» » » Frank's European Service

Frank's European Service

1931 North Rainbow, Las Vegas, NV 89108 Map & directions

Call Now: (702) 765-4106

See more real customer reviews

About Frank's European Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
98
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Owner Frank Scandura has show us this shop has what it takes to make the grade as one of our Certified shops. He has assembled a well trained and experienced team of technicians and service advisers. Technician Josh Gomes has achieved ASE Master status. We found this shop has the tools and equipment we would expect to find including an excellent assortment of diagnostic scan tools, many if which are the same or equivalent to what you would find at the dealer. With these credentials, it's no wonder they confidently offer a 3 year/36,000 mile warranty! Customer conveniences include their convenient location, after hours vehicle drop-off, WiFi internet access, and a local shuttle service.

Message from the Shop

Our mission is to provide the best automotive service and repair experience possible by serving our customers with unparalleled honesty, integrity and quality.

Honesty – always telling the truth during the service and repair process, never exaggerate or mislead. Always making recommendations by order of priority so the customer can plan for future service needs.

Integrity – always doing the right thing, even when no one is looking, if we make a mistake take immediate steps to correct it.

Quality – Always using the best possible equipment, parts, fluids and personnel.

To provide the best warranty available 3 years or 36,000 miles.

Automotive service and repair should not be difficult or intimidating for anyone and we want to help car owners understand what we’re doing and why so they can make informed decisions, even if it means we don’t do any service work on their car.

Auto Makes We Service

Audi BMW FIAT
Jaguar Land Rover Lexus
Mercedes-Benz Mini Porsche
Smart Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Transmission Repair Upholstery Windshield/Glass

Amenities

Car Wash Child Friendly Coffee Early Bird Dropoff
Financing Heated Waiting Room Loaner Car Parts/Accessories
Rental Car Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 12 verified reviews

Sort by: Date | Helpful
Frank's European Service
Verified Customer
February 12, 2013

They are honest and fair. They take excellent care of their customers.

Flag This
Frank's European Service
Verified Customer
February 08, 2013

Very pleasant, courteous, professional and honest. They would only recommend what is really needed to be done, even schedules services needed according to each priorities. I trust them and would not hesitate to recommend them to anyone.

Flag This
Frank's European Service
Verified Customer
February 08, 2013

The front desk staff is very helpful.

Flag This
Frank's European Service
Verified Customer
February 07, 2013

They should have a loaner program. They don't have one over there.

Flag This
Frank's European Service
Verified Customer
February 06, 2013

They were very friendly. I was satisfied and they took care of what I had to get done.

Flag This
Frank's European Service
Verified Customer
February 06, 2013

I've been going there because they are very fair. I don't feel deceived when I go in there. They are always very good at explaining what they are doing. They have a great new location. It's right off the freeway, much closer than the other one.

Flag This
Frank's European Service
Verified Customer
February 06, 2013

I have always been very satisfied with them. In general I'm very happy with their service.

Flag This
Frank's European Service
Verified Customer
February 01, 2013

Very nice new facility.

Flag This
Frank's European Service
Verified Customer
January 25, 2013

Gary is extremely genuine with the repairs. He's not there to recommend services you honestly don't need. He builds trust which makes me confident and secure leaving my vehicle in his hands.

Flag This
Frank's European Service
Verified Customer
January 17, 2013

I wouldn't take a European car anywhere else. They are very friendly and professional. I trust them with my car.

Flag This
Frank's European Service
Verified Customer
January 15, 2013

Gary was great.

Flag This
Frank's European Service
Verified Customer
January 08, 2013

Satisfied customer

Flag This
Get Directions to Frank's European Service
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(702) 765-4106

Auto Repair Experience

  1. Frank Scandura, Owner
  2. Established 2001
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 30 Years of Car Repair Experience