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Hangtown Affordable Auto Repair

(530) 924-3334
94 Verified Reviews
jacent@carnage4x4.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

3943 Missouri Flat Rd
Placerville, CA 95667 USA

AUTO REPAIR EXPERIENCE

  • Jacent Pillow, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 25 Years of Car Repair Experience

Hangtown Affordable Auto Repair Reviews

OVERALL RATING

94 Verified Reviews
5 stars
(70)
4 stars
(13)
3 stars
(6)
2 stars
(1)
1 star
(4)
by - Verified Customer June 12, 2017

Very professional shop doing quality work.

by - Verified Customer June 07, 2017

Totally well done

by - Verified Customer May 31, 2017

Very excellent customer service. Reliable and honest. Good value for money spent.

by - Verified Customer May 23, 2017

Carrie and Jacent were very helpful and squeezed me in before they went out of town. The job was done in a timely manner and professional.

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by - Verified Customer May 16, 2017

Awesome repair shop.

by - Verified Customer May 10, 2017

It's so nice finally to have a mechanic we can trust and respect.

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by - Verified Customer April 30, 2017

My keep was stalling out and they fix it in a prompt and timely manner. This is my new place of doing business when I have a problem with my cars and jeep.

by - Verified Customer April 19, 2017

I like doing business with Hangtown Affordable Auto Repair.

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by - Verified Customer April 18, 2017

They were honest didn't make me wait days to get my car worked on. The car was ready when they said it would be and at a very reasonable price.

by - Verified Customer April 17, 2017

Consistently great service. Honest, skilled and friendly establishment.

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by - Verified Customer April 17, 2017

I was very happy with the whole process. The communication was outstanding.

by - Verified Customer April 06, 2017

Very friendly and professional service.

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by - Verified Customer March 28, 2017

My new auto repair shop.

by - Verified Customer March 16, 2017

Always friendly and informative.

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by - Verified Customer March 15, 2017

Awesome!

by - Verified Customer March 14, 2017

Great reliable place. I'll definately be back, if needed.

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by - Verified Customer March 13, 2017

Great business will recommend to friends.

by - Verified Customer March 12, 2017

Good experience.

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by - Verified Customer March 09, 2017

GOOD JOB!

by - Verified Customer March 09, 2017

Jacent and Carrie are great...they kept the car until Jacent knew he'd fixed everything. Carrie brought me home and picked me up when the car was done...as a woman, it's nice to have a mechanic I can trust.

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by - Verified Customer March 07, 2017

Great place, great service.

by - Verified Customer March 02, 2017

Over the past 4 years I have used Hangtown auto repair for all 3 of my vehicles. Work is true to the problem and this business makes you feel like family. The owners take pride in their business. We actually had one vehicle get totaled and Hangtown verified the damage was not from the wreck and this helped us get our money's worth on that vehicle. They can be trusted and the shuttle service is always available.

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by - Verified Customer February 23, 2017

Trust them with every car I have ever owned. Will be a life customer.

by - Verified Customer February 23, 2017

Great service.

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by - Verified Customer February 21, 2017

Integrity and quality of work are A plus, but 3 hours labor to remove an auxiliary battery and solenoid seemed excessive.

by - Verified Customer February 21, 2017

Will be back.

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by - Verified Customer February 20, 2017

Always great. Friendly, honest, punctual and accommodating. I won't take my cars anywhere else.

by - Verified Customer February 16, 2017

Loved the treat bag. Awesome touch :D.

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by - Verified Customer February 14, 2017

Toyota needed service. It was done and returned when stated.

by - Verified Customer February 09, 2017

Thanks!

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by - Verified Customer February 06, 2017

Great service.

by - Verified Customer February 02, 2017

All is good.

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by - Verified Customer January 31, 2017

Carrie and Jacent consistently do good work with good service.

by - Verified Customer January 31, 2017

Very dependable shop and great customer service.

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by - Verified Customer January 19, 2017

Friendly, easy to work with group... Ready to work with you.

by - Verified Customer October 09, 2015

Very professional.

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by - Verified Customer October 07, 2015

The email checklist of maintenance tasks recommended for my Jeep and Jacent calling to explain the reason for each type of maintenance needed was extremely helpful in deciding what tasks to complete now and which to monitor an repair later.

by - Verified Customer October 05, 2015

I like the customer service and timely repairs.

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by - Verified Customer October 02, 2015

Great service by qualified professionals.

by - Verified Customer October 01, 2015

Carrie, Jacent and Frank go above and beyond to ensure customer satisfaction but also a job well done. I have complete confidence in them and like them as human beings as well.

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by - Verified Customer October 01, 2015

Prompt, friendly, and affordable.

by September 29, 2015

Fast, reliable, honest service.

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by - Verified Customer September 25, 2015

They always do great work.

by - Verified Customer September 22, 2015

Good work as usual, very trustworthy folks.

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by September 18, 2015

I like them but feel they could do a little better with explanations of costs.

by - Verified Customer September 03, 2015

They did a great job at a fair price.

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by - Verified Customer September 01, 2015

When I have work done its always completed quickly, professional workers and convenient services.

by - Verified Customer August 31, 2015

Nice people, quality work!

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by - Verified Customer August 25, 2015

Excellent service. I like supporting local family owned business.

by - Verified Customer August 24, 2015

Excellent customer service,

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by - Verified Customer August 19, 2015

Excellent service and quality. Prices moderate.

by - Verified Customer August 07, 2015

Great service.

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by - Verified Customer August 04, 2015

The customer service is great! I trust them and that says a lot these days. Professional service all the way.

by - Verified Customer August 03, 2015

We like their service.

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by - Verified Customer July 30, 2015

They were very interested in solving my problem (and did so) and were professional and courteous.

by - Verified Customer July 27, 2015

Friendly, efficient, reasonable prices.

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by July 16, 2015

They went over the top to get more work.

by June 19, 2015

Service is friendly, honest, guaranteed, and professional.

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by - Verified Customer June 11, 2015

They are fast, efficient, thorough, and prompt. Looks like a young couple working hard to make their business succeed.

by - Verified Customer June 04, 2015

Honest and thorough high quality work.

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by - Verified Customer June 03, 2015

Fast service and good prices.

by - Verified Customer May 15, 2015

Thorough and honest, no up-selling. Professional, high level of expertise, and perfect results.

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by - Verified Customer November 10, 2014

Good service, friendly, competent.

by - Verified Customer November 03, 2014

I have recommended them to friends and colleagues.

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by - Verified Customer November 03, 2014

Honest and knowledgeable.

by - Verified Customer October 28, 2014

Good service. honest people.

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by - Verified Customer October 27, 2014

Excellent job as always.

by - Verified Customer October 24, 2014

They were great! Took their time to explain to me what I needed and the urgency or lack of thereof of the issues.

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by - Verified Customer October 24, 2014

Honest, dependable, customer service oriented.

by - Verified Customer October 23, 2014

All-around excellent business.

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by October 21, 2014

I was assured that my service would be complete within my lunch hour. It actually ran way over that period, an hour and 50 minutes.

by - Verified Customer October 17, 2014

I like the customer service I have recieved and have already recommended you on social media

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by - Verified Customer October 17, 2014

Good service and great people.

by - Verified Customer October 16, 2014

I have always been treated politely and honestly. I have seen the worn parts they suggested for replacement without me having to request the old part be kept to show me. They worked late to complete my car knowing I was leave on vacation the next day. I have received rebate cards for NAPA parts they purchased for my repair not knowing there was a rebate on the part - $85 rebate!

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by - Verified Customer October 13, 2014

They have wonderful customer care & service. Very helpful and friendly. More than willing to go the extra mile to help you out.

by - Verified Customer October 08, 2014

My wife brought her car in for some repairs and when she got the car back it still made the same noise. She called them back and told the person that it was still making the same noise. They told her they must have fixed the wrong problem She's been busy with work and hasn't had a chance to call them back to see what she should do.

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by October 07, 2014

Good service.

by - Verified Customer October 06, 2014

Great service with them calling to check up after service was done to see if more could be done.

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by - Verified Customer October 02, 2014

I went to pick my car up and it was dead, got it back the next day and it still keeps dieing and now it will not start again the same reason I had it towed there. So they took 175 dollars and did nothing.

by - Verified Customer September 29, 2014

I trust them and was impressed with their service, reliability, and reputation.

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by - Verified Customer September 22, 2014

Went to this establishment a first time based on feedback from "YELP". Had some major repairs done to undercarriage of vehicle from carrying heavy loads (brakes, rotors, struts, leaf spring bushings and other areas also. Vehicle was swaying a lot from worn parts. Owner took photo's and explained in detail all the areas he saw that would need attention now and in the future. Explained I was on a budget and over 2 visits corrected all but 1 remaining item. Based on urgent need and recommended need. Felt pricing was fair as not milking the clock.

by - Verified Customer September 19, 2014

I hesitate to make recommendations but would in this case.

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by - Verified Customer September 11, 2014

High quality superior workmanship.

by - Verified Customer August 25, 2014

They are very friendly and do a great job.

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by - Verified Customer August 11, 2014

They care about their customers.

by - Verified Customer July 30, 2014

They provide honest and excellent service.

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by - Verified Customer July 29, 2014

They are the most honest mechanics I have met.

by - Verified Customer July 18, 2014

Nice people, knowledgeable mechanics and great work done.

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by - Verified Customer July 16, 2014

They will not do an oil change using my own oil.

by - Verified Customer June 26, 2014

They are very nice but I don't think they know what they are doing; on some repairs I had to take my vehicle back numerous times. They did my brakes a year ago and they still make weird noises.

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by - Verified Customer June 09, 2014

Good people and knowledgeable honest mechanics.

3 verified customers did not leave comments but provided these ratings:
by Sue, Mike
by Roger

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Hangtown Affordable Auto Repair was established in 2010 by Jacent Pillow. This RepairPal Certified shop has worked hard to established itself in the Placerville community by providing honest, quick, and quality automotive repair. Our evaluation of this shop found a team of professionals who are ASE Certified and who take the time to attend the automotive training necessary to provide professional repairs to your modern vehicle. This commitment, coupled with the automotive tools and computer diagnostic equipment make Hangtown capable of repairs that range from 4x4 suspension modifications, to check engine light repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Recent customers describe this team as knowledgeable, honest, friendly, and professional. For your convenience and peace of mind they offer a 24-month / 24,000-mile warranty, local shuttle service, early bird drop off, and a waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • NAPA
  • iATN

MESSAGE FROM THE SHOP

"Providing the most HONEST, best Quality auto repair in Placerville, Guaranteed!"
*Lifetime Warranty* is available!
We specialize in all domestic and asian makes and models; trucks, suv's, cars, RV's and trailers. We offer a comfortable waiting area and are within walking distance to the major shopping centers of Safeway and Kmart. (Attached to the Chevron behind Jack in the Box) We also offer complimentary shuttle service to work or home. Our technicians are Master ASE certified with advanced certifications in engine repair and diagnostics. From routine oil changes and maintenance to full engine and / or transmission replacements, we're your shop!
Lifetime warranty available over our 24 month 24,000 mile nationwide warranty.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More

Map
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