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Japanese Carmasters

(858) 877-6563
123 Verified Reviews
info@japanesecarmasters.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

7639 Carroll Rd
Ste B
San Diego, CA 92121 USA

AUTO REPAIR EXPERIENCE

  • Jeffrey Arkin, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience

Japanese Carmasters Reviews

OVERALL RATING

123 Verified Reviews
5 stars
(94)
4 stars
(22)
3 stars
(3)
2 stars
(2)
1 star
(2)
by - Verified Customer November 01, 2017

Good job,

by - Verified Customer October 25, 2017

Very straightforward and trustworthy experience. The tow truck driver pressured me to go to another shop but I stuck to my guts and Yelp review and wasn't disappointed.

by - Verified Customer October 23, 2017

Very prompt service only thing is my car now makes a terrible noise that it didn t make before so a bit concerned

by - Verified Customer October 22, 2017

Came in for an alignment and you said the car was out of spec. I took the car to the dealer and they said nothing was wrong except the alignment was off.

Reply from Japanese Carmasters – by Japanese Carmasters November 07, 2017

Sorry for any confusion John, being out of Specs is the Alignment measurements. The Manafacture has certain specifications that they want the suspension to be within and the suspension would not adjust to be within those specifications.

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by - Verified Customer October 22, 2017

Quick and efficient service, only what I needed and at a great price.

by - Verified Customer October 19, 2017

1st time at this shop and I was given excellent service. The owner was understanding and he made feel very comfortable. I will be taking my pick-up to Japanese Car masters and Jeff.

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by - Verified Customer October 18, 2017

I had a great experience. Jeff was able to work out a great deal with the work performed in a timely manner with no haggling on my end. Overall very pleased.

by - Verified Customer October 16, 2017

Extremely satisfied with the repair and would not hesitate to go there again for any auto repair

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by - Verified Customer October 08, 2017

Good place.

by - Verified Customer October 05, 2017

Good and timely Service

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by - Verified Customer October 03, 2017

NICe friendly service. Professional mechanics that explained what the process was and the diagnostics.

by - Verified Customer September 28, 2017

I'v always had good experiences with Jeff, and the new guy seems solid as well. I'll be back.

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by - Verified Customer September 27, 2017

Good job guys

by - Verified Customer September 26, 2017

Did good work. Part not available, so a delay - but they were professional in handling it.

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by - Verified Customer September 25, 2017

Great experience

by - Verified Customer September 21, 2017

Always trustworthy and professional

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by - Verified Customer September 20, 2017

good repeat visit

by - Verified Customer September 19, 2017

Fred the manager and Jeff the owner are both really great guys, ive been to shops that try to sell you extra stuff etc and they're not like that at all. I've had work done 3 times here including a routine oil change and the level of customer service is excellent. I got a good price and excellent service before and after the sale. I'll be back for any other work on my '12 Accord and my wife's '13 RDX.

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by - Verified Customer September 12, 2017

Fantastic all around! Happy to have a local shop that be my go-to for repairs.

by - Verified Customer September 08, 2017

Jeff and tech were awesome!!!@@

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by - Verified Customer September 06, 2017

We greatly appreciate their honesty on what needs to be done. Very friendly atmosphere.

by - Verified Customer September 01, 2017

Great experience for 120,000 maintenance service (a big service) and was $700 cheaper than the dealership.

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by - Verified Customer August 31, 2017

Staff is friendly and respectful. Pricing is great and explanation of work needed was thorough

by - Verified Customer August 21, 2017

Jeff and his team do great work and I appreciate their attention to the little things as well.

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by - Verified Customer August 18, 2017

Service was good and fast.

by - Verified Customer August 15, 2017

These technicians are authentically honest and straightforward. They also go the extra mile to save you money when they can.

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by - Verified Customer August 14, 2017

Jeff was very professional. I strongly consider going back to his shop again.

by - Verified Customer August 13, 2017

Professional and very friendly! Always happy with their work!

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by - Verified Customer August 09, 2017

Great guys. Straight forward, honest, and they respected my time and choices of communication channels. I will see them again.

by - Verified Customer August 07, 2017

The service is excellent!

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by - Verified Customer August 07, 2017

Awsome, very kind ppl working their.

by - Verified Customer August 03, 2017

Very professional and friendly! Great experience!

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by - Verified Customer July 07, 2017

great customer service and professional, thanks!

by - Verified Customer June 26, 2017

Good guys to work with - honest and well priced.

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by - Verified Customer June 21, 2017

Japanese Carmasters saved me. Jeff fixed my vehicle in record time, did quality work, and was extremely pleasant and professional. Highly recommended.

by - Verified Customer June 20, 2017

Excellent service

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by - Verified Customer June 11, 2017

Friendly, truthful, and capable!

by - Verified Customer June 05, 2017

Great service, they do a good job

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by - Verified Customer June 05, 2017

I loved the customer service! Thank you.

by - Verified Customer June 02, 2017

A real pleasure to work with these mechanics! Everything explained, timely work, and well priced.

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by - Verified Customer May 25, 2017

Awesome customer service.

by - Verified Customer May 24, 2017

Good experience and nice people

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by - Verified Customer May 17, 2017

I'm happy with the service.

by - Verified Customer May 05, 2017

GREAT GUYS!

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by - Verified Customer May 03, 2017

Excellent work and very nice customer service

by - Verified Customer April 28, 2017

Great job.

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by - Verified Customer April 28, 2017

Great service and customer service was awesome.

by - Verified Customer April 20, 2017

Thanks for the quick response and fix.

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by - Verified Customer April 09, 2017

Excellent work--our first time here but we will definitely be back!

by - Verified Customer April 09, 2017

Great experience. Work done quicker than expected. Always helpful and courteous.

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by - Verified Customer April 06, 2017

Every questions I have been answered with the possible response.

by - Verified Customer April 05, 2017

My car overheated and was towed in, no appointment. It was diagnosed(radiator hoses and clamps needed), estimate given, and fixed in time for me to get to work at 2pm.
I overheard another customer being treated with the same care and respect I was.
Thank you!!

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by - Verified Customer March 27, 2017

I've been to the shop twice now and I am impressed with the customer service and quality of work performed. I have also recommended them to others. I am happy to give Japanese Carmasters my business!

by - Verified Customer March 27, 2017

Exactly what I asked for and reminded me (with quote) of a repair I need to do.

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by - Verified Customer March 20, 2017

Friendly, efficient, and fair.

by - Verified Customer March 13, 2017

Carmasters is great. I highly recommended.

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by - Verified Customer March 09, 2017

Fast friendly, reasonable price.

by - Verified Customer March 05, 2017

Nice work.

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by - Verified Customer March 02, 2017

The shop fixed the issue with explanation of the work done.. Some suggestions given for future repair without pressure. I would recommend this shop to a friend. Alignment fixed!

by - Verified Customer February 24, 2017

I brought in my 2016 WRX after I had made some adjustments to the coil overs and camber plates so I could fit some new wheels on. The alignment ended being really bad after making the adjustments. The service here was awesome, I called earlier in the week to schedule an appointment on Saturday and I ended up being able to bring the car in earlier. I spoke to Matt who was able to get me situated and everything when I brought in my car. He acknowledged me right away and before I knew it they were already starting on the alignment, talk about fast service right? I didn't get the name of the mechanic that was working, but they were awesome. My car is lowered and there's a front lip so they were careful of not scraping it getting on the alignment rack. They even cut more pieces of wood to be safe when bringing the car up. After the alignment was done, they gave me a rundown of what changed and what I should probably do next to make sure everything is good to go. This place is awesome and I would highly recommend anyone that needs to get an alignment to bring it here even if they have a lowered car.

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by - Verified Customer February 23, 2017

Clean,organized,excellent coffee!

by - Verified Customer February 22, 2017

Always excellent service, the best kept secret in auto repairs in San Diego. They're small but competent and trustworthy. Highly recommended.

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by - Verified Customer February 21, 2017

Didn't do anything major, just a transmission oil change. Service and price were great.

by - Verified Customer February 19, 2017

Satisfied with their work and definitely recommend this shop.

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by - Verified Customer February 19, 2017

Thank you

by - Verified Customer February 16, 2017

Fair and honest.work done before expected.Jeff an Matt easy to deal with.

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by - Verified Customer February 14, 2017

Jeff and Matt worked hard for me and stayed in constant contact through the whole process. They found the necessary parts and worked with my warranty service to get the job done and I appreciate it!

by - Verified Customer February 09, 2017

They took good care of me from the second I first got there.

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by - Verified Customer February 07, 2017

Great

by - Verified Customer February 02, 2017

Japanese Carnasters are the best. I'll never take my car to another mechanic.

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by - Verified Customer January 25, 2017

The staff were amazingly helpful and very communicative. I will be a returning customer .

by - Verified Customer January 16, 2017

It was quick and good service.

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by - Verified Customer January 10, 2017

Best all around mechanics shop I've found in San Diego...

by - Verified Customer January 08, 2017

When I dropped the car off I asked them to remember to reset the maintenance reminder on the car's computer system. They said they would.
When I picked up the car I asked them if they reset the maintenance reminder, he said they did.
When I got into the car they did NOT reset the reminder. In fact they had no idea how to do this! Frustrating.

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by - Verified Customer January 06, 2017

Good, fair shop...hard to find these days.

by - Verified Customer January 05, 2017

My engine blew in my mk3 Supra. Was debating what to do if I wanted es a rebuild or swap. Matt and Jeff were extremely helpful with helping me make a decision. I will 100% be back for anymore work that need to be done

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by - Verified Customer December 26, 2016

excellent service!!

by - Verified Customer December 16, 2016

Friendly staff, good customer service.

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by - Verified Customer December 12, 2016

Y'all are amazing, as always!

by - Verified Customer December 01, 2016

Great!

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by - Verified Customer November 30, 2016

Went in to pay and have my crank pulley removed and put back on, they went above and beyond and did all my pulleys and reassembled my fan with no extra charge. Will highly suggest to all friends and co workers. And will definitely come back again.

by - Verified Customer November 27, 2016

Always helpful

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by - Verified Customer November 21, 2016

Great service. Jeff found all problems and fixed them in a timely manner at a good price.

by - Verified Customer November 06, 2016

Great service!

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by - Verified Customer November 03, 2016

Very good! We'll be back!

by - Verified Customer October 17, 2016

My European car wouldn't start during the lunch hour, so I called its roadside assistance to have my car jump-started. The technician told me he could replace the low battery right away for $220. I called Japanese Car masters, and they happened to have a battery replacement for my car in stock and would charge me less than $220. So I drove it to Japanese Car masters where they diagnosed the problem (low battery), replaced it, and saved me a bunch of money. No hassle, very friendly, thorough, timely and professional service.

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by - Verified Customer October 17, 2016

Service seemed honest and people seemed genuine. A little longer than estimated. No where close by to sit down for a coffee.

by - Verified Customer October 16, 2016

The service was extremely friendly and fast. The owner was very straight-forward in his explanations and did not muddy the water with any sales pitches. He seemed trustworthy, knowledgeable, and interested in meeting my needs without extra fluff. I was very satisfied with my experience.

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by October 14, 2016

Great place to take you car for repair service.

by - Verified Customer October 07, 2016

Very friendly people and atmosphere. Work was done in a timely manner.

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by - Verified Customer October 06, 2016

Excellent customer service!

by - Verified Customer October 05, 2016

I recommend Jeff to everyone.

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by - Verified Customer October 04, 2016

Great work.

by - Verified Customer October 02, 2016

Speedy service.

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by - Verified Customer September 29, 2016

They fixed the rear differential and it seems to be no longer making that scraping noise so I believe they did a good job.

by - Verified Customer September 29, 2016

Problem quickly diagnosed, an additional problem discovered and a cost-effective, on-time repair that added more miles to my car's life.

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by - Verified Customer September 27, 2016

They were very helpful and a great service.

by - Verified Customer September 21, 2016

I brought my car to do a brake fluid change, Or do a full fluid change.
They only did the master cylinder and they only used half of the fluid (500ml). There is air in the system and now my fly clutch pedal sinks and does not come up after changing gears. I feel lied to and I feel like they thought I was stupid and that I would know the difference. I would never recommend this place for not doing the work completely.

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by - Verified Customer July 18, 2016

Very honest and great quality of the service.

by - Verified Customer July 06, 2016

Very friendly staff and quick turnaround.

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by - Verified Customer June 29, 2016

Excellent experience

by - Verified Customer June 24, 2016

Work was done as initially laid out in the estimate. However, plastic door frame was broken and jury-rigged back together. Engine trouble light was left on.

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by - Verified Customer June 16, 2016

They were very helpful and professional. I was able to get an appointment same week for a 60000-mile check-up. When they made a small mistake, I came back later the next week, and they fixed the problem very quickly (some loose screws somewhere that were making lots of noise). They also gave me a coupon off my next service.

by - Verified Customer June 10, 2016

Knowledgeable and fair. Doesn't feel like your getting screwed.

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by June 08, 2016

Excellent service

by - Verified Customer June 06, 2016

I am happy with the service and I have been given useful and honest suggestions for additional services

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by - Verified Customer June 01, 2016

Jeff is nice. He fulfilled his promise that my car will be finished on time.

by - Verified Customer May 26, 2016

AMAZING! I took my car there to get my window fixed, and they gave me a loaner car because they had it for more than a day. Reasonable price. More problems on my car to fix, so I will definitely be coming back.

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by - Verified Customer May 25, 2016

Great experience. The owner is very friendly and has great customer service.

by - Verified Customer May 23, 2016

Very fast, efficient, friendly. Also diagnosed a couple of minor repairs, informing me of their relative time that would be critical. Very pleased with them overall.

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by - Verified Customer May 06, 2016

Extremely competent and honest mechanic.

by - Verified Customer May 03, 2016

Always great service.

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by - Verified Customer April 14, 2016

Good experience.

by - Verified Customer April 07, 2016

Very good.

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by - Verified Customer March 18, 2016

Straightforward, fair prices, good communication, and efficient service.

by - Verified Customer March 17, 2016

Very professional and very nice service!

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by - Verified Customer February 03, 2016

Fast efficient service

by - Verified Customer January 25, 2016

Quick service at a fair price. Japanese Carmasters was able to fix my fuel pump electrical problem within a few hours. My truck was towed in and I was able to drive out.

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by - Verified Customer January 24, 2016

It is an average repair shop. Nothing out of the ordinary.

4 verified customers did not leave comments but provided these ratings:
by Dave, Kiichiro
by Anna
by Nancy

RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
83
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
95

Japanese Carmasters was established in 2015 and has been providing San Diego and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to wheel alignment, check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “straightforward”, “knowledgeable”, “professional, “Amazing!”, and “courteous”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
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AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
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MESSAGE FROM THE SHOP

ALIGNMENT SPECIALS

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
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