The plastic panel on the sliding door may not have been secured correctly during vehicle assembly. As a result the panel could come off while driving, increasing the risk of a crash. Dealers will re-install the panel with proper bonding materials to correct this concern.
All modern vehicles with an automatic transmission have an interlock system where the ignition key cannot be removed unless the transmission is in Park. These vehicles are being recalled because this interlock system can fail. If the key is removed when the transmission is not in Park, the vehicle could roll unexpectedly resulting in personal injury or property damage. Dealers will repair these vehicles as necessary to correct this concern.
Certain vehicles are being recalled because the upper intermediate steering shaft could separate resulting in loss of steering control. This recall includes models previously recalled under campaign #13V-385, these vehicles may have been incorrectly repaired. Dealers will inspect and replace the upper immediate shaft if necessary. If the steering column lower bearing has separated, a retainer clip will be installed.
The fuel and vapor return lines may not have been correctly installed during vehicle assembly and the lines may contact each other. Contact between the two lines can result in a damaged fuel line and resulting leak. Any fuel leak increases the risk of a fire. Dealers will inspect the fuel line and correct the routing as necessary.
Corrosion due to salt exposure on the fuel tank can lead to a fuel leak in affected vehicles. Near an ignition source, leaking fuel can catch fire and endanger passengers and property. Ford has not yet developed a remedy but will correct the issue when the remedy has been finalized.
On vehicles modified to accept a wheelchair lift, the platform for the wheelchair can crack and separate the lift. Dealers will replace any cracking platform and supply supplemental platform supports free of charge to correct the problem.
On vehicles converted by New England Wheels to handicap vehicle specifications, the platform side plate of installed wheelchair lifts may crack. Dealers will install support bumpers to resolve the concern, and repair any cracked side plates found during inspection free of charge to resolve the concern.
The Restraint Control Module (RCM) is the "brains" behind the airbag system. Portions of the module are coated to help prevent moisture intrusion. The coating can crack and when exposed to humidity the printed circuit board may short circuit. This could cause one or more of the airbag system components not to function as expected in the event of a crash, increasing the risk of personal injury. Replacement parts are currently not available, a second notification letter will be sent when they are and dealers will perform the necessary repairs.
On vehicles equipped with a wheelchair lift installed by Elkhart Coach, the platform side plate of the lift can crack, resulting in a safety hazard. Dealers will install supplemental platform bumpers and replace any cracked platforms free of charge to resolve the concern.
The coolant pump for the hybrid system may fail, resulting in the hybrid system shutting down, and the vehicle losing power. Dealers will inspect and replace the original motor electronics coolant pump free of charge to correct the concern.