Close

Haven Auto Repair

(909) 303-9435
194 Verified Reviews
mehrdad321@havenautorepair.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

9285 E. 9th St.
Rancho Cucamonga, CA 91730 USA

AUTO REPAIR EXPERIENCE

  • Mehrdad Avar, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Master Auto Technicians
  • 69 Years of Car Repair Experience

Haven Auto Repair Reviews

OVERALL RATING

194 Verified Reviews
5 stars
(129)
4 stars
(39)
3 stars
(13)
2 stars
(2)
1 star
(11)
by - Verified Customer November 01, 2017

The two times I have used this shop I have been satisfied with the completed job.

by - Verified Customer October 30, 2017

Brought my car in to have an oil change and check to make sure it was road worthy for a short trip. After 5 1/2 hrs I left the shop with my car feeling confident it was good to go. The next morning I noticed that oil was leaking excessively. I phoned and returned to the shop. I was informed that the part that the mechanic had removed to preform the previous days repairs was cracked and causing the leak. I was confused by how the crack was not apparent the previous day when the part was removed. I was charged to replace the cracked part and once again left feeling confident things were taken care of.

The following day I left for my road trip. I got half way to my destination when my engine light came on. My sister checked the manual and found it was not a problem unless the light was flashing. within a few miles it began flashing rapidly and the car was jerking. I pulled off the fwy. and found a dealership. Upon checking the problem they found moisture had been left under the spark plug cover and the vacuum hose had not been reattached. The repair was simple but, still cost me an additional $120 to repair what should have already been repaired. Not feeling too confident in using your services in the future.

by - Verified Customer October 18, 2017

Justin, & Gracie, always make what would be other wise an unpleasant task, (paying for what has to be fix) pleasant. Their always HONEST and truthful even when it hurts.

by - Verified Customer October 16, 2017

The customer service was excellent.

+ Show more reviews
by - Verified Customer October 11, 2017

They explained everything to you before the work begins and after, they showed me a diagram of the problem and the work that was done excellent job !!!!!

by - Verified Customer October 11, 2017

Super friendly, made me feel very welcome. They recommended tons of work to be done, but did not pressure me to get more done than I agreed to.

+ Show more reviews
by - Verified Customer October 05, 2017

Staff was professional, kind, and courteous.

by - Verified Customer October 03, 2017

Haven auto is my ONLY repair shop. I consider them friends.

+ Show more reviews
by - Verified Customer September 25, 2017

Great service when I had them inspect a car I was going to buy that day. Finish on a timely manner and did a good job looking at everything on the car

by - Verified Customer September 24, 2017

I have used Haven Auto for years now and they have earned my trust...and that's a big deal!

+ Show more reviews
by - Verified Customer September 22, 2017

Good..

by - Verified Customer September 20, 2017

Very friendly staff...made me feel at home..offered drinks and rides to get food. The repair was explained in great detail.

+ Show more reviews
by - Verified Customer September 15, 2017

Staff was very welcoming and attended to my needs. Enjoyed the courteous car wash which I did not expect. Great shop. Thanks for the cookies!!

by - Verified Customer September 13, 2017

first visit should have been a more thorough job , all elements pertaining to the problem with my vehicle issue should have been examined first time.
If a more complete inspection of all that pertained to the issue, then I believe the outcome with have been a good one. I returned to shop for re-inspection of the work completed and another issue was found, almost another $400.00 to fix, what should have been detected first time around. All that would have affected the vehicle issue should have been detected on my first trip there. Not a Happy customer am I!

+ Show more reviews
by - Verified Customer September 05, 2017

Very nice people & clean shop/waiting room. They seem to be busy, so aren't very good at calling you, so you must make sure to call for follow-ups.

by - Verified Customer September 01, 2017

Friendly and quick service

+ Show more reviews
by - Verified Customer August 31, 2017

By far one of the best places I've ever been too. Customer service, and efficiency was beyond amazing!

by - Verified Customer August 30, 2017

Love you

+ Show more reviews
by - Verified Customer August 25, 2017

thank for management

by - Verified Customer August 23, 2017

Excellent service and personnel!

+ Show more reviews
by - Verified Customer August 10, 2017

Merdad and his staff were a pleasure to work with. Super transparent with me about the whole process. Any suggested work was accompanied with photos and pricing was competitive. I would highly recommend Haven auto repair to anyone in need of timely, transparent service for their vehicle.

by - Verified Customer August 01, 2017

thank you

+ Show more reviews
by - Verified Customer July 24, 2017

Quick fast easy

by - Verified Customer July 20, 2017

Thanks for taking care of our car!

+ Show more reviews
by - Verified Customer July 20, 2017

Clear explanation and good work was performed.

by - Verified Customer July 19, 2017

So glad to have found this company. A pleasure doing business.

+ Show more reviews
by - Verified Customer July 16, 2017

First time using Haven Auto. Looking for a long-term mechanic. Service is great and professional. Lookling forward to going back for future auto repairs on my vehicles.

by - Verified Customer July 02, 2017

Haven Auto Repair deserves the stars it has earned

+ Show more reviews
by - Verified Customer June 27, 2017

It was a pleasant experience as always. The major issues with the car were addressed and fixed.

by - Verified Customer June 26, 2017

Justin was our mechanic and he was wonderful! Extremely knowledgeable and explained everything thoroughly. I left more informed than when I came.

+ Show more reviews
by - Verified Customer June 26, 2017

Great service. I had shocks and struts replaced but I still hear some knocking somewhere in the rear when I drive

by - Verified Customer June 25, 2017

I appreciate how helpful everyone was! Thank you Justin for hunting down my needed part quickly!

+ Show more reviews
by - Verified Customer June 22, 2017

I've only been there once cause they fixed my car right the first time... awesome!!! Great customer service and car care. They were very informative answered all my questions. I have done all my own repairs in the past but cannot do to physical challenges however....My family now has a new shop to take our vehicles to. I recommend Haven Auto Repair to my family and friends.

by - Verified Customer June 12, 2017

Great shop and people to deal with, highly recommend.

+ Show more reviews
by - Verified Customer June 04, 2017

Very kind, professional, and patient personnel. I have taken my car there before & so has my son. They are very reliable & trustworthy.

by - Verified Customer June 04, 2017

They are great people. Honest and reliable.

+ Show more reviews
by - Verified Customer May 10, 2017

Blessed in every way! A definite return!

by - Verified Customer May 10, 2017

I went to this repair shop to seek the services of my service advisor, Justin, who had previously worked at another shop. He has always provided top-notch service, complete with thorough explanations of repairs needed, realistic time frames of when work should be done, and recommendations that will assist in preventing future repairs. I continue to appreciate his expertise as well as his polite and professional demeanor. I was also pleased with the overall service provided by the owner. They have a great system in place, including written reports and pictures of repairs needed that they send you via text message. This is tremendously helpful and assuring to anyone that is unknowledgeable of car mechanics. They also provide a loaner vehicle, and you only have to pay to refill the gas to the point at which you received the vehicle. Unsurprisingly, I will be returning for all my repairs. Thanks, guys!

+ Show more reviews
by - Verified Customer May 07, 2017

Had a good experience there. Finally got my AC fixed. Thanks!

by - Verified Customer May 05, 2017

I've been getting my vehicles serviced at Haven Auto for at least the last dozen years. Mehrdad and his staff are very thorough, professional and address all repair questions that may occur. I have recommended Haven Auto Repair to family and friends. They are tops!

+ Show more reviews
by - Verified Customer May 04, 2017

Haven Auto Repair is an honest auto shop that performs excellent work!

by - Verified Customer May 03, 2017

I appreciate the explanations of the services and needed repairs.

+ Show more reviews
by - Verified Customer May 03, 2017

Absolutely a pleasure working with this shop. Very professional.

by - Verified Customer April 30, 2017

I am a regular customer at Haven Auto Repair and I am typically pleased with the service; however, when I returned home and opened my hood after my recent appointment, I noticed the oil cap and residual oil was left near the locking mechanism of the hood. Oil was leaking down on top of my radiator and it took me some time to clean it up. I have to admit the realization of the tech not cleaning up the mess was not a good feeling.

+ Show more reviews
by - Verified Customer April 28, 2017

Good.

by - Verified Customer April 19, 2017

Excellent on every level.

+ Show more reviews
by - Verified Customer April 12, 2017

Great experience for first-time visit.

by - Verified Customer April 11, 2017

Friendly and neat.

+ Show more reviews
by - Verified Customer April 10, 2017

I have already recommended the company to others. We have brought 2 of our 3 cars to them, the third will follow. Haven AR stands out above other car repair facilities by a long shot....

by - Verified Customer April 07, 2017

Great place. Got the job done and took care of the problem I went in for. Also helped me understand future things to be done.

+ Show more reviews
by - Verified Customer April 07, 2017

Enjoyable.

by - Verified Customer April 02, 2017

Excellent customer service.

+ Show more reviews
by - Verified Customer March 28, 2017

They worked with me to get my car repaired with my warranty and to help me get a loaner car so I would not be stuck.

by - Verified Customer March 23, 2017

I feel like I was ripped off. This place is way over priced basically. Looked at my car for over 4 hours to tell me the electrical issue.

+ Show more reviews
by - Verified Customer March 20, 2017

Nice waiting area. Loved the goodies. Employees were nice and helpful. Will definitely return.

by - Verified Customer March 15, 2017

Excellent service.

+ Show more reviews
by - Verified Customer March 08, 2017

I've been coming to Haven Auto for the last 2 years and the number one reason is because I feel I can trust them with my vehicle, safety, and also my pocket book. I never feel taken or robbed leaving this place. Honest owner and honest staff keeps me going back.

by - Verified Customer March 06, 2017

Overall good experience. Did feel a little pressured into completing certain repairs.

+ Show more reviews
by - Verified Customer March 05, 2017

Very professional, friendly, and helpful staff. The car was ready on-time, however, i did need to come back 2 other times to get uncompleted work finished.

by - Verified Customer February 24, 2017

I had a good experience.

+ Show more reviews
by - Verified Customer February 23, 2017

Great job. Friendly service.

by - Verified Customer February 22, 2017

Friendly and fast service. They stayed late to receive my vehicle from the tow truck. Thank you very much! Very professional.

+ Show more reviews
by - Verified Customer February 20, 2017

The owner explained the work my car needed, the price (even the competition's), and how long it would take to fix. I was given a ride home and was called to be updated on the progress. Friendly staff. Great experience.

by - Verified Customer February 20, 2017

It was all good.

+ Show more reviews
by - Verified Customer February 20, 2017

Handled professionally and with good quality work. The final price was much more than I was expecting but, it all was taken care of.

by - Verified Customer February 20, 2017

Great job!

+ Show more reviews
by - Verified Customer February 19, 2017

Excellent staff=excellent service.

by - Verified Customer February 19, 2017

Haven auto repair was a pleasant surprise. When I walked in they had the names of the customers being serviced on a board welcoming us. They also posted the name of those who referred others. I immediately thought they care about their customers. Sure enough, I was treated with the utmost respect. They listened to what I told them the problem was and took the time to diagnose and repair my vehicle in a timely manner. Oh, and did I mention, they gave me a loaner car at no cost while I waited on my repairs. Absolutely awesome.

+ Show more reviews
by - Verified Customer February 17, 2017

Very pleased that I was given the option of using original or aftermarket parts. Will be coming back again.

by - Verified Customer February 14, 2017

First time taking my car to this shop. Needed work done quickly and efficiently. Haven Auto Repair was able to diagnosis and repair my car within a very reasonable timeframe. They seem to me like a shop that understands the value of repeat customers and will not cut corners with their work. I appreciate the quality communication practiced there and felt the price was fair.

+ Show more reviews
by - Verified Customer February 13, 2017

Very helpful and prompt.

by - Verified Customer February 12, 2017

What a great place! It's like taking the car to my brother-in-laws family.

+ Show more reviews
by - Verified Customer February 09, 2017

Satisfied.

by - Verified Customer February 05, 2017

Thank you!

+ Show more reviews
by - Verified Customer January 27, 2017

I trust Haven Auto Repair's suggested repairs more so than the dealership. The only issue is that most often the itemized repair quote is more expensive than what the dealer quoted me.

by - Verified Customer January 27, 2017

The price was a bit steeper than I expected, but the work was done professionally and in a timely manner.

+ Show more reviews
by - Verified Customer January 12, 2017

I am very pleased with the total experience and will definitely return in the future.

by - Verified Customer January 12, 2017

Great quality of service!

+ Show more reviews
by - Verified Customer January 10, 2017

They were very professional. I will continue to bring in my car to them. Very honest company.

by - Verified Customer January 06, 2017

It was great and professional as usual.

+ Show more reviews
by - Verified Customer January 06, 2017

Excellent customer service!

by - Verified Customer January 04, 2017

Best auto repair shop I have EVER been to.

+ Show more reviews
by - Verified Customer January 03, 2017

Always excellent service.

by - Verified Customer December 30, 2016

Honest, attentive, and quick.

+ Show more reviews
by - Verified Customer December 29, 2016

Great experience. Will definitely be coming here again.

by - Verified Customer December 28, 2016

Great customer service.

+ Show more reviews
by - Verified Customer December 27, 2016

Work was done to my expectations, quickly and at a fair cost.

by - Verified Customer December 27, 2016

I went in for a inspection they told me 15 minutes. I had a 9:30 appointment I didn't leave until 12:00. I was told truck would be ready early next morning it wasn't. I told them the previous day I had an 11:00 appointment and I was not picked up until 11:40 to get my truck. I feel I need to take my truck back in since my brakes don't feel any better or stop any better than before.

+ Show more reviews
by - Verified Customer December 22, 2016

They were over the top professional and friendly. First, even on the phone he made me feel comfortable and confident that this was the shop that would be honest and affordable. Lauren has a smile on her face the whole time and the guys are super polite and went above and beyond to show and explain to me the issues with my car. They did some tests on it and talked me through the diagnosis. They are amazing!

by - Verified Customer December 22, 2016

Haven Auto Repair is a quality shop with honest people. The cost of parts can be high but the workmanship and honesty keep me and my family coming back.

+ Show more reviews
by - Verified Customer December 13, 2016

Customer service is definitely a value.

by - Verified Customer December 12, 2016

Excellent and very professional.

+ Show more reviews
by - Verified Customer December 11, 2016

I've been driving my vehicle for about a week now after it was fixed at the Haven Auto Care and no problems.

by - Verified Customer December 05, 2016

It was a good experience but they were unable to reset the issue.

+ Show more reviews
by - Verified Customer December 02, 2016

Friendly, descriptive, on time and informative

by - Verified Customer November 10, 2016

Welcoming. At ease. Great explanation of the problem. Fast.

+ Show more reviews
by - Verified Customer November 06, 2016

Great shop! Will definitely be back when needed.

by - Verified Customer October 17, 2016

Very satisfied with the service and would go back again.

+ Show more reviews
by - Verified Customer October 14, 2016

Great customer service and they were honest about the diagnostics.

by - Verified Customer October 03, 2016

Very friendly and professional shop. I would not hesitate to use them again.

+ Show more reviews
by - Verified Customer October 02, 2016

Great service

by - Verified Customer September 29, 2016

I had a good experience I think the prices are a little high.

+ Show more reviews
by September 23, 2016

Very friendly staff that did a great job. They also washed my car for free.

by - Verified Customer September 23, 2016

Friendly, accurate, fast.

+ Show more reviews
by - Verified Customer August 30, 2016

Outstanding customer service along with transparent mechanical recommendations.

by - Verified Customer August 28, 2016

Going there for the first time, the owner and receptionist were friendly and informative

+ Show more reviews
by - Verified Customer August 28, 2016

Everybody was extremely friendly and helpful. I was given straight forward information and I didn't feel like I was being haggled or taken advantage of, which is something I have felt at other auto repair facilities.

by - Verified Customer August 26, 2016

Friendly, clean and professional

+ Show more reviews
by - Verified Customer August 24, 2016

Thorough, friendly and convenient.

by - Verified Customer August 24, 2016

Amazing customer service

+ Show more reviews
by - Verified Customer August 23, 2016

Professional, caring, and thorough. It was our first visit and it felt as if we had been a long time friend.

by - Verified Customer August 18, 2016

The front office is very knowledgeable and the staff are well trained. They have taken care of us for about 10 years. We trust Haven Auto.

+ Show more reviews
by - Verified Customer August 17, 2016

Very pleased

by - Verified Customer August 17, 2016

It was great, the quote and work done on my car were both right on target. The staff were polite, professional and attentive.

+ Show more reviews
by - Verified Customer August 12, 2016

Awesome!

by - Verified Customer August 11, 2016

Quick, efficient quality work.

+ Show more reviews
by - Verified Customer August 10, 2016

The service was great and reasonably priced. Everyone at the shop went out of their way to make this trip a good experience. No place anywhere has treated me any better than Haven Auto Repair,

by - Verified Customer August 10, 2016

Very Friendly, excellent customer service

+ Show more reviews
by - Verified Customer August 10, 2016

Had a problem with my Corvette heating system,you got to the problem in two days

by - Verified Customer August 10, 2016

Incredibly helpful and incredibly informative. The shop is willing to reach out to customers and ensure their well being and gives good customer service. I would recommend and do recommend to everyone.

+ Show more reviews
by - Verified Customer August 09, 2016

Everything was awesome I called ahead of time I was in a hurry because I had to work they had paper work ready for me, limo ready to take me back to work, texted me photos with results called for approval when work was done they told me to call when I was ready limo picked me up on time, arrived there all I had to do was sign for my paperwork pay and I was off, they even washed my car, staff is awesome and them make you feel Iike family

by - Verified Customer August 08, 2016

They go by strict book time, one item on repair was to replace a fuel filter on a 2004 ford truck. $5.00 for the part 1 hour book time & @ $100. I'm sure it took less than 15 minutes. So including tax it was $115 to install it. I'll never use this shop again. Then they told me they had rotated my tires and asked me if that was OK they did that. It was not something I requested and they charge me $35 for that. Also I was charged 5 hours book time and I picked my truck 3 hours later .Ridiculous

+ Show more reviews
by - Verified Customer August 07, 2016

Cared about me as a customer and took care of my car.

by - Verified Customer August 05, 2016

I was very pleased with the work

+ Show more reviews
by August 04, 2016

Wonderful people... Great service!

by - Verified Customer August 03, 2016

My Ford Taurus had the 90,000 mi service. Technicians alway do great work and my car was finished timely.

+ Show more reviews
by - Verified Customer July 19, 2016

I got ripped off

Reply from Haven Auto Repair – by Haven9285 August 11, 2016

Mr. Cheema,
We have not done any repair nor service on your 2007 Acura RDX. We ran tests and shared with you the malfunction codes from your vehicle's own computer. As far as purchasing the catalytic converter on Ebay, they are very cheap. Please make sure they are legal in state of California. I understand your concern about our price. You mentioned that you own a couple 7-Eleven stores. It would not be fair to you if someone questioned why 2-liter sodas in your store are very expensive when they are much cheaper at the 99 Cent Stores. Mr. Cheema, you have your customers, they have theirs. A 99 Cent Store customer has every right to go buy his soda from where were he wishes (as you got your parts from ebay )but he has no right to come to your business and claim "I GOT RIPPED OFF."
God Bless,
Mehrdad Avar

by - Verified Customer July 13, 2016

Great experience. Friendly service and my car was worked on by the best.

+ Show more reviews
by - Verified Customer July 12, 2016

Love it

by - Verified Customer July 11, 2016

Very good customer service. They definitely try to sell more repairs but they were things I was aware of, they didn't make stuff up.

+ Show more reviews
by - Verified Customer July 10, 2016

I will never go anywhere else. I will refer everyone I know to Haven Auto Repair.

by - Verified Customer July 10, 2016

polite honest and amazing work

+ Show more reviews
by - Verified Customer July 07, 2016

Dropped my car off for an oil change. Received a call suggesting brakes were needed (seemed reasonable based off mileage since last brakes). We able to fix everything same day.

by - Verified Customer July 04, 2016

All of the personnel were very friendly and helpful. The repair was completed in a timely manner, and it was professionally completed.

+ Show more reviews
by - Verified Customer June 29, 2016

Merhdad an extremely kind & helpful, kept me informed about status of car repair every step of the way. A pleasant surprise a very nice loaner car made available to me while car repairs underway. Front desk assistant Lauren also an above average assistant. She spoke with utmost professionalism, always returned my calls within same day. Even mechanics kind, informative, and professional. Shop in lobby & work area cleaner than some doctor offices I've been to. Very fair pricing for quality work this shop has to offer. My sister's boyfriend came to shop with me - a very particular car buff for many years - told me if he ever needs car work done - he will definitely bring his vehicles to this shop. Extremely very very satisfied with my experience at Haven Auto Repair. :) :)

by - Verified Customer June 28, 2016

great customer service. thorough inspection that saved me money in the end. always kept me posted on the status of my car.

+ Show more reviews
by - Verified Customer June 28, 2016

Very nice and professional people, but I think they are on a pricey side.

by - Verified Customer June 28, 2016

Great customer service, very friendly and personable staff

+ Show more reviews
by - Verified Customer June 28, 2016

Good and fair analysis. Work done quickly and professionally. Pricing was fair.

by - Verified Customer June 23, 2016

Merdhad was awesome as was the girl at the front desk. They were both extremely friendly and accommodating. Shop was ridiculously busy--- literally like the DmV, which kinda tells me they do superior work.

+ Show more reviews
by - Verified Customer June 20, 2016

Excellent work done. Outstanding customer service.

by - Verified Customer June 09, 2016

It was a great experience.

+ Show more reviews
by - Verified Customer June 08, 2016

Best customer service I've seen in the auto industry anywhere. Quality people, quality parts, outstanding work

by - Verified Customer June 07, 2016

Great people

+ Show more reviews
by - Verified Customer June 06, 2016

To charge extra for synthetic oil when the automobile does not take synthetic oil is very odd!!!

by - Verified Customer May 25, 2016

You guys are great!

+ Show more reviews
by - Verified Customer May 25, 2016

I had an oil change done and tires rotated. I was able to get a little bit of a discount for they had a coupon on their website that you can use. The staff was very friendly and car was done on a timely matter. They really took good care of you..

by - Verified Customer May 22, 2016

Very friendly, professional and kind.

+ Show more reviews
by - Verified Customer May 13, 2016

Great service . Extremely nice & helpful staff .good price . All around the best services I have ever received at a automotive repair shop .

by - Verified Customer May 06, 2016

It was a great experience.

+ Show more reviews
by - Verified Customer May 06, 2016

Very friendly and I felt like they really cared. I had to take my car back yesterday for the same problem I hope they can find the problem and truly fix it this time. I have had it there three times now.

by - Verified Customer May 05, 2016

This shop is not like any other. The waiting area is comfortable and inviting as if you were sitting in a friend's living room. They offer cookies and coffee while you wait and interact with you! I took advantage of the in-house financing when it came to paying my bill. My car rides much nicer now and I have peace of mind that my kids are safe when we drive. I will definitely be loyal to Haven Auto Repair!

+ Show more reviews
by - Verified Customer May 04, 2016

Good shop.

by - Verified Customer May 04, 2016

My experience with Haven Auto is the same as always, fabulous. This has been my mechanic shop for 25 years and I have recommended untold friends and family members for their services.

+ Show more reviews
by - Verified Customer May 03, 2016

Awesome overall experience from beginning to end.

by - Verified Customer April 29, 2016

I have ALWAYS found Haven Auto to be the best in servicing my autos. I trust them in their recommendations of work that needs to be performed and at the same time, their service is great and pricing fair. I've been coming to Haven for over 10 years and I tell all my friends that I will never go anywhere else. When you find the best, you drive by the rest.

+ Show more reviews
by - Verified Customer April 26, 2016

The customer service was excellent.

by - Verified Customer April 24, 2016

I went to Haven Auto Repair to have a car that I was considering purchasing checked over. The owner and staff were extremely courteous, helpful, and honest. The issues with the car were explained clearly.

+ Show more reviews
by April 22, 2016

The staff was very knowledgeable and friendly. The owner is very fair with prices and is very personable. I have received great service at Haven Auto repair.

by - Verified Customer April 19, 2016

Work was well done.

+ Show more reviews
by - Verified Customer April 19, 2016

Like always, fast with the service and friendly.

by - Verified Customer April 15, 2016

Good service.

+ Show more reviews
by - Verified Customer April 14, 2016

Very friendly staff, along with honest mechanics.

by - Verified Customer May 02, 2014

Shoddy quality of work caused oil to leak all over my driveway and all over my engine, etc. Very high cost for services performed. Not at all satisfied.

+ Show more reviews
by - Verified Customer May 02, 2014

Quality work at reasonable prices.

by - Verified Customer May 02, 2014

Their communication with me about my car was excellent. Their service on my car was great, and my oil leak is now fixed.

+ Show more reviews
by - Verified Customer April 29, 2014

I received excellent customer communication and continuous positive interaction

by April 28, 2014

The charges for services are extremely expensive. Not affordable at all. You can elect to get a payment plan but who really wants to be locked into another bill?

+ Show more reviews
by - Verified Customer April 28, 2014

Good, quick service. Friendly staff. Staff are helpful and explain problems/issues clearly and work to provide cost effective solutions.

by - Verified Customer April 27, 2014

Haven Auto has always been honest in their dealings with me and they are reliable and fair.

+ Show more reviews
by - Verified Customer April 25, 2014

Great service, very clean and great customer service.

by - Verified Customer April 24, 2014

Great quality service.

+ Show more reviews
by - Verified Customer April 23, 2014

I was recommended at this wonderful establishment by my boyfriend. I've been coming here ever since. The service is impeccable and they treat everyone with high respect. I love their work and it's worth the price. They will never do you wrong!

by - Verified Customer April 20, 2014

The owner is awesome!

+ Show more reviews
by - Verified Customer April 14, 2014

I felt well cared for, I wasn't talked down to there and was only provided the work that was needed.

by - Verified Customer April 13, 2014

My vehicle was diagnosed and they fixed a problem with my air conditioner that no ones else could fix.

+ Show more reviews
by - Verified Customer April 02, 2014

They did not make me feel bad when I had to bring the car back.

by April 01, 2014

Although I do like their treatment of their customers, I did not like what happened my last visit; I asked for an estimate on some services, I believe the owner told me the time of the labor was 2.18hrs I replied 2.81 (which is reversing the 1 and the 8) he remained silent and let me just say 2.81 when he just told me a different figure.

+ Show more reviews
by - Verified Customer March 30, 2014

They were great!!!!

by - Verified Customer March 24, 2014

Amazing service, work and reasonable prices.

+ Show more reviews
by - Verified Customer March 21, 2014

I work was done to my satisfaction. The staff is always friendly and helpful.

by - Verified Customer March 19, 2014

The customer service is excellent here and my car is always doing extremely well after it has been repaired.

+ Show more reviews
by - Verified Customer March 04, 2014

Everyone here is so pleasant and friendly. Not to mention they get the work done.

by - Verified Customer March 02, 2014

Good service. Clean and inviting waiting area, and also they provided a loaner car while my car was being serviced.

+ Show more reviews
by - Verified Customer February 21, 2014

Haven Auto Repair is an extremely friendly, honest, and trustworthy garage. Their loaner program is especially convenient.

by - Verified Customer February 20, 2014

The quality of the work was excellent. Very friendly and they take the time to explain what is wrong and how they will fix it.

+ Show more reviews
by February 18, 2014

Super high quotes and prices.

by - Verified Customer February 17, 2014

They seem to be honest.

+ Show more reviews
by - Verified Customer February 16, 2014

The last time I went to haven auto repair I was charged a lot of money for a minor repair which I had it done at a different place way cheaper. Also the part that needed to be repaired that I was told from a mechanic at Haven Auto, was not the problem in my car as I was told. Another mechanic from different shop was able to fix my car and found the right problem

by - Verified Customer February 12, 2014

They said they were "really sure" that the repair they recommended would fix the issue that I brought my car in for.I paid over 250.00 and It did not. I went home and researched the internet and fixed it myself for 43.00.

+ Show more reviews
by - Verified Customer January 28, 2014

Excellent service.

by - Verified Customer January 23, 2014

Haven Auto Repair charged me $200 to diagnose a problem with my Toyota truck. I told them that for the same diagnoses, Crown Toyota (a Toyota dealership) would charge half the price for the same diagnosis. I asked them if they could at least match the dealership's price and was told no so Haven Auto Repair lost my business of doing the needed repair job. If they would have matched the dealerships price, I would have definitely given them the business. In my opinion, a mom and pop shop should never go up against the big boys (dealerships) charging equal or more. They should always undercut the dealership's price. If not, what would be the point in given the business? At a dealership, you know you're getting all genuine Toyota parts, mechanics that work on nothing but Toyotas everyday, all day + they have the big bucks in case something goes wrong. How arrogant of Haven Auto Repair.

+ Show more reviews

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
97

Haven Auto Repair was established in 1989 by Mehrdad Avar and has been serving the Rancho Cucamonga community every since. Mehrdad has assembled a team of automotive technicians who value professionalism and quality automotive repair. This team is capable of performing repairs on your modern vehicle ranging from minor and mechanical repairs, to California Smog Inspections, to computer diagnosis and repairs, to tires and wheel alignments. The work performed here is backed up by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Haven Auto Repair has been providing quality car care in Rancho Cucamonga, CA since 1992. Haven Auto Repair is a family-owned business delivering honest and professional automotive repair and maintenance services to the people of Rancho Cucamonga, Ontario, Fontana,Upland, and surrounding areas.

The quality ASE(Automotive Service Excellence)certified technicians at Haven Auto Repair employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Here at Haven Auto Repair, we are known for providing great customer service and the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customers vehicle as if it were our own.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Haven Auto Repair