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German Car Depot | Volkswagen, Audi, Mercedes Benz, BMW, Mini

(954) 621-1589
165 Verified Reviews
SERVICE@germancardepot.com

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:30
http://purl.org/goodrelations/v1#Friday
08:00
17:30
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M-S
8:00am to 5:30pm

ADDRESS

2130 Fillmore St
Hollywood, FL 33020 USA

AUTO REPAIR EXPERIENCE

  • Alan Gelafnd, Owner
  • Established 1998
  • 4 Auto Repair Mechanics on Staff
  • 65 Years of Car Repair Experience

German Car Depot | Volkswagen, Audi, Mercedes Benz, BMW, Mini Reviews

OVERALL RATING

165 Verified Reviews
5 stars
(124)
4 stars
(31)
3 stars
(3)
2 stars
(1)
1 star
(6)
by - Verified Customer April 28, 2017

Everything about the repair was explained in detail. I like the pictures showing details.

by - Verified Customer April 26, 2017

I'd be lost without this shop. I'm not mechanical at all. I have to put all my trust into GCD. And, I do.

by - Verified Customer April 26, 2017

Great customer service, fair prices.

by - Verified Customer April 21, 2017

Always honest and affordable. I drive up here from Miami because they're the best in South Florida.

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by - Verified Customer April 21, 2017

Great job, always explain the work needed.

by - Verified Customer April 20, 2017

Quality work, done on time.

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by - Verified Customer April 18, 2017

Finally I found a well organized, trustworthy service shop where I can leave my car without headache.

by - Verified Customer April 17, 2017

No issues or problems.

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by - Verified Customer April 13, 2017

Came in for an oil change and got a full diagnostic with honest feedback.

by - Verified Customer April 10, 2017

All went well. Thanks.

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by - Verified Customer April 10, 2017

Very positive experience.

by - Verified Customer April 09, 2017

Great service without an appointment. Complimentary loaner, car health report that is easy to understand and fair rates. Second visit and plan to return for my future service needs.

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by - Verified Customer April 07, 2017

Great folks!

by - Verified Customer April 07, 2017

A detailed 24 point inspection was sent to me, so I could see what was needed. Good job.

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by - Verified Customer April 02, 2017

Very professional.

by - Verified Customer March 31, 2017

Allen was great in explaining everything to me and made me feel super comfortable and did a great job! Thanks Allen

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by - Verified Customer March 27, 2017

I brought in my vehicle for an oil change. The technician found a few issues. The problems were addressed in a timely and professional manner. I have always received great service at this location for the last 5 years I've visited.

by - Verified Customer March 23, 2017

The service I received was excellent. It was done early and I was treated extremely well. It is a refreshing change to deal with people who care and who treat you professionally and who really care. Thank you.

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by - Verified Customer March 22, 2017

I drive 22 miles (Coconut Creek to Hollywood) to have my car serviced with German Car Depot because I trust them.

by - Verified Customer March 20, 2017

Work was performed as requested.

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by - Verified Customer March 19, 2017

Customer Service at German Depot is exactly what customer service should be about and that seems so difficult to find lately! Employees, service, quality, ...

by - Verified Customer March 19, 2017

Expertise.

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by - Verified Customer March 19, 2017

Thanks for the service.

by - Verified Customer March 17, 2017

Friendly service, quality work, knowledgeable staff.

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by - Verified Customer March 17, 2017

Good people.

by - Verified Customer March 17, 2017

Great customer service.

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by - Verified Customer March 16, 2017

Good people

by - Verified Customer March 14, 2017

I recommend your shop to many people for many years.

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by - Verified Customer March 14, 2017

My go to shop for my Volkswagen.

by - Verified Customer March 10, 2017

All went well.

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by - Verified Customer March 10, 2017

German Car Depot is the 'anti-dealership'. Personal, caring, professional and FRIENDLY service - ALWAYS!

by - Verified Customer March 09, 2017

Friendly and helpful. Thank you.

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by - Verified Customer March 09, 2017

They do stand behind their work.

by - Verified Customer March 08, 2017

I really appreciate it.

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by - Verified Customer March 07, 2017

Great people, professional work done.

by - Verified Customer March 07, 2017

Ok. Nice.

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by - Verified Customer March 06, 2017

The work was perfect. I would come back if my car has any problems.

by - Verified Customer March 03, 2017

Overall good experience.

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by - Verified Customer March 02, 2017

Thank You.

by - Verified Customer February 27, 2017

Everyone in shop is helpful and friendly. The repairs that are recommended for my car are always explained throughly.

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by - Verified Customer February 26, 2017

Paid $1600 for repairs. The next day my car broke down on the way to work. Took it in again and they quoted me for vanos system and many other things on top of the $1600 I already paid. On top of that they told me they wouldn't be able to fix it and I would need to take it somewhere else. Took it to a BMW performance shop in Pompano and all that needed to be done was some calibration of the computer. Should change their name to Volkswagon/Audi depot.

by - Verified Customer February 26, 2017

There is a problem with the headlight that was replaced, but I was impressed that the shop made the effort to follow up. My issue could be as simple as a faulty bulb installed, or perhaps a larger wiring issue. I will take the car back to have them look at it.

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by - Verified Customer February 24, 2017

As always, job done well. It's great to have a local shop that knows what they're doing.

by - Verified Customer February 24, 2017

Great work!

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by - Verified Customer February 24, 2017

Everyone super polite. With a lot of knowledge.

by - Verified Customer February 24, 2017

Very satisfactory.

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by - Verified Customer February 22, 2017

Great job.

by - Verified Customer February 20, 2017

Professional and courteous. Honest and dependable work.

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by - Verified Customer February 19, 2017

Good customer service and excellent job.

by - Verified Customer February 19, 2017

Friendly and prompt. Impressed because they followed up the day after to make sure I am happy with the service. Excellent customer service.

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by - Verified Customer February 17, 2017

Good service.

by - Verified Customer February 16, 2017

Thank you.

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by - Verified Customer February 15, 2017

You guys are great, thanks for excellent service.

by - Verified Customer February 15, 2017

Always excellent service and fair treatment!!!

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by - Verified Customer February 09, 2017

Excellent place to have your German car repaired.
Very honest and excellent quality of work!!

by - Verified Customer February 07, 2017

Great Service and People.

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by - Verified Customer February 03, 2017

staff is great and are very helpful.

by - Verified Customer February 03, 2017

They always do good work! I appreciated that they are experts on Volkswagen and this I feel I can trust them.

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by - Verified Customer February 03, 2017

Exceptional service! Both of my cars will be service through this shop.

by - Verified Customer February 03, 2017

Well done.

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by - Verified Customer January 31, 2017

Very reliable. Excellent service

by - Verified Customer January 31, 2017

It was my first visit , but I will definitely rely om them for my BMW issues.

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by - Verified Customer January 31, 2017

Everything was perfect.

by - Verified Customer January 30, 2017

Good Service.

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by - Verified Customer January 30, 2017

excellent service all around.

by - Verified Customer January 29, 2017

Great people.

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by - Verified Customer January 29, 2017

At German Car Depot, they are the experts and treat customers with respect and honesty.

by - Verified Customer January 26, 2017

bon service et gentillesse du personnel.
(Great Services and very kind staff)

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by - Verified Customer January 24, 2017

I like the overall inspection with photos. This is a very friendly and accurate way to show the customer how is their car doing and what it needs.

by - Verified Customer January 23, 2017

Everything was great.

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by - Verified Customer January 20, 2017

Good job.

by - Verified Customer January 18, 2017

We took our VW Passat to German Car Depot for years before we moved to Germany. Five years later, we returned to Florida with our Audi Q5. German Car Depot is still our choice for service and repair. They are honest, fair, and have great mechanics! We will once again be loyal customers!

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by - Verified Customer January 17, 2017

Great clean shop and service!

by - Verified Customer January 16, 2017

Very good experience.

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by - Verified Customer January 15, 2017

When we picked up the car from the last repair it immediately started acting up as to the SRS and drivers seatbelt. They said to bring it back in when we did they wanted $401 to fix it..A seatbelt coupler. At the same time they said there was an 'oil leak' that was 'typical' on this year and model. that was going to be another 550.00. I have a white Stone driveway..there is no detectable 'oil leak' I refused both repairs and took the car back.

by - Verified Customer January 15, 2017

I'm so glad I found German car Depot, the work, the people, the shop are wonderful.

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by - Verified Customer January 11, 2017

Excellent!

by - Verified Customer January 11, 2017

Everything was great.

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by - Verified Customer January 11, 2017

Staff were all courteous, professional and attentive. In that regard my experience was excellent. However, the issues about which I brought the car in were not resolved, and a couple of points were overlooked despite my request they be addressed. The car had a rough idle which was worked on but remains exactly as it was with little result as to cause, apart from one or two suggestions. The car's main problem was a 1 year old battery which would discharge and be flat overnight. I purchased a new battery for installation, and also requested an analysis of the car's components to determine why the battery continually drained. The new battery is after a week or so, dead every morning, requiring a jump start. I was told that the original battery would be in the trunk of the car when returned to me (so I could exploit a rebate from purchase of new battery), but it was not. Basically, I have paid about $1000 to have the same car returned to me... That is very disappointing.

by - Verified Customer January 11, 2017

Service done in a timely and professional manner!

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by - Verified Customer January 11, 2017

German Car Depot is always the best customer service, the repairs are fair and done quickly and correct and they have a Dachshund.

by - Verified Customer January 11, 2017

Would like to get car washed like they use to do when I got oil changes in the past.

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by - Verified Customer January 08, 2017

Awesome!

by - Verified Customer January 06, 2017

All good. Thanks!

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by - Verified Customer January 06, 2017

Honest repair shop

by - Verified Customer January 06, 2017

Everyone was professional and excellent.

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by - Verified Customer January 04, 2017

Good job!

by - Verified Customer January 04, 2017

Had alignment done.

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by - Verified Customer January 02, 2017

I will be back, enjoying the service!

by - Verified Customer December 29, 2016

Everyone is very nice. Very honest work.

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by - Verified Customer December 29, 2016

Tania and the entire staff were excellent, as always!

by - Verified Customer December 27, 2016

Good experience.

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by - Verified Customer December 27, 2016

Always dependable.

by - Verified Customer December 27, 2016

Great customer service.

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by - Verified Customer December 26, 2016

Great!

by - Verified Customer December 25, 2016

Thanks !

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by - Verified Customer December 25, 2016

Professional, knowledgeable and courteous.

by - Verified Customer December 25, 2016

Really nice people and professional shop.

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by - Verified Customer December 22, 2016

Very helpful transparent and honest. I had checked a competitor and the experience at German Car Depot was much more customer focused.

by - Verified Customer December 21, 2016

Could not fix car radio so it was suggested I go to BMW dealer for repairs, had other work done as you suggested. will return for service

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by - Verified Customer December 20, 2016

Good place to take your car, they know their stuff. They answer your questions, don't rush you and are helpful with ancillary needs like rentals. My one complaint is I live 35 miles away!

by - Verified Customer December 18, 2016

Good quality service.

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by - Verified Customer December 16, 2016

Great shop.

by - Verified Customer December 13, 2016

Great service and saved lots of money from dealer prices.

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by - Verified Customer December 13, 2016

Excellent service! Definitely will recommend your shop.

by - Verified Customer December 04, 2016

Work done in a timely manner.

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by - Verified Customer December 01, 2016

Excellent customer service and professional mechanic work.

by - Verified Customer December 01, 2016

Ok

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by - Verified Customer December 01, 2016

First used German Car Depot based on a co-worker's recommendation nine years ago and have enjoyed consistently good experiences since.

by - Verified Customer November 30, 2016

These guys really know their stuff!

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by - Verified Customer November 29, 2016

Friendly. Waited for the vehicle to be repaired at the shop an they were fast.

by - Verified Customer November 28, 2016

Great place.

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by - Verified Customer November 28, 2016

:)

by - Verified Customer November 28, 2016

As usual, excellent experience from start to finish. I am a long time and dedicated client.

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by - Verified Customer November 25, 2016

Quality work and know what they're doing.

by - Verified Customer November 21, 2016

Great experience. Got what I needed done in a very reasonable amount of time.

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by - Verified Customer November 21, 2016

I was anxious about the repair however the guys made me feel safe. I felt I could trust them.

by - Verified Customer November 21, 2016

Great job.

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by - Verified Customer November 18, 2016

Great.

by - Verified Customer November 18, 2016

Great people who were very fair with me. They fixed my VW CC right the first time for half the price other mechanics were asking.

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by - Verified Customer November 16, 2016

An excellent repair shop if you own a Volkswagen, excellent service and customer support, the out of hours drop off and pickup option work perfectly for busy people or unplanned repairs. Repairs are are little bit pricey but the quality and great service.

by - Verified Customer November 15, 2016

The guys have always been awesome and I will always be taking my car back ever time it needs repairing.

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by - Verified Customer November 11, 2016

One of the best places.

by - Verified Customer November 11, 2016

Excellent service as always. The follow up call from the owner is an example of great customer service.

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by - Verified Customer November 10, 2016

The best around and my go-to!

by - Verified Customer November 08, 2016

Went in for a scheduled check up. The service was great and quick. Would definitely go back.

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by - Verified Customer November 07, 2016

Reliable service.

by - Verified Customer November 04, 2016

Only had an oil change but I'm more likely than not to use this shop for a repair just to really get a true gauge.

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by - Verified Customer November 01, 2016

Overall good experience.

by - Verified Customer November 01, 2016

Lots of help.

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by - Verified Customer June 18, 2014

Excellent service, fast repairs, amazing explanations, dealer quality without dealer prices. Richie and Tania were courteous, knowledgeable and helpful. Sebastian and the tech crew were experienced and fast with their expertise on the repairs!

by - Verified Customer June 12, 2014

This service center claims that their technicians are VW/Audi experts, and that they're dealership quality, but when I had my Audi serviced for an induction cleaning and oil change, they did not properly reset my ecu to read my oil level, and they also did not properly secure the underbody of my which completely was hanging lose, and was dragging. I then notice that all of my screws to secure it were missing, I had to take time and gas to drive back to them cause I don't live close to them, and they did not offer an explanation just a very weak apology and secured it, but can I trust them after such a novice mistake that could have been dangerous cause the underbody did come loose on the highway and could've completely come loose and maybe cause an accident or serious damage to my car or others on the highway.

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by - Verified Customer June 11, 2014

I have been going to German Car Depot for over 10 years and have yet to have a bad experience.

by - Verified Customer June 08, 2014

Extremely expensive. They almost never have a loaner. Better of going with the Dealer. I was charged $700 for a fuel pump, never going there again.

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by - Verified Customer June 04, 2014

Great communication from Richie & staff; dependable service, warranty back up, good online deals.

by - Verified Customer June 03, 2014

Excellent service from the desk to actual service.

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by - Verified Customer May 29, 2014

I liked the service.

by May 23, 2014

I felt rushed, and I don't believe they actually did certain services.

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by - Verified Customer May 15, 2014

great service!!!!! Tanya is a very efficient person!!!!

by - Verified Customer May 09, 2014

Best VW shop in South Florida!

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by - Verified Customer May 08, 2014

They fixed my car with a refurbished part which I had agreed to. But then the part failed which was out of their control. They replaced the part (4 hours labor) without charging me. On top of that they provided a loaner during the repair. I really appreciate the customer service they provided.

by - Verified Customer May 04, 2014

I referred my wife and she was pleased with the service.

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by - Verified Customer May 03, 2014

The price was good the service was good but they did miss two items and could not fix the tire sensor said it was a dealer item.

by - Verified Customer May 01, 2014

Straight forward, honest, professional transaction.

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by - Verified Customer April 26, 2014

Great job, great service!

by - Verified Customer April 14, 2014

Alan and his team were incredible. They handled all of the insurance go-between, provided me with a loaner car, saved my deductible and then still found a way to repair my ac!

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by - Verified Customer April 10, 2014

Service is always very good.

by - Verified Customer April 10, 2014

Quality service performed by top-flight technicians at a fair price.

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by - Verified Customer April 08, 2014

Top notch service, fair prices and quality repairs.

by - Verified Customer March 29, 2014

GCD has always been helpful and reasonable in dealing with me and my family, and the quality of the work provided more than passes muster.

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by - Verified Customer March 26, 2014

Friendly staff, fair price, and I feel like they care for my car while its in their possession like it's their own.

by - Verified Customer March 26, 2014

Because as a woman i felt very comfortable that they provided me with an understandable explanation of my services.

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by - Verified Customer March 02, 2014

Quality service, reasonable price.

by - Verified Customer February 20, 2014

Very honest people.

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by - Verified Customer February 15, 2014

Outstanding customer awareness......kept all appts and promises.....price was very fair.....stand behind their work.

by - Verified Customer February 07, 2014

I have taken my car elsewhere and had nothing but problems. German Car Depot's pricing is reasonable and the work is excellent.

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by - Verified Customer February 07, 2014

Excellent.

by - Verified Customer February 05, 2014

Service quote in detail before work is done. There are no big surprises. The service is excellent.

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RepairPal Scorecard
92
OVERALL QUALITY SCORE

15
month
Nationwide
warranty
15
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
87
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
98

German Car Depot was established in 1998 with the mission of providing highly qualified, expert service for Volkswagen and Audi vehicles. Alan Gelefnd, the owner, has accomplished this tough task. This RepairPal Certified shop has a very experienced staff who continue to strive for the next level and stay up to date on the most current training available for these vehicles. They are equipped with dealership level tools and expertise that makes them a great dealer alternative for all your VW & Audi service and repairs. This focused service is well received by their customers. Our review of their most recent customers revealed a team of professionals who take care of their customers as well as their cars. They are described as flexible, efficient, fair, courteous, and honest. They back their work with a 15-month / 15,000-mile warranty for your peace of mind. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Gas/Diesel
  • Loaner Car
  • Open 24 Hours
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • Bosch Service Network
  • iATN

MESSAGE FROM THE SHOP

25 years of expert service and repair exclusively for Volkswagen, Audi, Mercedes Benz, BMW, Mini Cooper & Porsche vehicles.
We are a Bosch Factory Authorized Auto repair center.
24 months or 24,000 mile warranty with nationwide 24 months 24,00 warranty on many jobs just ask.
Loaner cars are available most of the time.
y.With German Car Depot's Key slot and lock box.

With over 100 years of combined experience, German Car Depot is the smart dealership alternative. GCD's automotive service and repair center features 10 service bays and a super clean customer lounge with free Wi-Fi, an iPad for your use, coffee and reading material.

Master Certified Technicians use the same specialized diagnostic equipment and service tools as the new car dealership service departments. Most service contracts and extended warranties are accepted.

MAKES WE SERVE

  • Audi
  • BMW
  • Mercedes-Benz
  • Mini
  • Porsche
  • Volkswagen
Questions Answered by German Car Depot | Volkswagen, Audi, Mercedes Benz, BMW, Mini
Hi <br>Ever since i changed my fuel pump t...
I see this is an old question. But like I tell everyone the car needs to accurately diagnosed by people who work on them every day. Bring on down to the Depot German Car Depot. We will get it fixed right the first time. ollieracepnc
everytime i slow down or apply brakes to s...
We have to do some output tests and check the badgering blocks of your computer. To accurately diagnose it sounds like somebody was just throwing parts at your car. Call us now for a appointment will check it out.We will fix it correct the first time. ollieracepnc
All flaps and vents cycle normally. When s...
When he just can't to see what time of codes come up bring it by the depot and the check it out for free just mention repair pal and code RP . olliearcepnc
my car was purchased new and is under 21,0...
That all depends on your driving style I've seen people go hundred thousand miles on the first set of brake pads .If you drive HWY miles it is much different then city miles. ollieracepnc
cannot work my gps
Lately we have seen a lot of sockets go bad. Usually from aftermarket for chargers with short cords being pulled on.Stop on by GermanCarDepot.co say ollieracepnc sent you
insulation attached to the hood shrunk. Re...
There are a few solutions. Use 3M super adhesive that works for a while usually.or Just ebay a used one cost about $40
My car has been acting weird since I used ...
The answer is most likely no. You could've gotten something in the wiring for some sensors bring out in mention repair pal Code RP to the Richie or Tania our service writers and will check it out for free. Ollie

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