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Goodyear Auto Service Center - 6720

(317) 576-2034
38 Verified Reviews
gsr6720@goodyear.com

HOURS
06:30
18:00
http://purl.org/goodrelations/v1#Monday
06:30
18:00
http://purl.org/goodrelations/v1#Tuesday
06:30
18:00
http://purl.org/goodrelations/v1#Wednesday
06:30
18:00
http://purl.org/goodrelations/v1#Thursday
06:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
14:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-F
6:30am to 6:00pm
S
8:00am to 2:00pm

ADDRESS

627 N Delaware St
Indianapolis, IN 46204 USA

AUTO REPAIR EXPERIENCE

  • Avery Kysar, Manager
  • Established 1926
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Certified Auto Technician
  • 35 Years of Car Repair Experience

Goodyear Auto Service Center - 6720 Reviews

OVERALL RATING

38 Verified Reviews
5 stars
(26)
4 stars
(4)
3 stars
(3)
2 stars
(3)
1 star
(2)
by November 04, 2016

The service was excellent and communication great.

by October 09, 2016

Felt like they were providing a complete review of outstanding options for service. The quality of the work was good and the communication about what was needed and how long it would take was complete.

by June 10, 2016

Since my job moved downtown, I have started to use this location. So far, I have been very happy with the customer service, friendly, helpful attitude and work done.

by May 15, 2016

They quickly diagnosed my car but once they found out that I was having the work done somewhere else for much cheaper they were extremely rude. I used to always take my car here for routine work but will not be returning after this experience.

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by May 15, 2016

The staff are always professional and friendly. The service is excellent. I do not wait, so I do not know about the amenities. They always have my car completed by the time I leave work.

by March 30, 2016

Joe and Daniel went out of their way to provide the services I needed and to spot discounts I could access. They take great care of me and our family's two cars.

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by February 14, 2016

I have been dealing with this location since 1984. The staff is professional, polite, and very helpful. I will continue to use this location to service all my cars. Goodyear is the BEST!

by January 31, 2016

Since when did they stop vacuuming the inside of car and washing the Windows?

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by December 02, 2015

So many places upsell and gouge as part of their policy, but this Goodyear has, without exception, only provided me with the services I asked for and only recommended extra services for safety reasons. For instance--I took my car in for a flat repair expecting I'd have to buy a new tire, and their expert mechanics identified that I really only needed a $25 inflation valve for my faulty one. Very impressed with the crew at this store. They are friendly, knowledgeable, and respectful--which I have had trouble finding, being a (kinda--ha!) young woman who has been swindled and condescended to in the past. I have been to several mechanics and this is the first place I have really trusted. I have been taking my car here loyally for three years.

by October 16, 2015

I used to go to this location all the time because the crew is good and the location is close to my job. I stopped going for awhile because I found a cheaper service center. The other place did not tighten up my radiator cap so I am back @ Goodyear. My most recent service was a little pricey BUT, Goodyear sent a wrecker to get me and took me to work so it was worth it in the long run. I will be back again and again and I will tell others to use this store.

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by September 13, 2015

I was going to bring my car in for an oil change but noticed my dash light come on for the tire pressure. I immediately called Goodyear to let them know and asked if they had a tow truck. I was informed that they did. After having my car towed, I immediately received a call that they received my car and that if they could not repair my tire I would have to purchase four new tires from them. I said, "let's see if it is even repairable first." I spoke to Joe several times informing me that they could not sell me only one tire, for several reasons including policy and liability, but also could not put my spare tire on for liability reasons. I asked about the cost of the oil change, since the price had changed, to which Joe informed me that I had never been there before... (what?!). I've been to Goodyear numerous times. I finally told Joe to leave my key under the mat, to please lock my car and I would be down to get it.

by September 06, 2015

They are always very friendly and informative. You can tell they work hard and enjoy what they do.

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by July 26, 2015

I dropped off my car in the morning and picked it up at the end of the day. The staff is very courteous and kept me informed of their diagnosis of the problem and gave me options on what was needed and the respective costs. They notified me when the repairs were completed and the car was ready for pickup. Actually, on this day, the staff waited several minutes after closing for me to arrive at the shop to pay my bill and pick up the car. I was most appreciative of their thoughtfulness and cooperation. The thoughtfulness and competence of the staff makes me a loyal customer!

by July 19, 2015

I am a regular, Because of the Service, Cleanliness, and Knowledgeable Staff.
The Cost is Fair for Services Rendered.

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by May 31, 2015

I always feel like I am getting a honest opinion when I bring my vehicle in for an issue or service.

by April 14, 2015

I always feel comfortable coming here, everyone is friendly and helpful. I feel fairly dealt with and that means a lot.

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by March 15, 2015

I had asked for an investigation of a mystery noise from underneath the vehicle. Prior to picking up the vehicle I asked the garage manager what was the find. The request was not relayed to the garage manager. And then I was informed that there would be an additional charge for taking the time of a mechanic to drive the vehicle around the block for a listen. And I was lead to believe that if I wasn't interested in having it repaired there once investigated, that there was less desire to investigate. The drop off location while I go to work is the key convenience to this location.

by March 10, 2015

I took my car in for its regular oil change. They offered to check the diagnostics for FREE. When I returned to pay, I discovered my bill included a $100+ fee for interpreting the diagnostic codes! The manager didn't mention that when he offered to check it. My wife and I have taken our cars to this Goodyear for 20+ years, including all the cars our kids had. The service was great, the prices were reasonable, the staff was friendly, and it was conveniently located near home and work. Apparently, Goodyear's philosophy has changed. I'm looking for another maintenance shop to handle most of my car needs.

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by February 14, 2015

I certainly love the convenience of the store location compared to my work location. The quality of the work performed has remained very high during my 32+ years of using this store. The staff is well trained and repairs my car to expectations or better.

by February 02, 2015

The last time I brought my car in you rotated tires losing a piece of the back pocket of my car and never made it right I've asked multiple times concerning the piece which was removed and my daughter's wheelchair which put back in wrongly losing the plastic pocket never to make it right.

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by January 21, 2015

The only problem I have is the day after service I have an 18" oil spot my concrete driveway under the engine area.

by December 29, 2014

I've been using this Goodyear store for nearly 20 years. The team is consistently professional, technically on target, and timely. During this visit, they handled a complicated work order quickly and ably.

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by November 19, 2014

Highly disappointed. I asked for fall care package, to check into issue with headlights going out, & to fix alignment that was not done during previous alignment at this facility in April. Tires were not rotated, headlight issue was not investigated, and alignment was not completed. The bill was $400 & the majority of this was due to replacement of leaking shocks which I have never heard of & had no previous issue with shocks. I did not receive services requested and paid for. Then there was no federal employee discount that day, when I had received it every time before. As a woman, can't help but feel taken advantage of.

by October 03, 2014

Goodyear (Indy Downtown) has serviced my cars for the past 20+ year period and service has always been excellent and affordable. Staff are helpful, explain auto services provided and make very good and solid recommendations on auto service needs. Auto service has always been prompt and timely. I do not hesitate to recommend Goodyear (Indy Downtown) for auto service!

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by September 01, 2014

I find the service to be done in a timely manner and the technicians are very good at diagnosing, as well as informing about routine maintenance. Employees are courteous and friendly. First place I take my car when acting up or needs maintenance.

by July 21, 2014

Thanks gents! Great service quickly, as per usual!

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by July 19, 2014

The staff is always friendly and helpful. I can count on courteous service and great value for the price I pay.

by April 13, 2014

Very clean work area and lounge area always nice and friendly staff.

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by April 06, 2014

In addition to oil change, strut on front right wheel was replaced. have been used to timely and competent service for several years. Problems with this visit: 1. Car was not ready when promised. Would have appreciated phone call. 2. Front right hub cap is missing from repair.. Am still waiting to hear about replacement.

by March 24, 2014

Appreciated providing an unsolicited estimate for future service needs.

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by March 07, 2014

They did a great job working on my car and taking care of everything it needed.

by March 02, 2014

This Goodyear site has serviced my cars for almost 20 years. I drive about 4500 miles annually. Really trust Daniel's advice. Front desk personnel have always been helpful, too.

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by February 26, 2014

I have been using this Goodyear for about fifteen years and I have never had any problems. I always recommend my co-workers to them.

by February 24, 2014

I had a flat tire and a flat spare... they got me in quickly, called me with an estimate, and had me out the door by lunch.

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by February 13, 2014

Been doing business at this location since 1993. Chuck and Daniel are the reasons why I keep coming back.

by January 30, 2014

Excellent overall. Better wireless connection would have helped.

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by January 24, 2014

Called to make an appointment. Arrived at specified time and was taken in immediately. Service was performed very timely and the staff is always friendly and helpful to me. I have been receiving service here for over twenty years and have recommended them to many friends. Also, your credit card system with no interest if paid on time has been so helpful in times of large repairs.

by December 17, 2013

I have been having service done at this Goodyear since 1993. I have all my personal vehicles serviced here along with my company vehicle. Chuck and Daniel have been the reason I continue to do business with this store.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
92
CUSTOMER AMENITIES
98

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
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