2013 Hyundai Azera Questions

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The GPS will not longer work, the car cannot be tracked and the screen froze while driving. The error will not clear. I was told I had to replace the whole $7000 system for an application error. This is a software issue, cannot anyone help.
Have 2 fobs. Other one still works but only sometimes.
I cannot recreate the issue on demand. I never know when it will do it.
Hyundai says it is normal. Is it and can it be eliminated
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