Close

Intell Auto Service

(703) 972-2133
70 Verified Reviews
intellautoservice@gmail.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

23585 Overland Dr
Suite #116
Sterling, VA 20166 USA

AUTO REPAIR EXPERIENCE

  • John Lee, Manager
  • Established 2009
  • 2 Auto Repair Mechanics on Staff
  • 62 Years of Car Repair Experience

Intell Auto Service Reviews

OVERALL RATING

70 Verified Reviews
5 stars
(59)
4 stars
(10)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer October 10, 2017

I like to be informed about the brand name of oil. thanks

by - Verified Customer October 09, 2017

it's a fine place to get your service work done

by - Verified Customer September 22, 2017

Very satisfied. They were honest and I came away feeling they were not ripping me off. They wanted to keep my business for the long haul.

by - Verified Customer September 20, 2017

Excellent service.

+ Show more reviews
by - Verified Customer September 07, 2017

Check Engine Light Came on and the error was a P0128 which meant the thermostat was stuck open/shut. John gave me a quote for the thermostat replacement and a coolant flush. The work was done on time when promised and the check engine light is now off.

by - Verified Customer September 01, 2017

Very professional.

+ Show more reviews
by - Verified Customer August 24, 2017

John is always fair and honest. I won't take my car to any other mechanic.

by - Verified Customer August 18, 2017

Excellent customer service, very respectful and trustworthy

+ Show more reviews
by - Verified Customer August 14, 2017

Great experience, would recommend them to service your car.

by - Verified Customer August 13, 2017

Always satisfied. Very friendly & courtious.

+ Show more reviews
by - Verified Customer August 10, 2017

The entire experience at Intell was professional, well done and priced fairly.

by - Verified Customer July 31, 2017

wouldn't take my car anywhere else

+ Show more reviews
by - Verified Customer July 24, 2017

I only got an inspection but will likely take my car back there for other repairs

by - Verified Customer July 18, 2017

We have been with John for about 6 or 7 Years, and Trust Him Completely..

+ Show more reviews
by - Verified Customer July 17, 2017

Efficient and reasonably priced.

by - Verified Customer July 16, 2017

Great service and timely!

+ Show more reviews
by - Verified Customer July 06, 2017

A/C went out 2 days before the July 4th holiday, and Intell stepped up and made my repairs in time for vacation. Excellent service, will definitely use them again.

by - Verified Customer June 23, 2017

I received a inspection of my vehicle after giving them a short notice. They thoroughly inspected my car, and they let me know about issues that need to be fixed and should be fixed.

+ Show more reviews
by - Verified Customer May 29, 2017

Fair and honest - very quick and thorough repair!

by - Verified Customer May 03, 2017

Owners went above and beyond to take of the repairs. Extremely pleased and will recommend to others.

+ Show more reviews
by - Verified Customer April 10, 2017

it's great repair shop ever.

by - Verified Customer April 06, 2017

I like John and his team. They don't recommend unnecessary work items. So far very dependable. I strongly recommend owners to consider for repairs.

+ Show more reviews
by - Verified Customer March 20, 2017

These guys are fair and well priced.

by - Verified Customer March 15, 2017

Good service.

+ Show more reviews
by - Verified Customer March 10, 2017

Awesome, as always.

by - Verified Customer March 03, 2017

Johnny and Kwan took great car of my car. Highly recommend.

+ Show more reviews
by - Verified Customer February 12, 2017

Great.

by - Verified Customer January 20, 2017

Professional, Knowledgeable, Customer Friendly Staff.

+ Show more reviews
by - Verified Customer January 17, 2017

they were great!

by - Verified Customer January 09, 2017

I was very pleased and plan to return for other car repairs as needed.

+ Show more reviews
by - Verified Customer January 03, 2017

Excellent work and excellent customer care !

by - Verified Customer December 02, 2016

Great first experience with this shop. Will definitely go back.

+ Show more reviews
by - Verified Customer November 18, 2016

I received excellent service from Intell Auto Service.

Intell is very responsive and display a level of willingness to get the job done more so than any other auto repair shop I have dealt with.

I greatly appreciate their level of expertise and customer service.

by - Verified Customer November 11, 2016

Very professional, work done right the first time,
Recommended.

+ Show more reviews
by - Verified Customer September 02, 2016

He is an honest gentleman. Excellent customer service.

by - Verified Customer August 31, 2016

I will go back.

+ Show more reviews
by - Verified Customer August 28, 2016

Prompt, high quality technical service. Solid diagnosis and easy to understand analysis and recommendations.

by - Verified Customer August 24, 2016

Excellent diagnosis and repair. They even helped me out at the last minute with transportation.

+ Show more reviews
by - Verified Customer August 23, 2016

Cost effective, extremely friendly and knowledgeable service.

by - Verified Customer August 21, 2016

Outstanding Service.

+ Show more reviews
by - Verified Customer August 19, 2016

John repaired a damaged windshield for us at a competitive price and it was completed same day. Service was excellent, as always.

by - Verified Customer August 14, 2016

John and his mechanic were able to quickly identify where the sound was coming from. Rear brake pads were quickly replaced and I was back on the road within an hour.

+ Show more reviews
by - Verified Customer August 10, 2016

Friendly service and very professional.

by - Verified Customer August 05, 2016

Honest, friendly, efficient.

+ Show more reviews
by - Verified Customer August 04, 2016

Good response and service.

by - Verified Customer July 31, 2016

His job is to replace new tires and balance, but during inspections he found another problem ball joint. He called me first and advised needs to be fixed and now the LR3 working properly. His knowledge and skills of all technicians at the Intell Auto is ABOVE & BEYOND. They are excellent mechanics / technicians with very reasonable price and work guarantee.

+ Show more reviews
by - Verified Customer July 31, 2016

Mr. Lee is very thorough in his diagnoses, making the maximum effort to correctly diagnose and permanently fix problems.

by - Verified Customer July 29, 2016

Mr. Lee was wonderful - walked me through what repairs were needed and kept costs extremely reasonable.

+ Show more reviews
by July 29, 2016

Excellent.

by July 19, 2016

Honest shop you can trust.

+ Show more reviews
by - Verified Customer July 17, 2016

Quick, comprehensive and thorough!

by - Verified Customer July 15, 2016

Excellent!

+ Show more reviews
by - Verified Customer July 11, 2016

Mr. Lee was extremely helpful, honest, and transparent. While the cost of labor felt a bit excessive, I felt at ease due to Mr. Lee going out of his way to check my car in its entirety, rather than what I just brought it in for. He did not try to convince me that other services were vital just to make a buck.

by - Verified Customer April 08, 2016

I trust the owner and mechanic and have followed them through a location change. I have actually recommended him to friends twice in the past couple of weeks.

+ Show more reviews
by - Verified Customer April 01, 2016

John is excellent with everything he does. He is honest and trustworthy.

by - Verified Customer March 29, 2016

Excellent service from Mr. Lee.

+ Show more reviews
by - Verified Customer March 23, 2016

Excellent customer service.

by March 20, 2016

John and team are the absolute best. I don't trust my car with anyone else!

+ Show more reviews
by - Verified Customer March 16, 2016

The work you do is incredible and the pricing is great!

by - Verified Customer March 11, 2016

Very good work, great pricing. I never felt or feeling like they are trying to up sale me on an unnecessary repair.

+ Show more reviews
by - Verified Customer March 01, 2016

John is very knowledgeable and fair. He explains everything and will show you what needs to be done.

by - Verified Customer February 23, 2016

I have been very happy with owner John. He provide honest service and charge very reasonable price.

+ Show more reviews
by - Verified Customer January 14, 2016

Great customer service, honest mechanic.. backs all his work. If issue isn't fixed even if it isn't his fault he will fix for free.

by - Verified Customer January 05, 2016

I have been with them since they're in the neighborhood, even before they opened a new place, bigger and better service. John and Lee were two guys who are skilled and honest in doing the job.

+ Show more reviews
by - Verified Customer December 10, 2015

Great service... Great Price... Exceeded expectations.

by - Verified Customer November 24, 2015

Honest and good customer service.

+ Show more reviews

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
98
CUSTOMER AMENITIES
95

Intell Auto Service has been serving the community of Sterling since 2009. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “honest”, “excellent”, and “great”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

MESSAGE FROM THE SHOP

Here at Intell Auto Service, we pride ourselves in providing excellent service.

WE HAVE MOVED
AND CHANGED OUR BUSINESS NAME!
"Spring Automotive" has changed its name to "Intell Auto Service" and we are pleased to announce that we have now relocated!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Intell Auto Service
I put synthetic oil in my brand new Mustan...
Hi,
Yes, switching between synthetic and conventional oil does not cause problems. Because the oil are compatible , you can switch back and forth as often as you like.
thanks
john
Ok..so 1st thing I did is transmission tun...
Hi,
Looks like you did first step for transmission maintenance of slipping but we need more info as engine light on? any code #s? type of trans? symptom? vin#? 4wd or 2wd ? engine size? ...etc...
At this time it seems like we have more question then answers.
I would recommend is to bring your TAHOE in so we can perform our complete diagnostic.
It's the first part of any initial service and it's free of charge.
thanks
john

Map
Get Directions to Intell Auto Service