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Grand Rapids Motorcar

(616) 421-4059
24 Verified Reviews
robs@grmotorcar.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
8:00am to 5:30pm
S
Closed

ADDRESS

2735 29th SE
Grand Rapids, MI 49512 USA

AUTO REPAIR EXPERIENCE

  • Robert Sperring, Service Manager
  • Established 2006
  • 4 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 98 Years of Car Repair Experience

Grand Rapids Motorcar Reviews

OVERALL RATING

24 Verified Reviews
5 stars
(20)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer January 29, 2015

Since 2003 I have received top notch service from GR Motor Car. They are professional, courteous, responsive and cost effective in the marketplace. The problems are correctly diagnosed and fixed, and they stand behind what they say and their work.

by - Verified Customer January 29, 2015

The people there are very knowledgeable about cars and I trust that they will fix any and all problems correctly.

by - Verified Customer January 22, 2015

The people there are very knowledgable about cars and I trust that they will fix any and all problems correctly.

by - Verified Customer January 21, 2015

Great service.

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by - Verified Customer January 15, 2015

We've had a lot of work done there and are the only people we trust.

by - Verified Customer January 14, 2015

Both Rob and Andrew are fabulous to work with! Rob helped me purchase a new (used) car that fits me much better than the one I traded in.

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by - Verified Customer January 14, 2015

They always to a great job.

by - Verified Customer January 13, 2015

Great communication and attention to detail. Andrew was in touch at every step.

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by - Verified Customer January 13, 2015

Customer service and detail were outstanding.

by - Verified Customer January 08, 2015

They did a great job.

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by - Verified Customer January 08, 2015

Great service and long-time excellent care from Royce Ulberg!

by - Verified Customer January 08, 2015

Awesome service, honest.

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by - Verified Customer January 07, 2015

I have a good relationship with the staff in service.

by - Verified Customer December 22, 2014

They have worked to establishing trust in us as a customer, by educating us on our car's issues, by physically showing us the issues and helping us understand their decisions, and by making decisions to sometimes forego repairs when it is safe to do so.

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by - Verified Customer December 22, 2014

The repair work they did was excellent! They were knowledgeable and fairly priced. I only did a portion of the work they suggested and I did not feel pressured to do any more. The staff was so kind and helpful!

by - Verified Customer December 18, 2014

You're awesome.

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by - Verified Customer December 14, 2014

They have been excellent in service! Addressed and serviced my car's needs with integrity and professionalism.

by - Verified Customer December 10, 2014

Great honest service.

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by - Verified Customer November 11, 2014

I am very happy with the service.

by - Verified Customer November 06, 2014

Everyone was very nice and knowledgeable about cars. I was offered a loaner car to use. The repairs were made in a timely manner.

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by - Verified Customer November 03, 2014

They always treat me right.

by - Verified Customer November 02, 2014

Honest & professional business, who are always interested in customer service.

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by - Verified Customer October 09, 2014

You guys are friendly, knowledgeable and offer good pricing!

1 verified customer did not leave comments but provided this rating:
by John

RepairPal Scorecard
95
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
95

Grand Rapids Motorcar is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light and computer system diagnoses and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “awesome”, “professional”, “honest”, “knowledgeable”, and “courteous”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass
+ More

AMENITIES

  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASE Blue Seal
  • NAPA

MESSAGE FROM THE SHOP

We are BMW, MERCEDES BENZ, AUDI and VOLKSWAGEN specialist. We also do many import and domestic vehicle repairs. We are a complete automotive service shop Located on the Southeast side of Grand Rapids.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Grand Rapids Motorcar
Fresh oil change, no oil leak, have oil pr...
If you have good oil pressure at idle. You could have a bad oil pressure sensor. If your light comes on when you are driving down the road when it gets hot, it could be your pick up tube is getting clogged.
You would have to check the thickness of the rotor and the run out.Their are tools to check these measurements. If their is major rust pits on the rotor most likely it would have to be replaced.
The definition to this code is - Keep alive power to the PCM (Powertrain Control Module) has been interrupted. First thing to do would be check all the fuses,(It is common for the fuse for A/C compressor to be bad because of a faulty compressor, this fuse is shared by the PCM.) if all are ok then you would have to check your powers and grounds to the PCM, if all that is ok most likely cause would be a internal faulty PCM. If replaced would need to be programmed
That sounds way to expensive unless something out of the ordinary was found wrong. A maintenance check up for that vehicle would include
Air Filter Element
Brake Fluid
Cabin Air Filter / Purifier
Engine Oil
Oil Filter
And an inspection of the whole vehicle.
The timing chain DOES NOT need to be removed to to change the water pump. It should take a certified technician about 2.5 - 3.0 hours to replace the water pump. The fan shroud, fan, accessory drive belt will need to be removed. The cooling system should be flushed at this time and refilled with fresh coolant once the repair is complete.
the left rear door does not open. I can he...
These doors are known for having door rollers that fall off and wedge in track causing the door to not open or open very hard. Rollers are available through a Honda parts dealer. Not very easy to replace if you are a DIY type. An experienced tech usually spends a couple of hours on this repair. Hope this helps.
The main climate control blower motor resistor is located behind the glove box. Lower the glove box, remove screws from 4x4 module and position it out of the way and that should gain you access to the resistor.

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