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Jackson's Auto Care

(541) 236-9131
29 Verified Reviews

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

660 W 6th Ave
Eugene, OR 97402 USA

AUTO REPAIR EXPERIENCE

  • Robert Langan, Owner
  • Established 2015
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 51 Years of Car Repair Experience

Jackson's Auto Care Reviews

OVERALL RATING

29 Verified Reviews
5 stars
(25)
4 stars
(2)
3 stars
(1)
2 stars
(1)
1 star
(0)
by - Verified Customer March 01, 2017

When I was young, I was taught that I should return things in better condition that I got them. That seems to be something learned by the team at Jackson's Complete Auto Care as well because I not only got my routine maintenance done, I got my car back cleaner than when it went in. Thanks!

by - Verified Customer February 18, 2017

Prompt service. I was very pleased with service. Had two cars recently serviced.

by - Verified Customer February 02, 2017

I know my car is in good hands. The right work at the right time.

by - Verified Customer January 21, 2017

I like the people who run this shop. They do good work and are prompt. However, I think they are charging more for some things than they should.

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by - Verified Customer January 11, 2017

Wonderful!

by - Verified Customer December 29, 2016

As always, I go to Jackson's with confidence - I totally trust their diagnosis and work; AND I enjoy seeing/being with their staff, and especially their good-naturedness and humor!

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by - Verified Customer December 28, 2016

We brought our car in for a battery issue and they were very thorough. Since I was in need of my car, they were able to prioritize the needs and do what was necessary to keep it safe and running until I could make another appointment. They fixed the issue that day and it was finished well before the day was over. Thanks Jackson's!

by - Verified Customer November 15, 2016

Jacksons makes things easy for me to understand. They always take the time to explain my options and figure out what will work best and be most cost effective and safe.

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by - Verified Customer November 14, 2016

I'm alway's confident my vehicle is thoroughly cared for at Jackson's by competent technicians.

by - Verified Customer November 08, 2016

The staff at this business was very helpful.

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by - Verified Customer November 06, 2016

They do a great job because they are fair and honest. They take the time to explain exactly what is wrong with my vehicle. I am very happy because they don't overcharge me and the work is always done right. The staff is delightful and I wouldn't go anywhere else. This business is comfortable and feels like a family.

by - Verified Customer November 06, 2016

My vehicle is working great. The employees were nice and helpful.

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by - Verified Customer October 25, 2016

This business did a great job from start to finish.

by - Verified Customer October 25, 2016

I had a great interaction with the employees from this business. They were very friendly but the quote I received for the work was high and they also told me that my vehicle needed an oil change when I just had one. It made me feel like they were providing a service that my vehicle did not need. I will not recommend this business for reasons already stated.

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by - Verified Customer October 24, 2016

This business did a pretty good job on my vehicle.

by - Verified Customer October 20, 2016

The staff is very welcoming, they do a great job and I am happy with their work.

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by - Verified Customer October 04, 2016

I wanted to upgrade my r12 ac with 134a. I searched the Internet and made calls all over the country to find the correct compressor and associated part for my 1993 Monaco. I live in Georgia and couldn't find anyone who could do it. I was referred to Jackson's. Bob asked pictures of the compressor another parts and had the correct parts in stock. I called him several times for advice which he freely gave. The ac now works as good as new.

by - Verified Customer October 04, 2016

Quick and courteous work.

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by - Verified Customer October 03, 2016

I am very happy with the service provided by this business.

by - Verified Customer October 02, 2016

This business always does the service I ask them to do. The staff is kind and considerate and they drive me home and pick me up. I would recommend them for service.

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by - Verified Customer October 01, 2016

Had my pickup towed to Jackson's. They were attentive and kept me informed and found the "tricky" problem. I drove it home that afternoon. Well done.

by - Verified Customer September 27, 2016

This business was genuine, nice and true. They were patient with me.

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by - Verified Customer September 26, 2016

I liked the service.

by - Verified Customer September 23, 2016

I was very happy with the service from this business.

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by - Verified Customer September 20, 2016

My overall experience was fine. They were really nice.

by - Verified Customer September 16, 2016

I was not satisfied with the customer service. Dropped her vehicle off, and explained what I wanted done. The notes were put in the computer. They told me the diagnostic's test would be $130. I received a call, the problem has to repeat itself, so it could not be diagnosed, but I was charged a partial diagnostic fee of $60 for them driving the vehicle around. They failed to repair the turn signals, and did not apologize for the oversight. I do not know whey they would put the information in the computer, if they were not going to read the notes. I think they are kind of flakey, which was really irritating and annoying.

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by - Verified Customer September 16, 2016

I had a great experience at this business. They had great customer service, fixed everything for a reasonable price and they even wiped my vehicle down. They were super friendly, I would definitely go back and definitely recommend them.

by - Verified Customer September 07, 2016

The overall experience was good. I was happy with the ability of the employees to explain to me what they did.

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by - Verified Customer October 02, 0116

There was no problem during my visit and they provided the service as I asked. I have always taken my vehicle to them and always had good experiences.


RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Jackson's Auto Care has been serving Eugene and the surrounding area since the 1940s with the current ownership coming on board in 2015. Over the years they have developed a loyal following of satisfied customers who described this shop to us as "wonderful”, “honest”, “helpful”, “welcoming” and "courteous". This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE Certifications. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Extended/Evening Hours
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • TECH-NET

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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