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Freedom Automotive & Collision

(281) 947-3620
66 Verified Reviews
freedom@freedomauto.com

HOURS
07:00
18:30
http://purl.org/goodrelations/v1#Monday
07:00
18:30
http://purl.org/goodrelations/v1#Tuesday
07:00
18:30
http://purl.org/goodrelations/v1#Wednesday
07:00
18:30
http://purl.org/goodrelations/v1#Thursday
07:00
18:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:00am to 6:30pm
S
Closed

ADDRESS

13403 Murphy Rd
Stafford, TX 77477 USA

AUTO REPAIR EXPERIENCE

  • John Miller, Owner
  • Established 1986
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 76 Years of Car Repair Experience

Freedom Automotive & Collision Reviews

OVERALL RATING

66 Verified Reviews
5 stars
(52)
4 stars
(13)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer July 11, 2017

Great shop.

by - Verified Customer July 02, 2017

Staff was friendly and helpful. They explained the repairs my car needed and made me feel comfortable in their shop.

Reply from Freedom Automotive & Collision – by freedomautomotive July 11, 2017

Thank you Ima. We hope you enjoy your time in Connecticut. It was our pleasure to work for you.

by - Verified Customer June 27, 2017

Quick repair same day service.

Reply from Freedom Automotive & Collision – by freedomautomotive July 11, 2017

Thank you for taking the time to give us a review. Same day service is always our goal. We can't always do it but we do try.

by - Verified Customer June 14, 2017

Had it in for rough starting(had to give it gas often), but nothing showed up on the computer diagnosis. Took it to Toyota who recommended about $3000 worth of work, but didn't suggest a correction for the problem. They suggested a lot of work that I had already had done recently and an expensive job for a VERY minor oil leak that Freedom said can wait until the symptoms are much worse. When I called Freedom to get a third opinion, Kathy suggested a fuel injection flush before anything more expensive is tried. It seems to have worked.

Reply from Freedom Automotive & Collision – by freedomautomotive June 27, 2017

Thank you Cassey, we have always found that starting with the basics can be the most effective path to car repair. I always tell people that you have to round up the horses first, then you can hunt down the Zebras. Thank you for your years of being one of our clients. We look forward to many more

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by - Verified Customer June 08, 2017

I dealt with Freedom Auto since 2005 and they always performed my vehicles' repair and maintenance to my satisfaction.

Reply from Freedom Automotive & Collision – by freedomautomotive June 27, 2017

Thank you Thaddeus we have really enjoyed working for you.

by - Verified Customer May 25, 2017

I had the 45,000 tune up.

Reply from Freedom Automotive & Collision – by freedomautomotive June 06, 2017

Taking care of your car is very important and we want to thank you for allowing us to help you with this

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by - Verified Customer May 11, 2017

Friendly staff and reasonable prices.

Reply from Freedom Automotive & Collision – by freedomautomotive May 22, 2017

Thanks Noemi - we are glad we could help you out with your vehicle needs. Appreciate the 5 star rating!!

by - Verified Customer May 09, 2017

Fantastic!

Reply from Freedom Automotive & Collision – by freedomautomotive May 22, 2017

Happy to hear that your experience at Freedom Automotive & Collsion was great, Fernando.

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by - Verified Customer May 01, 2017

The repairs were completed ahead of the estimated time i.e. 10:15 am instead of by noon.

Reply from Freedom Automotive & Collision – by freedomautomotive May 22, 2017

I'm glad you enjoyed our service here at Freedom Automotive & Collision, Debbie. We try our best to ensure you have the fastest and best service here.

by - Verified Customer April 30, 2017

Repair cost is higher than normal.

Reply from Freedom Automotive & Collision – by freedomautomotive May 22, 2017

Thank you for your 5 star rating, Felix!!!

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by - Verified Customer April 20, 2017

Good.

Reply from Freedom Automotive & Collision – by freedomautomotive May 22, 2017

Thank you for your feedback and star rating, Scott.

by - Verified Customer April 18, 2017

Great.

Reply from Freedom Automotive & Collision – by freedomautomotive May 22, 2017

Thank you Richard for your feedback - we strive to do great work here at Freedom Automotive and Collision

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by - Verified Customer April 11, 2017

Experience was as expected.

Reply from Freedom Automotive & Collision – by freedomautomotive May 02, 2017

Thank you Mike it was our pleasure to work for you

by - Verified Customer March 29, 2017

I'm very grateful for Freedom Auto's email reminders for needed service and appointments. Glad this friendly location is near me!

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the great review. We are delighted to hear that the email reminders are effective and help you to keep your vehicle maintained.

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by - Verified Customer March 28, 2017

Freedom Automotive is a class act.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Wow Bob thank you for this great review. We strive for great customer service and this helps us to know we are doing our job.

by - Verified Customer March 26, 2017

Every thing good.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Al - so glad we could help out

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by - Verified Customer March 26, 2017

Freedom Automotive always gets the job done.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

That is one of our main goals. Thank you for the great review Mark.

by - Verified Customer March 14, 2017

excellent cost effective service as usual.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

I am glad you think we are cost effective. It's not easy balancing good service and a fair price. Thank you for the great review Martin.

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by - Verified Customer March 12, 2017

Pleased with service.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the great review Clark. Customer service is the cornerstone of our business.

by - Verified Customer March 12, 2017

Professional and Courteous.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Steve for the great review. I am glad the staff was professional and courteous it is one of the things we pride ourselves on.

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by - Verified Customer March 09, 2017

Great.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you David for leaving this 5 star rating.

by - Verified Customer March 09, 2017

It was ready much sooner than I expected. All items corrected.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Van thank you for the great review. It has been our pleasure to work with you all these years and we look forward to seeing you again.

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by - Verified Customer March 07, 2017

As always excellent service . I have been with Freedom Auto for over 30 years.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Jean for the great review and thank you for letting us work for you all these years.

by - Verified Customer March 07, 2017

Great as usual.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Pat for the 5 star review. It makes us feel great to know we did a great job for you.

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by - Verified Customer March 05, 2017

Thanks.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

No thank you John. Without customers like you we wouldn't be here.

by - Verified Customer March 01, 2017

my experience with this shop has always been great.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Ken thank you for the great review. We always strive for 5 star reviews and i am glad we meet that mark with you.

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by - Verified Customer February 23, 2017

#1 shop in Texas.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

In the language of the millennials OMG WOW. Thank you so much Patricia

by - Verified Customer February 19, 2017

Excellent pricing in comparison to other mechanics. Very pleased with them and will recommend them to others.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Bill thank you for taking the time for this review. We are always trying to balance good service with good pricing and it is great that we impressed you with our pricing.

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by - Verified Customer February 12, 2017

Excellent shop, fair price, the ONLY place I take my vehicles.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Michael for this great review. It really makes us happy when our customers are as happy with our work as you are.

by - Verified Customer February 07, 2017

They provided repairs that afternoon which prevented me from being stranded overnight. They were very educated and did the job very well.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Frank and we are happy that we could help you out.

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by - Verified Customer February 01, 2017

My experience was excellent, as it has been every time for the 10 or 12 years I have been using Freedom Automotive. Freedom is the best automotive service company I have ever dealt with in nearly forty years of such things.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Shawn thank you for the great review. It's customers like you that keep us going and working to get better.

by - Verified Customer January 29, 2017

My experience was fast, easy, friendly.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the review Tyrone.

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by - Verified Customer January 11, 2017

Initially set the appointment up with Jim who was very cordial from the beginning. I told him the problem he explained what he thought needed to be done. I brought the car to the shop. They gave me a ride back home then Jim called and explained what exactly needed to be done and the cost. He answered all my questions and felt confident that the job would be done well...in which it was! I will definitely recommend them to all my friends.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the great review Vanessa. We are thrilled that you were so well taken care of and that we solved your vehicle issues.

by - Verified Customer January 10, 2017

Great.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Mac for the review

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by - Verified Customer December 18, 2016

Nice!

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Nice review Adrian. Thank you

by - Verified Customer December 11, 2016

John, the owner, troubleshooted my truck himself. Great experience!

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Logan thank you for the great review. We are glad John was available to check out the issue with your truck

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by - Verified Customer December 05, 2016

I love Everyone There . I love Ms.Cathy She Was Very Helpful

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Chatavia thank you for the great review. Cathy is the heart and soul of our front office. We are so glad she was able to help you.

by - Verified Customer December 01, 2016

I'll be back.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

We'll be here.....thank you for the review Bill

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by - Verified Customer December 01, 2016

It was what I expected. Professional and quick.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the great review and we a thrilled to have met your expectations Jason.

by - Verified Customer November 17, 2016

Excellent service as always.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Damon thank you for the great review. We always aim for excellence and are always happy to hear we met it.

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by - Verified Customer November 15, 2016

I was so pleased with how friendly, understanding and willing to work with me they were. I have lived in the area for a while now but never knew about Freedom Automotive. I am so glad to have been directed to Freedom Automotive and plan to come back for future needs.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

We are glad you found us Kristen and thank you for the stellar review

by - Verified Customer November 10, 2016

Excellent service. Excellent staff. Been a customer for many many years.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Monica thank you for being a long time customer and for the great review

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by - Verified Customer November 07, 2016

Great customer service!

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Andrea thank you for the great review and letting us know how well the staff here is doing

by - Verified Customer November 07, 2016

Fast, fair pricing, excellent workmanship.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Jimmy its never easy to balance all 3 of those. We are glad you think we did.

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by - Verified Customer October 31, 2016

They asked what the problem was. It was late in the day, so they said that they would need to check on it the following day. We were contacted the next day as stated and were told the problem and cost to repair.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Gary thank you for the review and we are very happy to have helped you out.

by - Verified Customer October 28, 2016

Great experience as always.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the 5 star review Peter. Let us know if we can improve on anything.

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by - Verified Customer October 28, 2016

Great place.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Adrian. We love reviews saying how great our shop is

by - Verified Customer October 25, 2016

Excellent service as always.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the great review Russ

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by October 24, 2016

On time, they explained findings and repair to my satisfaction.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the review and we are pleased that everything was to your satisfaction.

by October 21, 2016

They do a good job and are very easy to work with.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the review. Customer service and satisfaction are very important to us.

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by - Verified Customer October 20, 2016

Great people to work with.

by October 13, 2016

Everything went well. as expected.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

We are very glad to have met your expectations and thank you for the review

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by - Verified Customer October 05, 2016

Freedom identified all that was wrong with my ailing automobile, made the essential repairs, and made recommendations for the balance, since I am currently unemployed.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Tim for your review. It's not all about the money here we are looking for life long customers

by - Verified Customer October 03, 2016

They are honest and do not try to needlessly upsell you. It is great to know that when you go in you will not go out with additional repairs being made. If you really need something that you were not aware you needed, you can be assured that it really does exist. Integrity, honesty, and friendly. Great service.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Donna for this awesome review. We love to hear that we are doing our job of keeping you informed about what your car may or may not need.

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by - Verified Customer September 28, 2016

Always a great experience.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Rick for the review. Please let us know what it would take to get that next star from you.

by - Verified Customer September 27, 2016

It was a pleasant experience; they took care of me and my car, very quickly, and even gave me rides to and from work.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Debbie we a glad you had a pleasant experience here and look forward to seeing you again. Thanks for the great review.

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by - Verified Customer September 26, 2016

No hassles.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you John for leaving this review. We a pleased you had a hassle free experience here.

by September 19, 2016

They are good.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the great review.

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by - Verified Customer September 19, 2016

It was great having an appointment for car service, which was fast and reliable.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Len thank you for the review and we are glad that the appointment service was of help to you.

by - Verified Customer September 02, 2016

We have been very satisfied.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the review Jackie. we are happy that you have been satisfied with the service here.

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by - Verified Customer July 15, 2016

Great service, very knowledgeable, and most importantly, I trust them!

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Jeff thank you for the great review. Service and Knowledge we can hire but trust is a very difficult thing to earn and we are very pleased to hear of your trust.

by - Verified Customer June 07, 2016

They repaired power steering hose leak at a very realistic cost.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you Alan for the review and we are happy to have worked for you.

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by - Verified Customer April 13, 2016

I was provided with very complete service - including items that I had not considered. Also, I was made aware of issues that could come up in the near future, such as possible tire replacement.

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Keeping our customers informed of their cars condition is very important to us. Thank you for the great review John

by - Verified Customer April 08, 2016

Great service!

Reply from Freedom Automotive & Collision – by freedomautomotive April 25, 2017

Thank you for the review Sam.

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RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
93

Freedom Automotive & Collision was established back in 1986 and has been proudly serving Stafford and the surrounding area ever since. This RepairPal Certified shop features a very experienced, well trained, and ASE Certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog and safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “excellent”, “friendly”, “honest”, “knowledgeable”, and "reliable". A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Family owned and operated since 1986! Home of the hosts of The Auto Mojo Radio Show. Local area pick up and delivery available.

MAKES WE SERVE

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
+ More
Questions Answered by Freedom Automotive & Collision
Got a boost earlier because car was making...
You probably do need the starter replaced. One thing you can do with HELP is to tap the starter with a hammer while someone holds the key in the start position. If it then turns over and starts you need a new starter for sure. Even if it doesn't turn over while doing this you may still need a starter.
while driving the engine overheats.The coo...
Could be a plugged up radiator or possibly an intake manifold leaking coolant into the engine. Pull the oil dipstick and see what it looks like. If you see a milky coffee looking color then you most likely have a bad intake gasket. Check the radiator coolant level by removing the radiator cap when the engine is cold. Never open a hot radiator!!!!
I have a second hand Texas edition Tacoma ...
If you go to big on the over sized tires yes you will need a lift kit installed. To find out tire size that will fit call discount tire or visit their website.
Sounds like something is loose inside stee...
The most likely cause of this is the air bag cover is swollen enough to cause contact with the horn ring. If this is the case you will have to replace the air bag to fix it.
Also what are the size of the pipes that t...
I always recommend installing the factory catalytic converter. If you can not afford that you can contact a muffler shop and have an aftermarket installed. Catalytic converters have precious metals in the for the reaction to clean the exhaust. When price is cut so is the amount of these metals. The aftermarket converters tend to last about 18 months from my experience.
Not shifting from 1st to second gear
This could be an internal transmission issue or a transmission control module issue. It will need to be checked by a qualified shop to determine which one it is

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