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Frank's Automotive

(559) 549-6059
87 Verified Reviews
andy@franksautomotiverepair.com

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M-F
7:30am to 5:30pm
S
Closed

ADDRESS

1459 S K St
Tulare, CA 93274 USA

AUTO REPAIR EXPERIENCE

  • Frank "Andy" Daniels Jr., Owner
  • Established 1992
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 32 Years of Car Repair Experience

Frank's Automotive Reviews

OVERALL RATING

87 Verified Reviews
5 stars
(61)
4 stars
(20)
3 stars
(2)
2 stars
(3)
1 star
(1)
by - Verified Customer May 18, 2017

Overwhelmed by the excellent customer service provided by Frank's Automotive. Keep up the good work!

by - Verified Customer May 14, 2017

Fast, reliable service.

by - Verified Customer May 11, 2017

Thanks

by - Verified Customer May 11, 2017

Always friendly and helpful

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by - Verified Customer May 07, 2017

I have nothing but praise for the service I received at Frank's Automotive. They came highly recommended, and I can see why. I will only go to them for future vehicle repairs. They thoroughly explain the issues, what it takes to correct the problem, and are zero-pressure.

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Mike, thank you for the kind words and taking the time to review us.

by - Verified Customer May 03, 2017

Thank you

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by - Verified Customer April 19, 2017

Quality work and quality service! Thank you, you definitely have a customer that will return with all of our vehicles needs

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Richard, Thank you for your trust and the review.

by - Verified Customer April 09, 2017

Great shop with great employees.

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thank you Daniel!

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by - Verified Customer April 06, 2017

Very organized.

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thank you Todd!

by - Verified Customer April 05, 2017

Great work, clean shop, staff informative and helpful

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thanks Jim!

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by - Verified Customer April 02, 2017

The guys at Frank's got our vehicle in quickly and finished the work sooner than expected. They had a variety of reading materials and other amenities while we waited. We are always treated respectfully, and everyone there is always genuinely appreciative of our business, knowing we could take it elsewhere.

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Ben, thank you for the kind words and the review.

by - Verified Customer March 29, 2017

Great experience every time!!

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thanks Nick!

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by - Verified Customer March 28, 2017

Great service. Wonderful staff

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thanks Lurdes!

by - Verified Customer March 21, 2017

Great experience

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thank you Helen!

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by - Verified Customer March 19, 2017

Best customer service I've ever had, much less from an auto mechanic shop. Good job fellas!

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Thank you Kevin, we love helping people! Thanks for the review!

by - Verified Customer March 16, 2017

My car was there for 22 days. One week in, they told me to put a deposit down. When I finally picked up my car, their were some discrepancies. I returned the car for correction. I paid too much for repair. Staff are friendly.

Reply from Frank's Automotive – by fadjr1963 May 18, 2017

Mark, I'm very sorry that your were not completely satisfied with our services. I have tried to contact you so that we could discuss the situation. When we do make a mistake I need to make sure I completely understand what happened. That way I can put procedures into place so that this will never happen again. If you didn't receive the voice mail that I left for you on your cell phone and you read this please call me at the shop. Our number is 559-688-7384 and please ask for Andy.

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by - Verified Customer March 14, 2017

Excellent customer service and quality work. I like that I can trust them.

by - Verified Customer March 09, 2017

Great!!!!!

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by - Verified Customer March 08, 2017

Very kind and respectful.

by - Verified Customer March 02, 2017

Andy and his team go beyond the call to ensure quality customer service. They can be trusted to take care of vehicle repairs in an honest manner.

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by - Verified Customer February 27, 2017

Thanks guys.

by - Verified Customer February 23, 2017

Very courteous, professional and timely.

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by - Verified Customer February 23, 2017

They had our estimate and was fixed with in the limit specified. I am always happy with the service I receive. Thank you again

by - Verified Customer February 23, 2017

You guys are awesome

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by - Verified Customer February 20, 2017

Professional, honest and excellent work

by - Verified Customer February 16, 2017

:) Thank You

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by - Verified Customer February 15, 2017

Good employees.

by - Verified Customer January 30, 2017

Nice, friendly staff. Thanks guys!

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by - Verified Customer January 23, 2017

I appreciate their flexibility and quality of work.

by - Verified Customer January 19, 2017

:-)

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by - Verified Customer January 19, 2017

It was an amazing experience, great and friendly staff very informative.

by - Verified Customer December 13, 2016

Excellent costumer service. Andy and Alex are awesome!

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by - Verified Customer December 11, 2016

Very competent, courteous staff.

by - Verified Customer November 29, 2016

Great work and I will definitely be back for future repairs.

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by - Verified Customer November 17, 2016

You get what you pay for with Franks. Always friendly, honest and willing to help.

by - Verified Customer November 10, 2016

Always very nice, friendly, professional. I love how they either pick up the vehicle or provide a ride.

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by - Verified Customer November 06, 2016

I trust Frank's work on my car's.

by - Verified Customer November 01, 2016

Excellent excellent service.

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by - Verified Customer September 21, 2016

Very efficient and fast service. Prices are very affordable.

by - Verified Customer September 15, 2016

Awesome. Alex was great!

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by - Verified Customer September 13, 2016

Great costumer service!

by - Verified Customer September 08, 2016

Service was completed and on time.

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by - Verified Customer September 08, 2016

Very helpful and friendly staff. They took the time to walk me through the work and what my options were. They found additional issues with my vehicle during the free inspection, and were very knowledgeable on what my best options were. Did not push for more expensive services.

by - Verified Customer August 30, 2016

Very helpful and knowledgeable mechanics customer service.

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by - Verified Customer August 27, 2015

Great service.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank You Sarah!

by - Verified Customer August 27, 2015

Good customer service and honesty.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank you for your trust Jason!

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by - Verified Customer August 19, 2015

Top-notch customer service - they know me and my car very well.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks Patrick!

by - Verified Customer August 10, 2015

Andy Daniels is honest, professional, very knowledgeable and has a good staff. I do recommend him to others and value him as a friend as well as my auto pro!

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank you for your trust Bob. It's people like you that make it such a pleasure to come to work every day.

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by - Verified Customer August 06, 2015

You were my advocate between another shop in the Bay Area and went over and above providing excellent communication with them, resulting in a no charge service transaction!!

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks for taking the time to review us Mike. It's always a pleasure to help.

by - Verified Customer August 06, 2015

Andy and his crew have provide excellent quality service the last 15 year's.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks Martin!

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by - Verified Customer August 05, 2015

Franks has done a good job on the repairs of my vehicles. They are honest in their recommendations of repairs needed to my vehicles.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank you for your trust Michael! It is our highest priority to help all of our customers maintain their second largest investment.

by - Verified Customer July 27, 2015

Great and honest service.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks Dave!

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by - Verified Customer July 16, 2015

Excellent service.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks Mark!

by - Verified Customer June 29, 2015

Always good business.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks for taking the time to post a review Patrick!

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by - Verified Customer June 21, 2015

I think customer service is excellent. And they do their best to make you feel welcome and like you are a valuable customer.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank you for your trust Michelle!

by - Verified Customer June 17, 2015

They were going to charge over double what other places charged for the same thing.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Frank's Automotive has contacted this customer to confirm the two estimates quoted and the work that was performed. Here at Frank's Automotive we always like to give our customer's options. In this case, the first option was to replace the leaking radiator, replace the thermostat due to age (132k miles)and power flush the engine block and heater core to remove debris that normally build up over the life of the vehicle. The second option was to replace the radiator only. We only us top quality parts and top Technicians. Our warranty on this repair would have been lifetime on the radiator and 2 years or 24,000 miles on all other parts and labor. I personally checked the estimate quoted against the Repair Pal price estimator and our estimate was lower than what the estimator said that it should be.
Andy

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by - Verified Customer April 30, 2015

Amount of work recommended and the price of said work seemed high.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Steve, We're sorry that you felt like we recommended too much work and that the prices seemed high. Frank's Automotive always offers our customers a free vehicle inspection. We feel that it's part of our job to thoroughly inspect your vehicle whenever it is in our shop. The last thing we want to do is to send one our customers back out on the road with a potential problem, or overdue maintenance that could cause other breakdowns. We document all our technician findings in a report, then call you to see if you would like any of the repairs, or service while the vehicle is in the shop. That report is presented to you when you come to pick up the vehicle. Sometimes these repairs can add up. Our service advisers prioritize the repairs so it is easier for our customers to accommodate the recommended service & repairs into their budget.

by - Verified Customer April 13, 2015

We are always pleased with the service and professionalism of the staff at the shop.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thanks Doug for taking the time to post a review!

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by - Verified Customer April 12, 2015

Fast, friendly, and thorough.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank you for your trust Leonard!

by - Verified Customer March 17, 2015

They are concise with their diagnoses. Everything is explained well in detail for repairs and cost.

Reply from Frank's Automotive – by fadjr1963 October 05, 2015

Thank you Martin!

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by November 07, 2013

They got my car in right away and got it back to me as soon as possible. They honored their warranty. I think that it was a fair market price. The shop is very clean and the people are respectful.

by - Verified Customer November 05, 2013

Great service, good people.

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by October 31, 2013

It's my opinion that Frank's Automotive is the best repair shop in Tulare.

by - Verified Customer October 29, 2013

They are prompt and honest.

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by October 28, 2013

He fixed the problem. He fixed it, but he costs a lot of money. They do a good job though, I give them a 10 on everything.

by October 28, 2013

The service is friendly and reliable.

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by - Verified Customer October 28, 2013

They do really good service on our cars and we've never had any problems. Every car we've ever gotten out of the shop we've never had to take back. They're really nice. They do good service. If you bought a car from them and you need a service or something, they do it for free. They're really good on their prices.

by - Verified Customer October 27, 2013

I was impressed with the honesty of the people in the shop.

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by - Verified Customer October 23, 2013

I used to do work on my vehicle and I kind of got away from it. The quality that they do is way above compared to other shops around there. His price is comparable. I don't have a problem with it.

by October 21, 2013

Good service and great respect.

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by - Verified Customer October 17, 2013

Great honest service.

by - Verified Customer October 17, 2013

They do a really good job. They fixed my car the first time and they do a good job. They're really nice and they help me out really fast, they have really fast service. Sometimes it's a little costly, when they are going to find out what's wrong with the car like computer-wise, it's a little pricey to check what is wrong with your car.

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by October 15, 2013

I always receive above average service when repairs are needed.

by October 15, 2013

They have good mechanics there. They gave me a reasonable time and stuck to it.

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by - Verified Customer October 14, 2013

Well, first of all I found them to be prompt, extremely accurate with their diagnosis, and he provided me with a very good quote upfront which is hard for my type of car and the repair required. They're courteous and friendly. They took time to get the parts from out of town, but they kept me posted on when things were going to arrive. They even called and apologized since they were going to be late, but I appreciate that they kept me posted. I found them to be courteous and they just kept me informed.

by October 13, 2013

I trust Andy that will give an honest accessment of the repairs needed.

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by - Verified Customer October 08, 2013

I think they're very professional. They get back to you when they say they're going to. They are very friendly.

by - Verified Customer September 30, 2013

They have always done great job the times I have taken my car to them.

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by - Verified Customer September 25, 2013

Frank's automotive is the most honest shop and best mechanics I know.

by - Verified Customer September 19, 2013

They were organized and on point, they give me options on the repair for my car. They do everything to get me back on the road. They were very good, I even sent them a post card! They are very great. They had my car done on time. Just small town good people. I think the price was great. I think the price was a very fair price, actually very cheap.

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by September 19, 2013

They always takes care of us, he's ethical and reliable and he's a really nice guy. He's honest and Christian and just does a really good job with our cars.

by - Verified Customer September 17, 2013

Friendly, informative, professional, outgoing staff. The whole experience was pleasant and hassle free, they do excellent work and make you feel very included. Will definitely be a return customer, and recommend them to everyone.

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by September 12, 2013

Expensive.. And they showed me a picture of something that was wrong with me car but I took it to another shop to look at it it was no where to be found.. I don't know if it was true or not.

by - Verified Customer September 02, 2013

Excellent service. A staff that cares about my vehicle and my needs.

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by August 27, 2013

Very attentive, reliable service.

by - Verified Customer August 13, 2013

Honesty and integrity of Andy is first rate.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
99
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
93
CUSTOMER AMENITIES
95

Frank's Automotive is a family owned business that has been serving the Tulare community for over 40 years. The long tradition of being of service to their customers started with Frank's dad and continues to this day. This RepairPal Certified shop features a very experienced staff who have been working together for many years. This crew takes their craft seriously and continues to attend some of the best ongoing training available. They have at their disposal some of the best automotive tools and computer diagnostic equipment available to make accurate professional repairs to your vehicle. They confidently back their work with a 24-month / 24,000-mile warranty. For your convenience they offer a local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
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AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASCCA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Frank's Automotive is an independent automotive service and repair shop that serves the City of Tulare and surrounding areas. We are committed to provide quality repairs and exceptional customer service that are based on honesty, integrity and professional expertise. The owner and all technicians have the skills, training and many years of experience to work on domestic and import vehicles.

Our goal is to completely satisfy our customers and to keep their vehicles safe, reliable and operating in optimal condition.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
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Map
Get Directions to Frank's Automotive