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Jay's Auto Repair

(715) 598-9269
91 Verified Reviews
jaysautorepair@frontier.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

1323 Schofield Ave
Schofield, WI 54476 USA

AUTO REPAIR EXPERIENCE

  • Jay Alfsen, Owner
  • Established 1987
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 32 Years of Car Repair Experience

Jay's Auto Repair Reviews

OVERALL RATING

91 Verified Reviews
5 stars
(52)
4 stars
(21)
3 stars
(10)
2 stars
(3)
1 star
(5)
by - Verified Customer September 25, 2017

The work was done in a timely manner and everything was explained to me satisfactorily.

by - Verified Customer September 18, 2017

The technology side of information is great. Being old school talking on the phone would be even better.

by - Verified Customer September 11, 2017

Excellent, fast service. Very accomindating and all around great comstomer service. Highly recommeneded.

by - Verified Customer August 29, 2017

Glad I found these local guys to work on my BMW and other high end vehicles.

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by - Verified Customer August 21, 2017

Great job

by - Verified Customer August 21, 2017

They explained what was going to be done. No hidden cost

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by - Verified Customer August 21, 2017

thought it was a little pricey and wasnt told they would do a complete check up of my vehicle and charge $89.

by - Verified Customer August 17, 2017

I have had multiple jobs performed at Jay's Auto Repair. I am satisfied with their work.

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by - Verified Customer August 15, 2017

thanks for the help

by - Verified Customer August 07, 2017

Best service, that I have had in my 62 years.

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by - Verified Customer August 03, 2017

Jay and the staff were fantastic to work with. They provided great customer service, explained everything, and didn't pressure me to make additional repairs.

by - Verified Customer July 27, 2017

Excellent

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by - Verified Customer July 25, 2017

They were incredibly helpful and even did additional things for no cost that was incredibly helpful. They did a full inspection of my car and gave me the priorities at of items that need to be fixed, as well as the prices for when I'm ready to fix them.

by - Verified Customer July 10, 2017

Very impressed with expertise of staff as well as prompt and courteous service!

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by - Verified Customer July 04, 2017

I have had great experience with Jay and the team taking care of my BMW, TY!

by - Verified Customer June 29, 2017

I was very happy with everything.

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by - Verified Customer June 25, 2017

Jay was very helpful and went out of his way to work with my warranty company.

by - Verified Customer June 14, 2017

Was referred by a family member that enjoys them and I do as well.

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by - Verified Customer June 14, 2017

Clean shop, sharp mechanics, thorough to a fault.

by - Verified Customer June 13, 2017

Very kind, and great customer service. Very prompt and informative on all.

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by - Verified Customer June 08, 2017

Thank you! I recommend your shop whenever I can!

by - Verified Customer June 07, 2017

I was impressed with the detail the shop provided as to what needs to be done to my car. Surprised and pleased that my second oil change will be free!

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by - Verified Customer June 01, 2017

Jay's always clearly explains what my car needs to keep it running well. It is good work at a fair price, and great customer service! Thanks, Jay!

by - Verified Customer June 01, 2017

Treated fairly with dignity & respect, will go no place else...

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by - Verified Customer May 30, 2017

My problems were fixed in a timely manner, friendly and honest staff, and great service!

by - Verified Customer May 16, 2017

Work was done in a timely fashion; we were kept apprised of the status; customer service was excellent.

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by - Verified Customer May 08, 2017

Loved it,straight forward people thank you

by - Verified Customer April 17, 2017

They exceeded my expectations- thorough, knowledgeable & prepared with manufacturer' recommended products.

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by - Verified Customer February 19, 2017

Service was good.

by - Verified Customer February 12, 2017

Jay is a class act.

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by - Verified Customer February 08, 2017

I took my vehicle in for a check on a repair that was done last summer because I found an oil leak. Jay checked it and found the part had been defective. He immediately replaced the part free of charge and showed me what was done. He explained why there was a defect in the part.

by - Verified Customer January 26, 2017

First time customer. Great service

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by - Verified Customer January 24, 2017

They treated me professionally and politely. They did not pressure you into making any repairs, just politely recommend items after inspecting the car. They are the only ones in Wausau that handle BMW.

by - Verified Customer January 17, 2017

Missing John who knows my 'beast' like an old friend. Thank you guys!

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by - Verified Customer January 12, 2017

Best shop in Wausau!

by - Verified Customer December 29, 2016

The professionalism was outstanding, Trent is a very good at his job. I also was very impressed that the mechanic made an adjustment to my expedition on his own that really made a difference for us. Thank you

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by - Verified Customer December 14, 2016

Very satisfied with service at Jay's Auto. We will continue to have our vehicles serviced here.

by - Verified Customer November 30, 2016

Great repair job. Took time to get parts.

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by - Verified Customer November 22, 2016

Fast. Friendly and efficient.

by - Verified Customer November 17, 2016

They do a good job keeping you updated with car issues.

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by - Verified Customer November 01, 2016

Great.

by - Verified Customer September 15, 2016

Very friendly staff, work done in a timely manner, kept me in the loop every step of the repair- overall, great shop!

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by - Verified Customer September 13, 2016

Everything went smoothly.

by - Verified Customer August 31, 2016

Very friendly. Explained all of the work performed.

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by - Verified Customer September 24, 2015

They are very knowledgeable and they are very sterile with their explanations, and they seemed to be reasonably priced.

by - Verified Customer September 21, 2015

They do good work.

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by - Verified Customer September 21, 2015

I like the work that is done at Jays but my wife and I are not fans of Chris. We feel he is very pushy, and talks to much about things no one cares about.

by September 17, 2015

I think they did a good job, they found a problem with the car and I would recommend them.

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by - Verified Customer September 16, 2015

Fast, efficient, competent, and friendly service.

by - Verified Customer September 15, 2015

They have always treated me well in the past, they have always been up front, and they have always been able to work with me on repairs.

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by - Verified Customer September 15, 2015

I like their honesty.

by - Verified Customer September 14, 2015

I like the service I received and that they work on European vehicles.

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by September 10, 2015

They did a fair job, They did what I wanted but they were expensive.

by - Verified Customer September 09, 2015

They have been very friendly and helpful. I feel like they have been really honest.

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by - Verified Customer September 09, 2015

They had my vehicle for over a month. When I picked it up it had more problems than I left it with so I ended up having to take it to the dealership.

by - Verified Customer September 07, 2015

They were prompt, efficient, and they did a really good job.

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by September 03, 2015

They have a certified Volvo technician on hand.

by - Verified Customer September 03, 2015

I felt like I had a good experience.

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by - Verified Customer August 27, 2015

They do a good job, they talk to you, and they tell you what's going on.

by - Verified Customer August 27, 2015

They are good with somethings and other things they are not, they were okay for what they did.

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by - Verified Customer August 20, 2015

They did outstanding work I am very happy with it.

by - Verified Customer August 12, 2015

Everything was done correctly with no issues.

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by - Verified Customer August 11, 2015

I was pleased with efforts made.

by - Verified Customer July 08, 2015

Always prompt and ready to help.

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by - Verified Customer June 24, 2015

I like the friendly staff and the fact that they explain what the problem is and show you if necessary. Feel I can trust the service I receive.

by - Verified Customer May 04, 2015

Increasingly poor service.

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by - Verified Customer May 08, 2014

Good communication. Reasonable rates. They are willing to go the extra mile to make sure problem is resolved.

by - Verified Customer April 27, 2014

They're pretty efficient, they have a good turn around time and have skilled technicians. Good technicians.

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by - Verified Customer April 22, 2014

They do everything they can for the customer. You can get a ride home, they will come pick you up, or you can just wait there. They will keep you comfortable and they keep you informed of what is going on. They are polite and concerned for you. I just couldn't find any place better.

by - Verified Customer April 17, 2014

They are very honest about their recommendations for any repairs and I think they do a good job. I trust them.

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by - Verified Customer April 16, 2014

Jay's auto has always taken care of my vehicles very well, recommended service when needed and got the work done in a timely manner.

by - Verified Customer April 16, 2014

I dont always get what they advertise

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by April 16, 2014

Generally happy with my experience. I had one problem this last time, and I plan to call Jay tomorrow to discuss it. I think they do a good job diagnosing problems on vehicles and what is wrong with them.

by - Verified Customer April 06, 2014

I think they know what they are doing, and I am satisfied with the diagnostic performed.

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by - Verified Customer April 03, 2014

They did a good job fixing my vehicle.

by - Verified Customer March 26, 2014

Costs seem to be a bit high. Was quoted over $2200 for repair work and had the same work plus more done at another reputable car repair shop for under $2000.

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by - Verified Customer March 26, 2014

They do have great service, but I think their prices are too high.

by - Verified Customer March 24, 2014

They are the place to repair the Mercedes Benz in Wausau.

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by March 24, 2014

My vehicle has been going there for many years, with pick up and drop off service and very friendly.

by - Verified Customer March 20, 2014

It was good timely service for an oil change, otherwise good counter service and they were on time.

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by - Verified Customer March 18, 2014

I had good service by being kind and explaining everything to me.

by - Verified Customer March 18, 2014

They are fast, professional and they were justified with their price. Also they went to my job picked up my vehicle and brought it back, awesome service.

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by - Verified Customer March 09, 2014

Appointment was on time and completed for less than the original estimate.

by - Verified Customer March 02, 2014

I have always been satisfied. They are so friendly and I have never had a problem with them.

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by - Verified Customer February 23, 2014

The staff at Jay's always makes sure to take very good care of my car when it is in the shop. The service is always explained very well. I trust the people at Jay's Auto to help me get my car fixed when it needs it.

by February 19, 2014

Seemed like they were really expensive, with possible added repairs.

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by February 06, 2014

They are always very nice and Chris is easy to talk with and right there to answer my questions.

by February 05, 2014

Reasonable prices and friendly service with no surprises.

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by - Verified Customer January 27, 2014

They are higher priced than other local places. They extremely overcharged me for a battery replacement last time and the desk clerk talked non stop to me even when I ignored him and tried to read. They have repeatedly asked for extra services I didn't need. I won't go back ever again!

by - Verified Customer January 13, 2014

Bill was 100 bucks more than quote. Offered to make it right by fixing a different problem at a reduced price. Their diagnosis was wrong and couldn't fix the problem and still charged for second procedure.

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RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
93

Jay's Auto Repair was established in 1987 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “helpful”, “honest”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • TECH-NET
  • WORLDPAC
  • iATN

MESSAGE FROM THE SHOP

Why run all over town looking for different companies to do different things to your car. We can do it all right here, saving you time and money.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Jay's Auto Repair
when driving especially in town 35mph and ...
Usually a bucking condition exists during acceleration, not deceleration. I can perform a free code read for you if you like. That would help determine what might be going on. Call Greg at 715-359-5554, he will be more than happy to assist you.
woller.dave@yahoo.com
1. Raise the vehicle on a hoist.
2. Remove the differential fill plug.
3. Use the oil suction gun and remove the axle lubricant through the fill opening.
4. If necessary, a cleaning solvent can be injected to remove any contaminants.
5. Repeat Step 3 to remove the cleaning solvent.
6. Refill the differential with Motorcraft SAE 80W90 Thermally Stable 4x4 Axle Lubricant meeting Ford specification WSP-M2C197-A.
7. Install the fill plug and tighten.
Fuel guage jumps to empty to full. When pr...
There are ECM issues with this problem. There is a technical service bulletin # 08-06-04-010 that refers to this. Sometimes the ECM can be re-flashed to correct this. A proper diagnosis will have to be preformed to determine this for sure. If you need more help, http://www.jaysauto.net
The rear rotor on this montana depends on ...
You can call the dealer with the vin number, get a replacement part number from them and then call the parts store and they can interchange the number to an aftermarket part for you. If you need more help, http://www.jaysauto.net
The blower just quit working and does not ...

1. Disconnect the blower module.

2. Connect the Red to the Purple, the blower should run on high speed.

3. Check that the blower runs steady and quietly.

4. If not, replace the blower motor and module.

5. If OK, test the module ground wire, Black.

6. Test for 2-8v on the Gray/Black wire, module disconnected, key on, blower selected.

7. If above OK, replace the blower module.

http://www.jaysauto.net if you need more help.
truck starts and runs well but if i start ...

1. With the engine fully warmed up and the idle speed surging up and down, block the fast idle valve in the throttle body with a piece of duct tape and check to see if the idle speed goes to normal.

2. Check the coolant flow through the fast idle valve to make sure there are no restrictions.

http://www.jaysauto.net if you need more help.
replaced sensor 3 times light comes back o...
How did you know it is P0036? How did you verify it is the sensor and which sensor are you replacing? http://www.jaysauto.net if you need more help.
the back spark plug wire pops up about a 1...
Try using OEM plugs and wires. A head gasket won't cause this. http://www.jaysauto.net if you need more help.

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