Close

Griffin's Neighborhood Auto Clinic

(248) 282-4123
127 Verified Reviews
SERVICE@GRIFFINSAUTOCLINIC.COM

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
8:00am to 6:00pm
S
8:00am to 2:00pm

ADDRESS

24006 Haggerty Rd
Farmington Hills, MI 48335 USA

AUTO REPAIR EXPERIENCE

  • William Griffin, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 30 Years of Car Repair Experience

Griffin's Neighborhood Auto Clinic Reviews

OVERALL RATING

127 Verified Reviews
5 stars
(99)
4 stars
(24)
3 stars
(3)
2 stars
(0)
1 star
(1)
by - Verified Customer November 03, 2017

The shop saved me a very costly repair as I went to them for a second opinion. They were very helpful, even showing me pictures of the area in question.

by - Verified Customer November 02, 2017

Very good and explained everything

by - Verified Customer October 16, 2017

Very good service. Friendly atmosphere.

by - Verified Customer October 16, 2017

Great job. They always keep you updated and let you know the progress of your car.

+ Show more reviews
by - Verified Customer October 15, 2017

I don't think anybody enjoys paying for repairs but they make it as painless as possible! Great shop!

by - Verified Customer October 08, 2017

Great place! I recommend to everyone. As a woman it is important to me to not feel treated differently and not be taken advantage of. They are great!!!

+ Show more reviews
by - Verified Customer October 06, 2017

good customer service!

by - Verified Customer October 06, 2017

Very courteous, knowledgeable and priced fairly. 2 thumbs up

+ Show more reviews
by - Verified Customer October 05, 2017

Excellent, friendly, knowledgeable customer service.

by - Verified Customer October 01, 2017

Awesome work and people

+ Show more reviews
by - Verified Customer September 28, 2017

It was good. Main reason I went was proximity to home. It is easily accessible by bike. Labor was about $95/hour, which seems just a little high but whatever. Nice folks.

by - Verified Customer September 28, 2017

The problem wasn't properly diagnosed, parts were ordered that weren't needed, the problem kept happening after the car was supposed to be ready, which lead to another day of my car being in the shop and the work was very expensive and I don't even know what was done exactly not why...

+ Show more reviews
by - Verified Customer September 27, 2017

I would highly recommend Griffin's Auto Clinic. They were professional, knowledgeable and friendly. A wonderful family business!

by - Verified Customer September 21, 2017

Great service, extremely friendly family environment. My vehicle wasn t ready when it was expected due to complications with parts, but the team was fantastic, accommodating and beyond expectations to make my experience better. I couldn t recommend them more!

+ Show more reviews
by - Verified Customer September 20, 2017

Transmission service performed. fluid change. Front end noise was diagnosed and repaired. Excellent work and friendly staff.

by - Verified Customer September 14, 2017

I have had some not so good experiences with repair shops. I feel those places were sure I knew nothing about car repairs, and treated me as a 'lowly woman.' I thank you for your constant outstretched hand to help me to get safely on the road. Thank you so much for being so kind to me!!

+ Show more reviews
by - Verified Customer September 13, 2017

Great experience.

by - Verified Customer August 30, 2017

I have always been extremely satisfied with the work at Griffins. I can trust them do advise me to get repairs that are needed and nothing else. They are very trustworthy and I have complete confidence in their work. Their service is both polite and professional.

+ Show more reviews
by - Verified Customer August 30, 2017

Great job.

by - Verified Customer August 24, 2017

Great

+ Show more reviews
by - Verified Customer August 24, 2017

Great Experience, very helpful.

by - Verified Customer August 23, 2017

I heard the noise from my car and the shop took a look at my car on the same day I called. The mechanic and staffs are very friendly and nice. My car is running smoothly again. Thanks so much!!

+ Show more reviews
by - Verified Customer August 22, 2017

Phil is good to work with.

by - Verified Customer August 22, 2017

Friendly service.

+ Show more reviews
by - Verified Customer August 18, 2017

I would have given them a higher score but after having the tires rotated there was a terrible vibration in the steering wheel and I had to take the car somewhere out of town to get balanced.

by - Verified Customer August 17, 2017

There are really great people here running the shop. It was also a really great experience taking my car in. I will definitely return.

+ Show more reviews
by - Verified Customer August 16, 2017

Great service!

by - Verified Customer August 13, 2017

Nice, friendly, knowledgeable people--clean orderly shop

+ Show more reviews
by - Verified Customer August 10, 2017

First time customer. Very pleased with how friendly they were. I was even shown my car after it was hoisted so they could review what needed to be repaired. I'm very impressed! I'll definitely return for all of my future repairs.

by - Verified Customer August 03, 2017

I feel very comfortable and confident in the team at Griffins. This is one of the best experiences I've had at a repair shop. The staff are knowledgeable and very friendly. Would recommend them to anyone.

+ Show more reviews
by - Verified Customer August 02, 2017

Great job

by - Verified Customer July 25, 2017

Took a bit longer than expected, but the staff was kind and knowledgeable. Went above and beyond to ensure my satisfaction with my visit.

+ Show more reviews
by - Verified Customer July 25, 2017

I feel I can trust Bill Griffin and the members of his team. They have my best interest at heart. They are knowledgeable and experienced. They don't waste time. They take my safety seriously.

by - Verified Customer July 14, 2017

Repair work was completed on time

+ Show more reviews
by - Verified Customer July 10, 2017

I'll be back.

by - Verified Customer July 10, 2017

Nothing more to say. Office staff very nice, helpful and friendly.

+ Show more reviews
by - Verified Customer July 06, 2017

Excellent experience. I will be back.

by - Verified Customer July 06, 2017

Great job. Finished the repairs faster than estimated.

+ Show more reviews
by - Verified Customer July 06, 2017

It was very refreshing to have my vehicle serviced by people with real integrity and quality workmanship. I'm most appreciative.

by - Verified Customer June 27, 2017

Excellent!!!

+ Show more reviews
by - Verified Customer June 15, 2017

As usual, the shop is great!

by - Verified Customer June 14, 2017

They kept me informed on the progress of my repair and explained everything that needed to be done. My car is running great and I'm very happy with the work Griffins did. I would highly recommend them.

+ Show more reviews
by - Verified Customer June 14, 2017

The staff is very professional, thorough and friendly.

by - Verified Customer June 09, 2017

Thank you for the hard work in repairing my car.

+ Show more reviews
by - Verified Customer June 08, 2017

Great service at a good price. Went out of their way to make sure we were happy.

by - Verified Customer June 05, 2017

Friendly and professional.

+ Show more reviews
by - Verified Customer June 02, 2017

Very professional.

by - Verified Customer June 02, 2017

Always fair and truthful!!

+ Show more reviews
by - Verified Customer May 31, 2017

Excellent job.

by - Verified Customer May 18, 2017

Very good experience. In fact, I came to them to have a botched job from another shop fixed correctly.

+ Show more reviews
by - Verified Customer May 17, 2017

My two experiences have been more than satisfactory.

by - Verified Customer May 16, 2017

Always have great service at Griffins.

+ Show more reviews
by - Verified Customer May 09, 2017

I am thoroughly impressed with the quality of service I received at Griffins. I took my Cadillac in bracing myself for an expensive repair bill. The staff explained what was needed and fixed my issue at a very fair price! I'll be recommending Griffins to all my family and friends.

by - Verified Customer May 05, 2017

Customer service, quality of work and overall experience always excellent at this shop.

+ Show more reviews
by - Verified Customer May 01, 2017

Everything was done to my satisfaction. I was very pleased with their work.

by - Verified Customer April 26, 2017

Great place! I have already recommended to a friend.

+ Show more reviews
by - Verified Customer April 24, 2017

This shop is top notch. I've sent people here that had their ac repaired for free because the car had a badly designed spring that they simply reversed and sent my gf on her way. They know their stuff and want to build a long term customer base through fair deals and honest work. Go here!

by - Verified Customer April 23, 2017

They've been honest and fair every time I bring one of my cars there.

+ Show more reviews
by - Verified Customer April 16, 2017

Excellent and honest service.

by - Verified Customer April 13, 2017

Work well done and in a timely manner.

+ Show more reviews
by - Verified Customer April 13, 2017

Power steering pump was found to be leaking and replaced. There is no more leak.

by - Verified Customer April 10, 2017

Have had work done by Griffin's for last 3 years and they have saved me money regarding other quotes. highly recommend his work.

+ Show more reviews
by - Verified Customer April 10, 2017

Very great service.

by - Verified Customer April 02, 2017

I recommend Griffins Auto Clinic to anyone who discusses car repair.

+ Show more reviews
by - Verified Customer March 31, 2017

Excellent place to go. They know my husband and I by name and they always engage in conversation.

by - Verified Customer March 30, 2017

Good job.

+ Show more reviews
by - Verified Customer March 27, 2017

I liked that they explained everything thoroughly and gave their honest opinions about the issues my car was having.

by - Verified Customer March 26, 2017

Treated very nice and did excellent job.

+ Show more reviews
by - Verified Customer March 21, 2017

A+ work and customer service.

by - Verified Customer March 21, 2017

Excellent, fast.

+ Show more reviews
by - Verified Customer March 15, 2017

We have come to rely on Griffin's for service on our vehicles that are out of warranty. They are friendly and honest - qualities we very much appreciate in a service business!

by - Verified Customer March 14, 2017

Good workers, fast turn around, fair price and knowledgeable staff.

+ Show more reviews
by - Verified Customer March 14, 2017

Nice job, thanks!

by - Verified Customer March 13, 2017

Knowledgeable, friendly, courteous. Great place to have your vehicles repaired.

+ Show more reviews
by - Verified Customer March 10, 2017

I love Griffin auto shop!! They are nice, honest, trustworthy and fairly priced. I wouldn't go anywhere else!

by - Verified Customer March 07, 2017

Griffins is a wonderful place to take your care. The staff are knowledgeable, courteous and the prices are fair.

+ Show more reviews
by - Verified Customer March 06, 2017

Bill

by - Verified Customer March 06, 2017

Very helpful!
Explained things very well.

+ Show more reviews
by - Verified Customer March 02, 2017

Griffin's does great work at a fair price.

by - Verified Customer March 01, 2017

Great experience! They were fast and honest. Price was comparable to what others quoted me for the same work.

+ Show more reviews
by - Verified Customer February 24, 2017

Very happy with the work done by your mechanic!

by - Verified Customer February 19, 2017

Bill and Nick are great!

+ Show more reviews
by - Verified Customer February 19, 2017

Well explained.

by - Verified Customer February 16, 2017

Excellent work explained, everything went very well, very friendly and great prices. Very honest and the only place I will take my car.

+ Show more reviews
by - Verified Customer February 13, 2017

Got me in and out quick, with a good price point. I'll be back for sure.

by - Verified Customer February 13, 2017

very pleased with the service.

+ Show more reviews
by - Verified Customer February 08, 2017

Bill and his wife Jen (the owners) were very helpful and honest. I recommend this shop to all of my friends and even family members.

by - Verified Customer February 07, 2017

Will likely be bringing my car back for other repairs or maintenance.

+ Show more reviews
by - Verified Customer February 07, 2017

Great service at a fair price!

by - Verified Customer February 06, 2017

They listen to the customer and the result is success !

+ Show more reviews
by - Verified Customer February 03, 2017

Outstanding work! This shop is the very best at diagnosing problems. Great on foreign cars too! Highly recommend!!

by - Verified Customer February 01, 2017

Called in am to see if car could be repaired that day, said I'd be in early afternoon. Based on my call, a battery was ordered and waiting when I got there. Car was repaired more quickly than I had been told. On my way!

+ Show more reviews
by - Verified Customer January 27, 2017

My car with 191,900 miles runs great now!

by - Verified Customer January 25, 2017

Thanks!

+ Show more reviews
by - Verified Customer January 22, 2017

Parts were very expensive. But the work performed was exceptional!

by - Verified Customer January 17, 2017

Very good experience. Will definitely return. I even received a follow-up call which exceeded my expectations!

+ Show more reviews
by - Verified Customer January 16, 2017

Great.

by - Verified Customer January 15, 2017

Excellent service. Pleasant and

+ Show more reviews
by - Verified Customer January 13, 2017

Great family owned shop that takes care of you!

by - Verified Customer January 12, 2017

The guys did great. How do I win a free oil change.

+ Show more reviews
by - Verified Customer January 04, 2017

great work!

by - Verified Customer January 04, 2017

Awesome service and great customer experience. You guys have a winning formula and keep kicking butt!

+ Show more reviews
by - Verified Customer April 22, 2015

They do great work, they are informative and their work is done in the highest quality. They stand behind their work and they are very honest.

by April 22, 2015

They are quick, efficient and they tell the truth. They are very competitive, and they are really good people to work with.

+ Show more reviews
by - Verified Customer April 20, 2015

I received excellent customer service, above and beyond.

by April 20, 2015

Griffin's was very accommodating and helpful.

+ Show more reviews
by - Verified Customer April 17, 2015

They were fast at getting the work done, they were able to get me in same day and get the work done quickly and they treated me very well.

by - Verified Customer April 16, 2015

I thought they were honest, trustworthy and they were very knowledgeable.

+ Show more reviews
by April 12, 2015

They do good work. They are friendly, attentive and they always ask me what work I want done.

by - Verified Customer April 10, 2015

I believe Griffin's to be a team of honest / trustworthy and very capable service professionals that I would gladly recommend to others.

+ Show more reviews
by - Verified Customer April 02, 2015

They did a good job and I was happy with them. Easy to work with and did a good job and no problems.

by - Verified Customer March 31, 2015

They took my vehicle and fixed it quickly and reasonable priced, I didn't have to take it back because they fixed it the first time.

+ Show more reviews
by - Verified Customer March 31, 2015

Good customer service and they do a good job.

by - Verified Customer March 29, 2015

They are very friendly, the service is excellent and their prices are reasonable.

+ Show more reviews
by - Verified Customer March 27, 2015

Great place and fare prices.

by - Verified Customer March 26, 2015

Honest people, great service.

+ Show more reviews
by - Verified Customer March 24, 2015

Price, quality, expertise, and speed of service are all great.

by - Verified Customer March 20, 2015

Bill and his crew are excellent. Very knowledgeable and the customer service is top notch!

+ Show more reviews
by - Verified Customer March 15, 2015

They are very thorough, charge fair rates and they do very good work. They treat all of their customers the same.

by - Verified Customer March 12, 2015

They are very prompt, courteous and they take care of your problems. They call you to let you know what is going on to keep you informed.

+ Show more reviews
by - Verified Customer March 06, 2015

I trust their mechanics and Bill the owner, and they do good work there. They fix your car and engine in a timely fashion and go through it with you, it is a good shop. They have good customer service, they will drive you back, things like that.

by March 05, 2015

They were friendly and they were honest, I still had some issues and for what I took it in there for and what I asked them to repair.

+ Show more reviews
by - Verified Customer March 05, 2015

I have known Bill a long time, I have taken several cars in, and always done me right. He knows his business, lot of years in experience, a good mechanic.

by - Verified Customer February 24, 2015

I have already recommended several times. Love their service, including the check-in call after the service and they even remembered that I had a complaint when I showed up next. Great service, great people.

+ Show more reviews
by - Verified Customer January 27, 2015

Very pleasant, accommodating and reasonably priced.

by - Verified Customer January 07, 2015

Great service.

+ Show more reviews

RepairPal Scorecard
94
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
95

Griffin's Neighborhood Auto Clinic was established in 2007 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician, they have invested in the tool and diagnostic equipment necessary to diagnose and repair today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “prompt”, “courteous”, “honest”, “knowledgeable”, and "professional". Local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco
  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

FULL SERVICE AUTO REPAIR SHOP SPECIALIZING IN DOMESTIC,FOREIGN, AND DIESEL AUTO REPAIR. WE DON'T JUST REPAIR CARS, WE PROVIDE SOLUTIONS.OUR EXTENSIVE TRAINING ALONG WITH OUR "OUTSIDE THE BOX" LINE OF DIAGNOSTIC STRATEGIES MAKES US A FIX IT RIGHT THE FIRST TIME SHOP. HERE AT GRIFFIN'S YOU AREN'T A NAME AND NUMBER. WE TREAT YOU LIKE FAMILY..

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Griffin's Neighborhood Auto Clinic
I bought the Jag with 47000 miles and I&#3...
you are way overdue for a tune up. the manufacturer recommends that it be done at 100k miles. We also recommend to do a fuel system service as well at the same time and fuel filter if applicable. When would you like to bring it in? Also do you have any issues with a check engine light at all? if so we should check that first....
Buick park Ave 1998
Could be as simple as a sending unit or a serious issue. It really needs to be looked at and aannual pressure test done to determine the root cause.. give us a call. 248 888 9406. Ask for bill.
Seems all kinds of people have this same p...
There are many things that can cause a no shift issue. We do have the Chrysler factory diagnostic tool WITECH at our store and can perform full diagnostics on your vehicle. give Jason or Bill a call at 248-888-9406.
i have cleaned the throttle box in the pas...
sounds like it needs a more thorough diagnosis. possibly a wiring issue is involved or there is a voltage drop over the positive or negative cables. if you would like for us to check it out we would be more than happy to. give us a call. 248-888-9406. ask for bill or jason
Even after the engine warms up, there is e...
Engine mounts are common but it may be something fuel related. Fuel Pressure regulators are common too on these causing a rough run situation. We should probably check it out. Give us a call. 248 888 9406. Ask for bill or jason.
I took the car to a repair shop to have af...
This is a very common problem with Chryslers and Dodges. Although the deer accident could of damaged it the rotting issue would of still happened. We would be more than willing to inspect it for free and give you an exact estimate. Give Jason a call at 248-888-9406 and lets check it out...
It doesn't shift gears when driving
The overdrive light flashing means there is a trouble code for the trans. It needs to be diagnosed. Give us a call. 248 888 9406. We do a large amount of transmission work...
Would You do Valve Cover Gaskets on a 4.0 ...
no i would not. It is a tight fit and time consuming without the proper tools. we lower the whole front of the engine down to do it. $775.82 is what it costs for us to do it. with plugs it comes to $843.58. we would be happy to take care of it. 248-888-9406. ask for Jason,Bill,or Jennifer.
have a great day!
This occurs like every month!!! It's c...
sounds like you have something bent in your suspension or another worn component that was missed. we would be happy to look at it for you. 248-888-9406. ask for Jason. we do free suspension checks.
There are a few common things on this vehicle. cam sensors failing will do this. also fuel pumps or a plugged catalytic converter as well. either way you should have it checked out... why dont you call us and set up an appointment? 248-888-9406...

Map
Get Directions to Griffin's Neighborhood Auto Clinic