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HCS Auto Repair

(479) 668-3089
100 Verified Reviews
djvmack@swbell.net

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

3732 Elm Springs Rd
Springdale, AR 72762 USA

AUTO REPAIR EXPERIENCE

  • Doug Vlastuin, Owner
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 36 Years of Car Repair Experience

HCS Auto Repair Reviews

OVERALL RATING

100 Verified Reviews
5 stars
(73)
4 stars
(21)
3 stars
(4)
2 stars
(1)
1 star
(1)
by - Verified Customer October 31, 2017

If you need a repair to your vehicle, this is the place to come. All of the staff is extremely courteous and knowledgeable.

by - Verified Customer October 30, 2017

Had thermostat replaced. Was done within a couple hours and Bill ready to go as soon as I arrived. In and out quickly! Always happy with HCS!

by - Verified Customer October 25, 2017

Excellent service team. Will be recommending to friends.

by - Verified Customer August 31, 2017

Was some delay because they didn't have correct oil filter.

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by - Verified Customer August 30, 2017

Dale and his mechanics always do a great job on time and always good results. One of the few honest shops left in this area!

by - Verified Customer August 16, 2017

Sean was very polite, courteous, and respectful when contacting me by phone , responding to my online request. When I brought the vehicle into the shop, he recognized my name from the phone call, and remembered the conversation. (Impressive!) His call to explain the diagnostic / plan of action was concise and complete, along with cost of parts and labor; as well as his call to let me know the vehicle was ready. And while another employee checked me out, Sean spoke and thanked me for coming in. I'm sure the guys in the shop did a great job, as there has been no further issues. Prices were very fair and affordable.
I will be returning, and sending people in when they ask where to take their vehicle! Thank You Guys!!!

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by - Verified Customer August 15, 2017

good

by - Verified Customer August 08, 2017

I first went into to have a certain sound checked out. They told me there were overall a lot of repairs needed to get my car (over 180,000 miles) in top shape. They told me what was going on and gave me a price breakdown per item. I Decided not to perform any of the services that day to make sure the prices were fair. Called a few places, and HCS came in under what other people said. So, I decided to schedule one of my repairs (reason I brought my car in originally) the next week. Upon arrival, they were very expedient with my check in. After my work was done, went back and they told me they were going to drive it around one more time to make sure the work was done correctly as there was a sound, and they wanted to make sure it was not what they just did that was making the sound. Price came in well under what they estimated (thank goodness!) and car is running much better right now. Going to be bringing it in for the rest of the repairs soon! Thanks all!

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by - Verified Customer July 24, 2017

Took my truck because it was close and they said the alternator and would cost $600. Then I called i HCS and they quoted me at $300. Enough said.

by - Verified Customer July 17, 2017

Overall very good.

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by - Verified Customer July 17, 2017

Just love these guys!

by - Verified Customer July 11, 2017

I have had 2 recent experiences elsewhere that could have caused severe and costly damage to my auto. I was upfront that I would need to see the work afterwards. My requests was met with great customer service and they were very obliging. So far so good, I will continue to use their services.

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by - Verified Customer July 05, 2017

There was a breakdown of communication in the beginning, but after my husband spoke with Shawn (the shop manager), and Shawn was extremely helpful and kind with getting a fair resolution. We will recommend HCS (and Shawn) in the future!

by - Verified Customer June 18, 2017

Satisfied with the experience.

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by - Verified Customer June 13, 2017

Appreciate the assistance in getting my Ranch Truck repaired quickly so I could get it back on the ranch!

by - Verified Customer May 31, 2017

Jordan at the front desk is always very helpful and nice each time we have been in.

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by - Verified Customer May 14, 2017

Car is running great.

by - Verified Customer April 18, 2017

HCS is the only place I would take my vehicle.

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by - Verified Customer April 16, 2017

Overall a great experience.

by - Verified Customer March 30, 2017

Everyone there is very courteous and explain what is needed and not thing to push unnecessary repairs to be done. Honest and very accommodating to your needs.

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by - Verified Customer March 29, 2017

I received great service at a fair price. I have already recommended this shop and will be going back when needed.

by - Verified Customer March 23, 2017

Shop was great. Found problem within minutes and fixed same day.

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by - Verified Customer March 23, 2017

New to the area and looking for a mechanic to work on our Audi Q7. HCS did an excellent job. Good communication and felt confident in the work completed.

by - Verified Customer March 23, 2017

They let me drop off and pick my vehicle at my convenience, communicated well about the repairs needed, and were very friendly.

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by - Verified Customer March 23, 2017

Good

by - Verified Customer March 21, 2017

This was my second apt for the same issues. During the first apt, only an exam of my vehicle could be done due to time constraints by the mechanics. My a/c was not working and having to wait a week to get onto the shop's schedule made me disappointed BUT actually having my car ready in a small window of time and getting everything done that we agreed on feels good. I didn't like waiting a week, but I am highly satisfied with the work/service provided.

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by - Verified Customer March 21, 2017

Excellent customer service and explanation of the work to be performed.

by - Verified Customer March 21, 2017

HCS Auto repair is the best auto repair I have ever known. They explained me very well what my car problem was, and the price to fixed it was way below the competition. Also, I love how they treat the cars, very professionally. I would definitely recommend this place to anyone who needs their car fixed at a reasonable price.

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by - Verified Customer March 16, 2017

Excellent staff.

by - Verified Customer March 16, 2017

I have used HCS Auto Repair on several different repair issues on different vehicles. I have always received excellent service in a timely manner completed to my satisfaction. The staff is always friendly and courteous. Highly recommend them.

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by - Verified Customer March 14, 2017

Good

by - Verified Customer March 14, 2017

Very satisfied with the overall work performed.

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by - Verified Customer March 09, 2017

Thanks for a great job well done.

by - Verified Customer March 05, 2017

I had them to look into aliening my truck and they recommended replacement of a wheel bearing,I decided to attempt replacing the bearing myself because of the cost there as I have a limited income and have always been a shade tree mechanic,as I looked into it myself i found it to b too big a job for me.i called them back and was supposed I was able to get it in their shop and repaired the next day,very pleased with the service

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by - Verified Customer February 28, 2017

They fixed my 30 year old car in 2 days. One part came in higher than quoted did everything they could to make up for it.

by - Verified Customer February 27, 2017

First time in, great!

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by - Verified Customer February 26, 2017

Good

by - Verified Customer February 22, 2017

I was pleasantly surprised by the service in general. I am a business man myself and these places are becoming rare today. Give them a try. Bill Myrick.

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by - Verified Customer February 13, 2017

Great customer service!

by - Verified Customer February 06, 2017

Jordan was great. Loved the text communication. I was pleased with the amount of information Jordan gave and the questions he asked before preforming the work. Already recommended HCS to a friend to get his timing belt done!

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by - Verified Customer February 01, 2017

Serviced my vehicle

by - Verified Customer January 26, 2017

Great service
Excellent response to my numerous questions.

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by - Verified Customer January 26, 2017

Good

by - Verified Customer January 16, 2017

I'm a repeat customer, still happy with service!

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by - Verified Customer January 15, 2017

Awesome place of business.
Love the 36,000 mile or 3 yr warranty

by - Verified Customer January 15, 2017

As expected !

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by - Verified Customer January 15, 2017

Great job as usual and Lewis made sure that the air in my tires was replaced. :). Thanks again for great service.

by - Verified Customer January 11, 2017

I completely trust that the work that was needed was done, and done well.

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by - Verified Customer January 09, 2017

I felt very comfortable in their care and was treated with respect. The work was done in a timely manner. A good experience all around.

by - Verified Customer January 03, 2017

Very professional people. They were helpful and comfortable to work with. Thank you for an excellent car service experience.

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by - Verified Customer December 27, 2016

Always like bringing my cars to HCS. I trust and value their opinions and their workmanship.

by - Verified Customer December 22, 2016

Good job. I will be back.

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by - Verified Customer December 20, 2016

Great reliable service. Honest people.

by - Verified Customer December 15, 2016

Best mechanics I have had in years. Kind, friendly, hard-working. I have been using these guys for almost 3 years and have never had a problem that they didn't immediately and professionally address. HIGHLY RECOMMENDED!

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by - Verified Customer December 08, 2016

Lewis and Jordan always treat me with the utmost respect. They make sure I understand everything that is wrong with my car. Doug and Sheila are very respectful as well.

by - Verified Customer December 06, 2016

I appreciate the ability of the auto repair shop to pick up and drop customers off within a 5 mile radius.

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by - Verified Customer November 30, 2016

HCS Auto Repair goes above and beyond to help their customers. When I had a problem with my car they stayed late so that they could help me. I recommend HCS Auto to everyone that wants their autos repaired or serviced with the comfort of knowing that it was done right.

by - Verified Customer November 30, 2016

1980 Corvette ....loose steering ... Fixed .. Drives much better.

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by - Verified Customer November 29, 2016

Great service!

by - Verified Customer November 28, 2016

Very nice and helpful, however my issue is only partially fixed. My coolant reservoir was replaced, but there still appears to be a leak in the line.

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by - Verified Customer November 21, 2016

Excellent work,professional, explained repairs and very accommodating.

by - Verified Customer November 17, 2016

With 2 teenage drivers, I seem to have more need for an auto repair shop than I care to admit. The folks at HCS have always treated me with great work, fair pricing and work that is done on time and as quoted. If you are looking for an honest, fair auto repair shop, then look to HCS Auto Repair. They will treat you right.

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by - Verified Customer November 15, 2016

I have two vehicles, a 1997 Toyota Camry and a 2005 Honda Pilot. The combined total miles on both is 575,000 miles. Because of the service, and inspections performed by HCS Auto Repair both vehicles are performing very well, saving me the need to purchase expensive replacement vehicles. If you want your vehicle to run like a new one, keep it serviced at HCS Auto Repair.

by - Verified Customer November 13, 2016

Great.

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by - Verified Customer November 19, 2015

We have always had excellent service at this shop.

Reply from HCS Auto Repair – by hcssuto December 18, 2015

Thanks Dale

by - Verified Customer November 08, 2015

They got me in quick for service . Good professional service. The price for the work done was good compared to other places I've been to.

Reply from HCS Auto Repair – by hcssuto December 18, 2015

Daniel thanks,glad we could help.

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by - Verified Customer November 02, 2015

They are excellent at what they do and stand behind their work. Dan and Doug are always friendly and their work estimates are always accurate.

Reply from HCS Auto Repair – by hcssuto December 18, 2015

Thank you Brian. We appreciate your business and we strive to be the best.

by - Verified Customer October 26, 2015

I've only had one job here and it was great.

Reply from HCS Auto Repair – by hcssuto December 18, 2015

Thanks Alyssa, we look forward to helping you keep your car in great running condition.

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by - Verified Customer October 08, 2015

These guys try to do their best, every time.

Reply from HCS Auto Repair – by hcssuto December 18, 2015

Thanks James, great doing business with you.

by July 14, 2015

Doug, the owner is very trustworthy. His prices are fair.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Thank you for a great review!

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by - Verified Customer July 09, 2015

Good service but they are very expensive.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

I'm sorry you feel we are expensive. You vehicle is one of the most expensive cars to repair. Thanks for your business.

by - Verified Customer July 09, 2015

They did my repair in an extremely fast time. I have a job up here and so I'm living in a motel and it's convenient that they are just right around the corner.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Thanks Dan. Come again!

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by - Verified Customer July 09, 2015

Prompt and honest service.

by - Verified Customer July 09, 2015

They were very fast, knowledgeable and they gave me the lowest price they could offer.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

We appreciate your business and review!

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by - Verified Customer July 09, 2015

Good service, good price, and I like their 24 hour road side service.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Thanks for your business Brant!

by - Verified Customer July 09, 2015

The service itself is good. The service advisor found my attitude to be unacceptable and told me if they were to continue as my car repair shop I would have to change. The shop seems to have a need for more mechanics. This was my third time there. The other times were fine.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Diane, I am sorry for the bad experience. We were very short handed at the time and very over loaded with work. Since then our staff has been filled so we can better handle the work load. I hope we will see you again. We do appreciate your business.

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by - Verified Customer July 07, 2015

They did very good work, they have friendly customer service and I thought the price was fair for the repair.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Thanks Lisa!

by - Verified Customer July 06, 2015

I like their attention to detail when dealing with the customer.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Thanks for your business Walt!

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by - Verified Customer July 01, 2015

They are very convenient, they did good work in a timely manner.

by - Verified Customer June 30, 2015

I have recommended them to others. They do good work, their prices are right and they always get the work done in a timely manner.

Reply from HCS Auto Repair – by hcssuto September 01, 2015

Thanks for all you do Janet!

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by - Verified Customer June 28, 2015

Extremely knowledgeable and courteous.

by - Verified Customer June 28, 2015

They always give us excellent service. Very honest and trustworthy at a fair price.

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by - Verified Customer June 18, 2015

They are the best, and HONEST too!

by - Verified Customer June 16, 2015

They fix what is wrong with the car. They charge a fair rate. They are a little cheaper than other places.

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by - Verified Customer June 11, 2015

Good service with what seemed to be a reasonable price. Knowledgeable mechanics.

by - Verified Customer June 10, 2015

Nothing but professionalism and I am happy with their service.

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by - Verified Customer June 03, 2015

I appreciate the excellent service, appreciate the excellency.

by - Verified Customer May 26, 2015

Good honest service. You don't have worry about being taken advantage of.

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by - Verified Customer May 11, 2015

The people at HSC are honest: they don't try to make you think you need more done then what actually needs done; they fix what needs fixed; the charges are reasonable. They are genuinely friendly.

by - Verified Customer May 10, 2015

Very friendly, professional, and knowledgeable.

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by - Verified Customer May 07, 2015

Professional work and treatment. They are timely and trustworthy.

by - Verified Customer April 23, 2015

Very nice facility with friendly and knowledgeable staff, they impress me as honest and trustworthy. They have, on occasion, charged very little or nothing for their services.

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by - Verified Customer April 23, 2015

Doug was always on top of the facts and provides options and lets me make the final decision.

by - Verified Customer March 12, 2015

They are always reliable and confident they do what is needed and no BS.

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by - Verified Customer March 01, 2015

Fair pricing great service.

by - Verified Customer January 01, 2015

Doug may not be the cheapest guy in town but, when your car or truck leaves his place you have the confidence to know its right, and also if you have a problem after the work, he will make it right!! Honesty is number 1 with me!!! And in this day and time it's hard to find.

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RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
91

HCS Auto Repair was established in 2006 and has been providing Springdale and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “trustworthy”, “friendly”, “knowledgeable”, “professional”, and “reliable”. Early bird vehicle drop off and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
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AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASA

MESSAGE FROM THE SHOP

At HCS Auto Repair Service, our goal is to offer the best services available at affordable prices to get you back on the road in no time! We are a full-service preventive maintenance and auto repair center. Best Warranty 3year/36,000 mile on all qualified parts and labor! HCS offers Premium Oil Services, Tires, Brakes, Engine & Transmission Services, AC & Heating, and Alignments. Free 30 point inspection with each Oil Service!! Factory maintenance is also available for much less than the dealership prices with the same great quality you would expect from the big stores. We work on imports such as Toyota, Honda, Audi, VW and Subaru .All American makes such as Ford, Chevrolet and Dodge. We also specialize in services for light duty diesels. We keep you up to date on the progress of your repairs with pictures and texts. We use the latest technology to assess the situation and offer you alternatives. We offer transparency and will help educate you through the maintenance process.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to HCS Auto Repair