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Honest-1 Auto Care of Ormond Beach

(386) 866-2316
261 Verified Reviews
h1team@honest1ormondbeach.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
16:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:30am to 6:00pm
S
7:30am to 4:00pm

ADDRESS

720 S Nova Rd
Ormond Beach, FL 32174 USA

AUTO REPAIR EXPERIENCE

  • Dennis Mclaughlin, Manager
  • Established 2014
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 85 Years of Car Repair Experience

Honest-1 Auto Care of Ormond Beach Reviews

OVERALL RATING

261 Verified Reviews
5 stars
(158)
4 stars
(55)
3 stars
(17)
2 stars
(9)
1 star
(22)
by - Verified Customer November 07, 2017

This was my first time at any Honest-1 location. I went there for an oil change based on my aunt recommending them. She's used the one in Daytona several times. The employee told me it would take about 40 minutes for my oil change but it only took 20. Very happy with that. he went over the work done but didn't try to sell me a bunch of other things. Will use them again.

by - Verified Customer October 29, 2017

Everyone was very helpful. Took my car in right away, no waiting. Service was done in record time. I trust these guys completely, they would never advise repair on something that was not needed. Will return again!

by - Verified Customer October 26, 2017

Very clean treated professionally.

by - Verified Customer October 25, 2017

The dead battery was replaced. The check engine light was still on and the shop was unable to figure out why. I think the labor charge ($98) was too high because I had to take the car to the Subaru dealership for the problem to be resolved, and pay an additional $118. A new battery should not cost me $336 !! I was told the new battery has a 5 year warranty but was given no paperwork to that effect.

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by - Verified Customer October 24, 2017

The place is nice and has a clean inside. They have snacks and drinks for free while you wait. They just don't talk much or to friendly.

by - Verified Customer October 22, 2017

This is a great place to have your oil changed

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by - Verified Customer October 22, 2017

Was told to sell vehicle because repairs would be over $6,000. Got the same repairs done elsewhere for $2,000

by - Verified Customer October 20, 2017

A business I can rely on and I don t worry about the outcome!

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by - Verified Customer October 20, 2017

Great experience these people are awesome. Place is nice and quite full of perks . Free sodas, coffee and snacks. Very professionally the entire team.

by - Verified Customer October 19, 2017

We were able to get brakes done on a recently purchased car right away! Amazing fast and professional service!

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by - Verified Customer October 19, 2017

I had the oil changed and new wipers put. Only problem is the pink wipers didn't have the proper adapter for my vehicle.

by - Verified Customer October 17, 2017

I was very pleased with the end result.

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by - Verified Customer October 16, 2017

Quality service & customer interaction. Price is fair.

by - Verified Customer October 16, 2017

Thanks to Dennis for correcting my experience with a careless mechanic/ employee. Dennis is the reason I will be coming back to your company for future services with my vehicle.

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by - Verified Customer October 13, 2017

They explained everything in detail, offered me a ride to and from shop. Car was ready in advance. Very professional.

by - Verified Customer October 12, 2017

Excellent technicians and customer service.

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by - Verified Customer October 12, 2017

I was treated with respect and the gentleman really did help me with expenses. However, I am not sure my van is really fine like they said. I am concerned more issues than what they shared.

by - Verified Customer October 11, 2017

It was fine.

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by - Verified Customer October 10, 2017

Very courteous and mentioned a coupon to save my bill.

by - Verified Customer October 10, 2017

I was charged but the repair was never made. As well the fuse box covers were left off in the glove box was ripped open.

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by - Verified Customer October 10, 2017

Everyone was courteous and friendly, even offered water. I was told I needed tires and you would send me an estimate via email. I never heard back from you.

by - Verified Customer October 08, 2017

Always receive excellent service

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by - Verified Customer October 06, 2017

Tricia was awesome and I was out very quickly

by - Verified Customer October 05, 2017

Tricia was very helpful. Waiting room was clean and had nice snacks. Made waiting very pleasant First visit, but would go there again.

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by - Verified Customer October 03, 2017

Very pleased but it was freezing in the lobby.

by - Verified Customer October 02, 2017

Great to work with , always fair

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by - Verified Customer October 02, 2017

All good!

by - Verified Customer October 01, 2017

Not so sure about the mechanics you have working there. Was told my fuel filter couldn't be changed due to rusty fuel lines, well the lines connecting to the filter are rubber at the connecting point, just don't think they knew where it was.

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by - Verified Customer September 29, 2017

My experience at Honest-1 was more than I expected, the shop was very clean and the people very respectful and pleasant to deal and talk to. The service was fast and well done, I was very happy and lucky to have been a customer in you shop. Thank you for a job well done.

by - Verified Customer September 27, 2017

Long time customer. Always treTed with respect.

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by - Verified Customer September 27, 2017

overall happy car was fixed. labor costs seemed a bit high.

by - Verified Customer September 26, 2017

Ben Cutler provided an outstanding customer service experience from the moment we walked in the door. He approached me and asked how he could help today, with professionalism and courtesy.
He continued to take care of our van situation, going above and beyond by giving me the discounted computer price. And he was

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by - Verified Customer September 22, 2017

great

by - Verified Customer September 21, 2017

Great Customer Service was in and out quick never been this impressed in along time . George made me feel like family

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by - Verified Customer September 18, 2017

Excellent customer service; high value for the dollar. Beautiful facility - absolutely immaculate. They take pride in their work.

by - Verified Customer September 17, 2017

great service with friendly people

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by - Verified Customer September 17, 2017

Reasonable prices, nice, clean waiting area, never a long wait, convenient hours & location!

by - Verified Customer September 17, 2017

Everyone is always so nice and accommodating.

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by - Verified Customer September 15, 2017

Ben was very friendly and nice.

by - Verified Customer September 14, 2017

I love walking into the shop and being greeted by name. If there is ever a problem with my vehicles and there is a possibility of it being covered by warranty they always let me know and refer me to go to the dealership and use my warranty. Even when my vehicle breaks down, they always propose the most cost saving solution.

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by - Verified Customer September 13, 2017

Good

by - Verified Customer September 05, 2017

They are amazing! Won't go anywhere else

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by - Verified Customer September 04, 2017

I'm so glad I finally went to Honest-1, after hearing good reports of them for a long time. I think the cost was fair. I got great treatment and so did my car. And you can't find a more pleasant waiting room. A very refreshing experience.

by - Verified Customer September 04, 2017

For some reason it took them over 90 minutes to change my oil. I wasn't even a walk in I made an appointment and I still sat for 90 minutes. I could have done it myself in 30. Very disappointed, probably won't ever go back there.

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by - Verified Customer August 31, 2017

Tricia and Dennis, along with everyone else were great!!

by - Verified Customer August 30, 2017

Great in everyway

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by - Verified Customer August 30, 2017

Love love Ben thanks again buddy

by - Verified Customer August 29, 2017

A pleasant experience will return and recommend to my friends

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by - Verified Customer August 28, 2017

They did an excellent job. I thought something might be wrong with truck and they were very honest in saying the issue wasn't a problem. Great job.

by - Verified Customer August 27, 2017

They are always polite and professional. I never feel pressured to have a service done! I recommend Honest Auto to everyone!

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by - Verified Customer August 27, 2017

Fast, courteous service. Immaculate waiting area. Friendly

by - Verified Customer August 22, 2017

Oil change took 1 hour and I was 1st in line.

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by - Verified Customer August 20, 2017

had an oil change and an a/c check. Normally when I get an oil change anywhere the 'Change engine oil' light goes off. It is still on. Also, everyone always places the small decal on the upper left side of the windshield showing the next time to change your oil, my old one from my previous oil change is still there.

by - Verified Customer August 20, 2017

warning lights reappeared within a week after the repairs were done to correct the problem

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by - Verified Customer August 18, 2017

tires weren't checked properly; needed air. But manager took care of problem immediately. I believe their tire guage was off.

by - Verified Customer August 17, 2017

It was quick, friendly, the work was done properly and they explained everything and it was a fair price. I'll be back.

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by - Verified Customer August 16, 2017

Tricia the service advisor was excellent. The entire experience was a '10'

by - Verified Customer August 13, 2017

Tricia was a great advisor.

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by - Verified Customer August 13, 2017

My husband sent me to Honest One and it was such a good decision. Everyone was so nice and I will absolutely be back.

by - Verified Customer August 10, 2017

Oil change completed per request and used proper oil indicated on my last oil change. Other noted maintenance required professionally recommended.

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by - Verified Customer August 10, 2017

Pleased with the service

by - Verified Customer August 08, 2017

Good deal and work done in a timely manner.

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by - Verified Customer August 03, 2017

They took me on short notice and got my maintenance work done in under two hours. Thanks, Honest-1!

by - Verified Customer August 01, 2017

Professional

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by - Verified Customer July 30, 2017

Was disappointed that when I was told I needed a new battery and the price would be 'about 100.00' and it actually turned out to be 129.00 + disposal fee. that's a 30% increase, beyond what I would call 'about'. Also, was told I needed a new lightbulb but the old one started working, was just loose.

by - Verified Customer July 27, 2017

Good job

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by - Verified Customer July 27, 2017

Price for service rendered was way too high. It was only a door handle and cost was 150.00, unbelievable.

by - Verified Customer July 27, 2017

Good job

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by - Verified Customer July 26, 2017

The staff was polite and explained what was done and what was wrong. They finished with my car faster than expected and everything was fixed correct.

by - Verified Customer July 24, 2017

Quick service at a good price and a shuttle to get me back and forth while they worked on the car.

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by - Verified Customer July 24, 2017

Very friendly staff and my vehicle was done ahead of schedule.

by - Verified Customer July 23, 2017

Great Job! Thank you.

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by - Verified Customer July 23, 2017

We were extremely happy with the service! Craig was awesome! Beyond our expectations! Will be back with service needs and will highly recommend!

by - Verified Customer July 20, 2017

Excellent

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by - Verified Customer July 18, 2017

OK, I have to say, my visit made me a customer. Nice job!

by - Verified Customer July 18, 2017

They did what I asked and made no recommendations for unnecessary repairs. Their prices are fair and the work was done right and in a timely manner. I had my RV serviced and RV service centers are hard to come by. This place was very accommodating.

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by - Verified Customer July 17, 2017

It was ok

by - Verified Customer July 16, 2017

The boss man was working the front desk because they were short staffed and he was awsome. But I know I was over charged the place was clean and very nice!

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by - Verified Customer July 12, 2017

Great and fast service! Ben Cutler was very helpful!

by - Verified Customer July 11, 2017

Very friendly, professional and educated staff. The only reason it was not done on time was the filter I needed was dellivereed but it was the wrong one - no issues. The staff kept me up to date. Great experience and I am spreading the word!

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by - Verified Customer July 11, 2017

Friendly and helpful people but very busy. Work done on time and problem fixed but prices seem to be too high.

by - Verified Customer July 11, 2017

Craig, Chuck and Ben were the great. I am so glad I stopped at this store for the repairs I needed. Thanks, Guys.. YOUR THE BEST!!!

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by - Verified Customer July 11, 2017

Ben was extremely helpful and attentive. He has great customer service skills.

by - Verified Customer July 09, 2017

Kristine was surprisingly knowledgeable and pleasant to deal with. She was able to give me bad news and handled it well. Chuck did remarkable work saving a spindle and probably an overnight stay. The other young man who worked on my truck did an exceptional job as well. I wish those individuals and that shop were in my home town. The manager was pleasant and helped me pass the time. He shared some common interests with me. He was dealing with a surprise roof leak and handled the stress of that Monday morning surprise with calm and confidence. Everyone there was professional, courteous and competent.

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by - Verified Customer July 09, 2017

They changed the tires and did an alignment. It was a fair price for what I had done.

by - Verified Customer July 05, 2017

Nice,clean, well informed place. Staff very knowledgable and did the work right the first time

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by - Verified Customer July 04, 2017

Everything is great price work been done it just takes a little too long

by - Verified Customer July 04, 2017

pointed out a couple of things that were needed and did not try to sell me work that was not needed

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by - Verified Customer June 29, 2017

Great shop. New to area. Will go back

by - Verified Customer June 29, 2017

Always a great experience.

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by - Verified Customer June 29, 2017

Both Greg and Kristina were wonderful and I have recommended Honest1 to my friends and they have been very satisfied as I am.

Greg and Kristina are definitely as asset to your company.

by - Verified Customer June 28, 2017

I felt respected and was given a good answer to a question I asked about .

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by - Verified Customer June 27, 2017

Good Job.

by - Verified Customer June 23, 2017

ALL IS WELL.

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by - Verified Customer June 22, 2017

Asked to have some work done besides the major repair somehow that got lost in the shuffle .

by - Verified Customer June 22, 2017

GOOD EXPERIENCE

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by - Verified Customer June 15, 2017

Everyone was very professional and kind.

by - Verified Customer June 15, 2017

Very friendly and knowledgable.

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by - Verified Customer June 13, 2017

Great customer service, Christine was so nice. This will be my 'go to' auto repair.

by - Verified Customer June 12, 2017

courteous. smart. on time!

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by - Verified Customer June 01, 2017

Just had oil changed - work completed as promised.

by - Verified Customer May 31, 2017

Everyone was friendly and very professional! I will highly recommend this shop!

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by - Verified Customer May 30, 2017

Your pricing is outrageous - quoted several options on one quote so it was a bit confusing also - $ 500 for a gasket set for an engine... no thank you - i will take my business elsewhere.

by - Verified Customer May 30, 2017

It was OK.

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by - Verified Customer May 25, 2017

Kind, courteous, helpful employees. Respected me and my car.

by - Verified Customer May 25, 2017

Staff is always extreme friendly and honest!

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by - Verified Customer May 24, 2017

This is one of the best shops to go to in order to get work done on your car. They go step by step and explain your options to you to in order for you to make the best decision.

by - Verified Customer May 23, 2017

I came in because I needed my regular semi-synthetic oil change. I was told by the female rep that 'your car requires full synthetic oil'. I researched this and found out that a semisynthetic is recommended. I will not be coming back.

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by - Verified Customer May 23, 2017

Good. Will come back again.

by - Verified Customer May 23, 2017

I hated having to take my car in places until I found Honest One. They are so friendly and helpful, they make dropping your car off a breeze. Inside, the store is VERY nice and extremely comfortable. If you don't have anyone to pick you up while your car is being repaired, they have a very nice sitting area with magazines and TV and there's even a place for the kids. I will never go anywhere else again.

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by - Verified Customer May 21, 2017

My guy friend took my car in so I was not present to talk to the employees. My car is running nicely though and my friend was pleased with the work and how he was treated. I would recommend to others.

by - Verified Customer May 19, 2017

great!

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by - Verified Customer May 18, 2017

I was only in for an oil change and my car was done but they didn't let me know because they were pricing something I wasn't going to have done which I thought I made clear. Nice staff but ask if I have time for you to find more work that you think needs done next time.

by - Verified Customer May 18, 2017

Very frustrating experience. Went in to have a fan looked at and they came back saying two separate parts of my car needed repairs and they needed to do a full ac check to diagnose the problem. Came back and told me exactly what I said when I walked in that it was the fan and would could 600 to repair. Way too much money when the part only costs 200. Said no thank you but was still made to pay 80 for the ac check which left me with nothing but then confirming what I already knew was wrong.

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by - Verified Customer May 17, 2017

Friendly, professional staff. All work was efficient and fairly priced.

by - Verified Customer May 15, 2017

I don't thank they have enough people there to get the job done. I was told one thing then something else. Like the person said I would be done by this weekend. Then it turns out to be something else. As it turns out, they said it would be done by Tuesday. The person that is working on it said it would not be done till Wednesday.

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by - Verified Customer May 14, 2017

Worked completed on time wish loaner car was available

by - Verified Customer May 14, 2017

Kristine always goes above and beyond. Thanks!

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by - Verified Customer May 12, 2017

My brakes still squeal every once and a while.

by - Verified Customer May 11, 2017

First experience with Honest1 . A very good one. The job was well performed, on time and at a fair price.

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by - Verified Customer May 10, 2017

The lobby was very clean and inviting. not to mention it smelled wonderful. this was my first visit and at first I was pleased. However, as with every other shop they wanted to up sell me. But they went a step further and offered an up before they even looked at my vehicle. I probably would not have minded the up sell they were offering had I been a return customer and already had a repore with them. I just don't like to be up sold when I am trying out a new place. otherwise everyone was friendly and personable.

by - Verified Customer May 09, 2017

They were not able to resolve a evap system problem, simple promblem went away on its own. The dealership advised me to run the car and the problem will go away, THEY were correct.

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by - Verified Customer May 07, 2017

Good.

by - Verified Customer May 02, 2017

pleased

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by - Verified Customer April 30, 2017

Came in for oil change. It took a little longer than expected, but when I got the car back, not only was the oil changed, but the car was thoroughly inspected and a recommendation for future service made.

by - Verified Customer April 27, 2017

Excellent

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by - Verified Customer April 26, 2017

Your cost for maintenance are not at all competitive.

by - Verified Customer April 25, 2017

Not very HONEST At all, The price charged for everything was to high for the parts. Not satisfied at all. Definetely, I won't recommend this place to anyone. I went to Autoworks to get the work done in my car for more than half in the cost.

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by - Verified Customer April 23, 2017

Very professional, very courteous and very efficient.

by - Verified Customer April 18, 2017

I went in to have my brake pads changed. They took four hours to give me a quote. And the quote was extremely high. They wanted me to pay over $400. I said no way. And went to another mechanic. They only charged $100 and had the whole thing done in one hour.

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by - Verified Customer April 14, 2017

The manager Dennis is always professional and polite. He is a real asset and the only reason I do business there.

by - Verified Customer April 14, 2017

Awesome treatment!... sometimes you need to know angels are out there.... CHRISTINE was mine...Thank you all for a job well done.

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by - Verified Customer April 13, 2017

Everyone was super friendly and I was SO appreciative of getting the ride home. I had to have a tire replaced and I got a better buy by buying 2. (Which I expected anyway). But then he said that by keeping the extra tire safe, if I ever needed another tire I would only be charged 19.95 plus tax to put it on. I hadn't thought of that so I was appreciative. I will be coming back. Thanks, again!

by - Verified Customer April 13, 2017

Very honest. Treated me and my car like I was family and car was their own.

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by - Verified Customer April 10, 2017

Shop and waiting room was clean and staff very friendly. Even if you do not need service you should drop in and check out the business and you will return.

by - Verified Customer April 06, 2017

Everything was great.

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by - Verified Customer April 06, 2017

Was very kind and greeted me when I walked through the door.

by - Verified Customer April 04, 2017

Thanks great service .

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by - Verified Customer March 31, 2017

Awesome service, always polite, professional, and fair. Have never questioned their honesty either!

by - Verified Customer March 29, 2017

Good tech support..friendly staff..car not ready on time due to wrong sized tires shipped to shop..warranty papers not prepared at time of service..had to make second trip to shop for papers..I have used this shop before and have been satisfied...

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by - Verified Customer March 28, 2017

Good service. Fair price. Show you where the problem is - cost and labor all beforehand.

by - Verified Customer March 26, 2017

Great service as always. Had to wait for the tow truck, Honest-1 staff waited for us to get there and got us back on the road. Thank you!

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by - Verified Customer March 26, 2017

Professionals
Great customer service

by - Verified Customer March 24, 2017

I went in to have my car diagnosed. I suspected that my throttle body needed cleaning. That was the only recommendation that was given. So, I had it completed. Which is fine. But, my car is making this ticking noise and I find it hard to believe that the mechanic didn't hear this.

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by - Verified Customer March 22, 2017

Very friendly and honest.

by - Verified Customer March 20, 2017

Love this shop. Its clean and everyone is so friendly and amazing! I love the women's events. Thanks to it, I have learned so much about my car that I never knew!

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by - Verified Customer March 17, 2017

Good work, took a day but took longer than anticipated for my quote after getting an inspection.

by - Verified Customer March 16, 2017

Will be back, very nice

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by - Verified Customer March 16, 2017

Employees were friendly. Repair done quickly and on time as promised. Repairs explained to my satisfaction. The shuttle service put it over the top. You are my new go to for future issues.

by - Verified Customer March 16, 2017

I like the no nonsense no fuss of Honest. They did not try to pressure me into additional items or packages, I got what I wanted. They treated me great, and I will go back again. Great job!

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by - Verified Customer March 15, 2017

Certainly not the least expensive in town. Honest, clean and polite.

by - Verified Customer March 15, 2017

Excellent service every time! Service advisor,
Kristine M. always does a great job. Thank you all so much.

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by - Verified Customer March 14, 2017

Great job, price was high, but I did get the best package offered.

by - Verified Customer March 13, 2017

Was kinda upset as noone called me to let me know what was wrong with my vehicle after it sitting there for over 3 hrs. I had to call them, then it wasn't even in the shop yet. I had an 8:30 appointment. I wasn't very happy about that, because I could of been doing other things,if they weren't going to get to it. No one told me it would be hours before they got to it.

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by - Verified Customer March 12, 2017

I believe that they were truthful and very honest on the repairs that needed to be done. I was very pleased and definitely will refer future business their way.

by - Verified Customer March 10, 2017

Took 1 1/2 hours for an oil change!

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by - Verified Customer March 08, 2017

I feel Overcharged!

by - Verified Customer March 06, 2017

I enjoy doing business at Honest-1 Auto Care

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by - Verified Customer March 05, 2017

Excellent care, on time. Bill was explained and clear. no hidden charges or attempts to pressure me in to more work. Very satisfied

by - Verified Customer March 02, 2017

Excellent customer service.

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by - Verified Customer March 01, 2017

They were very friendly but I don't know if the expensive work performed was really necessary since all I needed was an alignment. After I left I noticed a big difference in ride-very rough on smooth road that wasn't like that before. Going elsewhere next time.

by - Verified Customer February 26, 2017

Excellent sevice!!!

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by - Verified Customer February 23, 2017

I have gone to this shop on many occations and been satisfied every time

by - Verified Customer February 23, 2017

Thanks!

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by - Verified Customer February 17, 2017

Good job, thanks

by - Verified Customer February 15, 2017

They repaired the cable to open my gas door.

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by - Verified Customer February 12, 2017

Scheduled an appointment. They were punctual and did a good job.

by - Verified Customer February 12, 2017

Excellent service, highly recommend

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by - Verified Customer February 06, 2017

Excellent customer service. Friendly, helpful, fair, honest.

by - Verified Customer February 06, 2017

Great service nice people

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by - Verified Customer February 05, 2017

I think you charge too much for a battery. In July 2015 I bought a battery from you and paid $200.00 for it and installation. Two weeks ago the battery started failing and you charged me $178 for anew one installed. I won;t be back. Batteries should last at least 3 years.

by - Verified Customer February 03, 2017

I have had my car serviced by the same dealership since I purchased it. Looking for new care place since I had to move across state. This is the second shop that either does not know how to work the alignment test machine or just lied to me. I had my car checked when I went back to visit my mom and the alignment is fine. The further insult was when they sent me a link to a a website to 'read and explain' what an alignment is.

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by - Verified Customer February 01, 2017

Excellent service.

by - Verified Customer January 31, 2017

wonderful people

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by - Verified Customer January 29, 2017

Great

by - Verified Customer January 25, 2017

I would recommend this shop to women especially. I was treated with respect and I felt like I could trust rhe staff

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by - Verified Customer January 23, 2017

friendly atmosphere and professional courtesy

by - Verified Customer January 23, 2017

I felt that this shop is honest and very fair with diagnosis.

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by - Verified Customer January 23, 2017

Got an oil change within 30 min. It was awesome, the shop was clean, and they even had snakes for me while I waited.

by - Verified Customer January 22, 2017

Professional and friendly.

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by - Verified Customer January 20, 2017

Designed a good affordable plan of care for work that needs to be done, that takes into account my time and budget

by - Verified Customer January 18, 2017

Always Fair, Always Honest!

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by - Verified Customer January 18, 2017

Always Fair, Always Honest!

by - Verified Customer January 17, 2017

This cannot be brief. I live by finding people I can trust without reservation. Honest 1 has become my new number one source for all things automotive. To all in this area I say, go to Honest 1, and know that you can do so with no fear. Quality work, fair pricing and never an unneeded repair, or unfair pricing. Expect to be charged less, and expect that if you think you need an overhaul, and all you need is a minor part replacement, you will be told of the lesser problem and will be sent on your satisfied way. Trust them. There are none better. Believe me.

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by - Verified Customer January 17, 2017

My new white car had scrapes in the top of the fender and side paint and there were black marks on the hood. It's pretty annoying that someone could have used a fender cover and didn't, it would have taken 5 seconds to prevent damage to my car.

by - Verified Customer January 16, 2017

excellent

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by - Verified Customer January 15, 2017

As always, Honest-1 did what was needed, did it correctly, made helpful recommendations for the future, and treated me with respect and like a human being, not just a number or someone generating profit. Free snacks, sodas, coffee, and bottled water are also always very much appreciated, too, as is the cleanliness of the lobby and waiting area.

by - Verified Customer January 13, 2017

I was truly impressed with Honest-1. Kristine was excellent in helping me out when I first arrived & left. Very knowledgeable, great customer service & did not push me into anything I did not need. I felt comfortable in what was said and what was done with my vehicle by both Kristine and the mechanic. I will be back for all my auto needs

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by - Verified Customer January 10, 2017

Very helpful.

by - Verified Customer January 10, 2017

All was well except we were promised a 3:00 time for pick up and we didn't get out until nearly 5:00.

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by - Verified Customer January 09, 2017

Very pleased.

by - Verified Customer January 08, 2017

staff was friendly and work done quickly

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by - Verified Customer January 06, 2017

Great place 5 stars

by - Verified Customer January 06, 2017

I was upset that I had a coupon for service from your sister company and the coupon was not honieed. Not only that, but I was lead to believe it was going to be honored until time to pay my bill and I was charge regular price. At least, let a customer know I'm advance so he or she can decide if they want to continue with service.

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by - Verified Customer January 05, 2017

The only issue that i had with the price was that the coupon was for $19.99 and it ended up costing me $27 plus. I think that it should have been explained better

by - Verified Customer January 04, 2017

Great place 5 stars

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by - Verified Customer January 03, 2017

My car needs to be fixed.. steering still broken

by - Verified Customer December 28, 2016

Good work at a fair price.

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by - Verified Customer December 27, 2016

need to offer walk in oil changes!

by - Verified Customer December 27, 2016

I think mechanics work on more than one car at a time..Spent 4hrs. waiting on one day and almost two hrs, a week later..The appointment person was friendly and kept me informed. She had a great personality kept everyone happy

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by - Verified Customer December 22, 2016

Everyone was very friendly and honest. Was a great experience compared to other places I have been.

by - Verified Customer December 21, 2016

Very courteous. No pressure. Well treated. Great experience!

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by - Verified Customer December 18, 2016

Was impressed by Christina who explained procedure and greeted me warmly.

by - Verified Customer December 16, 2016

It Was Great !

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by - Verified Customer December 09, 2016

This is a wonderful place to take your car for car care. Their honest, very reasonable and they make you feel at home. Totally recommend them.

by - Verified Customer December 09, 2016

Friendly staff and good prices .

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by - Verified Customer December 08, 2016

I had an oil change and a couple filters replaced. I really wouldn't know how to check any of it, but I believe you are honest people...

by - Verified Customer December 05, 2016

When was the last time you were invited into the garage to look at your car when it was on the lift? A small leak was developing and they wanted me to see what they were talking about for future reference and repair. They found this while doing a FREE pre-trip inspection. They have earned my confidence and I will be returning.

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by - Verified Customer December 05, 2016

I have found that Dennis is an experienced professional who pays attention to detail and his customer relations skills are an inherent benefit to all that have service performed at Honest -1 Auto Care. Best service in the area.

by - Verified Customer December 05, 2016

Top notch work - attentive and patient.

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by - Verified Customer December 04, 2016

All around excellent. Very happy with service.

by - Verified Customer November 28, 2016

Nice waiting area/lobby

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by - Verified Customer November 28, 2016

Excellent work done. Have never had a better experience with an auto repair shop in my life.

by - Verified Customer November 28, 2016

The shop seemed trustworthy & performed a good job. I will return for future service.

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by - Verified Customer November 22, 2016

The work was done quickly and efficiently everyone was friendly

by - Verified Customer November 22, 2016

Excellent Management, Staff, Customer Wait Area and a Repair Facility that is "Honestly #1". Thank you Dennis-you mean
so much to us and our 2000
Jeep Cherokee.
We Trust you without question!

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by - Verified Customer November 20, 2016

excellent

by - Verified Customer November 17, 2016

Dennis M is the reason I keep returning. He understands what needs to be done or not done and I prefer dealing with him

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by - Verified Customer November 17, 2016

Always a pleasure getting work done at Honest-1. The customer is #1.

by - Verified Customer November 16, 2016

Always cheerful and friendly staff- no pressure to get "work" done- I trust Honest-1 Auto with my cars.

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by - Verified Customer November 13, 2016

Very friendly front desk lady and staff. A comfortable atmosphere to wait on your car. Great experience overall.

by - Verified Customer November 13, 2016

Always a good experience getting my car worked on!

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by - Verified Customer November 10, 2016

They were very nice & informative. I just am so busy and was unable to return for additional repairs or info for repairs at this time.

by - Verified Customer November 07, 2016

Dennis knows his stuff AND can relate to people....hard to get in garages sometimes

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by - Verified Customer November 06, 2016

Well satisfied

by - Verified Customer November 02, 2016

Friendly, fair, and excellent staff

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by - Verified Customer July 19, 2015

Good and honest service.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Thank you for the nice review. We put a lot of emphasis on the word Honesty. Not only is it our name but in how we deal with everyone. We take you into our shop to show and to explain to you the condition of your car BEFORE any work is done. Our shop is always open to customers. We want nothing hidden and will only do the work your car needs AND you want done to it. Thanks again!

Sorry about being a long reply but we really get excited when we can talk to people about how we operate with a high set of values and honesty.

by - Verified Customer July 16, 2015

Very great service.

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by - Verified Customer July 16, 2015

Good honest service.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Thank you for the nice review. We will continue that honest service!! We look forward to your next visit.

by July 16, 2015

I like the staff here.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Thanks. And truthfully we love our customers. We treat our customers like friends and family because that is how we feel everyone should be treated. Have a great day and we look forward to seeing you again.

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by - Verified Customer July 12, 2015

They are very good.

by - Verified Customer July 06, 2015

Outstanding job done.

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by - Verified Customer July 06, 2015

Quality service done by friendly professional staff.

by - Verified Customer July 01, 2015

They did not honor the coupon they sent me in the mail.

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by - Verified Customer June 29, 2015

Staff are courteous. Cost if repairs is high but in line with standards.

by - Verified Customer June 28, 2015

VERY FRIENDLY MANAGEMENT, THEY PROVIDED EXCELLENT SERVICE.

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by - Verified Customer June 27, 2015

The service was fast, and helpful.

by - Verified Customer June 25, 2015

Still waiting on them to complete their work. I need to return my truck because of a back ordered part.

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by - Verified Customer June 24, 2015

I negotiated a price I could afford. When I received the bill you had charged $40 in shop fees. No one had mentioned shop fees and 8% is wrong.

by - Verified Customer June 09, 2015

Everything was great. the service, the price, and the service personnel.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Kathleen,
Thanks for the nice review. We strive to make our customers happy which also brighten up our day.
We look forward to your next visit.

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by - Verified Customer June 09, 2015

Great service- reasonable price.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Thank you for the very nice review. We are happy you were pleased and we look forwarded to seeing you again.

by - Verified Customer May 26, 2015

Very over priced.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Our goal is to provide expert service with high quality parts. We offer the longest warranty in the industry as part of that guarantee. We want to provide you the best value.

What is hard to do in this industry is to compare pricing. Cheap quality or used parts are always out there. Non qualified labor is out there. We want our customers to have reliable transportation and to trust their cars and us.

We always provide a written estimate for any work we do. We want you to know exactly what we will do and the price first.

We hope you come back and we will go over exactly what parts we quoted so you can do a good comparison. I think you will find us very competitive and always significantly lower than dealerships.

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by May 12, 2015

Very nice staff and workers.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

Thank you. Our team loves to work with our customers and we get excited when we get nice feedback. THANK YOU again.

by - Verified Customer April 27, 2015

They tried to sell me something I didn't need.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

We always let you know where you car is at on the manufacturers suggested maintenance schedules. It is one of the printouts you will receive from us. We want you to know the exact condition of your vehicle, both the good and the bad. Then we ALWAYS let you decide what you want do. We are very sorry that came across poorly.

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by - Verified Customer April 10, 2015

They did a great job at a fair price. The shop was very clean.

by - Verified Customer April 01, 2015

Everything went great.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

That is great to hear. We really appreciate your trust in us.

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by - Verified Customer March 27, 2015

I feel I was greatly overcharged for my parts and labor.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

We are very, very sorry that you felt overcharged for your parts/labor. We ALWAYS provide a written estimate before any work is done to make sure you understand what is being done and the costs. We obviously did a poor job of explaining the costs to you. We are very sorry about that. If you would come back in we will try to rectify the situation with you.

by - Verified Customer March 03, 2015

The are prompt & friendly. They offer great customer service and fixed the car quickly.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

One of three key objectives is to provide excellent customer service. You truly put a smile on our face hearing that you were satisfied. Thanks for the review.

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by - Verified Customer February 19, 2015

I was very happy with their work.

Reply from Honest-1 Auto Care of Ormond Beach – by Honest1AutoCareOrmond September 25, 2015

We appreciate the nice review and we are always here to help out with anything.

12 verified customers did not leave comments but provided these ratings:
by Brenda, Leslie, Duane, Arnold, Ryan, Frank, Randy, James, Victor
by Eric
by Matthew
by Justin

RepairPal Scorecard
94
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
98

The Ormond Beach location of Honest-1 Auto Care has been serving the local community since 2014. During this time they have developed a loyal following of customers who described this shop to us as:  “helpful”, “friendly”, “honest”, and “professional”. This location features a team of automotive technicians whose experience and ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, Saturday & Sunday business hours, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Honest-1 Auto Care provides Ormond Beach with quality auto repair and maintenance. We work on all makes and models of cars and trucks.

We can perform a broad range of services; Brakes, Alignments, New Tires, Wheel Balancing, Electrical repairs, Oil Changes, Major and Minor Engine repairs, All types of flushes, Radiators, Coolant repairs, AC repair, Check engine lights, etc.

Our team of ASE certified technicians will expertly diagnose your car's issues and then perform just the repairs needed. We back up our work with the best warranty in the business; 36K miles/36 months. That is 50% better than most shops. We believe in the quality of the work we do.

We also have a luxurious customer lobby. HDTV, Free WiFi, Free beverages/snacks, Video Games, Tablets to use, kids area, pub tables and deep padded chairs. We make your stay VERY pleasant.

We also offer a shuttle service, night drop off and loaner cars. We have you covered no matter what.

Come see the best shop in town.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Honest-1 Auto Care of Ormond Beach
Back passenger tire
To provide an accurate cost without us inspecting the car results in the estimate being too high or too low. How much rust is there, other damage caused by the failure, etc are factors we need to look at.

You have a very good service estimator on repairpal.com. We are certified by them and as such we must do the work within the cost range they provide. We also will do a free inspection so we can give you an exact price. NO obligation at all to do work with us. Either approach will give you a cost to do the wheel bearing.
what would cause oily, greasy front wheel ...
The car should be checked you may have a leak of brake fluid or grease from the axle both of which could become a bigger problem. We can perform a free inspection give us a call at 386 262 1089
No more just buying the car. And needs cl...
Randy,
Not sure of your question but it reads like you are looking to buy the car. We can do a used car inspection for you which will give you a good health report on the car. We do quite a few of them so people know up front the condition of their future vehicle. We wish you well on your future purchase.
panel. This panel has no max button.
Not sure if you are wanting to do this yourself or not. We do offer a free AC check so you can come by our shop and we will be happy to help you. If wanting to do it yourself, not sure what tools you have. First is a visual inspection to see if you have a loose belt on your compressor, anything blocking the compressor from working and to check the refrigerant levels in your system. If your pressure is normal but the air is hot, you MAY have a compressor problem. Checking to see if the compressor clutch is engaging is a simple visual inspection. The compressor is usually located towards the front of your engine, just inside the grill of your car. Your car should be running with the AC on to check the compressor clutch. The compressor looks like a small motor with a large wheel on the end. The wheel (which is the compressor clutch should be spinning.) If it is not spinning, you have a problem with your compressor. Could be electrical or mechanical. Go this far and let us know your results.
I have a battery light ON in my Ford focus...
A few things may be in play and a bit more info is needed.
Was the only concern the battery light being on?
Was the car not starting easily?
Any issue with any of the electrical devices such as radio display or dash lights flashing?
Factory battery defects make up less than 7% of the true battery issues and you having a new battery would have you look in other places first. Driving habits can be a cause. If someone drives only short distances with a high electrical draw, the battery may not have time to recharge. That is more common than thought. Another item if the alternator is truly good is a short in your electrical system. How did autozone confirm that the alternator was good? So you best bet is to start tracing back from your alternator to see why it is not charging your battery.
Started after having the tires rotated
Agree with the previous person . If the vibrating started after a tire rotation, you would look at the tires first. Check the condition of the tires. If they look good, check to see if they are balanced. Checking the balance requires you to bring it to a shop. Make sure they do a test drive along with a good overall inspection. It MAY be the tires or another issue could have come up coincidentally at the same time. The general inspection should catch that.
Give some more info please why did you replace the regulator? previously asked are there any trouble codes? why did you consider and how did you check convertor? Is it a miss or is it a fluctuating idle?
If it the connecting hose between the two rails it appears that you cannot do what you would like to do on that Van this is from the Dodge Service Manual

" CAUTION:The left and right fuel rails are replaced as an assembly. Do not attempt to separate the rail halves at the connecting hose ( Fuel Rail Assembly—Typical ). Due to the design of this connecting hose, it does not use any clamps. Never attempt to install a clamping device of any kind to the hose. When removing the fuel rail assembly for any reason, be careful not to bend or kink the connecting hose."

If I can help you any way give me a call Dennis McLaughlin Manager Honest 1 Auto Care Ormond Beach 386 262 1089
I've had a recurring problem with the ...
There are many safety issues that will cause the air bag light to come on. one is the pretensioner that you replaced, but there are many others including the passenger detection sensor which is part of the seat .

What are the codes that are showing in the system at this time?

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