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Griffin's Auto Repair

griffinsautomotive@hotmail.com
1542 State St
San Diego, CA 92101 USA
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Call now:
(619) 494-1845
197 Verified Reviews

Auto Repair Experience

  • Tomas Chavez, Manager
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 77 Years of Car Repair Experience
RepairPal Scorecard

Griffin's Auto Repair was established in 1990 and has been providing San Diego and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “knowledgeable”, “friendly”, “honest”, and “professional”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Tomas Chavez, Manager
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 77 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASCCA
  • NAPA
  • WORLDPAC
  • iATN

Message from the Shop

Family owned and operated since 1959, Griffin's Auto Repair strives to treat each and every customer like part of the family! We offer full automotive repair with an 24 month 24,000 mile warranty on all work performed! Our ASE certified technicians will get the job done right for you the first time.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

190 Verified Reviews
5 stars
(127)
4 stars
(41)
3 stars
(10)
2 stars
(4)
1 star
(8)
by - Verified Customer March 09, 2017

Great service!

by - Verified Customer March 07, 2017

Since coming to your repair shop our 1971 Westfalia is running great!
With all the repairs & care that were put into keeping her on the road! This is the only shop we will be going to from now on. Thanks again!

by - Verified Customer March 08, 2017

Cool guys . Straight up with everything .

by - Verified Customer February 27, 2017

They were great!

by - Verified Customer March 09, 2017

Absolutely flawless experience thank you!

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by - Verified Customer March 06, 2017

Excellent service.

by - Verified Customer March 02, 2017

Seriously the best experience I've had with an auto shop, hands down.

by - Verified Customer March 02, 2017

This is my 4th or 5th time using Griffin's Auto Repair for auto service. Every time they seem plenty busy, but extremely efficient without hurrying anything. The guys are really nice and Jose has lived up to his reputation as a great mechanic. My car has run great since the first time I went in and the crew has been really good about recommending preventative maintenance.

by - Verified Customer March 05, 2017

Honest folks, fair prices, delivered services on time.

by - Verified Customer March 01, 2017

Good Job.

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by - Verified Customer March 01, 2017

Excellent service, convenient location and definitely would return back to Griffin's for auto repair work.

by - Verified Customer February 23, 2017

This shop is phenomenal. I have already recommended them!

by - Verified Customer March 02, 2017

Excellent service, good people. On top of their game.

by - Verified Customer February 28, 2017

Carlos & Chris were extremely nice & respectful. They explained everything & I will be back. Thank you!

by - Verified Customer February 14, 2017

The staff is very friendly and helpful. I'm very happy with how the car was diagnosed and serviced. I was relieved when they told me that the problem was not as severe as I thought it was. Excellent job was done. I also would like to mention the excellent ride provided while the car was being fixed. Thank you so much.

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by - Verified Customer February 15, 2017

Didn't have time to plan on a mechanic, but was pleasantly surprised.

by - Verified Customer February 12, 2017

Everything thing was great. Thank you.

by - Verified Customer February 14, 2017

I've been going here for 8 years and have always had a top notch, friendly, and courteous experience.

by - Verified Customer February 14, 2017

Oil and valve adjustment, and hopefully solved a recurring electrical issue. So far so good.

by - Verified Customer February 13, 2017

Thanks again .

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by - Verified Customer February 09, 2017

The staff was friendly and explained the process that would be done in my car. They presented the estimated cost. They finished working on my car at a timely manner. Very professional attitudes, great customer service. They did not try to push a sell or create a fear in me by telling me I 'have to' get certain work done on my car. They did make suggestions and said that they'll be happy to work on it when I am ready.

by - Verified Customer February 09, 2017

Changed transmission fluid at a fair price. Courteous customer service.

by - Verified Customer February 08, 2017

Previous work done was denied until I insisted and then they admitted to it. Mechanic lost a piece that was provided to them during the most current work done on the car and wouldn't admit to it either. Tried to convince me that it was used but the area that it was supposed to go into was empty and there is no way it would have fit anywhere else. They left my car filthy, not even attempting to clean around the area they worked on. By not admitting to very obvious things, they were very disrespectful and dishonest. The charges for the work performed were astronomical but I had no other option other than not fixing it and they knew that. I'm a believer of treating your customers fairly and not charging them the full price every time especially when history shows thousands have already been paid to them within the last couple of years. Keep the customer by helping them out once in a while. The job they performed was all labor - no parts, so it was well within their ability to do this. Instead they charged me over $800 and lost a piece that made the visible part they installed unaesthetic. After informing them of my displeasure, they offered me nothing.

by - Verified Customer February 02, 2017

Still testing AC unit for leaks. No final repairs have been performed yet.

by - Verified Customer February 02, 2017

The experience was very good and I will return for future service.

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by - Verified Customer February 05, 2017

Excellent service and people.

by - Verified Customer February 01, 2017

Initial quote was high. Shopped it around, and Griffin price matched my lowest quote. Thanks for helping me fix the car at the best price!

by - Verified Customer February 02, 2017

Good work CHRIS

by - Verified Customer January 26, 2017

Carlos, who served me when I first went in, treated me with respect and was quite friendly. He kept me well informed of the progress and made me feel very comfortable.

by - Verified Customer January 30, 2017

Griffin's was very professional and they know what they're doing...

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by - Verified Customer January 29, 2017

The service team at Griffin's is outstanding! They are knowledgeable, fair and go above and beyond to make your car repair experience quite pleasant and convenient.

by - Verified Customer January 31, 2017

I was told that my car needed a complete tune up and that it would cost me $700.00. I opted to have a lesser service performed because I could not afford the $700.00 tune up. After I paid over $300 for an inspection, six spark plugs and labor I was shocked to discover that the spark plugs for me vehicle only cost $2.97 each! I went to Pep Boys and they provided me with a print out of the spark plugs for my vehicle type. I was crushed! I feel like I've been ripped off. I also complained about the $118 inspection fee to Chris over the phone prior to the service being done. I was told by Chris that is the going rate for inspection in the area. Again, that was a lie! Since becoming more familiar with the area I have gotten quotes for $90.00 for the inspection and some places have said there is no inspection charge at all! I feel like I was ripped off and taken advantage of. I do not intend to return.

by - Verified Customer January 23, 2017

Carlos was clear and was able to get the repairs done, same day. I also live downtown and he provided a neighbor discount which I really appreciated. I would say they are the most efficient shop DT.

by - Verified Customer January 18, 2017

Outstanding customer service timely and affordable repairs. Its doesn't get much better than this!

by - Verified Customer January 15, 2017

Great shop! Would recommend and use again in the future.

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by - Verified Customer January 18, 2017

Excellent!

by - Verified Customer January 16, 2017

Great service good people.

by - Verified Customer January 18, 2017

Chris was fantastic from A-Z!

by - Verified Customer January 10, 2017

Fantastic customer service! Some of the best I've seen in the industry.

by - Verified Customer January 11, 2017

I had a good experience and will return again.

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by - Verified Customer January 10, 2017

I am very happy to have been referred to a shop who understands VW vanogans and respects its customers. Thank you

by - Verified Customer January 08, 2017

Very good service, I will be going back.

by - Verified Customer January 09, 2017

Great staff. Easy in and out. All questions answered with knowledge and care.

by - Verified Customer January 08, 2017

Great customers service!

by - Verified Customer December 28, 2016

I have known Chris for years. I have always felt that my situation was dealt with professionally and with concern for my time.

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by - Verified Customer December 28, 2016

Great job as always.

by - Verified Customer December 29, 2016

Great Experience.

by - Verified Customer January 02, 2017

They sure aren't Kline VW.

by - Verified Customer December 22, 2016

Excellent service. Staff is always super communicative. Car's running great!

by - Verified Customer December 27, 2016

Great customer service. Didn't hound me to do all my service needs at once.

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by - Verified Customer December 28, 2016

Your staff was extremely kind and professional with me on such a tragic day in my life regarding my car. I didn't write this until my mechanic in San Marcos confirmed or disagreed with your diagnosis. He did confirm everything your staff said about the condition of my engine. I would recommend you to anyone who needed a mechanic in your area. I will tell you that your office staff quoted me $5-6,000 for an engine with 100,000 miles on it. My mechanic found a new re-manufactured engine for less that $5,000 installed and out the door. It was a tough day for me and I will always remember your shop and staff fondly.

by - Verified Customer December 27, 2016

They recommended a repair on a part they diagnosed as broken, that part seems to function as intended, according to my observation and another mechanic's review.

by - Verified Customer December 15, 2016

I took my vehicle to this shop for a major tune up and to fix.

by - Verified Customer December 28, 2016

The guys at Griffin provided excellent service as always and took the time to explain the job and present our options to us. We'll keep coming back!

by - Verified Customer December 04, 2016

Griffins did a great job of handling a problem that was quite complicated. It took a few times to get everything figured out, but it finally got taken care of. Working full time I really appreciated the use of a loaner car as well.

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by - Verified Customer December 22, 2016

They did a great job I am very pleased to have found them.

by - Verified Customer December 22, 2016

Chris was very diligent in tracking down my vehicles issues. He was thorough in explaining the issues and his proposed solutions.

by - Verified Customer December 14, 2016

Seemed a bit expensive.

by - Verified Customer December 05, 2016

Very knowledgeable and customer friendly.

by - Verified Customer December 13, 2016

Clean, local repair shop did a nice job on my car.

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by - Verified Customer November 30, 2016

Excellent service. Everything explained well. I recommend them.

by - Verified Customer November 30, 2016

Great shop.

by - Verified Customer November 30, 2016

Chris was the best. Long time relationship even prior to Griffin's. Service was as expected ..flawless.

by - Verified Customer November 13, 2016

Thanks To Craig And his team, you guys are AWESOME !

by - Verified Customer November 15, 2016

The G

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by - Verified Customer November 15, 2016

CHRIS, GLAD YOU'RE BACK!!!! TOM.

by - Verified Customer October 26, 2016

Chris was great. I'm glad I found you. I will be using this shop for all future repairs.

by - Verified Customer November 22, 2016

Friendly, convenient and knowledgeable. Always a good experience.

by - Verified Customer November 15, 2016

I would take my car to this shop whenever necessary.

by - Verified Customer October 25, 2016

My favorite shop in town don't trust anyone else!

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by - Verified Customer October 25, 2016

THIS TEAM OF GRIFFIN'S IS ALWAYS A FIRST CLASS FRIENDLY AND EFFICIENT.
I RECOMMEND EVERYONE TO GRIFFIN'S

by - Verified Customer October 27, 2016

Great shop!

by - Verified Customer November 08, 2016

We are new to San Diego and needed service on our VW Eos. It was easy to get an appointment exactly when I wanted it. They got the car back to me quickly and everyone was very professional and friendly.

by - Verified Customer November 10, 2016

Chris and the rest of the team at Griffin's do a great job. I trust them with my new car and my old VW bus. Pleasant, professional and fair, I highly recommend Griffin's.

by - Verified Customer October 10, 2016

very helpful with our repairs, way more expensive than we had anticipated, gave us a discount and the loaner car for the weekend!

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by - Verified Customer October 07, 2016

Excellent work. Great service.

by October 07, 2016

They were thorough and helpful.

by October 06, 2016

Thank you.

by - Verified Customer October 03, 2016

Good value.

by - Verified Customer September 30, 2016

Chris is curtious efficient and thoughtful. Work completed in a timely and professional manner. Everything is back in working order. Thank you for asking

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by - Verified Customer September 30, 2016

Fixed several items on my Vanagon.

by - Verified Customer September 26, 2016

The shop was efficient and everyone was personable and helpful.

by - Verified Customer September 26, 2016

Front staff was great. They took the time to explain their findings and my options.

by - Verified Customer September 23, 2016

Chris was extremely helpful in letting us know which issues for our older cars were of greater priority and which were necessary but of less urgency.

by - Verified Customer September 23, 2016

The customer service was perfect and the service was completed before I expected it. They worked hard to accommodate my needs and I was very grateful.

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by - Verified Customer September 23, 2016

Very helpful customer service. Got my car finished the same day and even gave me a 10% discount!!

by - Verified Customer September 22, 2016

Fast and correct service.

by September 21, 2016

excellent.

by - Verified Customer September 20, 2016

Good work, people, location and price.

by - Verified Customer August 22, 2016

I had the AC compressor replaced in my 2001 Dodge Ram 3500. The replacement was done in a timely and workman ship professional manner. On the way home the AC failed, made a call to the shop and returned the truck the following day. Work was started immediately on my arrival. A brand new belden wire connector had failed and shorted, the failure was due to manufacturers defect. I can place no fault on your shop. Overall the job was well done!

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by - Verified Customer August 22, 2016

Only one small problem, missing a horn relay.

by - Verified Customer August 19, 2016

First time customer, wanted to have a recently purchased used Mercedes inspected and serviced. I had read the previous reviews, so I felt confidence in my decision. They called me back the same day with news about the inspection, and overall everything was completely reviewed. I took their advice and had the minor repairs serviced because I plan to have this car for a few years and I wanted the peace of mind knowing I would be driving a safe vehicle. FAMILY OWNED, GOOD PEOPLE, SERVICE TECHNICIANS ARE TOP NOTCH.

by - Verified Customer August 19, 2016

Excellent customer service. Knowledgeable staff and timely repairs.

by - Verified Customer August 18, 2016

To over priced, trouble shooting process (problem assessment procedure) outdated or not efficient.

by - Verified Customer August 16, 2016

Good friendly service. Work was done quickly and correctly. Felt like a family run shop.

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by August 12, 2016

Courteous, knowledgeable, and job completed as promised.

by - Verified Customer August 09, 2016

I took my 2015 Honda Accord in for an oil change. I asked about the price and they quoted me around $80 and that would take about 2 hours. I went back in 2 hours and it was ready and the price was just as they said.
The people were very friendly and I was extremely pleased with their service.
.

by - Verified Customer August 09, 2016

Professional, courteous and fair.

by - Verified Customer August 09, 2016

Tachometer and speedometer were repaired quickly. Everybody at the shop were polite and very knowledgeable! Thank you

by - Verified Customer August 08, 2016

Easy to work with and they did a great job repairing my air conditioner!

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by - Verified Customer August 05, 2016

Chris does a great job. Labor to part cost ratio is high though.

by - Verified Customer August 03, 2016

I had a brake problem that was solved.

by - Verified Customer July 25, 2016

On the way home from work (2:00 a.m.) my fan quit working so no air conditioner during the hottest of seasons. I called Griffin's the next day at 11:00 a.m. and explained my situation. They told me to bring my car in as soon as possible and they would see what they could do. They said my car would be ready at 4 p.m. and had a delightful lady give me a ride home so I could get a few things done. This is the second time I have experienced the most professional, expeditious and courteous of treatments.

by - Verified Customer July 25, 2016

As always it was an excellent experience very professional people.

by - Verified Customer July 25, 2016

10

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by - Verified Customer July 22, 2016

They did exactly what they said they would when they said that they would.

by - Verified Customer July 21, 2016

Quick and friendly, and got the job done in a short timeline that allowed me to not miss an important appointment last minute.

by - Verified Customer July 14, 2016

Found the problem that 2 other shops couldn't and fixed it.

by - Verified Customer July 14, 2016

Very impressed by the quick turn around and affordable prices.

by - Verified Customer July 14, 2016

Trustworthiness, Integrity, and their commitment to excellence. First time visit to Griffins and my total experience was terrific. What a relief for me to find a repair facility that I can have total confidence and trust. Meets my standards of excellence 100%. I acknowledge and thank Griffins.

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by - Verified Customer July 13, 2016

Very professional, knowledgeable, and willing to satisfy the customer!

by - Verified Customer July 07, 2016

very courteous while I explained the problem I was experiencing with my car. knowledgeable as to the likely causes of the problem.while effecting the repair and a difficulty arose, went the extra mile to complete it.

by - Verified Customer July 06, 2016

Great service!

by - Verified Customer July 05, 2016

The car had carbon in the fuel injection line. Fixed

by - Verified Customer June 15, 2016

Great service.

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by - Verified Customer June 14, 2016

Great service.

by - Verified Customer June 08, 2016

Friendly, helpful, cooperative, honest.

by - Verified Customer June 08, 2016

Not satisfied with so-called "repair."

by - Verified Customer June 07, 2016

Great service!

by - Verified Customer June 06, 2016

Excellent. Beyond my greatest expectations.

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by - Verified Customer June 01, 2016

Friendly quick service. They were pretty straight forward with what I needed to have done. The place was clean as well. I have experience with fixing cars myself, so I feel like I am at a slight advantage when heading into a shop. These guys were very professional, tech savvy and to the point. The price was average, its pretty hard to find a good deal on auto work these days unless you've got a Dad, Uncle or cousin in a shop, or you just do it yourself. But who has the time, right?

by - Verified Customer June 01, 2016

We had our AC go out while on vacation. Griffins gave us very fast and friendly service to get us back on the road.

by - Verified Customer May 31, 2016

It was my first experience and I was very pleased.

by - Verified Customer May 27, 2016

10

by - Verified Customer May 27, 2016

The staff was helpful, informative and gave me quality service within my budget.

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by - Verified Customer May 18, 2016

The guy, I think his name was Chris, was great! He was helpful and had great customer service. I felt confident with his level of expertise.

by - Verified Customer May 16, 2016

Knowledgeable and friendly. Great service with loaner car.

by May 16, 2016

Great service that was quick and close to my office.

by May 13, 2016

Great service; knowledgeable and friendly staff.

by - Verified Customer May 12, 2016

Excellent, fast, quality.

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by - Verified Customer May 10, 2016

Good.

by - Verified Customer May 06, 2016

The expertise is there which put my mind at ease.

by - Verified Customer April 13, 2016

Good service. Quality work. Qualified staff. Recommended by Randy.

by - Verified Customer April 13, 2016

Thorough Service.

by - Verified Customer April 12, 2016

Great service, great customer service. Can depend on great mechanical work.

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by - Verified Customer April 11, 2016

Chris and the team are friendly and make you feel at ease. Competitive, fair quotes and service oriented.

by - Verified Customer April 07, 2016

I received good service, but I had to wait along time for a part.

by - Verified Customer April 06, 2016

Good service, knowledgeable people.

by - Verified Customer April 06, 2016

Great service and pricing.

by - Verified Customer April 01, 2016

I have already recommend the shop to a friend.

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by - Verified Customer March 31, 2016

Chris is a great service representative. He was the reason I returned to have major repairs.

by - Verified Customer March 30, 2016

The only drawback is that its a little out of the way for people in my area.

by - Verified Customer March 28, 2016

Good service, good prices.

by - Verified Customer March 28, 2016

They where very polite, service was excellent and the car got fixed right the first time!!!!!

by - Verified Customer March 25, 2016

Great service and friendly staff.

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by - Verified Customer March 24, 2016

Chris and Craig provided were very polite, and professional. Provided the estimate for the repairs and all the details of the need for the repair. The final job was the same as the estimate. The job was done when it was promised. The car is running very smooth.

by - Verified Customer March 23, 2016

Friendly and great communication.

by - Verified Customer March 22, 2016

They are trustworthy and timely.

by - Verified Customer March 03, 2016

They incorrectly diagnosed problem.

by - Verified Customer February 29, 2016

Fair prices....they worked on my car as promised schedule wise.

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by - Verified Customer February 29, 2016

Poor service. Staff seemed disinterested in my business.

by February 24, 2016

They quoted me one thing and charged me another.

by - Verified Customer February 17, 2016

Great, friendly service. Very fair pricing. And I never feel pressured or ripped off. They really give me their honest opinion on the urgency of any "surprise" repairs.

by February 17, 2016

They drove me to work since the service was going to take longer than anticipated and did thorough diagnostics to figure out what was wrong with my car.

by February 17, 2016

Great customer service and prompt repairs.

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by - Verified Customer January 28, 2016

They seem honest and appear to know what they are doing.

by - Verified Customer January 27, 2016

Excellent customer service. All repairs were explained clearly.

by - Verified Customer January 20, 2016

The staff are friendly, the office managers know what they are talking about. The mechanic that was working on my car showed me the part that needed replacing and explained what was wrong with it.

by - Verified Customer January 14, 2016

I trust the shop.

by - Verified Customer January 05, 2016

I like the Service, Courtesy, and Reasonable Cost.

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by - Verified Customer November 17, 2015

Great communication, reasonable cost.

by - Verified Customer November 12, 2015

I came in with out an appointment and had great customer service at the front. I was in and out quickly!

by - Verified Customer November 11, 2015

I was very happy with the service and their commitment to making things right.

by - Verified Customer October 29, 2015

Great service!

by - Verified Customer October 29, 2015

Service was prompt, they fixed the problem. Explanations of work were clear. Cost estimates were accurate and reasonable.

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by - Verified Customer October 26, 2015

We'll run shop. And clean.

by - Verified Customer October 22, 2015

I like the location and friendly service.

by - Verified Customer October 19, 2015

Though my needs were minimal, I was impressed by the courtesy and efficiency of your staff. Of course, Chris knows me and my car from Randy's where I've had it serviced (usually by Jose L.) for over two decades.

by - Verified Customer October 16, 2015

They have always managed to fix what ever problem my vehicles had.

by - Verified Customer October 12, 2015

Everything is fixed. I feel safe.

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by October 07, 2015

My car has a new clutch, but runs worse than ever.

by - Verified Customer September 10, 2015

Very good service, polite and respectful personnel.

by - Verified Customer September 04, 2015

The front desk representative I spoke with was very welcoming and respectful to a diverse clientele.

by - Verified Customer July 16, 2015

They listened to my problem and took care of it.

by - Verified Customer July 14, 2015

Their location is not as convenient as other options.

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by - Verified Customer July 06, 2015

Good service. They seem to be honest. They recommended that I sell the car rather than repair it.

by - Verified Customer June 26, 2015

They provide honest, professional service.

by - Verified Customer June 19, 2015

They are good.

by - Verified Customer May 28, 2015

Fair price for great service.

by - Verified Customer March 25, 2015

The Griffin Auto Repair team was knowledgeable, efficient, and friendly.

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by - Verified Customer March 17, 2015

I am not happy with their inability to find and stop an oil or fluid leak under my 1976 Corvette. Three visits to the shop and bills in excess of $3,000. HAVE DRIVEN THE VEHICLE ONCE SINCE LAST VISIT TO THEIR SHOP..

by - Verified Customer November 14, 2014

The work done is good. Prices OK :) Easy to make an appointment and work is done as estimated.

by - Verified Customer October 31, 2014

Professional customer service, clean shop and a friendly environment.

by - Verified Customer July 11, 2014

These guys are nice, honest, and efficient.

by - Verified Customer June 16, 2014

I HAVE RECEIVED EXTREMELY GOOD SERVICE.

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by May 27, 2014

Friendly customer service, expert automotive technicians.

by - Verified Customer March 03, 2014

Great customer service.

by - Verified Customer December 23, 2013

They were quick and efficient.

by November 21, 2013

I have been going to Griffins for many years. Never a problem. My last visit I had some work done. I asked how much it was going to cost to repair a noise in the dashboard. It meant having to remove the dash. I was quoted $700. I declined. When I went to pick up my car I was told they could do it for $400. That didn't sit well with me. Then my wife took her car in to have a noise checked out. She got a call telling her that the neck of her radiator had cracked and she needed a new $900 radiator. When she asked how that happened since there was no problem with the radiator, she was told that while they were checking the radiator hoses, which were not defective, they broke the neck of the radiator. They did not once offer an apology, just a ridiculous bill that they eventually discounted to a "mere" $700.

by - Verified Customer November 18, 2013

Great service ---Chris was very helpful.

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