Close
I had my cat replaced 3 years ago now they say i need to replace the other one and i took it in for wheel issues. they never checked my engine or made other repairs. are they taking advantage?
2007 Mitsubishi Eclipse

I had my cat replaced 3 years ago now they say I need to replace the other one and I took it in for wheel issues. They never checked my engine or made other repairs. Are they taking advantage?

(2007 Mitsubishi Eclipse)
I was charged $3000 to replace my cat in my 2007 eclipse gt. They did not mention there were 2. Also they did not make any other repairs. I took it in because I heard sounds from the back and also think my wheel bearings are bad. Then they tell me I need to replace my other cat. After researching I see that it was caused by engine issues in the first place and that was never addressed. I also think I was way over charged now they want to charge it again. Shouldnt they have told me about there being 2? Shouldnt they have checked for what caused it the first time. They still say nothing about engine issues and I know it has some because of the noises. Do cat converter issues cause whistling and humming? My first cat issue made no noise and no smell. Those are my current issues plus my wheel sounds. im very frustrated please help!
Tags: mitsubishi, eclipse
1 answer & 0 comments
Popular Answer
on November 17, 2019
A good relationship with a repair shop is a very important thing. Having knowledge and transparency surrounding a concern and diagnostic testing for a concern -- especially a very expensive repair process - is important. If you knew there could be cause to replace two expensive parts and there's still an underlying performance concern, you could choose to spend your money more wisely perhaps.

It is too difficult to know, however, what was occurring during the first repair visit. Hindsight can seem 20/20, but at the end of the day, you can only diagnose and repair what you know to be failing. There's kind of a limitation to knowing how far to "guess" problems could occur during or after repairs, if it's not happening at the time of inspection.

In any case, seek local guidance with another shop for a second opinion who can "hands on" kind of give you the guidance you need.
Sign in to reply
General Diagnosis
$88 - $111 Learn More
on November 17, 2019
A good relationship with a repair shop is a very important thing. Having knowledge and transparency surrounding a concern and diagnostic testing for a concern -- especially a very expensive repair process - is important. If you knew there could be cause to replace two expensive parts and there's still an underlying performance concern, you could choose to spend your money more wisely perhaps.

It is too difficult to know, however, what was occurring during the first repair visit. Hindsight can seem 20/20, but at the end of the day, you can only diagnose and repair what you know to be failing. There's kind of a limitation to knowing how far to "guess" problems could occur during or after repairs, if it's not happening at the time of inspection.

In any case, seek local guidance with another shop for a second opinion who can "hands on" kind of give you the guidance you need.
Sign in to reply

Similar Questions

View answers to similar questions from RepairPal's community of auto experts and enthusiasts.
Engine light and wrench light come on. car will then have no throttle response. i can reset the wrench and it will...
I have a toyota camry 2016 le with 60k miles, i always notice that when i release brake after complete stop i hear a...