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In & Out Tires & Auto Care

(302) 804-0034
106 Verified Reviews
info@inandouttires.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
10:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 5:00pm
S
10:00am to 3:00pm

ADDRESS

24572 Betts Pond Rd
Millsboro, DE 19966 USA

AUTO REPAIR EXPERIENCE

  • Bill Schrider, Owner
  • Established 1996
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 46 Years of Car Repair Experience

In & Out Tires & Auto Care Reviews

OVERALL RATING

106 Verified Reviews
5 stars
(73)
4 stars
(23)
3 stars
(7)
2 stars
(0)
1 star
(3)
by - Verified Customer July 18, 2017

Very good work.

by - Verified Customer July 17, 2017

Felt they were honest about what needed done and not push anything extra.

by - Verified Customer July 16, 2017

Always good service at a fair price

by - Verified Customer July 12, 2017

Thank you

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by - Verified Customer July 11, 2017

I was satisfied with the shop..diagnosis..and pricing, bit then a bit disappointed that a part was left in my back seat that I had to return to the shop to put back on my car. It left me weary. If the job done correctly?

by - Verified Customer July 11, 2017

Awesome. Took me in early and finished quick

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by - Verified Customer July 10, 2017

Friendly employees, good service, reasonably priced.

by - Verified Customer July 09, 2017

Great job checking car. Replaced one filter. Changed oil. Did not replace protective plate under dashboard and did not reset repair notification light. Very nice people and honest also.

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by - Verified Customer July 09, 2017

Great work, always reliable

by - Verified Customer July 05, 2017

I purchased tires and an alignment. The price was good compared to other shops and they were very friendly and courteous.

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by - Verified Customer July 04, 2017

Thank you

by - Verified Customer June 29, 2017

Big repair, big delays, high emotions and frustrations, ultimate resolution still in play after three weeks. Big job

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by - Verified Customer June 28, 2017

Nice, friendly atmosphere, reasonable prices

by - Verified Customer June 27, 2017

great service.

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by - Verified Customer June 27, 2017

Excellent service and very pleased with ease of making my appointment online.

by - Verified Customer June 27, 2017

Went as expected

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by - Verified Customer June 22, 2017

Fair price, work was done in a timely matter. We would recommended you to a friend.

by - Verified Customer June 20, 2017

The technician broke a lug nut off my tire when it was being repaired (eventually replaced). The shop guy Vic said it was the fault of the person who had put on the spare so that I could get to the shop; this person had only hand tightened it. Then he told me that was all wrong and you have to use a specific tool to make sure it is not 'over-tightened by hand.' Good luck to anyone who ever has a flat, huh? Then he told me they could get a lug at about $12; I had already bought one at a local shop for $5. I have been a customer at In&Out with three vehicles for many years. I have not seen Bill much anymore, have generally had good luck with Alan, but I'm seriously considering going elsewhere now due to this encounter with Vic.

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by - Verified Customer June 19, 2017

Salesman was extremely helpful and accommodating , made suggestions and recommendations, highly recommend this establishment for tires.

by - Verified Customer June 15, 2017

It took 3h 20 minutes to get tires mounted and balanced. Totally unacceptable.

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by - Verified Customer June 14, 2017

Recently took both my vehicles in for regular service, oil change and tire rotation, all went well. Had trouble with a lug nut, however the management and service have taken steps to correct this issue and made my family feel safe and trusting of the techs doing the work. Very please with their response and attention to customer service.

by - Verified Customer June 13, 2017

Got a capt for my F-150

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by - Verified Customer June 13, 2017

Had to take to a shop in Newark kept pulling to the left

by - Verified Customer June 12, 2017

I am handicap
It would have been nice if they parked the car next to the door when complete
You need a handicap spot by your door
You could move it somewhere else after the customer is seated

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by - Verified Customer June 11, 2017

I was there to have a Truck Cap Installed and the work was completed very professionally

by - Verified Customer June 07, 2017

Friendly and efficient staff. Quick service.

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by - Verified Customer June 05, 2017

Pleasant

by - Verified Customer June 02, 2017

They finally fixed it right Allan was great

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by - Verified Customer June 01, 2017

Awesome

by - Verified Customer May 25, 2017

The Guys were extremely awesome, made me feel like I was part of the Family.

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by - Verified Customer May 25, 2017

Always a good experience

by - Verified Customer May 25, 2017

Had an early morning appt. Took someone ahead of me when I was supposed to be first in.

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by - Verified Customer May 24, 2017

Perfect!

by - Verified Customer May 24, 2017

IT WAS JUST A STANDARD SERVICE JOB - NOTHING OUT OF THE ORDINARY

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by - Verified Customer May 23, 2017

Not my first time there, always satisfied

by - Verified Customer May 23, 2017

Knowledgeable and courteous counter staff and they did not try to oversell. Nice place - will return for other car needs.

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by - Verified Customer May 22, 2017

Just a AAA tow job but done well

by - Verified Customer May 22, 2017

nice people, nice work

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by - Verified Customer May 16, 2017

Thank you. The waiting room is clean, as is the restroom. While waiting, the coffee served is Starbucks.

by - Verified Customer May 15, 2017

Good experience

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by - Verified Customer May 14, 2017

Satisfied with shop

by - Verified Customer May 11, 2017

Good work.

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by - Verified Customer May 09, 2017

Staff were very friendly and informative. I like the fact that they provide pictures of repairs needed. Since I am not a 'car person' I have been talked into a lot of things as I have no idea what any of the parts or repairs mean. So, the fact that I can see for myself that something is wrong makes me trust their recommendations and work.

by - Verified Customer May 08, 2017

Prompt & professional.

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by - Verified Customer May 07, 2017

Comfortable and satisfying to say the least prices high but worth the quality

by - Verified Customer May 07, 2017

Very good experience. Will be back in the future.

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by - Verified Customer May 07, 2017

Great job!

by - Verified Customer May 05, 2017

Customer service was excellent.
Personnel were professional.
Repairs were performed to my satisfaction.

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by - Verified Customer May 03, 2017

Extremely courteous

by - Verified Customer May 02, 2017

Did a good job. Checked around with other repair shops for same work and they had the best price.
Even threw in free wiper blades since I spent so much money.

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by - Verified Customer April 28, 2017

Clean shop,good service.

by - Verified Customer April 26, 2017

Nothing to add.

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by - Verified Customer April 19, 2017

Had my oil changed,a hitch put in and new tires for my truck and horse trailer had great service. The employees were very helpful and explained everything to me.

by - Verified Customer April 18, 2017

Been getting service there since 02 and still pleased.

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by - Verified Customer April 17, 2017

Great service and a wonderful team.

by - Verified Customer April 16, 2017

I will definitely keep coming back

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by - Verified Customer April 16, 2017

Thanks for the great service!

by - Verified Customer April 14, 2017

Everything was great.

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by - Verified Customer April 13, 2017

Repair was done right the first time at a fair price.

by - Verified Customer April 13, 2017

This was a return visit and we will be back , Thanks to everyone

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by - Verified Customer April 13, 2017

They fit me in at the last minute!

by - Verified Customer April 12, 2017

Quick as promised. Always have had my auro work done here

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by - Verified Customer April 12, 2017

Everything was ok

by - Verified Customer April 09, 2017

All was good.

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by - Verified Customer April 09, 2017

I have been coming since 1995, and with the current owner's professional care I will keep coming back.

by - Verified Customer April 06, 2017

Very satisfied.

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by - Verified Customer April 05, 2017

Always a good experience.

by - Verified Customer April 05, 2017

I dropped my jeep off to have the suspension and frame they did looked at . I was expecting it to take a few days but it was fixed within a few hours. Great customer service also!! Super friendly guys there. I would recommend anyone to these guys.

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by - Verified Customer April 05, 2017

Very knowledgeable and extremely friendly.

by - Verified Customer April 04, 2017

Very nice and neat. Thanks..

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by - Verified Customer April 03, 2017

We'll keep on coming

by - Verified Customer April 02, 2017

Well done.

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by - Verified Customer March 30, 2017

Second time at the shop. Everything was on par with the first visit. Good shop.

by - Verified Customer March 28, 2017

All was great

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by - Verified Customer March 28, 2017

Great service.

by - Verified Customer March 27, 2017

Great experience.
I truly appreciated the follow up as well as being detailed with appointment expectations coming into the appointment through emails and text messages. Staff was clear and professional.

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by - Verified Customer March 26, 2017

Fast service for an oil change. Didn't wait long at all.

by - Verified Customer March 26, 2017

Work was performed professionally and correctly and car was returned when promised.

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by - Verified Customer March 26, 2017

Would recommend.

by - Verified Customer March 26, 2017

Well done

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by - Verified Customer March 23, 2017

Great

by - Verified Customer March 23, 2017

Shop was quick and professional.

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by - Verified Customer March 22, 2017

Very good

by - Verified Customer March 20, 2017

Even with all the covering on the seat and floor still ended up with hand marks on the door

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by - Verified Customer March 20, 2017

Everyone is very professional.

by - Verified Customer March 19, 2017

Courteous and professional service as always. My most recent job-- replacement of rear rotors, brake pads, and calipers-- was finished earlier than expected.

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by - Verified Customer March 14, 2017

I've been going to in & out since 1999. you'd have to turn into mass murderers before I took my car anywhere else. Thank you !

by - Verified Customer March 14, 2017

great!

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by - Verified Customer March 12, 2017

It didn't look like my apt ever made it on to the schedule so a mechanic wasn't available to do the work when I brought the car in. So a 90 apt took almost 3 hours. However I wasn't in a rush. The price was excellent and we're likely coming back for tires on another car soon.

by - Verified Customer March 09, 2017

Bring multiple cars here because other area choices are horrible. With that being said, I can never get out of there without them trying to sell me other things!

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by - Verified Customer March 02, 2017

Always a good experience,very helpful

by - Verified Customer March 01, 2017

I bought two tires online because they couldn't get the tires I wanted but they installed them for me with no hassle.

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by - Verified Customer March 01, 2017

Work done in professional manner. Very satisfied.

by - Verified Customer March 01, 2017

Great employees and management. I waited for my truck, and watched the staff interact with customers. They treated everyone with the utmost respect and honesty. Pleasure to watch and listen.

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by - Verified Customer February 28, 2017

I have been coming to this shop for quite sometime. I have always been satisfied. Kevin is the greatest. So far I feel and hope I was never over charged for repairs. I need some that I will be getting soon, so I hope that the quotes are correct. Thank You

by - Verified Customer February 28, 2017

I was very satisfied with the work that was performed on my Jeep.

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by - Verified Customer February 26, 2017

Excellent service and quality workmanship (as expected).

by - Verified Customer February 26, 2017

Professional

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RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
95

The Millsboro location of In and Out Tires & Auto Care has been serving the local community since 1996. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “friendly”, “courteous”, and “reasonable”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

In and Out Tires and Auto Care is not your typical body shop! We offer much more then Wheel alignments and transmission flushes just to name a few of the "typical" services that are offered. We also offer truck accessories like Tonneau Covers, Bed Caps, Grills, Wheels, Lift Kits and much much more.
Stop by and let us show you what we can do for you. Whether you need your wipers changed or Chrome trim added to your vehicle we are the one stop shop for you.
We look forward to building a long term relationship with you.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
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