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2017 Ford Explorer Questions

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The car was parked outside under the harsh winter and some snow entered under the bonnet. We wanted to start it and used a battery booster to start it, it came on once, but when we removed the booster, the car went off. We reconnected the booster and it started again, but we noticed it displayed - "charging system service now". The car is almost new. what could be the problem?
I know I might start and lube the trans often, but still want to make sure it is ok to do so ?
What does it mean when the dash indicator showed charging system service now on a 2017 Ford explorer?
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