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Griffin's Auto Repair

(619) 494-1845
280 Verified Reviews
griffinsautomotive@hotmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:00pm
S
Closed

ADDRESS

1542 State St
San Diego, CA 92101 USA

AUTO REPAIR EXPERIENCE

  • Tomas Chavez, Manager
  • Established 1990
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 77 Years of Car Repair Experience

Griffin's Auto Repair Reviews

OVERALL RATING

280 Verified Reviews
5 stars
(183)
4 stars
(63)
3 stars
(16)
2 stars
(7)
1 star
(11)
by - Verified Customer August 10, 2017

Although staff was courteous and treated me well and it seemed they made a good effort to fix my A/C it still isn't 100%. I was told to bring the car back in 3 weeks for further evaluation.

by - Verified Customer August 02, 2017

Great front counter service. Chris explained everything. Good job by mechanic. Jose knows his stuff. Great neighborhood repair shop

by - Verified Customer August 01, 2017

Excelente experiencia
Todo muy profesional

by - Verified Customer August 01, 2017

Great bunch of technicians, appreciate the service they provided on 1971 chevy c10 rear coil replacements

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by - Verified Customer July 31, 2017

Good job

by - Verified Customer July 31, 2017

Jose took very good care of my 64 VW Bus. Chris, as always, explained the planned repairs and reviewed the repairs made to my complete satisfaction.

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by - Verified Customer July 25, 2017

Very professional, clean atmosphere, took the time to explain the work I was paying for and didn't feel pressured or like I was paying for something I didn't need!

by - Verified Customer July 20, 2017

Highly recommend Griffin's.

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by - Verified Customer July 19, 2017

Griffin's treated me well. The service techs seemed knowledgable and respectful. Job performed well on my Land Rover. Will come back for next service and repair.

by - Verified Customer July 18, 2017

The front office was very helpful and forthright.

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by - Verified Customer July 18, 2017

Excellent customer service. Got a ride home. Car was ready the following day. Thanks to all the staff at Griffins auto repair.

by - Verified Customer July 13, 2017

Great experience.

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by - Verified Customer July 11, 2017

They gave me 3 options to repair the air conditioning. They made no pressure on me to chose the most expensive. Also, they explained what each option meant

by - Verified Customer July 11, 2017

Car had coolant system totally replaced. It was reading low on the alarm, I brought it back to have it checked out since I thought it was under warranty and should be free to check out. Instead, was charged for labor even though there was nothing wrong with it, just low on coolant.

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by - Verified Customer July 11, 2017

Everything was great and I was really happy with the service.

by - Verified Customer July 09, 2017

I have used Griffin's for almost 40 years professionally for all, but the simplest jobs. And I have always been satisfied. They have saved me considerable money by being able to fabricate some hoses that would have cost a fortune through an import dealer. Recently they completed a major job on our work truck the same day that was critical for us to use on an emergency job in Central Ca.

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by - Verified Customer July 06, 2017

I believe the levels of service and communication were excellent.

by - Verified Customer July 02, 2017

I thought everything was excellent including the shuttle ride to the beach which was a nice surprise. My only issue was that I thought the labor was very expensive. I hadn't realized I'd come to a very high-end shop.

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by - Verified Customer June 29, 2017

Friendly and knowledgable staff. Very satisfied with the quality of work this shop provided.

by - Verified Customer June 28, 2017

Y'all fixed my jeep fast, cheap, and well. You kept constant contact with updates, were always friendly, helpful, and available for questions. Chris was awesome and upfront about everything. I'll always come back to y'all and recommend to my friends. Thanks for the great work!

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by - Verified Customer June 25, 2017

I came in recently with my Ford Focus due to issues with the battery. I had already recently had my battery replaced. I was mostly happy with the service and pricing. Griffin's found out that my positive cable needed replacing so they ordered the new part and performed that repair. Only 3 days later my car was not starting again due to battery charging/connection issues. My brother, who has worked on cars himself, took a look and found that the negative cable in fact needed to be replaced as well due to the fact that it had suffered corrosion from the originally corroded battery. It's highly unlikely to me that this was not apparent 3 days prior when the car was in the shop, so I was disappointed in the fact that Griffin's did not identify this issue as well when I had the car in the shop. It would help avoid a huge headache 3 days later when yet another issue had to be identified and fixed.

by - Verified Customer June 25, 2017

Very professional and explained A/C repairs clearly.

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by - Verified Customer June 21, 2017

Carlos was very helpful in dealing with an ongoing issue. He also took care of my car several times over the course of a week and ultimately took care of the issue. Overall very satisfied. Thanks.

by - Verified Customer June 20, 2017

Carlo took good care of me and my Land Rover LR3. This shop will be my new auto Maintenance shop. Pricing is fair and quality workmen ship.

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by - Verified Customer June 19, 2017

Experience was good. They explained everything.

by - Verified Customer June 12, 2017

I had work done on an old VW bus. They did excellent work, finished earlier than scheduled and reasonably priced. I would definitely recommend this place if you have an old VW and need a good mechanic.

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by - Verified Customer June 12, 2017

I've gone in twice now and every time everyone's been very kind they figured out the issue with my car quickly. Got the work done quickly and were awesome I'm definitely coming back for any and everything else.

by - Verified Customer June 11, 2017

Griffin's has a great group of people who not only car about your vehicle, they care about the customer.

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by - Verified Customer June 11, 2017

Friendly service.

by - Verified Customer June 05, 2017

Very happy as always.

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by - Verified Customer June 01, 2017

It was a great experience and nice to have found Chris who is very knowledgeable about VW's. For sure this is my spot when needing any repairs or work done which my VW Baja is a project for me!!

by - Verified Customer May 30, 2017

Will recommend to all my friends with European cars.

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by - Verified Customer May 29, 2017

One of the best car repair experiences that I've had!

by - Verified Customer May 29, 2017

The guys were cool and used plain English to explain stuff.

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by - Verified Customer May 24, 2017

I love the Griffin Auto Repair staff! Friendly and 'On it!'. Great customer service!!

by - Verified Customer May 24, 2017

Good job.

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by - Verified Customer May 23, 2017

Good communication and inspection of car.

by - Verified Customer May 23, 2017

Good work, on time, reasonable price.

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by - Verified Customer May 21, 2017

My issue with Griffin's is that twice I have been given an assessment of needed repairs and then authorized the repairs, only to be told later that additional work was discovered to be necessary. Having all of the information, prior to authorizing repairs, is very important. In the most current case, my wife and I were deciding whether to pay for additional repairs on an older car or to get a new one. The initial estimate was for work that cost around $415, which was an acceptable amount for us. After we authorized the repairs, the shop found additional work, that constituted a safety issue, which doubled the cost. If they had told us that repairs would have been more than $800 at the outset, we would have made a different decision. We feel like they did that so that we would decide to make the repairs and spend more money at the shop.

by - Verified Customer May 21, 2017

Very impressive shop. Love how personal the staff is. Will be bringing all my VW buses there as needed.

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by - Verified Customer May 17, 2017

Being a woman makes a difference.

by - Verified Customer May 17, 2017

Work was declined. Too expensive. Maybe it was priced correct, but didn't know if other work would have been necessary exceeding value of vehicle, so I passed.

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by - Verified Customer May 10, 2017

The price was higher than what was quoted but we came to a common ground.

by - Verified Customer May 10, 2017

Professional, Expert staff, Good listeners, focused on quality repair and customer satisfaction. From now on, this is the only auto repair facility I will use. I trust them to provide expert service at reasonable price.

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by - Verified Customer May 09, 2017

Straight up with me on what needed to be done, easy to schedule and fair pricing!

by - Verified Customer May 09, 2017

Work was done on time, very satisfied. Love how they make notes about suggested future repairs that you might need. Nice to be able to drop it off the night before.

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by - Verified Customer May 04, 2017

Carlos did an excellent job communicating the vehicles issues and getting the repairs completed in a timely manner.

by - Verified Customer May 02, 2017

Excellent work and great customer management and service.

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by - Verified Customer May 01, 2017

Wonderful experience. I don't know much about cars but felt that everything was explained thoroughly. I did not feel taken advantage of due to my limited knowledge. I had over $700 dollars of repairs done and thought that the oil change could have been on the house.

by - Verified Customer May 01, 2017

Carlos took care of me and the vehicle. Thank you!

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by - Verified Customer April 30, 2017

I took in my 2004 Saturn with 100,000 miles and asked for a big checkup and overhaul as needed. I was given clear information about the car's condition, accurate estimates of time and expense and options for varying levels of work that could be done. All work I chose was performed to excellent quality. My gas mileage has improved and the car is running beautifully.

by - Verified Customer April 24, 2017

Shop kept us well informed of work about to be performed without us having to ask for updates.

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by - Verified Customer April 24, 2017

Excellence as usual.

by - Verified Customer April 23, 2017

Excellent.

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by - Verified Customer April 20, 2017

I purchased a 1969 Camaro when I returned from deployment. Unfortunately the vehicle required cooling system work. It was later discovered the engine required a rebuild due to coolant seepage into the heads. So, Griffins hired an outside company to do the rebuild. When I finally got the car back it had a knocking sound which appeared to be coming from the right lifter. The rebuilder did not see any problems there. After a very long (about a month) diagnostic period they decided to pull the engine and replaced the cam. I drove the car a few hundred miles without issue until I began to notice coolant leaking. I brought the vehicle back to Griffins and they replaced the radiator cap and made other corrections to the brand new cooling system. It was certainly annoying to experience issues with the cooling since I spent over $10K on the engine rebuild, expansion tank, larger radiator, and electric fan. Once again I was driving the vehicle and I heard ticking coming from the lifter and noticed one of the cylinders was not firing. I brought the vehicle back and they are diagnosing the issue. This has been extremely frustrating, costly, and the end result is I still have a vehicle that is experiencing problems. I paid an engine rebuilder a lot of money and I'm not confident they did the best job. Frankly they should cut me a check for the pain and quality issues. Oh, and someone at Griffins scratched my hood. They corrected the deep gouge but imagine if you brought in a cherry 69 Camaro and an employee scratched the hood to bare metal. Rant over. I just want my car fixed since it's unlikely I'll be able to recoup any money from an engine builder who really didn't deliver as promised.

by - Verified Customer April 20, 2017

Top-notch service and wish I lived closer.

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by - Verified Customer April 19, 2017

The crew is always friendly and follows up to make sure that I am happy with the work that was done. Abraham runs a great shop.

by - Verified Customer April 16, 2017

I got my oil changed and it was quick, easy and the guys at the desk were personable and professional. Will definitely be going back again.

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by - Verified Customer April 11, 2017

The representative Chris checked my car in, I explained the problem with my wife's Jaguar. Chris assured me it would be fixed RIGHT and a full diagnostic will be ran on the vehicle to make sure everything else was running as it should. I've been to a lot of shops, but at Griffin's they were professional and respectfully eager to take care of my car worries. Within 24 hours my wife had her Jaguar and was happy...thanks again.

by - Verified Customer April 10, 2017

Fast turnaround and in line with expectations for cost/service.

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by - Verified Customer April 10, 2017

Griffin's is the best. I don't live in San Diego any longer and I still have them service my vehicle. Very professional and helpful in understanding any problems or work that needs to be completed.

by - Verified Customer April 09, 2017

Did a lot of research online before picking this place. Choose this place because it gave me a good price and had a very good rating.

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by - Verified Customer April 09, 2017

I always bring my car here for AC work.

by - Verified Customer April 09, 2017

Great so far! :)

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by - Verified Customer April 06, 2017

The service rep gave me what I thought was an honest need for service, at time appointment was made, but raised the job price by $100 when I took the car in for the service to be performed, which may be an honest price, however people feel better, when they get the full price up front. I believe the work was done correctly. Thank you.

by - Verified Customer April 06, 2017

I actually would not have used the shop had I not had an emergency and stopped right outside. Lucky for me I stopped in front of a great group of people at your shop. They were great.

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by - Verified Customer April 05, 2017

A satisfied customer.

by - Verified Customer April 05, 2017

So far so good. I feel like I'm in good hands.

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by - Verified Customer April 05, 2017

I trust Griffin's Auto Repair 100%.

by - Verified Customer April 03, 2017

I just had a oil change and maintenance check up, but the kind of person was very pleasant and answered all my questions. I felt appreciated.

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by - Verified Customer March 26, 2017

Well done.

by - Verified Customer March 22, 2017

Chris listened to my issue, wrote it up correctly, and addressed it properly. Van runs great and I am a happy man! Thanx

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by - Verified Customer March 22, 2017

The people were very professional and understanding. They respected my decision to not go ahead with repairs at that time.

by - Verified Customer March 20, 2017

Good service.

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by - Verified Customer March 19, 2017

Shop did good work at fair price on my 2012 Audi. Will use them again.

by - Verified Customer March 15, 2017

Good, trustworthy repair shop! Accurate and provide the facts and information so one can decide what they want or need done with no pressure. Bringing all my cars here to get the straight scoop. Price I found to be very reasonable and lower than other shops, as well as fast. They know what they are doing!

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by - Verified Customer March 15, 2017

Personnel is very knowledgeable and courteous. Unfortunately the problem in my car required extensive electrical service and would be too costly. I decided to take it to the my mechanic in Mexico to see if he could do it.

by - Verified Customer March 15, 2017

I was told the parts you use cost more due to the delivery fee... I found the same air compressor for over $150 less than what I was charged. I was also charged for o rings and oil that usually comes with a new compressor. I feel the work was well done, but that I was gouged a bit for the cost of the parts.

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by - Verified Customer March 09, 2017

Absolutely flawless experience thank you!

by - Verified Customer March 09, 2017

Great service!

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by - Verified Customer March 08, 2017

Cool guys . Straight up with everything .

by - Verified Customer March 07, 2017

Highly recommend Griffin's Auto Repair.

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by - Verified Customer March 07, 2017

Since coming to your repair shop our 1971 Westfalia is running great!
With all the repairs & care that were put into keeping her on the road! This is the only shop we will be going to from now on. Thanks again!

by - Verified Customer March 06, 2017

Excellent shop, very professional and great quality of work.

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by - Verified Customer March 06, 2017

Excellent service.

by - Verified Customer March 05, 2017

Honest folks, fair prices, delivered services on time.

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by - Verified Customer March 02, 2017

Seriously the best experience I've had with an auto shop, hands down.

by - Verified Customer March 02, 2017

This is my 4th or 5th time using Griffin's Auto Repair for auto service. Every time they seem plenty busy, but extremely efficient without hurrying anything. The guys are really nice and Jose has lived up to his reputation as a great mechanic. My car has run great since the first time I went in and the crew has been really good about recommending preventative maintenance.

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by - Verified Customer March 02, 2017

Excellent service, good people. On top of their game.

by - Verified Customer March 01, 2017

Excellent service, convenient location and definitely would return back to Griffin's for auto repair work.

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by - Verified Customer March 01, 2017

Good Job.

by - Verified Customer February 28, 2017

Carlos & Chris were extremely nice & respectful. They explained everything & I will be back. Thank you!

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by - Verified Customer February 27, 2017

They were great!

by - Verified Customer February 23, 2017

This shop is phenomenal. I have already recommended them!

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by - Verified Customer February 15, 2017

Didn't have time to plan on a mechanic, but was pleasantly surprised.

by - Verified Customer February 14, 2017

Oil and valve adjustment, and hopefully solved a recurring electrical issue. So far so good.

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by - Verified Customer February 14, 2017

I've been going here for 8 years and have always had a top notch, friendly, and courteous experience.

by - Verified Customer February 14, 2017

The staff is very friendly and helpful. I'm very happy with how the car was diagnosed and serviced. I was relieved when they told me that the problem was not as severe as I thought it was. Excellent job was done. I also would like to mention the excellent ride provided while the car was being fixed. Thank you so much.

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by - Verified Customer February 13, 2017

Thanks again .

by - Verified Customer February 12, 2017

Everything thing was great. Thank you.

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by - Verified Customer February 09, 2017

The staff was friendly and explained the process that would be done in my car. They presented the estimated cost. They finished working on my car at a timely manner. Very professional attitudes, great customer service. They did not try to push a sell or create a fear in me by telling me I 'have to' get certain work done on my car. They did make suggestions and said that they'll be happy to work on it when I am ready.

by - Verified Customer February 09, 2017

Changed transmission fluid at a fair price. Courteous customer service.

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by - Verified Customer February 08, 2017

Previous work done was denied until I insisted and then they admitted to it. Mechanic lost a piece that was provided to them during the most current work done on the car and wouldn't admit to it either. Tried to convince me that it was used but the area that it was supposed to go into was empty and there is no way it would have fit anywhere else. They left my car filthy, not even attempting to clean around the area they worked on. By not admitting to very obvious things, they were very disrespectful and dishonest. The charges for the work performed were astronomical but I had no other option other than not fixing it and they knew that. I'm a believer of treating your customers fairly and not charging them the full price every time especially when history shows thousands have already been paid to them within the last couple of years. Keep the customer by helping them out once in a while. The job they performed was all labor - no parts, so it was well within their ability to do this. Instead they charged me over $800 and lost a piece that made the visible part they installed unaesthetic. After informing them of my displeasure, they offered me nothing.

by - Verified Customer February 05, 2017

Excellent service and people.

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by - Verified Customer February 02, 2017

Still testing AC unit for leaks. No final repairs have been performed yet.

by - Verified Customer February 02, 2017

The experience was very good and I will return for future service.

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by - Verified Customer February 02, 2017

Good work CHRIS

by - Verified Customer February 01, 2017

Initial quote was high. Shopped it around, and Griffin price matched my lowest quote. Thanks for helping me fix the car at the best price!

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by - Verified Customer January 31, 2017

I was told that my car needed a complete tune up and that it would cost me $700.00. I opted to have a lesser service performed because I could not afford the $700.00 tune up. After I paid over $300 for an inspection, six spark plugs and labor I was shocked to discover that the spark plugs for me vehicle only cost $2.97 each! I went to Pep Boys and they provided me with a print out of the spark plugs for my vehicle type. I was crushed! I feel like I've been ripped off. I also complained about the $118 inspection fee to Chris over the phone prior to the service being done. I was told by Chris that is the going rate for inspection in the area. Again, that was a lie! Since becoming more familiar with the area I have gotten quotes for $90.00 for the inspection and some places have said there is no inspection charge at all! I feel like I was ripped off and taken advantage of. I do not intend to return.

by - Verified Customer January 30, 2017

Griffin's was very professional and they know what they're doing...

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by - Verified Customer January 29, 2017

The service team at Griffin's is outstanding! They are knowledgeable, fair and go above and beyond to make your car repair experience quite pleasant and convenient.

by - Verified Customer January 26, 2017

Carlos, who served me when I first went in, treated me with respect and was quite friendly. He kept me well informed of the progress and made me feel very comfortable.

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by - Verified Customer January 23, 2017

Carlos was clear and was able to get the repairs done, same day. I also live downtown and he provided a neighbor discount which I really appreciated. I would say they are the most efficient shop DT.

by - Verified Customer January 18, 2017

Chris was fantastic from A-Z!

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by - Verified Customer January 18, 2017

Excellent!

by - Verified Customer January 18, 2017

Outstanding customer service timely and affordable repairs. Its doesn't get much better than this!

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by - Verified Customer January 16, 2017

Great service good people.

by - Verified Customer January 15, 2017

Great shop! Would recommend and use again in the future.

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by - Verified Customer January 11, 2017

I had a good experience and will return again.

by - Verified Customer January 10, 2017

Fantastic customer service! Some of the best I've seen in the industry.

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by - Verified Customer January 10, 2017

I am very happy to have been referred to a shop who understands VW vanogans and respects its customers. Thank you

by - Verified Customer January 09, 2017

Great staff. Easy in and out. All questions answered with knowledge and care.

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by - Verified Customer January 08, 2017

Great customers service!

by - Verified Customer January 08, 2017

Very good service, I will be going back.

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by - Verified Customer January 02, 2017

They sure aren't Kline VW.

by - Verified Customer December 29, 2016

Great Experience.

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by - Verified Customer December 28, 2016

I have known Chris for years. I have always felt that my situation was dealt with professionally and with concern for my time.

by - Verified Customer December 28, 2016

Great job as always.

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by - Verified Customer December 28, 2016

Your staff was extremely kind and professional with me on such a tragic day in my life regarding my car. I didn't write this until my mechanic in San Marcos confirmed or disagreed with your diagnosis. He did confirm everything your staff said about the condition of my engine. I would recommend you to anyone who needed a mechanic in your area. I will tell you that your office staff quoted me $5-6,000 for an engine with 100,000 miles on it. My mechanic found a new re-manufactured engine for less that $5,000 installed and out the door. It was a tough day for me and I will always remember your shop and staff fondly.

by - Verified Customer December 28, 2016

The guys at Griffin provided excellent service as always and took the time to explain the job and present our options to us. We'll keep coming back!

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by - Verified Customer December 27, 2016

Great customer service. Didn't hound me to do all my service needs at once.

by - Verified Customer December 27, 2016

They recommended a repair on a part they diagnosed as broken, that part seems to function as intended, according to my observation and another mechanic's review.

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by - Verified Customer December 22, 2016

Excellent service. Staff is always super communicative. Car's running great!

by - Verified Customer December 22, 2016

They did a great job I am very pleased to have found them.

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by - Verified Customer December 22, 2016

Chris was very diligent in tracking down my vehicles issues. He was thorough in explaining the issues and his proposed solutions.

by - Verified Customer December 15, 2016

I took my vehicle to this shop for a major tune up and to fix.

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by - Verified Customer December 14, 2016

Seemed a bit expensive.

by - Verified Customer December 13, 2016

Clean, local repair shop did a nice job on my car.

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by - Verified Customer December 05, 2016

Very knowledgeable and customer friendly.

by - Verified Customer December 04, 2016

Griffins did a great job of handling a problem that was quite complicated. It took a few times to get everything figured out, but it finally got taken care of. Working full time I really appreciated the use of a loaner car as well.

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by - Verified Customer November 30, 2016

Excellent service. Everything explained well. I recommend them.

by - Verified Customer November 30, 2016

Chris was the best. Long time relationship even prior to Griffin's. Service was as expected ..flawless.

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by - Verified Customer November 30, 2016

Great shop.

by - Verified Customer November 22, 2016

Friendly, convenient and knowledgeable. Always a good experience.

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by - Verified Customer November 15, 2016

CHRIS, GLAD YOU'RE BACK!!!! TOM.

by - Verified Customer November 15, 2016

The G

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by - Verified Customer November 15, 2016

I would take my car to this shop whenever necessary.

by - Verified Customer November 13, 2016

Thanks To Craig And his team, you guys are AWESOME !

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by - Verified Customer November 10, 2016

Chris and the rest of the team at Griffin's do a great job. I trust them with my new car and my old VW bus. Pleasant, professional and fair, I highly recommend Griffin's.

by - Verified Customer November 08, 2016

We are new to San Diego and needed service on our VW Eos. It was easy to get an appointment exactly when I wanted it. They got the car back to me quickly and everyone was very professional and friendly.

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by - Verified Customer October 27, 2016

Great shop!

by - Verified Customer October 26, 2016

Chris was great. I'm glad I found you. I will be using this shop for all future repairs.

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by - Verified Customer October 25, 2016

THIS TEAM OF GRIFFIN'S IS ALWAYS A FIRST CLASS FRIENDLY AND EFFICIENT.
I RECOMMEND EVERYONE TO GRIFFIN'S

by - Verified Customer October 25, 2016

My favorite shop in town don't trust anyone else!

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by - Verified Customer October 10, 2016

very helpful with our repairs, way more expensive than we had anticipated, gave us a discount and the loaner car for the weekend!

by October 07, 2016

They were thorough and helpful.

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by - Verified Customer October 07, 2016

Excellent work. Great service.

by October 06, 2016

Thank you.

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by - Verified Customer October 03, 2016

Good value.

by - Verified Customer September 30, 2016

Fixed several items on my Vanagon.

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by - Verified Customer September 30, 2016

Chris is curtious efficient and thoughtful. Work completed in a timely and professional manner. Everything is back in working order. Thank you for asking

by - Verified Customer September 26, 2016

The shop was efficient and everyone was personable and helpful.

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by - Verified Customer September 26, 2016

Front staff was great. They took the time to explain their findings and my options.

by - Verified Customer September 23, 2016

Chris was extremely helpful in letting us know which issues for our older cars were of greater priority and which were necessary but of less urgency.

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by - Verified Customer September 23, 2016

The customer service was perfect and the service was completed before I expected it. They worked hard to accommodate my needs and I was very grateful.

by - Verified Customer September 23, 2016

Very helpful customer service. Got my car finished the same day and even gave me a 10% discount!!

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by - Verified Customer September 22, 2016

Fast and correct service.

by September 21, 2016

excellent.

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by - Verified Customer September 20, 2016

Good work, people, location and price.

by - Verified Customer August 22, 2016

Only one small problem, missing a horn relay.

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by - Verified Customer August 22, 2016

I had the AC compressor replaced in my 2001 Dodge Ram 3500. The replacement was done in a timely and workman ship professional manner. On the way home the AC failed, made a call to the shop and returned the truck the following day. Work was started immediately on my arrival. A brand new belden wire connector had failed and shorted, the failure was due to manufacturers defect. I can place no fault on your shop. Overall the job was well done!

by - Verified Customer August 19, 2016

First time customer, wanted to have a recently purchased used Mercedes inspected and serviced. I had read the previous reviews, so I felt confidence in my decision. They called me back the same day with news about the inspection, and overall everything was completely reviewed. I took their advice and had the minor repairs serviced because I plan to have this car for a few years and I wanted the peace of mind knowing I would be driving a safe vehicle. FAMILY OWNED, GOOD PEOPLE, SERVICE TECHNICIANS ARE TOP NOTCH.

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by - Verified Customer August 19, 2016

Excellent customer service. Knowledgeable staff and timely repairs.

by - Verified Customer August 18, 2016

To over priced, trouble shooting process (problem assessment procedure) outdated or not efficient.

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by - Verified Customer August 16, 2016

Good friendly service. Work was done quickly and correctly. Felt like a family run shop.

by August 12, 2016

Courteous, knowledgeable, and job completed as promised.

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by - Verified Customer August 09, 2016

Tachometer and speedometer were repaired quickly. Everybody at the shop were polite and very knowledgeable! Thank you

by - Verified Customer August 09, 2016

I took my 2015 Honda Accord in for an oil change. I asked about the price and they quoted me around $80 and that would take about 2 hours. I went back in 2 hours and it was ready and the price was just as they said.
The people were very friendly and I was extremely pleased with their service.
.

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by - Verified Customer August 09, 2016

Professional, courteous and fair.

by - Verified Customer August 08, 2016

Easy to work with and they did a great job repairing my air conditioner!

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by - Verified Customer August 05, 2016

Chris does a great job. Labor to part cost ratio is high though.

by - Verified Customer August 03, 2016

I had a brake problem that was solved.

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by - Verified Customer July 25, 2016

On the way home from work (2:00 a.m.) my fan quit working so no air conditioner during the hottest of seasons. I called Griffin's the next day at 11:00 a.m. and explained my situation. They told me to bring my car in as soon as possible and they would see what they could do. They said my car would be ready at 4 p.m. and had a delightful lady give me a ride home so I could get a few things done. This is the second time I have experienced the most professional, expeditious and courteous of treatments.

by - Verified Customer July 25, 2016

As always it was an excellent experience very professional people.

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by - Verified Customer July 25, 2016

10

by - Verified Customer July 22, 2016

They did exactly what they said they would when they said that they would.

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by - Verified Customer July 21, 2016

Quick and friendly, and got the job done in a short timeline that allowed me to not miss an important appointment last minute.

by - Verified Customer July 14, 2016

Found the problem that 2 other shops couldn't and fixed it.

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by - Verified Customer July 14, 2016

Very impressed by the quick turn around and affordable prices.

by - Verified Customer July 14, 2016

Trustworthiness, Integrity, and their commitment to excellence. First time visit to Griffins and my total experience was terrific. What a relief for me to find a repair facility that I can have total confidence and trust. Meets my standards of excellence 100%. I acknowledge and thank Griffins.

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by - Verified Customer July 13, 2016

Very professional, knowledgeable, and willing to satisfy the customer!

by - Verified Customer July 07, 2016

very courteous while I explained the problem I was experiencing with my car. knowledgeable as to the likely causes of the problem.while effecting the repair and a difficulty arose, went the extra mile to complete it.

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by - Verified Customer July 06, 2016

Great service!

by - Verified Customer July 05, 2016

The car had carbon in the fuel injection line. Fixed

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by - Verified Customer June 15, 2016

Great service.

by - Verified Customer June 14, 2016

Great service.

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by - Verified Customer June 08, 2016

Not satisfied with so-called "repair."

by - Verified Customer June 08, 2016

Friendly, helpful, cooperative, honest.

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by - Verified Customer June 07, 2016

Great service!

by - Verified Customer June 06, 2016

Excellent. Beyond my greatest expectations.

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by - Verified Customer June 01, 2016

We had our AC go out while on vacation. Griffins gave us very fast and friendly service to get us back on the road.

by - Verified Customer June 01, 2016

Friendly quick service. They were pretty straight forward with what I needed to have done. The place was clean as well. I have experience with fixing cars myself, so I feel like I am at a slight advantage when heading into a shop. These guys were very professional, tech savvy and to the point. The price was average, its pretty hard to find a good deal on auto work these days unless you've got a Dad, Uncle or cousin in a shop, or you just do it yourself. But who has the time, right?

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by - Verified Customer May 31, 2016

It was my first experience and I was very pleased.

by - Verified Customer May 27, 2016

The staff was helpful, informative and gave me quality service within my budget.

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by - Verified Customer May 27, 2016

10

by - Verified Customer May 18, 2016

The guy, I think his name was Chris, was great! He was helpful and had great customer service. I felt confident with his level of expertise.

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by - Verified Customer May 16, 2016

Knowledgeable and friendly. Great service with loaner car.

by May 16, 2016

Great service that was quick and close to my office.

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by May 13, 2016

Great service; knowledgeable and friendly staff.

by - Verified Customer May 12, 2016

Excellent, fast, quality.

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by - Verified Customer May 10, 2016

Good.

by - Verified Customer May 06, 2016

The expertise is there which put my mind at ease.

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by - Verified Customer April 13, 2016

Good service. Quality work. Qualified staff. Recommended by Randy.

by - Verified Customer April 13, 2016

Thorough Service.

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by - Verified Customer April 12, 2016

Great service, great customer service. Can depend on great mechanical work.

by - Verified Customer April 11, 2016

Chris and the team are friendly and make you feel at ease. Competitive, fair quotes and service oriented.

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by - Verified Customer April 07, 2016

I received good service, but I had to wait along time for a part.

by - Verified Customer April 06, 2016

Good service, knowledgeable people.

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by - Verified Customer April 06, 2016

Great service and pricing.

by - Verified Customer April 01, 2016

I have already recommend the shop to a friend.

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by - Verified Customer March 31, 2016

Chris is a great service representative. He was the reason I returned to have major repairs.

by - Verified Customer March 30, 2016

The only drawback is that its a little out of the way for people in my area.

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by - Verified Customer March 28, 2016

Good service, good prices.

by - Verified Customer March 28, 2016

They where very polite, service was excellent and the car got fixed right the first time!!!!!

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by - Verified Customer March 25, 2016

Great service and friendly staff.

by - Verified Customer March 24, 2016

Chris and Craig provided were very polite, and professional. Provided the estimate for the repairs and all the details of the need for the repair. The final job was the same as the estimate. The job was done when it was promised. The car is running very smooth.

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by - Verified Customer March 23, 2016

Friendly and great communication.

by - Verified Customer March 22, 2016

They are trustworthy and timely.

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by - Verified Customer March 03, 2016

They incorrectly diagnosed problem.

by - Verified Customer February 29, 2016

Fair prices....they worked on my car as promised schedule wise.

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by - Verified Customer February 29, 2016

Poor service. Staff seemed disinterested in my business.

by February 24, 2016

They quoted me one thing and charged me another.

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by February 17, 2016

Great customer service and prompt repairs.

by - Verified Customer February 17, 2016

Great, friendly service. Very fair pricing. And I never feel pressured or ripped off. They really give me their honest opinion on the urgency of any "surprise" repairs.

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by February 17, 2016

They drove me to work since the service was going to take longer than anticipated and did thorough diagnostics to figure out what was wrong with my car.

by - Verified Customer January 28, 2016

They seem honest and appear to know what they are doing.

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by - Verified Customer January 27, 2016

Excellent customer service. All repairs were explained clearly.

by - Verified Customer January 20, 2016

The staff are friendly, the office managers know what they are talking about. The mechanic that was working on my car showed me the part that needed replacing and explained what was wrong with it.

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by - Verified Customer January 14, 2016

I trust the shop.

by - Verified Customer January 05, 2016

I like the Service, Courtesy, and Reasonable Cost.

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by - Verified Customer November 17, 2015

Great communication, reasonable cost.

by - Verified Customer November 12, 2015

I came in with out an appointment and had great customer service at the front. I was in and out quickly!

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by - Verified Customer November 11, 2015

I was very happy with the service and their commitment to making things right.

by - Verified Customer October 29, 2015

Great service!

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by - Verified Customer October 29, 2015

Service was prompt, they fixed the problem. Explanations of work were clear. Cost estimates were accurate and reasonable.

by - Verified Customer October 26, 2015

We'll run shop. And clean.

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by - Verified Customer October 22, 2015

I like the location and friendly service.

by - Verified Customer October 19, 2015

Though my needs were minimal, I was impressed by the courtesy and efficiency of your staff. Of course, Chris knows me and my car from Randy's where I've had it serviced (usually by Jose L.) for over two decades.

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by - Verified Customer October 16, 2015

They have always managed to fix what ever problem my vehicles had.

by - Verified Customer October 12, 2015

Everything is fixed. I feel safe.

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by October 07, 2015

My car has a new clutch, but runs worse than ever.

by - Verified Customer September 10, 2015

Very good service, polite and respectful personnel.

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by - Verified Customer September 04, 2015

The front desk representative I spoke with was very welcoming and respectful to a diverse clientele.

by - Verified Customer July 16, 2015

They listened to my problem and took care of it.

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by - Verified Customer July 14, 2015

Their location is not as convenient as other options.

by - Verified Customer July 06, 2015

Good service. They seem to be honest. They recommended that I sell the car rather than repair it.

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by - Verified Customer June 26, 2015

They provide honest, professional service.

by - Verified Customer June 19, 2015

They are good.

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by - Verified Customer May 28, 2015

Fair price for great service.

by - Verified Customer March 25, 2015

The Griffin Auto Repair team was knowledgeable, efficient, and friendly.

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by - Verified Customer March 17, 2015

I am not happy with their inability to find and stop an oil or fluid leak under my 1976 Corvette. Three visits to the shop and bills in excess of $3,000. HAVE DRIVEN THE VEHICLE ONCE SINCE LAST VISIT TO THEIR SHOP..

by - Verified Customer November 14, 2014

The work done is good. Prices OK :) Easy to make an appointment and work is done as estimated.

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by - Verified Customer October 31, 2014

Professional customer service, clean shop and a friendly environment.

by - Verified Customer July 11, 2014

These guys are nice, honest, and efficient.

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by - Verified Customer June 16, 2014

I HAVE RECEIVED EXTREMELY GOOD SERVICE.

by May 27, 2014

Friendly customer service, expert automotive technicians.

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by - Verified Customer March 03, 2014

Great customer service.

by - Verified Customer December 23, 2013

They were quick and efficient.

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by November 21, 2013

I have been going to Griffins for many years. Never a problem. My last visit I had some work done. I asked how much it was going to cost to repair a noise in the dashboard. It meant having to remove the dash. I was quoted $700. I declined. When I went to pick up my car I was told they could do it for $400. That didn't sit well with me. Then my wife took her car in to have a noise checked out. She got a call telling her that the neck of her radiator had cracked and she needed a new $900 radiator. When she asked how that happened since there was no problem with the radiator, she was told that while they were checking the radiator hoses, which were not defective, they broke the neck of the radiator. They did not once offer an apology, just a ridiculous bill that they eventually discounted to a "mere" $700.

by - Verified Customer November 18, 2013

Great service ---Chris was very helpful.

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RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
93

Griffin's Auto Repair was established in 1990 and has been providing San Diego and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “helpful”, “knowledgeable”, “friendly”, “honest”, and “professional”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Loaner Car
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASCCA
  • NAPA
  • WORLDPAC
  • iATN

MESSAGE FROM THE SHOP

Family owned and operated since 1959, Griffin's Auto Repair strives to treat each and every customer like part of the family! We offer full automotive repair with an 24 month 24,000 mile warranty on all work performed! Our ASE certified technicians will get the job done right for you the first time.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Questions Answered by Griffin's Auto Repair
Also sounds like it miss fires when drivin...
The only way to know what is really going on here is to start by performing a diagnosis on the symptom. Theres more then one possibility or combinations of possibilities that can cause this symptom. The diagnosis cost is 118$ plus tax. After the diagnosis we would let you know what we found and what are the options to fix it. Theres no obligation to perform any repairs so once we know what we have to do you can make the decision that best fits your needs.
speedometer never moves while driving and ...
Thank you for your inquiry.
Is the sensor you replaced it with a factory sensor or aftermarket?
Scanning for codes is not a diagnosis. Many people assume that if the computer gives you a code for a part then said part needs to be replaced. In most cases that is not true. This is why a diagnosis needs to be performed before replacing parts. We will recommend performing a diagnosis first to get you a definitive answer to what the real problem is. Once the diagnosis is finished we then can let you know what the rear problem is.
how can i tell if its the fuel pump or the...
Good morning.
As far as why the vehicles losing power, we would need to perform a diagnosis on the symptom. Once we find out the reason why you have this problem we would then be able to give you an estimate on what it would cost to fix it and whatever options you may have. Please feel free to give us a call to set up an appointment.
What Else do I need to replace to get the ...
Good morning and thank you for your inquiry. I understand you have a Mass Air flow sensor code. I would be happy to help with this problem. We recommend you get the vehicle diagnosed before you spend the money on purchasing the sensor. There could be a contributing factor to the failure of that sensor. Or if you have already purchased the sensor I would be happy to install it for you if you brought it in.
It has a cracked coolant reservoir tank th...
Hi my name is Abraham and I manage Griffin's Auto Repair in Little Italy San Diego downtown. Sorry to hear about your Audi. Losing coolant can cause major problems to your engine if not addressed. At times the reservoir can be fixed, if not it can be replaced. They are usually not to expensive to replace. As for the check engine light being on, a check engine light on can come on for 50 different reasons. It might even be related to the coolant issue. If you like, we can do a courtesy scan to see what codes are present. Feel free to call me at 619-234-7991
There are several possibilities, something wrong with the A/C or a bad ECM or something else. I recommend to get a diagnosis by an ASE certified tech. I work at Griffins Auto Repair and we specialize in auto A/C auto A/C. We would gladly diagnose and fix problem for you. Feel free to call me.

Thanks,
Abraham
Service Manager
Griffins Auto Repair
619-234-7991

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