2012 Hyundai Genesis 3.8 Questions

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happens intermittingly,reported 3 times to dealer,no problem codes on computer.seems to me to be low gear transmission problem.
Can feel every bump on the road
Looking for a smoother ride
I tried to restart it, it backfired then no power from ignition no lights etc. I haven't had any battery problems. Any idea what the problem could be?
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