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Q: how do i fix non functioning lift gate latch
on 2000 Dodge Grand Caravan

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
neither remote key or manual latch engages or disengages on rear lift gate. at first it would not open either with remote key or by manually pulling on latch. now can't close gate because latch in in closed position. what gives
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