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Hogan & Sons Tire and Auto - Leesburg

(703) 884-2513
50 Verified Reviews
Troy@hoganandsonsinc.com

HOURS
07:00
19:00
http://purl.org/goodrelations/v1#Monday
07:00
19:00
http://purl.org/goodrelations/v1#Tuesday
07:00
19:00
http://purl.org/goodrelations/v1#Wednesday
07:00
19:00
http://purl.org/goodrelations/v1#Thursday
07:00
19:00
http://purl.org/goodrelations/v1#Friday
07:30
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
7:00am to 7:00pm
S
7:30am to 6:00pm

ADDRESS

314 E Market St
Leesburg, VA 20175 USA

AUTO REPAIR EXPERIENCE

  • Troy Stephens, Manager
  • Established 1984
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 67 Years of Car Repair Experience

Hogan & Sons Tire and Auto - Leesburg Reviews

OVERALL RATING

50 Verified Reviews
5 stars
(22)
4 stars
(15)
3 stars
(5)
2 stars
(1)
1 star
(7)
by - Verified Customer June 15, 2017

Work was done correctly but realized after I left I had s coupon for 2 of the 4 jobs I had gone. Called immediately after I got home and they said they couldn't adjust the bill. Exact words were, use it next time. It expired in two weeks wouldn't be back that fast.

by - Verified Customer June 15, 2017

Love the service although the problem is still occurring so need to bring it back which is unfortunate.

by - Verified Customer June 13, 2017

The staff were extremely helpful and there for whatever i needed.

by - Verified Customer June 11, 2017

This last visit, they failed to put the lug nuts on all four tires on tightly which could have caused severe damage or an accident. In the past, they forgot to put the oil cap back on my wife's car causing the oil to boil out of the reserve and onto the engine. Not only did this cause the smell of oil burning, but could have easily caused her engine to burn up. The only lucky thing out of that was that the cap was still inside the engine compartment.

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by - Verified Customer June 11, 2017

High charges.

by - Verified Customer June 11, 2017

Great customer service!

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by - Verified Customer June 07, 2017

Good!

by - Verified Customer June 07, 2017

Outstanding customer service. As soon as I walked into the busy lobby I was immediately greeted and asked: " How can we help you today?" The person behind me has also helped right away. I believe by one of the shop techs as he walked in from the shop. Not the kind of stuff you see anymore. I was very impressed.

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by - Verified Customer June 06, 2017

Quick and courteous service.

by - Verified Customer June 06, 2017

They are always friendly and prompt. I am pleased with them every time I need service.

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by - Verified Customer June 06, 2017

Fantastic service, full and complete explanation of what was done, and what my car needed. Knowledgeable staff.

by - Verified Customer June 04, 2017

Good.

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by - Verified Customer June 02, 2017

Always a pleasure taking my car to Hogan & Son's!

by - Verified Customer June 01, 2017

Exceptional Service!

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by - Verified Customer May 29, 2017

Just a simple oil change, rotation, and balance. I arrived early, and the work was still done timely. Oil monitor was reset and a reminder decal placed on the windshield.

by - Verified Customer May 26, 2017

Very nice people and service.

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by - Verified Customer May 25, 2017

Everyone is always very personable and helpful.

by - Verified Customer May 25, 2017

Great service. Attentive and friendly.

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by - Verified Customer May 23, 2017

Came in for an oil change. Received call that I needed to be replaced brake fluid and transmission fluid, which sounds rather simple until I received the bill for $802.03 for this service. Should have been given info re the cost of this brake and transmission fluid replacement! Just saying....but as they say "women" can get taken advantage of when it comes to auto repair.

by - Verified Customer May 21, 2017

I really like the guys at the shop. The only things that prevent me from giving a higher score are the cost of service and time that it takes to get work done. Rather than being pleasantly surprised by faster than expected service, I'm usually waiting at the time that they predicted.

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by - Verified Customer May 19, 2017

Good work is done in a timely manner with courteous workers.

by - Verified Customer May 19, 2017

Good customer service, especially at the front desk. However, the safety inspectors tell you that you need pads and rotors when you really only need pads.

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by - Verified Customer May 18, 2017

Good service and customer experience by the whole team.

by - Verified Customer May 17, 2017

Very pleasant employees explained things in a way I could understand.

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by - Verified Customer May 16, 2017

Brought my Jetta in for an alignment and balance of its tires. Service was friendly and very detailed in explaining what they did along with providing recommendations.

by - Verified Customer April 05, 2017

Poor, I think false information was given and the charge was more than expected.

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by - Verified Customer March 30, 2017

They were extremely helpful and accommodating! They offered me a ride home instead of me waiting around for my car.

by - Verified Customer March 29, 2017

Let me clarify my visit to Hogan & Son. I stopped in to check on the repair to a tire on my car. I was told it could not be repaired, but I could buy a new tire for $250. I thought that was a little steep, so I said I would check back. I found the same tire in a Leesburg Tire shop for $135. I'll not be back to Hogan and Son.

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by - Verified Customer March 29, 2017

I was there for a state inspection and waited for nearly 5 hours. I have been going to this shop for 10 years or more and have never had this experience. As they are SO, SO nice, friendly, and fun to be around this was an unusual experience.

by - Verified Customer March 27, 2017

I had tires delivered to Hogan and Sons Tires, and I had them put on there. My bill came to more than was anticipated, but the service was great. They did recommend other service, but I declined because we get our service done at the Honda dealership.

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by - Verified Customer March 27, 2017

For state inspection only.

by - Verified Customer March 26, 2017

Only had an oil & filter change but all was quick and timely.

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by - Verified Customer March 26, 2017

Excellent.

by - Verified Customer March 26, 2017

My car was serviced on time and the manager was very professional.

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by - Verified Customer March 24, 2017

Good service, good manager.

by - Verified Customer March 24, 2017

Good customer service.

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by - Verified Customer March 24, 2017

I asked for a state inspection and emissions, oil change and transmission fluid exchange. They first told me my tires probably wouldn't pass inspection. Hmm, could that be because this is a tire place. I told them to disregard inspection and took it somewhere else where it passed. No new tires needed. They also told me they could do the transmission fluid exchange for the same price as Honda but didn't know the procedure Honda used. So I took it to Honda. Might as well have someone who is certified on the car to do the work right especially it's the same price. They always try and up sell you in everything. Nice people but so annoying they operate the way they do.

by - Verified Customer March 23, 2017

I think they were terrible, bad customer service.

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by - Verified Customer March 22, 2017

The guy wearing glasses at the reception is super friendly, I feel bad I don't know/remember his name. He seems very happy at his job. The personnel who did the car services were very efficient and knowledgeable.

by - Verified Customer March 17, 2017

Everyone I dealt with was friendly and helpful.

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by - Verified Customer March 16, 2017

Best service and cost I've ever experienced in my 25 years of owning a vehicle!

by - Verified Customer March 16, 2017

The service was fine but it took way too long. Oil change and tire rotation: 2 hours.

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by - Verified Customer March 10, 2017

Excellent service on installing new tires and alignment for my truck. Always use them for oil change also.

by - Verified Customer March 10, 2017

Oil change/Rear brakes.

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by - Verified Customer March 08, 2017

Professional, courteous, and knowledgeable staff. Clean showroom.

by - Verified Customer March 08, 2017

They are great!

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by - Verified Customer March 06, 2017

I've been a regular customer for 7 years. I'm very happy with the service I received. A tire had to be replaced.

by - Verified Customer March 03, 2017

Good service.

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by - Verified Customer March 02, 2017

Excellent service and fast.

1 verified customer did not leave comments but provided this rating:
by Tanya

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
98

Hogan & Sons Tire and Auto - Leesburg was established in 1984 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “accommodating”, “knowledgeable”, “honest”, and “helpful”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Hogan & Sons Tire and Auto - Leesburg
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