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Infinitech Auto Service

(312) 548-9239
16 Verified Reviews
service@greaterchicagomotors.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 4:00pm

ADDRESS

1850 N Elston Ave
Chicago, IL 60642 USA

AUTO REPAIR EXPERIENCE

  • Ronald Byrd, Manager
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 47 Years of Car Repair Experience

Infinitech Auto Service Reviews

OVERALL RATING

16 Verified Reviews
5 stars
(9)
4 stars
(4)
3 stars
(1)
2 stars
(0)
1 star
(2)
by - Verified Customer May 03, 2016

It was good. They solved my problem.

by - Verified Customer April 22, 2016

It was great, the customer service. The time and delivery of the services rendered were on time. The pricing is very competitive. It is just a great workshop.

by - Verified Customer April 11, 2016

They did exactly what I asked them to do, they were very professional. They finished it on time and on budget.

by - Verified Customer March 31, 2016

It was excellent, quick, and efficient. The price is exactly what they estimated. They are really nice and friendly. It was fast, friendly, efficient service. It was inexpensive.

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by - Verified Customer March 31, 2016

When I took it in I got nothing but guess work. Nothing but guess work.

by - Verified Customer March 17, 2016

Great. They explained everything to me. That was good service.

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by - Verified Customer March 16, 2016

It went great, it was fast service.

by - Verified Customer March 15, 2016

It was easy, I made an appointment to get my tires changed and there was no hassle. Great customer service.

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by - Verified Customer March 08, 2016

Very satisfying, communication is great and prices are awesome.

by - Verified Customer February 22, 2016

It has been about 5-6 months, I had to go back a few times. They were ordering some parts for my car and I waited for months for the parts and then they just quit answering my calls even after leaving voice mails. My car still is not fixed even after all these months because I can't get a hold of them. They are not good at communicating with the customer and it is very poor. They took the money for a job that was not done.

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by February 10, 2016

I found the customer service to be outstanding. The rep was very courteous, the tests that they did were very informative, and I found the work to be stellar.

by January 30, 2016

It was ok.

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by - Verified Customer January 29, 2016

It was phenomenal, they did the job that they said they were going to do. It was effortless and a great experience.

by January 25, 2016

I feel like it is honest. They get back to us very quickly. They are available most of the time in terms of emergencies. We have given them service for, give or take, fifteen years now.

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by January 09, 2016

What they did was okay. They did what I asked them to. The manager before seemed to really care the customer. That kept you coming back. The new manager now wants to charge for everything they do. They look for things to charge you for. I don't trust the service. It makes me never want to go back if you don't trust them.

by - Verified Customer January 05, 2016

It was good. They were pretty honest about their service and I didn't feel cheated.

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RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
84
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
89
CUSTOMER AMENITIES
98

Infinitech Auto Service Auto Care was established in 2009 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features a team with an excellent mix of experience, training, and ASE certifications. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “honest”, “phenomenal”, “outstanding”, and “professional”. A local shuttle service, rental & loaner cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available here.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

We are a family owned, independent auto repair shop, located in Chicago’s Lincoln Park/Bucktown area. We are conveniently located to serve Chicago’s Gold Coast & North Side. Our auto repair shop prides itself on giving our clients the quality and reliability of the big auto dealers, without the overpriced work to cover their overhead. We have decided that it is time for the consumer to feel just as comfortable fixing their luxury car, as they are buying it. Stop in and talk to one of our knowledgeable auto advisors about your Mercedes, Audi, Jaguar, Lexus, import or domestic car today.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Infinitech Auto Service
Dealer states the door was in the open pos...
Greetings,

Unfortunately, without seeing the vehicle, I cannot give you a proper estimate for repairs. If you could, give us a call at (312) 280-9262 (option 2) and we can discuss when you could bring the vehicle by. Or, you can just stop in at Infinitech Auto Service 1850 N Elston Ave. Chicago IL 60642. Ask for Ron. Thanks!

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