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Jeep Grand Cherokee Recall 01V288000

Chrysler Recalls Certain 2002 SUVs Because the Instrument Cluster May Stop Working

Recall Details

Chrysler is recalling certain 2002 PT Cruiser and Jeep Grand Cherokee models because the instrument cluster could become inoperative. The majority of cluster functions will stop working if this occurs. Dealers will upgrade the cluster software to correct this concern.

Electrical & Lights, October 8, 2001

Original Recall from the NHTSA

Model Year(s)
Manufacturer's Report Date
October 8, 2001
NHTSA Action Number
N/A
Potential Number of Units Affected
43,000
NHTSA CAMPAIGN ID Number
01V288000
Component
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Summary
VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence
DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
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Recall data provided by the National Highway Traffic Safety Administration