be coming up with your car.

by - Verified Customer April 04, 2017

Good experience!

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by - Verified Customer March 26, 2017

Great.

by - Verified Customer March 20, 2017

As always service was prompt, friendly and efficient.

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by - Verified Customer March 15, 2017

Top notch service all around. Have never experienced better, anywhere. You feel totally taken care of.

by - Verified Customer March 14, 2017

It was fast, complete, and reasonably priced.

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by - Verified Customer February 26, 2017

Smooth, asked for a ride, Louie called a Uber and billed me 5 bucks. Thought it would be free.

by - Verified Customer February 20, 2017

Excellent, responsive, and thoughtful.

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by - Verified Customer February 18, 2017

First, you don't feel like you just walked into an auto shop when walking through the doors. More like an oasis in the chaos of Los Angeles. Second, he took care of everything and made it a seem less experience with quality work that 10 K miles later is still solid. Love this place.

by - Verified Customer February 12, 2017

Friendly, competent, honest people.

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by - Verified Customer February 08, 2017

Trusted their diagnosis of the problem, spent a great deal of money for them to fix the problem, yet it was not repaired. When questioned, the owner tried to explain away the noise that I had asked them to repair as insignificant and claimed that I apparently have some sort of super hearing because it's somehow undetectable to anyone at their shop.

by - Verified Customer February 01, 2017

GOOD.

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by - Verified Customer January 28, 2017

Good service, helpful people, reasonable prices.

by - Verified Customer January 16, 2017

Very Professional.

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by - Verified Customer January 14, 2017

Excellent!

by - Verified Customer January 11, 2017

Always great.

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by - Verified Customer January 09, 2017

Pros. Fair price. Solid communication.

by - Verified Customer January 02, 2017

I was completely satisfied during my last experience, same as I was after all my visits.

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by - Verified Customer December 19, 2016

Always friendly and provide excellent service!

by - Verified Customer November 09, 2016

Went in as a first time customer. I needed a few bulbs replaced. They did it without charge. They have my loyalty.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
96

Jeff's Mercedes Auto Service has been serving the Los Angeles area since 1989. Over the years they have developed a loyal following of satisfied customers who described this shop to us as "knowledgeable”, “awesome”, “friendly”, “honest” and "professional". This shop features a team of experienced and well-trained technicians who specialize in the service and repair of Mercedes-Benz models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASCCA

MAKES WE SERVE

  • Mercedes-Benz

Map
Get Directions to Jeff's Mercedes Auto Service

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