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Jeep Grand Cherokee Recall 13V175000

The Transfer Case may Shift into Neutral Unexpectedly

Recall Details

The 4-wheel drive transfer case can direct engine power to the rear wheels only, all four wheels, or in its neutral position, non at all. These vehicles are being recalled because the transfer case can shift into its neutral position without warning. If this were to occur, engine power would not reach any of the drive wheels and the vehicle could not move under its own power. Dealers will reprogram the final drive controller which governs the transfer case to correct this concern.

Our Quick Take

An electrical concern can cause the 4-wheel drive transfer case to shift into neutral without warning.

What Should You Do?

Chrysler will notifying owners of affected vehicles during June 2013. If you experience problems with the transfer case shifting, or you don't receive notification and you feel you should have please contact your dealer. They may ask for your vehicle identification number (VIN), so please have it handy when you call. The Chrysler recall number is N23.

Drive Train, May 7, 2013

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
May 7, 2013
NHTSA Action Number
N/A
Potential Number of Units Affected
295,345
NHTSA CAMPAIGN ID Number
13V175000
Component
ELECTRICAL SYSTEM , POWER TRAIN

Summary
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence
A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Remedy
Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall is expected to begin in June 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Recall data provided by the National Highway Traffic Safety Administration